<p>We are in search of a proficient Business Systems Analyst to join our team in the insurance industry. The position is based in Central, New Jersey. In this role, you will be expected to collaborate with various teams and stakeholders, analyze and document requirements, and provide ongoing support for implemented systems.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Engage with business stakeholders to collect, scrutinize, and document requirements.</p><p>• Convert business requirements into comprehensive functional and technical specifications.</p><p>• Collaborate intensely with development, QA, and IT teams to guarantee the successful execution of technology solutions.</p><p>• Conduct data analysis to spot trends and offer actionable insights.</p><p>• Lead workshops, meetings, and discussions to ensure project alignment.</p><p>• Create and uphold project documentation, including business requirements, process flows, and user stories.</p><p>• Support User Acceptance Testing and offer continuous support for systems in use.</p><p>• Use business analysis tools such as Atlassian Jira and Confluence effectively.</p><p>• Apply Agile and Scrum methodologies in project management.</p><p>• Conduct business process modeling and data analysis.</p><p>• Leverage proficiency in SQL and data analysis tools.</p><p>• Understand and apply insurance processes, terminology, and regulations.</p>
We are looking for a highly skilled Business Analyst with expertise in CCH Axcess to join our team in Iselin, New Jersey. In this role, you will serve as the primary subject matter expert for the platform, driving system enhancements, process optimization, and data integration efforts. This is a long-term contract position offering an excellent opportunity to collaborate across teams and contribute to the success of tax operations and enterprise automation strategies.<br><br>Responsibilities:<br>• Act as the subject matter expert for CCH Axcess, managing modules like Tax, Practice, Workflow, and Document.<br>• Translate business requirements into system-specific configurations and enhancements to improve tax workflows.<br>• Collaborate with internal teams and external vendors to ensure stable platform performance and compliance.<br>• Conduct process analysis to identify inefficiencies and recommend automation opportunities.<br>• Develop detailed documentation including process maps, data flow diagrams, and system requirements.<br>• Support the integration of CCH Axcess with other enterprise systems, ensuring seamless data transfers.<br>• Analyze operational data to create reports and dashboards that monitor workflow performance and user adoption.<br>• Define and track KPIs for platform modules while identifying trends to guide improvements.<br>• Ensure all data and integrations comply with governance, security, and confidentiality standards.<br>• Foster collaboration between tax, technical, and compliance teams to align enterprise strategies.
<p><strong>Business Analyst I </strong></p><p><strong>Service Type:</strong> 53 Week Contract</p><p><strong>Location: </strong>Philadelphia, PA , 4x Onsite</p><p><br></p><p><br></p><p><strong>About the Role</strong></p><p>We are seeking a <strong>Business Analyst I</strong> to act as a critical liaison between business stakeholders and technical teams. This role ensures that new features and enhancements are delivered effectively, aligned with business objectives, and meet user needs. The ideal candidate will possess strong analytical skills, excellent communication abilities, and a collaborative mindset.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as a bridge between product, engineering, QA, and operations teams to ensure alignment and shared understanding throughout the development lifecycle.</li><li>Collaborate closely with engineers from concept ideation to deployment, supporting UAT to confirm features meet business and technical requirements.</li><li>Capture and refine business requirements by working with cross-functional stakeholders.</li><li>Gather input to define product concepts and contribute to roadmap planning.</li><li>Author detailed, user-centric requirements and user stories to position development teams for success.</li><li>Lead and facilitate cross-functional working sessions to discover and prioritize platform capabilities.</li><li>Assist in executing pilots and trials, including post-trial measurement and reporting.</li><li>Provide functional and technical troubleshooting for existing applications and perform fixes/enhancements as needed.</li><li>Support data instrumentation and analytics, including collection and analysis of KPIs across platform capabilities.</li><li>Monitor feature progress, identify risks, and communicate updates to program and product leaders.</li></ul><p><br></p>
We are looking for a skilled iManage Subject Matter Expert and Business Analyst to join our team in Iselin, New Jersey. In this role, you will take ownership of the iManage platform, providing critical insights and solutions to optimize document management, workflows, and integrations across the organization. This is a long-term contract position, offering the opportunity to collaborate with cross-functional teams to drive innovation and ensure compliance in a dynamic environment.<br><br>Responsibilities:<br>• Act as the primary expert on the iManage platform, overseeing its configuration, architecture, and integration capabilities.<br>• Translate business needs into actionable enhancement requirements for iManage workflows and platform improvements.<br>• Monitor system updates and releases to ensure proactive adoption of new features and advancements.<br>• Collaborate with IT operations to maintain secure, stable, and compliant system performance.<br>• Gather and document requirements for optimizing document management workflows and metadata standards.<br>• Perform gap analyses to identify opportunities for automation and process improvements.<br>• Support testing, validation, and rollout of new iManage features and configurations.<br>• Partner with data teams to enable seamless integrations between iManage and enterprise systems.<br>• Analyze usage patterns and build dashboards to track system performance and user adoption.<br>• Ensure compliance with governance, security, and confidentiality standards for all platform workflows and integrations.
