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6 results for Customer Success Manager in Trevose, PA

Customer Service Representative

Conshohocken, PA
onsite
Temporary to Hire
22 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a growing team in Pennsylvania. This onsite opportunity is a contract position with the potential to become permanent, suited for someone who enjoys helping customers, managing account-related requests, and working closely with internal partners to resolve service issues. The ideal candidate brings strong call center experience, sound judgment, and the ability to handle both routine inquiries and more sensitive concerns with professionalism. Responsibilities: • Handle incoming customer interactions and provide timely support for account-related questions, service needs, and general issue resolution. • Update customer account details, including payment information and billing arrangements, while ensuring accuracy in all records. • Work with merchants and cross-functional teams to address product, service, or installation concerns and move issues toward resolution. • Document customer conversations, service actions, and follow-up steps within internal systems and related tools. • Place outbound calls when needed to gather information, provide updates, or complete service requests efficiently. • Recognize situations involving legal, regulatory, or highly sensitive matters and route them to the appropriate internal contacts. • Support order entry and related administrative tasks to help maintain smooth day-to-day customer service operations.
2026-04-27T00:00:00Z

Customer Service Representative

Wilmington, DE
onsite
Temporary / Contract
19 - 19 USD / Hourly
We are looking for a dedicated Customer Service Representative to join a team in Wilmington, Delaware. This is a long-term contract position offering the opportunity to assist customers with inquiries and claims related to unclaimed property. The ideal candidate will thrive in a fast-paced, customer-focused environment while delivering exceptional service. Responsibilities:• Handle inbound customer calls regarding unclaimed property inquiries and provide timely assistance.• Offer updates on claim statuses and guide customers through required documentation.• Assist claimants in navigating the online system and filing their claims accurately.• Search for and create claims within the company’s proprietary database system.• Perform accurate data entry and ensure compliance with established client procedures.• Review and analyze documentation to determine rightful ownership of claims.• Maintain detailed notes for each customer interaction in the claims database.• Escalate complex issues or concerns to management as necessary.• Identify and report discrepancies, patterns, or potential issues to supervisors.• Support additional administrative tasks and contribute to special projects as assigned.
2026-04-14T00:00:00Z

Customer Service Representative

Westfield, NJ
onsite
Permanent / Full Time
55000 - 60000 USD / Yearly
55,000 - 60,000 benefits:<ul><li>1 day hybrid after a few months</li><li>medical</li><li>dental</li><li>vision</li><li>paid time off</li><li>401k</li></ul>Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, chat, or in person.</li><li>Resolve customer concerns, complaints, and service issues in a timely and courteous manner.</li><li>Process orders, returns, exchanges, and account updates accurately.</li><li>Maintain detailed and accurate records of customer interactions in CRM or internal systems.</li><li>Escalate complex issues to appropriate departments as needed.</li><li>Follow company policies, procedures, and service standards.</li><li>Collaborate with internal teams to ensure customer needs are met.</li></ul>
2026-04-13T00:00:00Z

Customer Service Representative

New Castle, DE
onsite
Temporary to Hire
18 - 20 USD / Hourly
We are looking for a bilingual Customer Service Representative to join a team in New Castle, Delaware. This Contract to permanent position offers an opportunity to provide top-notch service to clients in both English and Spanish. The role involves a range of responsibilities, including addressing customer inquiries, managing orders, and coordinating shipping processes, all while maintaining a detail-oriented and customer-focused approach. Responsibilities:• Assist customers by responding promptly to inquiries, concerns, and requests in both English and Spanish.• Resolve customer issues effectively, ensuring a high level of satisfaction.• Process and verify customer orders, ensuring all details are accurate and complete.• Coordinate schedules and provide timely delivery updates to clients.• Support dispatching and scheduling activities to optimize daily operations.• Maintain organized and accurate records of customer interactions, orders, and documentation.• Verify documents to ensure compliance with company procedures and policies.• Communicate efficiently with internal teams, including operations and dispatch, to address customer needs.• Contribute to billing processes by verifying charges and ensuring accuracy.
2026-04-16T00:00:00Z

Customer Service Representative

Malvern, PA
onsite
Temporary to Hire
20 - 20 USD / Hourly
We are looking for a Customer Service Representative to join a team in Malvern, Pennsylvania. In this hybrid position, you will play a pivotal role in ensuring smooth order processing and exceptional customer support. This is a Contract to permanent opportunity, offering the chance to grow within a dynamic organization. Responsibilities:• Accurately process customer orders and quotes in the system while verifying product availability and inventory levels.• Collaborate with sales and warehouse teams to coordinate order entry, confirmations, and updates.• Address customer inquiries regarding orders, pricing, returns, credits, and expedited shipping requests.• Resolve issues promptly to ensure customer satisfaction and maintain positive relationships.• Utilize Salesforce to manage customer information and streamline processes.• Monitor and track order statuses, providing timely updates to customers and internal teams.• Ensure compliance with company policies and procedures during all customer interactions.• Assist with inbound and outbound calls, delivering attentive and courteous service.• Support the team in achieving service targets and performance goals.• Identify opportunities for process improvements and contribute to enhancing operational efficiency.• Hours are 10:00 am to 6:30 pm.
2026-04-24T00:00:00Z

Sales Manager

Eatontown, NJ
onsite
Permanent / Full Time
100000 - 120000 USD / Yearly
We are looking for an experienced Sales Manager to lead and oversee our sales operations in the Tinton Falls, New Jersey area. This role involves managing a dynamic team, driving revenue growth, and fostering strong relationships with key accounts. The ideal candidate will bring technical knowledge, exceptional communication skills, and a strategic mindset to support our organization’s continued success in the specialty film capacitor industry. This role is salary based only *** No commissionOnsite in Tinton Falls, NJ. Mon-Fri Responsibilities:• Lead and manage the sales team to achieve organizational goals and sales targets.• Develop annual sales plans and quotas for territories and regions, forecasting sales volumes and profit margins for both existing and new products.• Monitor market trends, competitor activities, and economic factors to maintain optimal product mix, sales volume, and pricing strategies.• Build and maintain strong relationships with existing accounts while identifying and pursuing new customer opportunities.• Collaborate with engineering teams to align product design with customer requirements and purchasing strategies.• Provide industry insights to support research and development initiatives and marketing strategies.• Organize and deliver technical seminars or presentations at key customer accounts to showcase product capabilities.• Conduct regular sales forecasts and reviews with management, making adjustments to targets as necessary.• Ensure timely communication and coordination between sales, engineering, and purchasing teams.• Travel up to 30% as required to meet with clients and attend industry events
2026-04-06T00:00:00Z