<p>We are looking for a dedicated Customer Service Representative to join our team in the Metuchen, New Jersey. In this role, you will serve as the primary point of contact for customers, ensuring their inquiries are resolved efficiently and with attention to detail. If you thrive in a fast-paced environment and enjoy building relationships while solving problems, this position is perfect for you.</p><p><br></p><p>Responsibilities:</p><p>• Resolve customer inquiries by troubleshooting product issues and processing warranty claims and return authorizations.</p><p>• Identify opportunities to boost revenue through up-selling and promoting marketing campaigns.</p><p>• Utilize various software platforms, including Navision and ZenDesk, for order entry and customer documentation.</p><p>• Maintain accurate records and documentation in compliance with company procedures.</p><p>• Coordinate with shipping and production teams to ensure timely delivery of products.</p><p>• Assist the Customer Service Manager by preparing written documentation and knowledge-based materials.</p><p>• Maintain a focused and attentive demeanor during interactions with customers and team members.</p><p>• Provide constructive suggestions to improve department processes and efficiency.</p>
<p>We are looking for a dedicated Customer Service Representative to join our team in the Metuchen, New Jersey area. In this role, you will act as a knowledgeable resource for customers, providing expert support and solutions related to our products and services. This position offers an opportunity to engage with customers and contribute to the ongoing success of our company.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical support and resolve product-related issues, including warranty claims and return authorization processes.</p><p>• Identify opportunities for additional revenue through upselling and promotional marketing initiatives.</p><p>• Utilize multiple software platforms, such as Navision and ZenDesk, to manage order entry and document customer interactions.</p><p>• Maintain organized records and documentation in compliance with company procedures.</p><p>• Collaborate with shipping and production teams to ensure timely delivery of products.</p><p>• Support the Customer Service Manager by creating written materials, responses, and knowledge-based documentation as needed.</p><p>• Handle customer interactions with professionalism and maintain positive relationships with coworkers.</p><p>• Offer suggestions to enhance departmental processes and improve overall efficiency.</p>
<p>We are looking for a dynamic Service Manager to lead and oversee the operations of our service department in Nazareth, Pennsylvania. This role is ideal for an experienced individual passionate about delivering exceptional service, managing teams, and strengthening customer relationships. As a key leader, you will ensure the department runs smoothly, efficiently, and aligns with organizational goals.</p><p><br></p><p>If you are already in contact with one of our Recruiting Managers, please reach out to them directly to discuss this opportunity. If not, for immediate consideration, please apply or call Warren Knight at 484-214-2624</p><p><br></p><p>Responsibilities:</p><p>• Lead and inspire a team of service technicians and support staff, fostering a culture of collaboration and excellence.</p><p>• Manage daily operations within the service department to ensure timely and high-quality maintenance and repairs.</p><p>• Build and maintain strong customer relationships by addressing their needs and ensuring satisfaction with service delivery.</p><p>• Analyze and monitor performance metrics such as productivity, turnaround times, and profitability to drive improvements.</p><p>• Oversee scheduling, resource allocation, and workflow optimization to enhance department efficiency.</p><p>• Collaborate with sales and parts teams to deliver value-added services and drive revenue growth.</p><p>• Enforce compliance with safety protocols, company policies, and manufacturer standards.</p><p>• Identify and implement process improvements to reduce costs and elevate service capabilities.</p><p><br></p>
<p>Rapidly growing P/E firm seeks a proactive and strategic Sr. Finance Manager to focus on FP& A (budgets, forecasts, modeling). The Sr. Finance Manager will be responsible for budgeting, financial planning, cash flow management, and providing financial insights to support business decisions. In this role, you will also perform ROI analysis, create and maintain complex financial models, provide leadership where needed, develop KPIs, monitor financial performance, develop and implement cost-reduction strategies and financial control, and provide management with strategic plans for long-term financial benefits for the organization. We ideally want a candidate who can own all aspects of the financial management function, possess strong P& L expertise, and advanced budgeting skills.</p><p><br></p><p>What you get to partake in:</p><p>· Oversee day-to-day financial operations including general accounting, budgeting, and forecasting</p><p>· Lead the budgeting, financial forecasting/ reporting process</p><p>· Collaborate with internal teams to access financial performance and cost efficiency</p><p>· Analyze financial data and prepare monthly, quarterly, annual reports</p><p>· Coordinate with management team on profit loss analysis</p><p>· Manage the audit process and work with external auditors as needed</p><p>· Report on various investment analysis</p><p>· Develop financial models and pricing strategies to support sales and margin improvement</p><p>· Implement internal controls and financial procedures to safeguard company assets</p>