We are looking for a driven and detail-oriented Business Analyst I to join our team in Allentown, Pennsylvania. In this long-term contract position, you will play a pivotal role in bridging the gap between business stakeholders and technical teams while contributing to various IT and AI initiatives. This opportunity is ideal for individuals passionate about technology, agile methodologies, and project management.<br><br>Responsibilities:<br>• Participate in meetings with data scientists, product owners, and stakeholders to ensure alignment on AI and IT projects.<br>• Maintain Azure DevOps boards, ensuring project tickets accurately reflect progress and updates.<br>• Organize and facilitate meetings, including scheduling, preparing agendas, and capturing detailed notes with action items, risks, and blockers.<br>• Develop presentations and documentation tailored for both technical and non-technical audiences.<br>• Translate business needs into actionable requirements and clear documentation.<br>• Collaborate with cross-functional teams to gather and prioritize requirements, support sprint planning, and retrospectives.<br>• Assist in daily stand-ups, sprint planning sessions, and other Agile ceremonies.<br>• Track project timelines and deliverables, proactively identifying and addressing potential risks.<br>• Contribute to team and organizational process improvements to enhance efficiency and outcomes.
We are looking for a skilled Analyst specializing in Workday Configuration to join our team on a long-term contract basis. This role offers the opportunity to work remotely, with candidates based near King of Prussia, Pennsylvania being preferred for occasional onsite collaboration. As part of a compliance-driven initiative, the Analyst will play a pivotal role in configuring and deploying Workday functionality to ensure adherence to updated records retention policies and regulatory standards.<br><br>Responsibilities:<br>• Configure and manage Workday systems to address data retention and purging requirements.<br>• Develop and implement strategies for post-purge breadcrumb retention in alignment with compliance policies.<br>• Ensure system changes meet organizational audit requirements and regulatory standards.<br>• Collaborate with HR, IT, and compliance teams to scope, test, and deploy Workday updates.<br>• Document all configuration changes, ensuring traceability for audits and internal reviews.<br>• Translate audit findings into actionable technical solutions within Workday.<br>• Provide regular updates to project leads and stakeholders on progress and challenges.<br>• Participate in team meetings to discuss project milestones and escalate issues when necessary.<br>• Follow established procedures to maintain consistency and quality in system configurations.
