We are looking for a Systems Engineer to join our team in Dearborn, Michigan in a contract-to-permanent capacity. This role is ideal for a technically strong individual who can take ownership of infrastructure administration, support stable hosting environments, and contribute to ongoing server and platform improvements. The position requires a hands-on approach across virtualization, Windows Server, web services, and cloud-connected environments, along with the initiative to work independently and drive issues through resolution.<br><br>Responsibilities:<br>• Build, deploy, and maintain VMware environments, including the setup of new virtual infrastructure and ongoing performance tuning.<br>• Configure and support Windows Server 2019 systems, ensuring reliable operation, patching, and overall server health.<br>• Administer web hosting services through IIS to keep business-critical websites available, secure, and performing effectively.<br>• Contribute to server-focused work tied to hardware refresh efforts, including configuration activities related to Dell-based infrastructure and storage environments.<br>• Manage Active Directory and Azure Active Directory components to support secure authentication, access control, and directory services.<br>• Troubleshoot network and systems issues across servers, load balancing, and connectivity layers to minimize downtime and restore service quickly.<br>• Configure and maintain security controls such as firewalls and related protections for infrastructure and hosted services.<br>• Create and update technical documentation for system configurations, operational procedures, and support activities.<br>• Partner with teams supporting Citrix and adjacent technologies to help maintain a dependable end-user experience.
<p>Our Client is looking for an experienced IT Manager to lead technology operations for a fast-paced logistics and warehousing organization supporting around-the-clock automotive manufacturing customers in Metro-Detroit, Michigan. This role will guide infrastructure, end-user support, network performance, and security across multiple facilities while building a more consistent and well-documented IT environment. The ideal candidate brings strong technical depth, proven leadership of technical teams, and the ability to introduce structure, accountability, and measurable service delivery.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Direct day-to-day IT operations across multiple sites, ensuring reliable infrastructure, responsive support, and stable connectivity for 24/7 business activities.</p><p>• Lead and develop management-level direct reports overseeing service desk operations, network and systems administration, and security and compliance functions.</p><p>• Establish clear operating standards for support services, including escalation paths, service levels, performance metrics, and knowledge-sharing practices.</p><p>• Strengthen enterprise infrastructure by overseeing networking, server administration, identity services, virtualization platforms, Microsoft 365 environments, and backup solutions.</p><p>• Drive improvements in documentation by creating and maintaining technical standards, runbooks, diagrams, and operational procedures that teams can use effectively.</p><p>• Partner with leadership on staffing, budgeting, and resource planning to align IT capabilities with business needs across all facilities.</p><p>• Advance the organization’s security posture by guiding remediation efforts, supporting audit responses, and enforcing infrastructure hardening practices.</p><p>• Identify gaps in current processes and transform reactive support models into structured, scalable IT service delivery.</p><p>• Oversee major infrastructure and operational improvement initiatives, including service desk enhancements and environment standardization efforts.</p><p><br></p><p>You will have <strong>three management-level direct reports</strong>:</p><p>● <strong>IT Service Desk Manager</strong> — leading the Tier 1 and Tier 2 technician group</p><p>● <strong>Network Engineer</strong> — leading the Network & Systems Administrator</p><p>● <strong>Security & Compliance Analyst</strong> — owning security posture, audit response, and the remediation backlog</p>
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support for employees in Dearborn, Michigan. This contract opportunity is ideal for someone who combines strong desktop troubleshooting skills with a service-minded approach and confidence supporting users at all levels, including leadership. The right candidate will bring a solid foundation in end-user support, Microsoft technologies, and device setup while contributing to a positive and responsive IT experience.<br><br>Responsibilities:<br>• Deliver day-to-day technical assistance for desktop, laptop, and peripheral issues, resolving hardware, software, and operating system problems efficiently.<br>• Manage and update user accounts, permissions, and access requests within Active Directory and Azure Active Directory environments.<br>• Support Microsoft 365 applications and collaboration tools, including Outlook, Teams, OneDrive, and SharePoint, to help users stay productive.<br>• Diagnose and resolve printer connectivity, functionality, and configuration issues across the office environment.<br>• Prepare, image, and deploy laptops using Smart Deploy and ensure systems are properly configured for new and existing employees.<br>• Handle incoming service desk requests, document troubleshooting steps, and maintain accurate ticket updates through resolution.<br>• Assist with Windows 10 support, workstation setup, and desktop hardware replacements or upgrades as needed.<br>• Communicate clearly with both end users and executive-level staff, providing timely updates and attentive customer support.