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41 results for It Systems Analyst in Trevose, PA

Business Systems Analyst
  • Princeton, NJ
  • onsite
  • Permanent
  • 80000.00 - 120000.00 USD / Yearly
  • <p>We are in search of a proficient Business Systems Analyst to join our team in the insurance industry. The position is based in Central, New Jersey. In this role, you will be expected to collaborate with various teams and stakeholders, analyze and document requirements, and provide ongoing support for implemented systems.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Engage with business stakeholders to collect, scrutinize, and document requirements.</p><p>• Convert business requirements into comprehensive functional and technical specifications.</p><p>• Collaborate intensely with development, QA, and IT teams to guarantee the successful execution of technology solutions.</p><p>• Conduct data analysis to spot trends and offer actionable insights.</p><p>• Lead workshops, meetings, and discussions to ensure project alignment.</p><p>• Create and uphold project documentation, including business requirements, process flows, and user stories.</p><p>• Support User Acceptance Testing and offer continuous support for systems in use.</p><p>• Use business analysis tools such as Atlassian Jira and Confluence effectively.</p><p>• Apply Agile and Scrum methodologies in project management.</p><p>• Conduct business process modeling and data analysis.</p><p>• Leverage proficiency in SQL and data analysis tools.</p><p>• Understand and apply insurance processes, terminology, and regulations.</p>
  • 2025-11-19T20:53:40Z
Business Analyst
  • Princeton, NJ
  • onsite
  • Permanent
  • 80000.00 - 130000.00 USD / Yearly
  • Professional Qualifications:<br>• 5+ years experience in IT as a Technical Business analyst/system analyst and created functional requirements for complex projects within the Insurance P& C domain.<br>• Good understanding of the underwriting process includes the policy lifecycle, coverages, endorsements, forms, rating, etc.<br>• Experience in working in Underwriting and Claims applications.<br>• Experience in data integration and data quality projects.<br>• Ability to work with technical teams (developers, architects, QA, infrastructure), business users and software vendors to document requirements on time<br>• Excellent understanding of how technology impacts the business.<br>• Excellent team player with a proven background of individual contribution.<br><br>Preferred Technical Skills:<br>• Insurance Policy Administration System experience (Duck Creek, Guidewire, etc.)<br>• Understanding of XML and/or JSON languages is a plus<br>• Strong SQL skills to query SQL databases
  • 2025-11-19T20:33:50Z
Desktop Support Analyst
  • Philadelphia, PA
  • onsite
  • Temporary
  • - USD / Hourly
  • We are looking for a skilled Desktop Support Analyst to join our team in Philadelphia, Pennsylvania. This role involves providing technical support for desktops, workstations, and related hardware, ensuring smooth operations across various systems. As a long-term contract position, this opportunity is ideal for professionals seeking stability and growth in the healthcare industry.<br><br>Responsibilities:<br>• Provide technical assistance for desktop systems, including troubleshooting and resolving issues efficiently.<br>• Manage and support Active Directory operations to maintain system security and functionality.<br>• Install, configure, and maintain desktop hardware and peripherals to ensure optimal performance.<br>• Perform imaging and deployment of Windows 10 systems across the organization.<br>• Conduct regular maintenance and updates for workstations to prevent potential disruptions.<br>• Collaborate with team members to address complex technical challenges and implement solutions.<br>• Document technical procedures and solutions to enhance knowledge sharing within the team.<br>• Ensure compliance with security protocols and standards during all technical operations.<br>• Assist users with software installations and updates to maintain compatibility and productivity.<br>• Provide timely and effective communication to users regarding technical issues and resolutions.