<p>Premier client located in the Great Wilmington Delaware area is looking for an AP Analyst who can manage their accounts payable processes, ensuring timely and accurate processing of invoices, vendor payments, and expense reports. This A/P Analyst will review, process, and verify payments, analyze and reconcile vendor statements, maintain vendor records, print checks, assist with month-end and year-end closing, and collaborate with procurement, receiving, and other departments to resolve invoice and payment discrepancies. The ideal A/P Analyst should be highly experienced in accounts payable with the ability to analyze problems and work out their solutions effectively and accordingly.</p><p> </p><p>Primary Duties</p><p>· Print and process checks</p><p>· Journal Entries</p><p>· Match and batch purchase orders</p><p>· Run ad-hoc reports when needed</p><p>· Coordinate with directors to obtain consent on appropriate expenses</p><p>· Provide financial reports to management</p><p>· Account reconciliations</p><p>· Encourage improvements where needed</p><p>· Assist with invoice processing</p><p>· Partake in annual audit process</p>
<p><strong>HRIS Analyst </strong></p><p><br></p><p>A client of ours is looking for an HRIS Analyst for a contract role to support critical HR technology initiatives during a designated coverage period. This role will play an integral part in preparing for and implementing Workday Recruiting (go-live scheduled for February 2025), providing post-go-live stabilization, and maintaining continuity across key HRIS functions. This is a hands-on position ideal for someone who thrives in dynamic environments and can contribute quickly with minimal ramp-up time.</p><p><br></p><p><strong>Responsibilities of HRIS Analyst </strong></p><ul><li>Support preparation, testing, validation, and user readiness activities for the Workday Recruiting implementation.</li><li>Provide post-go-live stabilization, troubleshooting, workflow optimization, and support user adoption.</li><li>Maintain day-to-day HRIS operations across Workday and associated HR systems to ensure business continuity.</li><li>Serve as the primary point of contact for HRIS support tickets (Tier 1 & Tier 2 support), resolving issues and escalating when needed.</li><li>Support annual and recurring HR processes including compensation cycles, benefits administration, and compliance reporting.</li><li>Assist with data migration, integration troubleshooting, and ongoing data integrity audits.</li><li>Process configuration changes, security updates, and system enhancements as needed.</li><li>Prepare documentation, SOPs, and knowledge transfer materials to ensure seamless transition at contract completion.</li><li>Participate in project and operational meetings, providing updates and ensuring assigned deliverables are met.</li><li>Support month-end and periodic reporting requirements.</li></ul>
<p>We are in need of a Quality Assurance Analyst to join our team in the insurance industry located in Central, New Jersey. As a Quality Assurance Analyst, you will play a crucial role in ensuring the integrity and quality of our systems and processes. This position involves leading quality assurance initiatives, designing and executing test cases, developing automated test scripts, and validating data accuracy.</p><p><br></p><p>Responsibilities:</p><p>• Lead quality assurance initiatives for Property & Casualty insurance projects, ensuring compliance with quality standards.</p><p>• Team up with cross-functional groups, including developers, business analysts, and product owners, to establish testing strategies.</p><p>• Design, document, and execute extensive test cases derived from business requirements and technical specifications.</p><p>• Keep detailed records of test cases, test outcomes, and defect tracking.</p><p>• Conduct hands-on tests, including functional, regression, integration, and user acceptance testing.</p><p>• Develop and maintain automated test scripts to enhance testing efficiency and coverage.</p><p>• Leverage coding skills to customize and enhance testing frameworks as necessary.</p><p>• Write and execute SQL queries to validate data integrity and accuracy.</p><p>• Analyze and troubleshoot data discrepancies between systems.</p>
About the Role:<br>We’re looking for a Senior Software Developer to help design, build, and enhance our insurance applications. You’ll work closely with architects, business analysts, and QA teams to deliver high-quality, scalable solutions that support our core insurance operations. This is a hands-on role where you’ll be coding, integrating systems, and troubleshooting complex issues.<br><br>Key Responsibilities:<br><br>Develop, customize, and maintain applications in Guidewire (PolicyCenter, BillingCenter, ClaimCenter).<br><br>Build and support solutions using .NET (C#) or Java, depending on project needs.<br><br>Design and implement integrations with internal and external systems (APIs, web services, data feeds).<br><br>Collaborate with architects and business teams to ensure solutions meet functional and technical requirements.<br><br>Troubleshoot, debug, and optimize performance of applications.<br><br>Participate in code reviews and provide mentorship to junior developers.<br><br>Contribute to continuous improvement efforts, including CI/CD pipelines and automation.<br><br>Qualifications:<br><br>5+ years of experience in software development with .NET (C#) or Java.<br><br>Hands-on experience with Guidewire development (GOSU, configuration, integration, or conversion) preferred.<br><br>Strong knowledge of REST/SOAP APIs, JSON/XML, and middleware integrations.<br><br>Experience in the insurance industry or other highly regulated environments is a plus.<br><br>Solid understanding of SDLC, Agile practices, and version control (Git, SVN).<br><br>Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent work experience).<br><br>Nice to Have:<br><br>Guidewire certification (Developer/Integration).<br><br>Familiarity with cloud environments (Azure, AWS, GCP).<br><br>Experience with DevOps practices, CI/CD pipelines, and containerization (Docker, Kubernetes).<br><br>What We Offer:<br><br>Competitive salary and benefits package.<br><br>Opportunity to work on large-scale insurance technology projects.<br><br>Collaborative team environment with detail oriented growth opportunities.
