<p>Industry-leading company seeks a Director of Customer Experience with proven expertise in customer experience, customer service, customer success and leadership. As the Director of Customer Experience, you will oversee the proper operations of the customer service department and ensure customers are receiving timely, accurate and professional service. This candidate will also monitor target revenues, implement sales strategies, create annual department budgets and forecast, manage department expenses, handle employee performance reviews, direct data management, develop and implement customer service policies, prepare monthly tracking reports, draft internal correspondence, maintain customer records, and assist other departments as needed for customer service functions. The ideal candidate for this role should have corporate customer service experience, strong multi-tasking capabilities, and excellent problem-solving skills.</p><p><br></p><p>What you get to do everyday</p><p>· Account/Database Management</p><p>· Order Management</p><p>· Resolve customer inquiries/billing disputes</p><p>· Develop and implement customer service strategies</p><p>· Oversee training and research programs</p><p>· Collaborate cross-functionally with other departments</p><p>· Troubleshoot data performance inquiries</p><p>· Train, Coach, and Mentor Customer Service Team</p>
<p>We are looking for an experienced VP of Strategic Marketing and Client Engagement. In this leadership role, you will drive the development of innovative marketing strategies designed to align with client business goals and enhance engagement through data-driven approaches. This position requires a strong blend of strategic vision, analytical expertise, and collaborative leadership to deliver impactful results for healthcare and life sciences clients. Candidates must have experience with both B2B HCP audiences and B2C Physician audiences. This role requires quarterly travel throughout the East Coast. </p><p><br></p><p>Responsibilities:</p><p>• Partner with clients to develop and implement marketing strategies that align with their business objectives and deliver measurable outcomes.</p><p>• Oversee cross-functional collaboration across marketing, analytics, and product teams to optimize media strategies, improve audience targeting, and enhance engagement.</p><p>• Utilize data insights to curate audience segmentation and design campaigns tailored to specific client needs.</p><p>• Play a key role in business development efforts, including campaign performance analysis and strategies for revenue growth.</p><p>• Create and execute plans aimed at improving client satisfaction, retention rates, and overall revenue.</p><p>• Collaborate with analytics teams to ensure data-driven recommendations support omnichannel marketing initiatives.</p><p>• Lead strategic planning efforts in close coordination with data science and engineering teams to deliver insight-focused solutions.</p><p>• Mentor and manage account management, analytics, and strategy teams to drive operational excellence and foster growth.</p><p>• Develop comprehensive strategic roadmaps that guide client projects and enhance marketing program effectiveness.</p><p>• Support the alignment of marketing strategies with organizational growth objectives and industry trends</p>
<p>Are you passionate about building strong relationships and driving financial success? Join our client's dynamic team as a Relationship Manager, where you'll play a pivotal role in helping clients achieve their financial goals while fostering trust and collaboration. In this exciting position, you'll leverage your expertise in financial solutions and client engagement to manage and grow a diverse portfolio of clients. If you're a proactive problem solver with exceptional communication skills and a deep understanding of the financial industry, we want to hear from you! Take the next step in your career and be part of an organization that values innovation, teamwork, and client-centric success.</p><p><br></p><p>Responsibilities: </p><ul><li>Manage and maintain client relationships effectively</li><li>Communicate clearly and efficiently with clients and team members</li><li>Ensure strict adherence to compliance regulations within the company</li><li>Utilize Series 65 skills in managing client portfolios</li><li>Implement wealth management strategies for clients</li><li>Resolve client inquiries promptly and in a detail-oriented manner</li><li>Monitor client accounts regularly and take necessary actions</li><li>Process client applications accurately and efficiently.</li></ul>