<p>We have partnered with a prominent client on their search for a skilled Accounting Manager with proven experience with implementation of ERP and software development. This hybrid, accounting role will consist of leading the accounting department and overseeing its daily operations and ensuring compliance with all regulatory requirements and improving financial processes. In this role you will lead the month end close process, generate financial reporting packages, oversee financial budgeting, manage the annual external audit process, monitor cash flow activities, process bank reconciliations, coordinate with internal departments on implementation and maintenance of financial systems, review regulatory requirements, assist with tax compliance, and ensure the security of all financial assets. We are looking for an Accounting Manager with solid financial analysis skillset, excellent communication and interpersonal skills, strong understanding of GAAP standards, and the ability to multi-task while meeting crucial deadlines.</p><p><br></p><p>What you get to work on daily</p><p>· Manage and oversee daily accounting operations including accounts payable/receivable and general ledger activities</p><p>· Prepare and analyze monthly, quarterly, and annual financial statements</p><p>· File multi-state sales and use tax reports</p><p>· Assist with fixed assets maintenance </p><p>· Ensure compliance with internal policies and relevant financial regulations</p><p>· Supervise and mentor accounting staff</p><p>· Maintain intercompany accounts</p><p>· Perform financial planning and analysis</p>
<p>Robert Half has partnered with a growing financial services firm on their search for a Tax Manager. This role will consist of assisting with preparing complex tax returns, compiling supporting financial statements, reviewing general ledger activities, and assisting with tax audits. The ideal Tax Manager must have the ability to review legal documents, knowledge of general ledger systems, and the ability to maintain preserve confidentiality. The role involves working closely with both internal departments and third-party tax return preparers to ensure the company's compliance with federal and state income tax laws and regulations. </p><p><br></p><p>Responsibilities: </p><p><br></p><p>• Interpret trust instruments and related documents to ascertain the correct tax classification of each account and the subsequent reporting obligations, while keeping these records up to date</p><p>• Develop and manage the company's interactions with primary fiduciary income tax return preparers while also liaising with secondary preparers chosen by clients</p><p>• Coordinate with the Trust Department to organize and facilitate the delivery of financial records to all tax preparers for the creation of estimated and final income tax returns; Supervise and ensure the timely filing of all returns</p><p>• Stay abreast with changes in laws that could impact the company's accounts and provide timely updates to Trust Officers and senior management</p><p>• Collaborate closely with the Director of Partnership Financial Reporting & Tax to identify and address issues and events that impact client accounts who invest in those partnerships</p><p>• Identify opportunities to improve the tax process</p><p>• Utilize Accounting Software Systems, ADP - Financial Services, CaseWare, CCH ProSystem Fx, CCH Sales Tax, and other relevant tools to carry out accounting functions and compliance</p><p>• Apply knowledge and skills in Public Accounting, Public Accounting Tax, Partnership Taxation, Trust tax, Trust Tax Returns, and Entity Formation</p><p>• Perform duties related to the Annual Income Tax Provision and auditing</p><p>• Carry out other tasks as assigned to ensure the smooth running of the department.</p>
We are looking for an experienced Associate General Counsel specializing in real estate to join a dynamic private equity firm in Glen Mills, Pennsylvania. This role offers the chance to contribute to high-profile commercial real estate transactions, including acquisitions, developments, and leasing projects. As a trusted legal advisor, you will play a pivotal role in supporting strategic initiatives and guiding executives through complex legal matters.<br><br>Responsibilities:<br>• Draft, review, and negotiate legal documents for acquisitions, sales, financing, development, and leasing transactions.<br>• Provide strategic legal counsel to executives, identifying potential risks and opportunities in operational matters.<br>• Oversee due diligence processes, ensuring thorough review and analysis of legal and business risks.<br>• Coordinate and manage transaction closings, ensuring compliance with all applicable regulations.<br>• Conduct legal research to support business decisions and maintain adherence to relevant laws.<br>• Collaborate with external legal counsel to address specialized legal concerns.<br>• Evaluate and approve marketing materials and business communications for legal compliance.<br>• Prepare detailed litigation analyses and reports for executive leadership and the board.<br>• Support the development and execution of strategies for large-scale real estate projects.<br>• Ensure alignment with internal policies and external regulatory requirements.