We are looking for a skilled Systems Engineer to join our team in Willow Grove, Pennsylvania. This role requires a proactive individual who can handle complex technical challenges, design and implement robust infrastructure solutions, and contribute to the optimization of systems and networks for our clients. If you thrive in a dynamic environment and have a passion for delivering high-quality technical solutions, we encourage you to apply.<br><br>Responsibilities:<br>• Serve as the primary escalation point for resolving advanced technical issues and critical incidents.<br>• Diagnose and support Windows Server, Microsoft 365, and Azure Active Directory environments.<br>• Configure, manage, and optimize virtualization platforms such as Hyper-V and VMware.<br>• Design and secure network infrastructure components, including routers, firewalls, and switches.<br>• Conduct root cause analysis and implement measures to prevent recurring technical and security issues.<br>• Manage backup solutions, disaster recovery systems, and security platforms in compliance with policies and service-level agreements.<br>• Participate in on-call rotations to provide after-hours support as needed.<br>• Deliver infrastructure projects, including Office 365 and Google Workspace implementations and data migrations.<br>• Plan and execute network setups and upgrades for new and existing clients.<br>• Ensure accurate documentation and process adherence during project handoffs and updates.
We are looking for a skilled Test Analyst to join our team in King of Prussia, Pennsylvania. In this role, you will be responsible for ensuring the effective testing of system changes, with a particular focus on Workday functionality and data retention processes. This is a long-term contract position where you will play a key role in validating purge logic and maintaining compliance with regulatory standards.<br><br>Responsibilities:<br>• Develop and implement comprehensive test plans and procedures for Workday system integrations and purge functionalities.<br>• Create detailed test scripts and generate test data tailored to Workday system requirements.<br>• Execute testing activities, document results, and track issues to ensure resolution.<br>• Validate purge logic and breadcrumb data retention processes to align with audit and compliance standards.<br>• Conduct usability testing to assess system performance, reliability, scalability, and security.<br>• Collaborate closely with configuration and compliance teams to guarantee thorough testing coverage.<br>• Monitor testing progress and provide regular updates to project leads and stakeholders.<br>• Participate in team meetings and contribute to discussions on testing strategies and improvements.<br>• Escalate testing-related issues promptly and support troubleshooting efforts.
<p><strong>Contracts & Pricing Analyst </strong></p><p><strong>Location:</strong> Remote, EST </p><p><strong>Employment Type:</strong> 17 week contract, extension or conversion </p><p><strong>About the Role</strong></p><p>We are seeking a <strong>Contracts & Pricing Analyst</strong> to support U.S. sell-side contracts and proposals for key customer groups, including Enterprise Account Management (EAM) and Customer Solutions teams. This role is responsible for partnering with EAM and Sales leadership to develop strategic pricing and rebate agreements, manage contract execution, and lead the creation and coordination of RFP/RFI responses. The ideal candidate will work independently, applying professional judgment and collaborating across multiple departments to ensure timely, accurate, and market-relevant deliverables.</p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Pricing & Rebate Contract Development:</strong> Partner with EAM and Sales leaders to develop strategic pricing and rebate programs that benefit both the organization and customers. Review proposals for feasibility and draft contract language aligned with business objectives.</li><li><strong>RFP/RFI Management:</strong> Lead the creation, coordination, and submission of complete and professional RFP/RFI responses. Ensure accuracy and timely delivery of bid packages.</li><li><strong>Contract Execution:</strong> Collaborate with EAM and Sales teams to ensure proper implementation of pricing and rebate agreements for all customers receiving discounts.</li><li><strong>Master Terms & Conditions:</strong> Work with Legal and external customers to develop and maintain master terms and conditions templates for efficient contracting.</li><li><strong>Repository Management:</strong> Upload signed contracts into designated repositories and maintain organized records.</li><li><strong>Process Improvement:</strong> Continuously review internal processes and technology to identify opportunities for efficiency and implement improvement strategies.</li><li><strong>Cross-Functional Collaboration:</strong> Maintain strong relationships with internal teams, including Legal, Finance, Contract Management, Customer Intelligence, and Commercial Operations.</li></ul>