<p>Robert Half has a client seeking a Social Media Director with strong experience in the pharmaceutical industry. This is a long-term consulting opportunity that can be done remotely (EST). You will develop and implement digital strategies to connect with patients and healthcare professionals, while ensuring strict compliance with industry regulations. You will be responsible for creating compliant and engaging content, monitoring social channels for adverse events and patient feedback, managing paid advertising campaigns, and analyzing data to optimize performance and build brand trust, all while collaborating closely with legal and compliance teams.</p><p> </p><p>Responsibilities include:</p><ul><li>Develop and execute a social media strategy, create a content calendar, and produce engaging and compliant content for platforms like LinkedIn, X (formerly Twitter), and others. </li><li>Ensure all social media content and activities comply with complex pharmaceutical regulations, working closely with Legal, Medical, and Regulatory (MLR) teams. </li><li>Actively monitor social channels to identify and respond to adverse events, product complaints, patient inquiries, and misinformation.</li><li>Run and manage paid social media campaigns, optimizing ad spend and targeting to reach the right audiences.</li><li>Track key performance indicators (KPIs), analyze campaign data, and prepare reports to demonstrate success and inform future strategies.</li></ul><p><br></p>
<p>We are looking for a dynamic Service Manager to lead and oversee the operations of our service department in Nazareth, Pennsylvania. This role is ideal for an experienced individual passionate about delivering exceptional service, managing teams, and strengthening customer relationships. As a key leader, you will ensure the department runs smoothly, efficiently, and aligns with organizational goals.</p><p><br></p><p>If you are already in contact with one of our Recruiting Managers, please reach out to them directly to discuss this opportunity. If not, for immediate consideration, please apply or call Warren Knight at 484-214-2624</p><p><br></p><p>Responsibilities:</p><p>• Lead and inspire a team of service technicians and support staff, fostering a culture of collaboration and excellence.</p><p>• Manage daily operations within the service department to ensure timely and high-quality maintenance and repairs.</p><p>• Build and maintain strong customer relationships by addressing their needs and ensuring satisfaction with service delivery.</p><p>• Analyze and monitor performance metrics such as productivity, turnaround times, and profitability to drive improvements.</p><p>• Oversee scheduling, resource allocation, and workflow optimization to enhance department efficiency.</p><p>• Collaborate with sales and parts teams to deliver value-added services and drive revenue growth.</p><p>• Enforce compliance with safety protocols, company policies, and manufacturer standards.</p><p>• Identify and implement process improvements to reduce costs and elevate service capabilities.</p><p><br></p>
<p>We are looking for a skilled Product Manager to join our team. In this role, you will drive product innovation and development to ensure competitiveness in the banking industry. You will oversee the lifecycle of various products while aligning strategies with customer needs and industry trends.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement annual product roadmaps to enhance market competitiveness and drive portfolio growth.</p><p>• Define and monitor program KPIs to measure success and guide strategic decisions.</p><p>• Create marketing campaigns and communication plans to support product launches and customer engagement.</p><p>• Manage the entire product lifecycle, including business case development, compliance, reporting, and change management.</p><p>• Conduct industry research to understand customer behavior, portfolio performance, and emerging trends.</p><p>• Share insights on market developments and regulatory changes with management to inform decision-making.</p><p>• Collaborate with cross-functional teams to ensure timely and effective execution of product strategies.</p><p>• Produce standard management reports to track progress and identify areas for improvement.</p><p>• Ensure all product strategies align with regulatory requirements and compliance standards.</p>
<p>Are you an experienced administrative professional with exceptional organizational and leadership skills? Robert Half is seeking a dedicated and detail-oriented <strong>Senior Administrative Assistant</strong> to support one of our valued clients. If you're a proactive problem-solver with a knack for streamlining processes, this is the ideal opportunity to advance your career.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide high-level administrative support to executives and senior management.</li><li>Manage complex calendars, coordinate meetings, and arrange travel plans.</li><li>Prepare high-quality reports, presentations, and correspondence.</li><li>Screen and prioritize incoming calls and emails, ensuring prompt follow-ups.</li><li>Act as a liaison between executives, internal teams, and external stakeholders.</li><li>Plan and coordinate company events, meetings, or special projects.</li><li>Maintain confidential files, records, and sensitive information with discretion.</li><li>Oversee office operations, including vendor management and supply inventory.</li><li>Mentor and guide junior administrative staff as needed.</li></ul><p><br></p>