  • 2025-12-02T19:21:07Z
Security Analyst II (Contractor)
  • Mount Laurel, NJ
  • onsite
  • Temporary
  • 40.00 - 43.00 USD / Hourly
  • <p>We are looking for an experienced Security Analyst II to join our team in Mount Laurel, New Jersey. In this contract role, you will play a key part in maintaining and enhancing security across various IT functional areas such as data systems, networks, and web applications. This position involves implementing security policies, monitoring systems for vulnerabilities, and providing expert guidance to ensure the organization’s security measures are robust and effective.</p><p><br></p><p>Responsibilities:</p><p>• Develop and oversee security protocols and procedures for multiple IT functional areas, ensuring comprehensive protection across systems.</p><p>• Implement and manage user authentication processes, firewall configurations, and encryption methods to safeguard data.</p><p>• Monitor and analyze potential security threats, including software viruses, and establish response strategies.</p><p>• Prepare detailed status reports on security matters and conduct risk analysis to identify vulnerabilities.</p><p>• Enforce security policies by administering and reviewing security profiles and investigating violations.</p><p>• Evaluate security tools and procedures to improve productivity and system effectiveness.</p><p>• Collaborate with IT and business teams to resolve security-related concerns and educate staff on security best practices.</p><p>• Provide expertise in security for organizational projects, ensuring compliance and addressing complex security challenges.</p><p>• Document and update security controls regularly, maintaining accurate records.</p><p>• Support enterprise security strategies through the management of security projects and technical evaluations.</p>
  • 2025-11-21T16:18:42Z
CCH Axcess – SME / Business Analyst
  • Iselin, NJ
  • onsite
  • Temporary
  • 51.46 - 59.59 USD / Hourly
  • We are looking for a highly skilled Business Analyst with expertise in CCH Axcess to join our team in Iselin, New Jersey. In this role, you will serve as the primary subject matter expert for the platform, driving system enhancements, process optimization, and data integration efforts. This is a long-term contract position offering an excellent opportunity to collaborate across teams and contribute to the success of tax operations and enterprise automation strategies.<br><br>Responsibilities:<br>• Act as the subject matter expert for CCH Axcess, managing modules like Tax, Practice, Workflow, and Document.<br>• Translate business requirements into system-specific configurations and enhancements to improve tax workflows.<br>• Collaborate with internal teams and external vendors to ensure stable platform performance and compliance.<br>• Conduct process analysis to identify inefficiencies and recommend automation opportunities.<br>• Develop detailed documentation including process maps, data flow diagrams, and system requirements.<br>• Support the integration of CCH Axcess with other enterprise systems, ensuring seamless data transfers.<br>• Analyze operational data to create reports and dashboards that monitor workflow performance and user adoption.<br>• Define and track KPIs for platform modules while identifying trends to guide improvements.<br>• Ensure all data and integrations comply with governance, security, and confidentiality standards.<br>• Foster collaboration between tax, technical, and compliance teams to align enterprise strategies.
  • 2025-11-17T14:54:03Z
Desktop Support Analyst
  • West Chester, PA
  • onsite
  • Contract / Temporary to Hire
  • - USD / Hourly
  • We are looking for a skilled Desktop Support Analyst to join our team in West Chester, Pennsylvania. This role is focused on providing exceptional technical assistance and customer service to ensure the smooth operation of desktop systems and related technologies. As a contract-to-permanent position, this opportunity offers the potential for long-term growth and development within the organization.<br><br>Responsibilities:<br>• Provide hands-on deskside support to troubleshoot and resolve hardware, software, and connectivity issues.<br>• Manage configuration tasks for desktop systems, ensuring proper setup and functionality.<br>• Utilize ticketing systems to track and resolve user incidents efficiently.<br>• Perform re-imaging of devices to maintain system integrity and compliance.<br>• Administer and maintain Active Directory accounts, ensuring proper access and security.<br>• Deliver remote support to assist users in resolving technical challenges.<br>• Conduct basic troubleshooting for a variety of Microsoft Office applications and other commonly used software.<br>• Collaborate with team members to deploy and manage desktop hardware and peripherals.<br>• Offer excellent customer service to address user concerns and ensure satisfaction.<br>• Stay up-to-date with evolving technologies to improve support processes and tools.
  • 2025-11-20T18:48:55Z
Help Desk Analyst I
  • Matawan, NJ
  • onsite
  • Permanent
  • 50000.00 - 60000.00 USD / Yearly
  • We are looking for a Help Desk Analyst I to join our team in Matawan, New Jersey. In this role, you will provide essential support by addressing technical issues, managing user accounts, and ensuring smooth operations for our systems. This position offers an excellent opportunity to grow your skills in a collaborative and dynamic environment.<br><br>Responsibilities:<br>• Investigate and resolve technical problems related to hardware and software applications.<br>• Maintain detailed documentation of issues, resolutions, and updates within the help desk tracking system.<br>• Communicate effectively with users throughout the troubleshooting process to ensure timely resolution.<br>• Manage and administer user accounts across multiple systems.<br>• Complete work orders with comprehensive notes for each troubleshooting step.<br>• Perform tasks with professionalism and integrity to enhance customer satisfaction and company reputation.<br>• Provide assistance during office relocations and corporate moves.<br>• Contribute to special projects as assigned.<br>• Collaborate with external vendors to address technical concerns.<br>• Be available to work overtime when necessary.