<p>Our client is looking for a detail-oriented Financial Sales Analyst to join their team in the Lansdale, Pennsylvania area. This role focuses on delivering insightful financial analysis and reporting to support strategic sales initiatives in a dynamic, commodity-driven market. The ideal candidate will excel at leveraging data to enhance decision-making, optimize pricing strategies, and improve overall financial performance.</p><p><br></p><p>Responsibilities:</p><p>• Analyze weekly sales profit and loss statements to identify key variances and determine underlying causes.</p><p>• Lead budgeting and quarterly forecasting efforts, collaborating with stakeholders to ensure alignment with strategic goals.</p><p>• Partner with the Retail Sales VP and cross-functional teams on critical business initiatives.</p><p>• Provide support for pricing strategies, including broker commission reporting and margin analysis.</p><p>• Monitor commodity market trends, particularly in pork, to evaluate potential impacts on sales.</p><p>• Derive actionable insights from internal and external data to inform trade and promotional planning.</p><p>• Manage promotional accruals and maintain accurate customer and product hierarchies.</p><p>• Utilize advanced business intelligence tools to create dashboards and enhance reporting processes.</p><p>• Conduct data mining and analysis to uncover opportunities for improving financial performance.</p>
<p>Growing, manufacturer, located outside of the Philadelphia Suburbs, seeks a FP& A Analyst with strong cost control expertise. The FP& A Analyst will develop financial models through process analysis, conduct financial data mining, identify trends & risks, forecast revenues and expenditures, and provide guidance on future budgeting. This candidate will also assist with financial adjustments, evaluate investment opportunities, analyze variances, assist with KPI tracking, create and implement financial strategic planning, and coordinate annual pricing analysis. The ideal FP& A Analyst should be able to own process integrations, assess quality and integrity of data for reporting, and work independently.</p><p><br></p><p>Major Responsibilities</p><p>· Manage the annual budget and strategic planning process</p><p>· Prepare cost projections</p><p>· Conduct thorough research of historical financial data</p><p>· Analyze profitability analysis by product and customer</p><p>· Oversee inventory transactions while monitoring COGS</p><p>· Lead efforts to business unit profitability</p><p>· Assist with financial input on financials and investments</p><p>· Develop and gain deep business understanding of financial drivers</p><p>· Monitor performance indicators for profit and loss</p>
<p>Prior -Pharmaceutical, Life Science, Medical Devices or Biologics Gene therapy experience required</p><p>Salary-$135k - $170k + Bonus</p><p>Location: Newark, DE</p><p><br></p><p>A leading biopharmaceutical company is seeking a Financial Planning & Analysis (FP& A) Manager to lead financial planning, reporting, and analytical support for its R& D portfolio. This role will partner closely with business leaders, oversee budgeting and forecasting cycles, and provide actionable insights to drive strategic decision-making. The FP& A Manager will also manage a small team of analysts while ensuring accuracy, transparency, and consistency in all financial processes. This role requires very strong technical and analytical skills including Microsoft Excel and Alteryx</p><p><br></p><p>Major Responsibilities</p><p><br></p><p>Lead financial planning, forecasting, and long-range planning activities across assigned programs and business units</p><p><br></p><p>Manage, mentor, and develop a team of FP& A analysts and senior analysts</p><p><br></p><p>Act as the primary Finance Business Partner for program and functional leadership, providing financial guidance and strategic recommendations</p><p><br></p><p>Oversee monthly and quarterly close activities, including variance analysis, actuals reporting, and performance tracking</p><p><br></p><p>Drive development and enhancement of financial models, reporting tools, and estimation templates</p><p><br></p><p>Present high-quality financial insights, dashboards, and recommendations to senior leadership and governance committees</p><p><br></p><p>Conduct advanced financial analyses (NPV, IRR, ROI, scenario modeling) to support portfolio decisions</p><p><br></p><p>Partner with cross-functional teams (R& D, Operations, HR, etc.) to align financial objectives with business