Add your latest resume to match with open positions.

7 results for Product Support Specialist in Trevose, PA

Customer Support Specialist

Bethlehem, PA
onsite
Temporary to Hire
22 - 24 USD / Hourly
We are seeking a detail-oriented and customer-focused Customer Support Specialist to join a local and growing team. In this role, you will serve as the first point of contact for customers, helping resolve inquiries, providing product or service information, and ensuring a positive customer experience. The ideal candidate will have strong communication skills, problem-solving abilities, and solid Microsoft Office skills, especially in Word, Excel, Outlook, and Teams. Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and chat in a professional and timely manner</li><li>Resolve customer issues and escalate complex concerns when needed</li><li>Maintain accurate customer records and interaction notes in company systems</li><li>Use Microsoft Outlook to manage communications and schedule follow-ups</li><li>Prepare reports, update spreadsheets, and track support metrics using Microsoft Excel</li><li>Create and edit customer correspondence and documentation in Microsoft Word</li><li>Collaborate with internal teams using Microsoft Teams and other communication tools</li><li>Provide product, service, and account information to customers</li><li>Identify opportunities to improve processes and enhance the customer experience</li></ul>
2026-05-27T00:00:00Z

Customer Service Specialist

Bethlehem, PA
onsite
Temporary / Contract
17 - 21 USD / Hourly
Robert Half is seeking a Customer Service Specialist for an exciting opportunity with a growing organization in the Lehigh Valley area. Are you a people-first professional who thrives on delivering exceptional service? We’re partnering with a well-established company looking to add a Customer Service Specialist to their team. This is a great opportunity for someone who enjoys solving problems, building relationships, and being a key point of contact for customers. Key Responsibilities:<ul><li>Serve as the primary point of contact for customer inquiries via phone, email, and/or chat</li><li>Resolve customer issues efficiently while maintaining a positive and professional experience</li><li>Process orders, returns, and account updates with accuracy and attention to detail</li><li>Collaborate with internal teams (sales, operations, billing) to ensure customer needs are met</li><li>Maintain detailed records of customer interactions in CRM systems</li><li>Identify opportunities to improve processes and enhance the overall customer experience</li></ul>
2026-05-08T00:00:00Z

Supply Chain Specialist

Exton, PA
onsite
Temporary to Hire
26 - 26 USD / Hourly
We are looking for a Supply Chain Specialist to join an organization in Exton, Pennsylvania, in a hands-on onsite role supporting daily procurement and materials operations. This contract opportunity has the potential to become permanent and is ideal for someone who enjoys balancing purchasing activities, inventory coordination, and data accuracy in a fast-moving environment. The person in this role will work closely with internal teams and suppliers to help maintain steady material flow, resolve order issues, and support efficient supply chain execution. Responsibilities:• Manage purchase order activities by assisting with order creation, confirming supplier details, reviewing pricing, and tracking expected delivery timelines.• Monitor open and overdue orders, follow up with vendors on status updates, and communicate changes that may affect internal operations.• Help maintain appropriate inventory levels by reviewing stock positions and identifying potential shortages or replenishment needs.• Coordinate with warehouse and logistics partners to support material movement and address shipping, receiving, or availability concerns.• Prepare and review operational data in company systems and Excel to support reporting, planning, and day-to-day supply chain decisions.• Maintain accurate records for suppliers, items, lead times, and inventory-related data to support reliable planning and purchasing processes.• Share updates on delays, supply risks, or material issues with the appropriate internal stakeholders so teams can respond quickly.• Support onsite supply chain activities during facility-related operational changes and help ensure continuity across purchasing and material coordination tasks.
2026-05-13T00:00:00Z