<p>Robert Half is looking for an experienced Senior Fund Accountant to join our client's team in Philadelphia. This Senior Fund Accountant role involves managing fund and investment accounting processes while providing financial analysis and support to ensure accuracy and compliance. The ideal candidate will possess strong analytical skills and a deep understanding of fund management to contribute to organizational success.</p><p><br></p><p>Responsibilities:</p><ul><li>Oversee the lifecycle of fund activity, from establishing new funds in collaboration with donor services to managing fund closures and preparing related documentation.</li><li>Record journal entries and perform account reconciliations as part of the monthly close process.</li><li>Prepare and review quarterly fund statements, ensuring the accuracy of investment-related entries and addressing discrepancies.</li><li>Conduct fund-level financial analysis and provide insights to support decision-making.</li><li>Reconcile gift subledger entries with the general ledger and ensure proper posting.</li><li>Assist in the preparation of financial schedules and documentation for annual audits and tax filings, including compliance reports.</li><li>Investigate negative fund balances and work with relevant departments to resolve issues.</li><li>Perform additional duties as assigned to support the finance team.</li></ul>
<p>Our client is looking for a motivated and results-driven Inside Sales Specialist to join their team in the Bayhead, New Jersey area. In this role, you will focus on building relationships with prospective and existing clients, offering tailored solutions to meet their needs. This position is ideal for individuals with a knack for sales who thrive in a fast-paced, goal-oriented environment.</p><p><br></p><p>Responsibilities:</p><p>• Initiate and manage outbound sales calls to identify new business opportunities and convert leads into customers.</p><p>• Conduct engaging and precise cold calls to introduce products and uncover client needs.</p><p>• Build and maintain strong relationships with existing clients through regular communication and exceptional service.</p><p>• Respond to inbound inquiries and proactively follow up to close sales opportunities.</p><p>• Keep detailed records of customer interactions, sales activities, and progress toward sales targets.</p><p>• Consistently meet or exceed individual and team sales goals to drive overall business success.</p><p>• Partner with marketing and operations teams to ensure a seamless client experience and provide valuable feedback on market trends.</p><p>• Educate clients on product benefits and assist them in selecting the most suitable solutions.</p><p>• Actively contribute to a consultative and relationship-based sales approach to foster long-term client satisfaction.</p>
<p><strong>Job Summary:</strong></p><p>We are seeking an experienced, detail-oriented Bookkeeper with a strong background in the construction industry to manage financial records and processes. The ideal candidate will be responsible for overseeing day-to-day accounting tasks, financial reporting, payroll, and compliance specific to construction-related projects. This role is instrumental in ensuring accurate tracking of costs, budgets, and revenues to support project success and profitability.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Maintain accurate and up-to-date general ledger, accounts payable (AP), and accounts receivable (AR) records specific to construction projects.</li><li>Track job costs, including materials, labor, subcontractors, and other project expenses.</li><li>Process invoices, payments, and account reconciliations, ensuring correct job costing allocations.</li><li>contractor payroll, including prevailing wage calculations when applicable.</li><li>Prepare and file payroll taxes, and ensure compliance with federal, state, and local labor regulations.</li><li>Monitor construction project budgets and timelines, preparing cost analysis reports for management.</li><li>Track contracts, change orders, and retainages to ensure accurate billing and profit tracking.</li><li>Prepare progress and final billing in accordance with customer contracts utilizing AIA (American Institute of Architects) billing methods if required.</li><li>Work with clients and project managers to ensure timely collection of receivables.</li><li>Prepare monthly, quarterly, and annual financial reports, including profit and loss (P& L) statements and balance sheets.</li><li>Ensure compliance with tax regulations, construction lien laws, and licensing requirements.</li><li>Use construction-specific accounting software (e.g., QuickBooks, Sage 300, or Procore) for financial tracking and reporting.</li><li>Collaborate with project managers, estimators, and vendors to maintain accurate financial data.</li><li>Provide insights and suggestions to improve financial efficiency and project profitability.</li></ul>
