1 result for Records Specialist in Toledo, OH

Holland, OH
onsite
Temporary
18 - 21 USD / Hourly
We are looking for a dedicated Collections Specialist to join our team in Holland NT, Ohio. This role is a long-term contract opportunity, ideal for individuals passionate about customer service and financial operations. Your expertise will contribute to managing commercial collections in a fast-paced environment, ensuring timely and efficient communication with clients. Responsibilities: • Handle business-to-business collections by contacting clients to resolve outstanding payments promptly. • Manage commercial accounts to ensure accurate tracking and timely collection of overdue balances. • Collaborate with the credit team to assess client payment history and establish effective collection strategies. • Respond to customer inquiries professionally and provide solutions to payment-related issues. • Utilize call center systems to manage high volumes of client interactions efficiently. • Maintain detailed records of all communications and transactions related to collections. • Work in a fast-paced environment to meet individual and team performance targets. • Provide exceptional customer service while adhering to company policies and procedures. • Identify and escalate complex cases to management for further resolution. • Support continuous improvement initiatives to streamline collection processes.
2026-02-26T00:00:00Z