Help Desk/Desktop Support Analyst

Staten Island, NY
onsite
Temporary / Contract
20.5865 - 23.837 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a contract basis in Staten Island, New York. In this role, you will provide comprehensive technical assistance to ensure smooth operations across multiple networks and campuses. You will be responsible for maintaining and troubleshooting systems, servers, and devices while collaborating with vendors to address hardware and software issues. Responsibilities: • Provide technical support to over 150 users across various networks and campuses. • Administer and maintain Microsoft Windows Servers, Active Directory, Group Policy, and endpoint devices. • Set up, configure, and manage multiple VMware servers, ensuring proper functionality and resolving issues. • Install, configure, and manage network devices to support organizational services. • Collaborate with external vendors to troubleshoot and resolve software and hardware challenges. • Lead projects involving server upgrades and migrations, ensuring timely and effective execution.
2026-05-18T00:00:00Z

Help Desk/Desktop Support Analyst

Piscataway, NJ
onsite
Temporary / Contract
31.6635 - 36.663 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a long-term contract basis. In this role, you will provide essential technical support to ensure the smooth operation of IT systems and services. This position is based in Piscataway, New Jersey, and offers an excellent opportunity to contribute to a dynamic logistics environment. Responsibilities: • Respond promptly to user inquiries and provide technical assistance for hardware, software, and network issues. • Manage and resolve service desk tickets efficiently, ensuring minimal disruption to business operations. • Support and troubleshoot Microsoft Windows 10 systems to maintain optimal performance. • Administer and manage user accounts and permissions within Active Directory. • Perform basic troubleshooting for IT systems, identifying and resolving technical issues effectively. • Document and track support activities to maintain accurate records and improve future processes. • Collaborate with team members to implement IT solutions and upgrades as needed. • Educate users on best practices for system usage and security. • Ensure compliance with company policies and IT standards during all support activities.
2026-05-18T00:00:00Z

Help Desk/Desktop Support Analyst

Somerville, NJ
onsite
Temporary to Hire
22.1635 - 25.663 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Somerville, New Jersey. This Contract to permanent position offers an excellent opportunity for individuals passionate about delivering reliable technical support and ensuring smooth operations for end-users. If you have a strong background in IT support and are eager to contribute to a dynamic environment, we encourage you to apply. Responsibilities: • Provide technical assistance to users for Microsoft 365 applications, including Teams and Outlook. • Resolve printer-related issues, such as troubleshooting and setting up printers for users. • Manage and respond to service desk tickets promptly, ensuring timely resolution of technical problems. • Support Active Directory administration tasks, including user account management. • Diagnose and troubleshoot issues related to Windows 10 operating systems and associated hardware. • Collaborate with team members to address complex technical challenges and escalate issues when necessary. • Deliver clear and effective communication to users during support interactions. • Maintain accurate documentation of resolved issues and ongoing technical processes. • Ensure adherence to company protocols and best practices in IT support. • Participate in continuous improvement initiatives to enhance overall service quality.
2026-05-18T00:00:00Z

Benefits Specialist

Bridgewater, NJ
onsite
Temporary / Contract
35 - 38 USD / Hourly
We are looking for a Benefits Specialist to support benefits administration and employee enrollment activities for a Long-term Contract position in Bridgewater, New Jersey. This role will play an important part in guiding a smooth open enrollment cycle, helping maintain accurate records, and assisting employees with benefits-related updates. The ideal candidate brings hands-on experience with benefits processes, strong attention to detail, and a practical understanding of compliance requirements in a fast-paced HR environment. Responsibilities:• Coordinate day-to-day benefits administration tasks with a focus on supporting the open enrollment period for the upcoming plan year.• Review employee benefit elections and related documentation to help ensure records are complete, accurate, and aligned with established policies.• Enter and validate benefits data in HR and benefits systems, checking manual updates carefully to reduce errors.• Assist staff members with self-service benefit changes by providing clear guidance through online enrollment tools when needed.• Prepare and maintain spreadsheets for data tracking, reporting, and file uploads tied to benefits activity.• Support enrollment changes associated with updated carrier offerings and revised plan options during the enrollment cycle.• Monitor handling of electronic and paper forms to help maintain compliance with benefits administration standards.• Partner with internal stakeholders to address employee questions and resolve routine benefits-related issues efficiently.
2026-05-25T00:00:00Z