<p>Our client is looking for a dynamic Inside Sales Specialist to join their team in the Bay Head, New Jersey area. In this role, you will connect with potential clients, build strong relationships, and drive results through consultative selling. This position offers a unique opportunity to combine your sales expertise with excellent customer interaction to promote our products and services.</p><p><br></p><p>Responsibilities:</p><p>• Place outbound sales calls to potential clients while effectively following up on leads to secure new business.</p><p>• Conduct cold calls to introduce products and services, addressing customer needs with confidence and professionalism.</p><p>• Develop and nurture relationships with existing clients through outstanding service and ongoing communication.</p><p>• Respond to inbound inquiries, providing solutions and converting leads into successful sales.</p><p>• Maintain accurate and detailed records of customer interactions, ensuring seamless follow-up and reporting.</p><p>• Consistently achieve and surpass individual and team sales targets and performance objectives.</p><p>• Collaborate closely with marketing and operations teams to deliver an exceptional customer experience.</p><p>• Offer insights on customer preferences, market trends, and product performance to support business growth.</p>
<p>Robert Half is seeking a highly skilled and experienced Corporate Tax Director for our growing client. The Corporate Tax Director role will be tasked with managing all facets of the company's tax strategy, compliance, planning, and reporting, this role ensures adherence to tax obligations across all jurisdictions while mitigating risk and enhancing tax efficiency. The preferred candidate will possess extensive expertise in federal and state tax regulations, demonstrate exceptional leadership capabilities, and have a proven track record of success within dynamic, fast-growing organizations where structures and priorities are constantly evolving.</p><p><br></p><p>Primary Responsibilities:</p><ul><li>Direct and oversee the corporate tax function of the company, encompassing strategy, planning, compliance, and reporting </li><li>Guarantee the accurate and punctual submission of all federal, state, local, and supplementary tax filings </li><li>Formulate and implement tax strategies aimed at optimizing the company’s effective tax rate and cash flow position </li><li>Supervise tax accounting and reporting under US GAAP, including the preparation of tax provisions and related disclosures </li><li>Create and manage a tax reporting dashboard to track key strategies, deliverables, and initiatives </li></ul><p><br></p>
<p>Reputable, private equity firm seeks a success-driven, Fund Accountant who is eager to grow within the funds/investment industry. In this role, you will be responsible for overseeing numerous financial funding and investment operations such as: tracking budgeting and forecasting models, preparing financial statements, assisting with the annual audit process, completing treasury and compliance tasks, monitoring fund expenses, and communicating fund performance and financial results to management/stakeholders. The ideal Fund Accountant for this role should have excellent analytical skills, great research abilities, and in-depth knowledge of generally accepted accounting principles.</p><p><br></p><p>Primary Responsibilities</p><p>· Capture and record fund activities</p><p>· Daily AP/AR transactions</p><p>· Oversee various investment funds</p><p>· Prepare fund accounting financial statements/reports</p><p>· Assist with the annual audit process</p><p>· Supervise reconciliation of investment portfolios</p><p>· Gather treasury filings as needed</p><p>· Maintain strong client relationships</p><p>· Ad hoc vendor relation projects</p>