  • 2025-11-06T16:08:43Z
iManage – SME / Business Analyst
  • Iselin, NJ
  • onsite
  • Temporary
  • 51.46 - 59.59 USD / Hourly
  • We are looking for a skilled iManage Subject Matter Expert and Business Analyst to join our team in Iselin, New Jersey. In this role, you will take ownership of the iManage platform, providing critical insights and solutions to optimize document management, workflows, and integrations across the organization. This is a long-term contract position, offering the opportunity to collaborate with cross-functional teams to drive innovation and ensure compliance in a dynamic environment.<br><br>Responsibilities:<br>• Act as the primary expert on the iManage platform, overseeing its configuration, architecture, and integration capabilities.<br>• Translate business needs into actionable enhancement requirements for iManage workflows and platform improvements.<br>• Monitor system updates and releases to ensure proactive adoption of new features and advancements.<br>• Collaborate with IT operations to maintain secure, stable, and compliant system performance.<br>• Gather and document requirements for optimizing document management workflows and metadata standards.<br>• Perform gap analyses to identify opportunities for automation and process improvements.<br>• Support testing, validation, and rollout of new iManage features and configurations.<br>• Partner with data teams to enable seamless integrations between iManage and enterprise systems.<br>• Analyze usage patterns and build dashboards to track system performance and user adoption.<br>• Ensure compliance with governance, security, and confidentiality standards for all platform workflows and integrations.
  • 2025-11-17T14:54:03Z
Desktop Support Analyst
  • Brick, NJ
  • onsite
  • Permanent
  • 50000.00 - 65000.00 USD / Yearly
  • <p>We are looking for a dedicated Desktop Support Analyst to join our team in the jersey shore area. In this role, you will provide technical assistance to clients, ensuring their IT systems operate seamlessly. This position offers the opportunity to showcase your problem-solving skills and technical expertise while delivering exceptional client support.</p><p><br></p><p>Responsibilities:</p><p>• Deliver Tier 1 and Tier 2 technical support by diagnosing and resolving issues related to IT systems and applications.</p><p>• Monitor and maintain IT infrastructure for optimal performance and reliability.</p><p>• Collaborate with team members to implement innovative IT solutions tailored to client needs.</p><p>• Maintain detailed records of support activities and configurations for effective documentation.</p><p>• Communicate with clients to understand their requirements and provide timely updates on progress.</p><p>• Respond to urgent technical concerns during on-call shifts, scheduled one week per month.</p><p>• Troubleshoot networking issues and ensure connectivity for clients.</p><p>• Assist with scripting and automation tasks using PowerShell to enhance system efficiency.</p><p>• Deploy and image desktop hardware, ensuring proper setup and functionality.</p>
  • 2025-11-19T20:38:50Z
Cyber Security Analyst
  • Philadelphia, PA
  • onsite
  • Contract / Temporary to Hire
  • 35.00 - 40.00 USD / Hourly
  • <p>We are looking for a skilled Cyber Security Analyst to join our team in Philadelphia, Pennsylvania. In this Contract-to-Permanent position, you will play a critical role in safeguarding the organization's information systems and assets against cyber threats. As part of a detail-oriented services environment, this role requires a proactive approach to identifying vulnerabilities, responding to security incidents, and enhancing the overall security posture. This is an ONSITE position in Philadelphia, PA - all candidates must be willing to go onsite.</p><p><br></p><p>Responsibilities:</p><p>• Monitor and analyze security events and incidents to detect unauthorized activities or anomalies within the organization's systems.</p><p>• Collaborate with various teams to address security concerns and implement effective solutions.</p><p>• Respond to security incidents promptly, conduct thorough investigations, and recommend remediation strategies.</p><p>• Develop and deliver security awareness training programs to foster a culture of cybersecurity within the organization.</p><p>• Assist in the creation and enforcement of security policies, procedures, and best practices to protect critical assets.</p><p>• Provide actionable recommendations based on lessons learned from security incidents to enhance incident response processes.</p><p>• Utilize tools like Splunk and CrowdStrike to perform security-related tasks and monitor system health.</p><p>• Conduct vulnerability assessments and implement measures to mitigate risks.</p><p>• Stay up-to-date with evolving cybersecurity trends, threats, and technologies to ensure proactive defense measures.</p>
  • 2025-11-11T15:23:54Z
Desktop Support Analyst
  • Princeton, NJ
  • onsite
  • Permanent
  • 50000.00 - 65000.00 USD / Yearly
  • We are in need of a Desktop Support Analyst to join our team in the healthcare sector, located in Princeton, New Jersey. The role involves providing crucial technical support to our team, ensuring the smooth operation of our systems. This entails troubleshooting hardware, software, and network issues, as well as managing user accounts and access controls.<br><br>Responsibilities:<br><br>• Deliver both remote and deskside support to staff, addressing software, hardware, and network problems.<br>• Ensure the successful installation, configuration, and maintenance of Windows and macOS operating systems, along with printers and other peripherals.<br>• Take charge of managing user accounts and controlling access in Active Directory and O365.<br>• Support both cloud-based and on-premise IT environments, including the use of VPNs and remote desktop tools.<br>• Document all troubleshooting steps and IT procedures for future reference within the team.<br>• Collaborate effectively with other members of the IT team to escalate and resolve complex issues.<br>• Use your knowledge of Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management to effectively perform your role.