<p>Robert Half is looking for an Administrative Assistant to join our client's team in South Jersey. In this role, you will provide essential support to ensure smooth operations, with a focus on client coordination, project documentation, and administrative tasks. This position is ideal for someone who thrives in a dynamic environment and enjoys collaborating with both internal teams and clients.</p><p><br></p><p>Responsibilities:</p><ul><li>Take comprehensive notes during client meetings, documenting decisions and action items clearly and efficiently.</li><li>Prepare and share meeting documentation, proposals, and follow-up communications to ensure seamless client engagement.</li><li>Provide administrative and project coordination support to the Director of Sales and Operations.</li><li>Keep client files, project records, and spreadsheets updated and organized for easy access.</li><li>Assist in creating high-quality presentations, detailed reports, and schedules for both clients and internal teams.</li><li>Coordinate with team members to address client needs effectively and maintain high standards of service.</li></ul>
<p>Robert Half Talent Solutions is seeking a Tax Analyst for a leading global manufacturer in the Bethlehem, Pennsylvania area. As a Tax Analyst, you will play a pivotal role in the finance department, ensuring compliance with tax regulations and optimizing our tax strategy. You will collaborate closely with internal stakeholders to support business objectives while managing tax planning, reporting, and compliance.</p><p><br></p><p>If you are already in contact with one of our Recruiting Managers, please reach out to them directly to discuss this opportunity. If not, for immediate consideration, please apply or call Warren Knight at 484-214-2624</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Conduct thorough analysis of tax laws and regulations to ensure compliance with federal, state, and international requirements.</li><li>Prepare and review tax returns, including income tax, sales tax, and VAT, ensuring accuracy and timely submission.</li><li>Assist in tax planning initiatives to optimize the company's tax efficiency and minimize liabilities.</li><li>Monitor changes in tax legislation and regulations, advising management on potential impacts and opportunities.</li><li>Collaborate cross-functionally with finance, legal, and operational teams to provide tax-related guidance and support.</li><li>Prepare and maintain documentation for audits and inquiries from tax authorities.</li><li>Provide strategic recommendations to senior management based on tax analysis and research.</li></ul><p><strong>Benefits:</strong></p><ul><li>Competitive salary commensurate with experience.</li><li>Comprehensive benefits package including health, dental, and vision coverage.</li><li>Retirement savings plan with employer match.</li></ul><p><br></p>
<p>Industry-leading company seeks a Director of Customer Experience with proven expertise in customer experience, customer service, customer success and leadership. As the Director of Customer Experience, you will oversee the proper operations of the customer service department and ensure customers are receiving timely, accurate and professional service. This candidate will also monitor target revenues, implement sales strategies, create annual department budgets and forecast, manage department expenses, handle employee performance reviews, direct data management, develop and implement customer service policies, prepare monthly tracking reports, draft internal correspondence, maintain customer records, and assist other departments as needed for customer service functions. The ideal candidate for this role should have corporate customer service experience, strong multi-tasking capabilities, and excellent problem-solving skills.</p><p><br></p><p>What you get to do everyday</p><p>· Account/Database Management</p><p>· Order Management</p><p>· Resolve customer inquiries/billing disputes</p><p>· Develop and implement customer service strategies</p><p>· Oversee training and research programs</p><p>· Collaborate cross-functionally with other departments</p><p>· Troubleshoot data performance inquiries</p><p>· Train, Coach, and Mentor Customer Service Team</p>
<p>We are looking for a skilled Staff Accountant to join our team in Bethlehem, Pennsylvania. As part of a dynamic manufacturing company, you will play a vital role in managing financial operations and contributing to the organization's overall success. This position offers an excellent opportunity to grow your career while working in a fast-paced and collaborative environment.</p><p><br></p><p>If you are already in contact with one of our Recruiting Managers, please reach out to them directly to discuss this opportunity. If not, for immediate consideration, please apply or call Warren Knight at 484-214-2624</p><p><br></p><p>Responsibilities:</p><p>• Maintain general ledger accounts, ensuring accurate entries and timely reconciliations.</p><p>• Oversee month-end and year-end closing processes to ensure financial statements are complete and accurate.</p><p>• Prepare detailed financial reports, analyzing variances and ensuring compliance with relevant accounting standards.</p><p>• Coordinate with auditors to facilitate internal and external audits, ensuring timely and accurate financial reviews.</p><p>• Manage corporate tax filings, including sales tax and corporate tax returns.</p><p>• Review and improve financial controls and processes to enhance efficiency and accuracy.</p><p>• Support cost accounting activities and provide insights into manufacturing financial operations.</p><p>• Assist in the preparation of budgets and forecasts to support strategic business planning.</p><p>• Ensure compliance with tax regulations and accounting policies.</p><p>• Collaborate with cross-functional teams to address financial inquiries and provide actionable recommendations.</p>
<p>We are looking for a talented Communication Specialist to join our team in Plymouth Meeting, Pennsylvania. This position is ideal for someone who excels in developing clear, engaging, and accurate content. The role requires strong attention to detail and the ability to effectively manage multiple projects while delivering high-quality results. Industry experience in the benefits administration, HR communications, or actuarial communications is required. This position is 5 days per week in office. </p><p><br></p><p>Responsibilities:</p><p>• Collaborate with internal teams to revise and maintain employee benefit materials for client funds</p><p>• Ensure all documentation accurately reflects the specific benefit offerings of each client, including complex structures</p><p>• Audit and update plan content to ensure compliance with regulations and clarity for employees</p><p>• Draft and edit compelling content for monthly health initiative newsletters</p><p>• Develop and refine open enrollment materials, ensuring they are user-friendly and consistent</p><p>• Organize and optimize the company’s letter library to streamline communication processes</p>