strategy</p><p><br></p><p>Ensure compliance with corporate policies, financial controls, and reporting standards</p><p><br></p><p>Lead continuous improvement initiatives in financial reporting and analytics processes</p><p><br></p><p>Qualifications</p><p><br></p><p>Bachelor’s Degree in Accounting, Finance, or related discipline; MBA and/or CPA preferred</p><p><br></p><p>8–12 years of progressive experience in Finance or FP& A, with at least 2+ years in a management role</p><p><br></p><p>Industry experience in Pharma, Life Sciences, Biotech, or Healthcare strongly preferred</p><p><br></p><p>Strong leadership skills with proven ability to manage and develop high-performing teams</p><p><br></p><p>Advanced technical and analytical skills, including proficiency in Microsoft Excel and financial modeling</p><p><br></p><p>Experience with data visualization tools (Power BI, Tableau) and financial systems (Hyperion Essbase or similar) preferred</p><p><br></p><p>Excellent communication and presentation skills, with ability to influence senior stakeholders</p><p><br></p><p>Strong business acumen with experience supporting R& D or complex project-based organizations</p>
We are looking for a dedicated Desktop Support Analyst to join our team in Robbinsville, New Jersey. This role is essential in ensuring smooth technology operations, providing mentorship, and delivering exceptional technical support during emergencies. The ideal candidate is a proactive problem-solver who thrives in a dynamic environment and is willing to work flexible hours to meet organizational needs.<br><br>Responsibilities:<br>• Maintain and enhance network and security systems to ensure optimal performance and reliability.<br>• Provide consistent support for hardware and software across multiple locations.<br>• Collaborate with the IS& T Manager to align technical operations with business strategies.<br>• Mentor and guide the Deskside Support Specialist to foster their growth and effectiveness.<br>• Respond promptly to critical on-call support needs, including nights and weekends.<br>• Troubleshoot and resolve technical issues efficiently to minimize downtime.<br>• Implement configuration management practices to streamline technology processes.<br>• Manage and support Active Directory accounts and permissions.<br>• Ensure proper backup procedures are in place and functioning effectively.<br>• Utilize expertise in Cisco, Citrix, and Dell technologies to address system-related challenges.
<p><strong>Senior Systems Engineer II</strong></p><p><strong>Location:</strong> Remote</p><p><strong>Start Date:</strong> January 12, 2026 (or upon clearance)</p><p><strong>Openings:</strong> 2</p><p><strong>Duration:</strong> 6 Months</p><p><strong>Travel:</strong> Limited, possible</p><p><br></p><p><strong>Important Requirements</strong></p><ul><li>Must obtain <strong>Public Trust security clearance</strong>.</li><li>Additional background screenings will be conducted upon acceptance.</li></ul><p><strong>Job Summary</strong></p><p>We are seeking a <strong>Senior Systems Engineer II</strong> to design, automate, and operate secure, reliable infrastructure at scale. This role emphasizes <strong>Infrastructure as Code (IaC)</strong> using <strong>Terraform</strong>, automation with <strong>Ansible</strong>, and orchestration via platforms like <strong>Spacelift</strong>. You will lead initiatives around platform security, CI/CD, and configuration/data hygiene, while producing documentation that elevates engineering standards across the organization.</p><p> <strong>Key Responsibilities</strong></p><ul><li><strong>Design & Build IaC:</strong> Own Terraform modules, state management, and environment baselines; implement policy-as-code and drift detection.</li><li><strong>Automate Operations:</strong> Use Ansible for image builds, patching, and configuration orchestration across Linux/Windows fleets.</li><li><strong>Secure the Platform:</strong> Integrate and operate secrets managers (Azure Key Vault, HashiCorp Vault); enforce least-privilege RBAC.</li><li><strong>CI/CD Ownership:</strong> Design and maintain pipelines in GitHub Actions and Azure DevOps, including multi-stage workflows and approvals.</li><li><strong>Reliability & Observability:</strong> Contribute to SLIs/SLOs, logging, metrics, alerting, and performance tuning.</li><li><strong>CMDB Stewardship:</strong> Maintain accurate service and dependency data; drive discovery and change traceability.</li><li><strong>Governance & Change:</strong> Participate in change control, incident response, and post-incident reviews; implement corrective actions via code.</li><li><strong>Documentation & Enablement:</strong> Create clear runbooks, diagrams, and guides; mentor engineers on IaC and operational best practices.</li><li><strong>Continuous Improvement:</strong> Identify and eliminate toil through automation; propose roadmap items for reliability and security.</li></ul>