  • 2025-11-19T20:58:58Z
KYC Data Analyst I
  • Newark, DE
  • remote
  • Temporary
  • - USD / Hourly
  • We are looking for a meticulous and proactive KYC Data Analyst to join our team on a long-term contract basis in Newark, Delaware. In this role, you will play a vital part in ensuring the accuracy and completeness of essential data while contributing to critical updates and enhancements within our systems. This position requires someone with strong attention to detail who can manage complex data processes with precision and efficiency.<br><br>Responsibilities:<br>• Perform detailed analysis and updates to ensure the accuracy and integrity of KYC data within the custodian system.<br>• Collaborate with internal teams to address missing invoices and discrepancies in documentation.<br>• Drive data enhancement initiatives to improve the quality and reliability of information.<br>• Monitor progress and maintain detailed records to track the completion of repapering requirements.<br>• Identify gaps in documentation and implement solutions to ensure compliance with regulatory standards.<br>• Facilitate cross-department communication to ensure seamless execution of KYC processes.<br>• Prepare comprehensive reports summarizing findings and improvements made to the data systems.<br>• Work closely with stakeholders to provide updates on project milestones and ensure alignment with organizational goals.<br>• Conduct quality checks to verify the accuracy of updated information and identify areas for further improvement.
  • 2025-11-11T15:34:23Z
Help Desk Analyst
  • Hamilton Township, NJ
  • onsite
  • Permanent
  • 50000.00 - 55000.00 USD / Yearly
  • We are offering an exciting opportunity for a Help Desk Analyst in Hamilton Township, New Jersey. As part of our team, you will be providing general IT support focused on troubleshooting, Active Directory tasks, and managing virtual environments. You will also be responsible for user support and training, documentation, and process improvements to keep our systems running efficiently.<br><br>Responsibilities:<br><br>• Diagnosing and resolving hardware, software, and network issues to provide break/fix support<br>• Performing basic Active Directory tasks including password resets and permission updates<br>• Assisting with basic VM troubleshooting and resetting virtual machines<br>• Providing hands-on support to resolve technical problems efficiently<br>• Supporting and training users on IT-related issues and best practices<br>• Maintaining records of system configurations, troubleshooting steps, and IT procedures<br>• Utilizing Android Development, Cisco Technologies, Citrix Technologies, Microsoft, and Apple Devices skills to enhance IT support<br>• Managing computer hardware and configuration management<br>• Deploying and maintaining Mac Computers and other devices.
  • 2025-11-19T21:19:03Z
Desktop Support Analyst
  • Robbinsville, NJ
  • onsite
  • Permanent
  • 70000.00 - 85000.00 USD / Yearly
  • We are looking for a dedicated Desktop Support Analyst to join our team in Robbinsville, New Jersey. This role is essential in ensuring smooth technology operations, providing mentorship, and delivering exceptional technical support during emergencies. The ideal candidate is a proactive problem-solver who thrives in a dynamic environment and is willing to work flexible hours to meet organizational needs.<br><br>Responsibilities:<br>• Maintain and enhance network and security systems to ensure optimal performance and reliability.<br>• Provide consistent support for hardware and software across multiple locations.<br>• Collaborate with the IS& T Manager to align technical operations with business strategies.<br>• Mentor and guide the Deskside Support Specialist to foster their growth and effectiveness.<br>• Respond promptly to critical on-call support needs, including nights and weekends.<br>• Troubleshoot and resolve technical issues efficiently to minimize downtime.<br>• Implement configuration management practices to streamline technology processes.<br>• Manage and support Active Directory accounts and permissions.<br>• Ensure proper backup procedures are in place and functioning effectively.<br>• Utilize expertise in Cisco, Citrix, and Dell technologies to address system-related challenges.