<p>My client, a global logistics/transportation company, is looking for an experienced Controller to oversee the financial operations of our organization based in the Edison, New Jersey area and offers a Hybrid schedule. This role requires a strategic leader who can manage fiscal functions, evaluate financial performance, and provide insights to drive organizational growth. The ideal candidate will bring expertise in financial planning, reporting, and compliance, ensuring the company’s financial stability and success.</p><p><br></p><p>Responsibilities:</p><p>• Direct and oversee the organization's financial functions, including planning, developing, and evaluating fiscal strategies.</p><p>• Manage all aspects of financial operations such as accounts receivable, accounts payable, payroll, general ledger, tax payments, and bank reconciliations.</p><p>• Prepare and monitor budgets, pro-forma financial statements, and expenditure reports to ensure fiscal responsibility.</p><p>• Develop and implement strategic financial plans to align with the company's long-term objectives.</p><p>• Communicate with and evaluate third-party vendors involved in financial operations to ensure seamless collaboration.</p><p>• Assess the impact of new programs, strategies, and regulatory changes on the organization's financial health.</p><p>• Provide timely and accurate analysis of budgets, reports, and financial trends to support leadership decision-making.</p><p>• Establish and enforce policies and procedures that improve operational efficiency and organizational effectiveness.</p><p>• Prepare detailed financial and management reports on a monthly, quarterly, and annual basis.</p><p>• Review and analyze cash flow projections to ensure adequate liquidity for current and future business activities.</p>
<p>We are looking for a detail-oriented and highly organized Accounting Assistant to join our team in Allentown, Pennsylvania. In this role, you will support our accounting department by performing essential financial tasks, maintaining accurate records, and ensuring seamless daily operations. This is an excellent opportunity to expand your accounting expertise and contribute to the success of our organization.</p><p><br></p><p>If you are already in contact with one of our Recruiting Managers, please reach out to them directly to discuss this opportunity. If not, for immediate consideration, please apply or call Warren Knight at 484-214-2624</p><p><br></p><p>Responsibilities:</p><p>• Process accounts payable (AP) and accounts receivable (AR) transactions with efficiency and accuracy.</p><p>• Prepare and distribute invoices, financial reports, and statements in a timely manner.</p><p>• Reconcile bank statements and update general ledger accounts to maintain financial accuracy.</p><p>• Assist in payroll processing while ensuring adherence to company policies and procedures.</p><p>• Organize and maintain financial records to ensure easy access and up-to-date information.</p><p>• Collaborate with the accounting team to complete month-end and year-end closing processes.</p><p>• Provide support for various financial projects and administrative tasks as needed.</p>
<p>We are looking for an experienced and detail-oriented Bookkeeper to join our team in Ocean County, New Jersey. In this Contract-to-Permanent position, you will play a vital role in overseeing financial operations, maintaining accurate records, and supporting the administrative needs of the organization. This opportunity is ideal for someone who thrives in dynamic environments and is eager to contribute to the success of a growing company.</p><p><br></p><p>Responsibilities:</p><p>• Manage accounts receivable and payable processes, including billing, collections, and financial performance monitoring.</p><p>• Maintain accurate and up-to-date accounting records through meticulous bookkeeping practices.</p><p>• Oversee payroll processing and ensure timely and accurate disbursement of employee payments.</p><p>• Monitor client billing activities and ensure invoices are prepared and sent promptly.</p><p>• Collaborate with partners and management to support financial and administrative decision-making.</p><p>• Conduct bank reconciliations to ensure financial records align with bank statements.</p><p>• Identify opportunities for process improvement within administrative and financial operations.</p><p>• Assist in preparing financial reports and summaries for review by leadership.</p><p>• Utilize QuickBooks and other accounting software to streamline financial management tasks.</p>
<p>80,000 - 100,000</p><p><br></p><p>Benefits:</p><ul><li>remote</li><li>401k</li><li>paid time off</li><li>medical insurance</li></ul><p>Key Responsibilities:</p><ul><li>Develop and maintain relationships with new and existing clients to drive sales growth.</li><li>Identify and pursue new business opportunities within assigned territories.</li><li>Conduct in-person meetings, presentations, and product demonstrations.</li><li>Collaborate with internal teams to ensure client satisfaction and successful onboarding.</li><li>Track sales activities and maintain accurate records in CRM systems.</li><li>Meet or exceed sales targets and performance metrics.</li></ul><p><br></p>