<p>We are looking for a detail-oriented and proactive Customer Service Specialist to join a team in Newtown Square, Pennsylvania. This Contract to permanent position offers an opportunity to support producers and contribute to the efficient management of client data within our CRM system. If you have a passion for customer service, data accuracy, and administrative excellence, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Provide administrative support to producers during the sales process to ensure smooth operations.</p><p>• Manage and maintain client databases and CRM systems to improve data accuracy and usability.</p><p>• Perform data entry tasks, including reformatting spreadsheets and correcting system errors.</p><p>• Collaborate with data analysts to input and organize data effectively within the CRM system.</p><p>• Utilize Microsoft Excel for formatting, sorting, and managing client-related information.</p><p>• Respond to inbound and outbound calls, ensuring a high level of customer service.</p><p>• Handle email correspondence professionally and in a timely manner.</p><p>• Schedule appointments and manage calendars to support team efficiency.</p><p>• Address system errors and inconsistencies by reviewing and updating data regularly.</p><p>• Assist with lead and sales generation tasks to drive new business opportunities.</p>
We are looking for an experienced Systems Engineer to join our team in Springfield, New Jersey. In this role, you will design, implement, and support advanced Supervisory Control and Data Acquisition (SCADA) systems, contributing to the development of system standards and specifications. You will collaborate with various teams to enhance system functionality, provide technical expertise, and ensure seamless operations.<br><br>Responsibilities:<br>• Design and develop SCADA systems, ensuring functionality aligns with system standards and specifications.<br>• Generate and review Engineering Change Requests (ECRs) to evaluate technical and economic benefits.<br>• Provide technical support to marketing and sales teams for quotations and other activities.<br>• Deliver customer training sessions both onsite and in the field.<br>• Act as a technical liaison to address customer issues and perform field services when required.<br>• Conduct engineering studies to address system challenges and new requirements.<br>• Assist System Test technicians with technical project-related issues.<br>• Create detailed documentation, including parts lists, system layouts, and interconnection drawings.<br>• Develop and program RTUs, gateways, and databases for system integration.<br>• Travel as necessary to support customer needs and project requirements.
<p>Overview</p><p>We are seeking an experienced Technical Project Manager (Agile, Scrum) III to lead and manage highly complex, enterprise-wide IT initiatives. This role requires an Agile-driven leader with strong experience in Scrum, technical program oversight, and cross-functional team coordination.</p><p>Key Responsibilities</p><ul><li>Manage one or more highly complex or enterprise-wide IT programs consisting of multiple interconnected projects.</li><li>Develop program strategies, business cases, and high-level project plans aligned with enterprise goals.</li><li>Integrate, coordinate, and adjust project scope, timelines, and budgets based on business needs.</li><li>Provide regular status reporting on KPIs, resource utilization, schedules, risks, and milestone delivery.</li><li>Serve as Scrum Master—enacting Scrum values, coaching teams, and ensuring proper use of Agile tools and processes.</li><li>Coach individuals and teams in Agile methodologies, fostering a culture of continuous improvement.</li><li>Collaborate with IT leadership, business leaders, and IT Business Consultants to communicate strategic direction.</li><li>Ensure all assigned projects are delivered on time, within budget, and aligned with strategic business requirements.</li><li>Track key project milestones and recommend adjustments to Project Managers to maintain program momentum.</li><li>Partner with senior business leadership to identify, evaluate, and prioritize IT opportunities supporting enterprise goals.</li><li>Manage new technical service engineering programs supporting broad service/product objectives.</li><li>Establish milestones, monitor adherence to schedules, identify delivery risks, and implement mitigation strategies.</li><li>Coordinate across multiple engineering, development, and deployment teams as needed.</li><li>Act as a conduit between deployment and engineering teams to ensure requirements and design considerations support software and service sustainability.</li></ul>