  • 2025-11-19T20:38:50Z
Data Analyst
  • South Brunswick, NJ
  • onsite
  • Permanent
  • 70000.00 - 80000.00 USD / Yearly
  • <p>The salary for this position is between 70,000 - 80,000. The benefits include medical, dental, vision, paid holidays, paid time off, and growth opportunities.</p><p><br></p><p>Responsibilities:</p><p>• Analyze billing reconciliations to ensure accuracy and identify discrepancies.</p><p>• Utilize tools like Power BI, Microsoft Queries, and Python to develop insightful reports and streamline data processes.</p><p>• Assist in maintaining compliance with government regulations and audit requirements.</p><p>• Prepare and organize documentation for quarterly audits to ensure proper billing practices.</p><p>• Collaborate with the billing team to address issues and implement corrective actions.</p><p>• Support the administration of employee benefits, including claims and compliance-related tasks.</p><p>• Manage data reporting processes for financial and workforce systems, ensuring consistency and accuracy.</p><p>• Work with CRM platforms to optimize data usage and enhance operational efficiency.</p><p>• Contribute to the development and implementation of strategies to improve billing and compliance workflows.</p><p>• Provide technical guidance to team members on data management and reporting tools.</p>
  • 2025-11-18T14:48:45Z
Test Analyst
  • King of Prussia, PA
  • remote
  • Temporary
  • - USD / Hourly
  • We are looking for a skilled Test Analyst to join our team in King of Prussia, Pennsylvania. In this role, you will be responsible for ensuring the effective testing of system changes, with a particular focus on Workday functionality and data retention processes. This is a long-term contract position where you will play a key role in validating purge logic and maintaining compliance with regulatory standards.<br><br>Responsibilities:<br>• Develop and implement comprehensive test plans and procedures for Workday system integrations and purge functionalities.<br>• Create detailed test scripts and generate test data tailored to Workday system requirements.<br>• Execute testing activities, document results, and track issues to ensure resolution.<br>• Validate purge logic and breadcrumb data retention processes to align with audit and compliance standards.<br>• Conduct usability testing to assess system performance, reliability, scalability, and security.<br>• Collaborate closely with configuration and compliance teams to guarantee thorough testing coverage.<br>• Monitor testing progress and provide regular updates to project leads and stakeholders.<br>• Participate in team meetings and contribute to discussions on testing strategies and improvements.<br>• Escalate testing-related issues promptly and support troubleshooting efforts.
  • 2025-11-11T15:28:45Z
Accounts Payable Analyst
  • New Brunswick, NJ
  • onsite
  • Contract / Temporary to Hire
  • 20.00 - 23.00 USD / Hourly
  • <p>We are looking for an Accounts Payable Specialist in the Middlesex County, NJ area. In this role you will be responsible for full cycle accounts payable, invoice processing, account reconciliations, and more. If you have 1+ years of accounts payable experience and are looking to join a great company, this might be the opportunity for you!</p><p><br></p><p>Responsibilities:</p><p>• Process and enter invoices accurately into the system, ensuring timely payments.</p><p>• Review vendor accounts and maintain accurate records in the database.</p><p>• Reconcile accounts to resolve discrepancies and ensure alignment with financial records.</p><p>• Address and troubleshoot vendor-related issues, providing effective solutions.</p><p>• Upload files to the system and ensure proper documentation for audits.</p><p>• Collaborate with the team to identify and implement process improvements in accounts payable workflows.</p><p>• Utilize Excel for advanced functions and formulas to manage financial data efficiently.</p><p>• Provide analytical insights to support decision-making and enhance overall efficiency.</p>
  • 2025-11-25T15:44:17Z
Analyst, Contracts and Pricing - Individual Contributor
  • Tinton Falls, NJ
  • remote
  • Temporary
  • 25.00 - 30.00 USD / Hourly
  • <p><strong>Contracts & Pricing Analyst </strong></p><p><strong>Location:</strong> Remote, EST </p><p><strong>Employment Type:</strong> 17 week contract, extension or conversion </p><p><strong>About the Role</strong></p><p>We are seeking a <strong>Contracts & Pricing Analyst</strong> to support U.S. sell-side contracts and proposals for key customer groups, including Enterprise Account Management (EAM) and Customer Solutions teams. This role is responsible for partnering with EAM and Sales leadership to develop strategic pricing and rebate agreements, manage contract execution, and lead the creation and coordination of RFP/RFI responses. The ideal candidate will work independently, applying professional judgment and collaborating across multiple departments to ensure timely, accurate, and market-relevant deliverables.</p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Pricing & Rebate Contract Development:</strong> Partner with EAM and Sales leaders to develop strategic pricing and rebate programs that benefit both the organization and customers. Review proposals for feasibility and draft contract language aligned with business objectives.</li><li><strong>RFP/RFI Management:</strong> Lead the creation, coordination, and submission of complete and professional RFP/RFI responses. Ensure accuracy and timely delivery of bid packages.</li><li><strong>Contract Execution:</strong> Collaborate with EAM and Sales teams to ensure proper implementation of pricing and rebate agreements for all customers receiving discounts.</li><li><strong>Master Terms & Conditions:</strong> Work with Legal and external customers to develop and maintain master terms and conditions templates for efficient contracting.</li><li><strong>Repository Management:</strong> Upload signed contracts into designated repositories and maintain organized records.</li><li><strong>Process Improvement:</strong> Continuously review internal processes and technology to identify opportunities for efficiency and implement improvement strategies.</li><li><strong>Cross-Functional Collaboration:</strong> Maintain strong relationships with internal teams, including Legal, Finance, Contract Management, Customer Intelligence, and Commercial Operations.</li></ul>
  • 2025-12-09T15:48:37Z
Financial Sales Analyst
  • Hatfield, PA
  • onsite
  • Permanent
  • 75000.00 - 90000.00 USD / Yearly
  • <p>Our client is looking for a detail-oriented Financial Sales Analyst to join their team in the Lansdale, Pennsylvania area. This role focuses on delivering insightful financial analysis and reporting to support strategic sales initiatives in a dynamic, commodity-driven market. The ideal candidate will excel at leveraging data to enhance decision-making, optimize pricing strategies, and improve overall financial performance.</p><p><br></p><p>Responsibilities:</p><p>• Analyze weekly sales profit and loss statements to identify key variances and determine underlying causes.</p><p>• Lead budgeting and quarterly forecasting efforts, collaborating with stakeholders to ensure alignment with strategic goals.</p><p>• Partner with the Retail Sales VP and cross-functional teams on critical business initiatives.</p><p>• Provide support for pricing strategies, including broker commission reporting and margin analysis.</p><p>• Monitor commodity market trends, particularly in pork, to evaluate potential impacts on sales.</p><p>• Derive actionable insights from internal and external data to inform trade and promotional planning.</p><p>• Manage promotional accruals and maintain accurate customer and product hierarchies.</p><p>• Utilize advanced business intelligence tools to create dashboards and enhance reporting processes.</p><p>• Conduct data mining and analysis to uncover opportunities for improving financial performance.</p>
  • 2025-11-28T13:08:35Z
Help Desk Analyst II
  • Willow Grove, PA
  • onsite
  • Permanent
  • 70000.00 - 85000.00 USD / Yearly
  • Key Responsibilities<br>• Own accountability for day-to-day help desk operations to ensure tickets are properly prioritized, assigned, and resolved within defined SLAs.<br>• Monitor ticket queues in PSA (Autotask) to maintain even workload distribution and ensure prompt ticket handling.<br>• Serve as the primary technical escalation point for Tier 1 technicians, offering guidance and assisting with complex issues.<br>• Provide Tier 2 technical support to resolve escalated service tickets for client systems, networks, and applications.<br>• Provide support and mentorship to Tier 1 staff, including informal coaching and daily technical assistance.<br>• Facilitate detail oriented development of the help desk team by identifying training needs, collaborating on performance reviews conducted by VP of Technology, and acting as a liaison for the team to support career growth.<br>• Audit service desk ticket queues to proactively address potential issues with delays in resolution or ensure that adequate technical personnel are engaged in issue resolution. <br>• Perform follow-up to ensure that issues have been successfully resolved and communicate with clients to maintain positive client relationships. <br>• Schedule onsite visits for the technical team to ensure timely issue resolution/equipment delivery while also maintaining adequate help desk coverage.<br>• Identify process improvements in help desk operations and work with management to implement operational process improvements.<br>• Document all work performed, maintaining clear and detailed notes in Autotask. <br>• Identify recurring issues and collaborate with senior technical team to develop permanent resolutions and/or knowledge base entries.<br>• Communicate with clients in a detail oriented, service-oriented manner, maintaining high levels of satisfaction and transparency.<br>• Participate in after-hours or on-call rotations as required.
  • 2025-12-09T14:23:46Z
Accounts Payable Analyst
  • Newark, DE
  • onsite
  • Permanent
  • 65000.00 - 75000.00 USD / Yearly
  • <p>Accounts Payable (AP) Analyst</p><p>Location:Newark, DE</p><p>Reports To:** Accounts Payable Manager</p><p>Work model: Hybrid -4days onsite, Friday`s work from home</p><p><br></p><p>**Position Overview:**</p><p>Our client is seeking a detail-oriented and motivated Accounts Payable Analyst with 5–10 years of hands-on experience in managing AP functions within a fast-paced environment. The AP Analyst will be responsible for ensuring accurate and timely processing of invoices, vendor payments, reconciliations, and reporting, while supporting process improvements and compliance with company policies and procedures. This role requires a proactive problem-solver with strong communication skills and the ability to work cross-functionally.</p><p><br></p><p>**Major Responsibilities:**</p><p><br></p><p>* Process a high volume of invoices, expense reports, and payment requests with accuracy and timeliness.</p><p>* Perform three-way match of invoices, purchase orders, and receiving documentation.</p><p>* Reconcile vendor accounts and resolve discrepancies in collaboration with procurement and other departments.</p><p>* Ensure compliance with company policies, internal controls, and audit requirements.</p><p>* Assist with month-end closing activities, including accruals and AP reconciliations.</p><p>* Prepare and analyze AP reports, aging summaries, and payment forecasts.</p><p>* Respond to vendor inquiries and maintain strong relationships with external partners.</p><p>* Support system enhancements, automation initiatives, and process improvements to increase efficiency.</p><p>* Assist with special projects, audits, and other finance-related activities as assigned.</p><p><br></p><p>**Qualifications:**</p><p><br></p><p>* Bachelor’s degree in Accounting, Finance, or related field preferred; equivalent work experience considered.</p><p>* 5–10years of experience in accounts payable or related accounting functions.</p><p>* Strong understanding of AP processes, GAAP, and internal controls.</p><p>* Proficiency with ERP/accounting systems (e.g., Bill.com, SAP, Oracle, NetSuite, or similar).</p><p>* Advanced Excel skills, with ability to manipulate and analyze large data sets.</p><p>* Excellent attention to detail, organizational skills, and ability to meet deadlines.</p><p>* Strong communication and interpersonal skills for collaboration across teams.</p><p><br></p><p>**Preferred Skills:**</p><p><br></p><p>* Experience with process automation or AP software (e.g., Coupa, Concur, Tipalti).</p><p>* Exposure to multi-entity or multi-currency environments.</p><p>* Familiarity with SOX compliance and audit procedures.</p><p><br></p><p>**Why Join this team:**</p><p><br></p><p>* Opportunity to grow within a dynamic finance team.</p><p>* Exposure to cross-functional projects and continuous improvement initiatives.</p><p>* Competitive compensation and benefits package.</p>
  • 2025-12-02T20:44:19Z
Quality Assurance Analyst
  • Princeton, NJ
  • onsite
  • Permanent
  • 100000.00 - 110000.00 USD / Yearly
  • <p>We are in need of a Quality Assurance Analyst to join our team in the insurance industry located in Central, New Jersey. As a Quality Assurance Analyst, you will play a crucial role in ensuring the integrity and quality of our systems and processes. This position involves leading quality assurance initiatives, designing and executing test cases, developing automated test scripts, and validating data accuracy.</p><p><br></p><p>Responsibilities:</p><p>• Lead quality assurance initiatives for Property & Casualty insurance projects, ensuring compliance with quality standards.</p><p>• Team up with cross-functional groups, including developers, business analysts, and product owners, to establish testing strategies.</p><p>• Design, document, and execute extensive test cases derived from business requirements and technical specifications.</p><p>• Keep detailed records of test cases, test outcomes, and defect tracking.</p><p>• Conduct hands-on tests, including functional, regression, integration, and user acceptance testing.</p><p>• Develop and maintain automated test scripts to enhance testing efficiency and coverage.</p><p>• Leverage coding skills to customize and enhance testing frameworks as necessary.</p><p>• Write and execute SQL queries to validate data integrity and accuracy.</p><p>• Analyze and troubleshoot data discrepancies between systems.</p>
  • 2025-11-19T21:19:03Z
Risk Analyst
  • Bordentown, NJ
  • onsite
  • Permanent
  • 120000.00 - 140000.00 USD / Yearly
  • <p>Our client is looking for an experienced Risk Analyst to join their team in the Bordentown, New Jersey area. In this role, you will play a critical part in identifying, assessing, and mitigating risks across various domains within the organization. You will collaborate with senior management to ensure effective governance and regulatory compliance while supporting the organization's strategic goals.</p><p><br></p><p>Salary is 120,000 - 140,000. </p><p><br></p><p>Benefits include health insurance, 401k, and PTO. </p><p><br></p><p>Responsibilities:</p><p>• Oversee the organization's enterprise risk management initiatives, including credit, market, compliance, and operational risk programs.</p><p>• Continuously monitor and evaluate risk management activities to ensure alignment with the organization’s mission and strategic objectives.</p><p>• Enhance enterprise risk management processes and systems to improve efficiency in risk assessments.</p><p>• Lead discussions within the Enterprise Risk Management Committee and provide solutions to address risk-related challenges.</p><p>• Identify and verify risk areas within the organization, ensuring comprehensive risk assessments are conducted.</p><p>• Develop risk assessments for new products or significant modifications to existing offerings.</p><p>• Serve as a subject matter expert to guide departmental leaders in implementing effective governance and risk management strategies.</p><p>• Analyze and report on key risks and their interdependencies, helping senior management maintain a focus on robust risk management.</p><p>• Ensure compliance with regulatory requirements and industry standards related to risk management.</p>
  • 2025-12-09T14:23:46Z
Data Governance Analyst
  • Wayne, PA
  • onsite
  • Permanent
  • 140000.00 - 150000.00 USD / Yearly
  • We are looking for a skilled Data Governance Analyst to join our team in Wayne, Pennsylvania. In this role, you will focus on developing and implementing data governance policies, managing taxonomy strategies, and ensuring the accuracy and scalability of data practices. This position offers an opportunity to work collaboratively across teams to enhance data quality and drive impactful solutions.<br><br>Responsibilities:<br>• Lead the development and expansion of taxonomy strategies to accommodate new industry verticals and evolving needs.<br>• Design, implement, and enforce comprehensive data governance policies across various domains, including attributes and classifications.<br>• Conduct routine audits and system health checks to ensure data integrity and adherence to established standards.<br>• Collaborate with internal and external stakeholders to address data gaps and improve classification accuracy.<br>• Maintain detailed documentation of governance standards, metadata rules, and operational playbooks.<br>• Execute advanced queries for auditing and troubleshooting data workflows.<br>• Utilize Python or other tools to automate data enrichment and transformation processes.<br>• Develop and manage quality assurance workflows for new vertical launches and updates to content rules.<br>• Partner with technical teams to support scalable backend logic for taxonomy enhancements.<br>• Represent data governance requirements in meetings to align strategies and deliver accurate insights.
  • 2025-11-21T23:08:40Z
AML/KYC Analyst
  • Newark, DE
  • onsite
  • Contract / Temporary to Hire
  • 27.00 - 27.00 USD / Hourly
  • <p>We are looking for a detail-oriented AML/KYC Analyst to join our team in Newark, Delaware. This contract to long-term position offers an exciting opportunity to contribute to the financial services industry by conducting thorough due diligence and compliance reviews. The ideal candidate will ensure adherence to credit policies and regulatory requirements.</p><p><br></p><p>Responsibilities:</p><p>• Conduct in-depth Enhanced Due Diligence (EDD) investigations for commercial loan borrowers, ensuring compliance with credit policies and regulatory standards.</p><p>• Perform thorough reviews of new and existing client relationships, ensuring accuracy and completeness of documentation.</p><p>• Review and assess potential negative news alerts for new clients and during periodic client reviews, escalating findings when necessary.</p><p>• Evaluate prospect client profiles prior to onboarding, providing well-supported recommendations to relevant stakeholders.</p><p>• Utilize internal banking systems and external research tools to gather, analyze, and document investigation findings.</p><p>• Collaborate with team members and other departments to resolve discrepancies and gather additional information if required.</p><p>• Provide timely and well-supported decisions during investigations, ensuring compliance with the Patriot Act and other applicable regulations.</p><p>• Maintain up-to-date knowledge of industry standards and complete required training programs.</p><p>• Support quality assurance efforts to uphold the integrity of the KYC program.</p><p>• Perform additional duties as assigned to support the team and organizational goals.</p>
  • 2025-12-03T08:03:59Z
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