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19 results for Records Specialist in Toledo, OH

Accounts Payable Specialist

Sylvania, OH
onsite
Temporary to Hire
19.00 - 22.00 USD / Hourly
We are looking for an Accounts Payable Specialist to join a growing utilities and infrastructure organization in Sylvania, Ohio. This contract opportunity with permanent potential is ideal for someone who takes pride in accurate work, enjoys supporting a collaborative team, and is eager to build broader accounting knowledge over time. The person in this role will focus primarily on accounts payable while gaining exposure to related functions such as accounts receivable and payroll support. This position is fully onsite and offers steady weekday hours in a family-oriented workplace that values accountability, teamwork, and quality. Responsibilities:• Process a high volume of vendor invoices and enter payment details with strong attention to accuracy and proper account assignment.• Manage payment activities, including scheduled check runs, ACH transactions, per diem disbursements, and employee reimbursement processing.• Investigate and resolve outstanding payables items by following up with vendors and internal team members to clear discrepancies promptly.• Reconcile purchasing card activity, including fleet fuel card charges and other company payment records, to maintain accurate financial reporting.• Create and maintain job setup records in the accounting system, ensuring project costs are organized correctly and supporting information is complete.• Prepare basic reports in Excel and use accounting software to track payable activity, support month-to-month visibility, and assist with documentation needs.• Contribute to broader accounting operations by cross-training in accounts receivable tasks and providing support for payroll-related duties as needed.• Help strengthen financial processes by identifying errors, correcting incomplete records, and supporting improved day-to-day accounting accuracy.
2026-07-21T18:53:52Z

Payroll Specialist

Fremont, OH
onsite
Permanent / Full Time
55000.00 - 75000.00 USD / Yearly
We are looking for a Payroll Specialist to manage end-to-end payroll operations for a multi-entity construction-focused organization in Fremont, Ohio. This position plays a key role in ensuring employees are paid accurately and on schedule while maintaining compliance with payroll tax regulations, union requirements, and reporting obligations. The ideal candidate brings strong attention to detail, confidence working with complex payroll data, and experience supporting audits, reconciliations, and employee-related payment processes. Responsibilities: • Administer weekly payroll for employees across multiple companies, including field and office staff, while confirming accuracy before final submission. • Review imported time records, reconcile payroll totals, and prepare routine payroll reports to support timely processing. • Manage federal, state, and local payroll tax activities, including filings, withholdings, reconciliations, and required periodic reporting. • Verify tax setup details for new hires and maintain accurate employee payroll records within an integrated payroll environment. • Process additional employee-related payments such as travel reimbursements, per diem, truck rent, and other approved expense items. • Handle court-ordered deductions and involuntary withholdings, including garnishments, levies, and child support payments, in accordance with legal requirements. • Complete workers’ compensation reporting, support annual true-up activities, prepare wage documentation for claims when needed, and coordinate premium payments. • Prepare union payroll reporting, assist with union and insurance audits, and contribute documentation for annual financial statement reviews and census-related reporting. • Record payroll-related general ledger entries and support special projects or ad hoc assignments requested by finance leadership.
2026-07-17T07:04:14Z

Purchasing Specialist

Romulus, MI
onsite
Permanent / Full Time
65000.00 - 75000.00 USD / Yearly
We are looking for a Purchasing Specialist to help maintain a dependable and efficient procurement process for daily operations in Romulus, Michigan. This role focuses on securing materials and services, coordinating with suppliers, and keeping purchasing activity organized and accurate. The ideal candidate brings strong attention to detail, sound judgment when evaluating options, and the ability to work closely with internal teams to support inventory and operational needs. Responsibilities: • Identify and procure materials, equipment, and services that align with operational requirements, budget expectations, and delivery timelines. • Request and assess supplier quotations, support price and term discussions when needed, and build productive working relationships with vendors. • Create, release, and monitor purchase orders to ensure items are delivered correctly and on schedule. • Communicate with suppliers to confirm lead times, resolve order discrepancies, and address delivery-related concerns. • Review vendor performance and share recommendations that improve reliability, quality, and overall purchasing results. • Partner with internal departments to understand demand, anticipate supply needs, and support effective planning decisions. • Help maintain balanced inventory levels by assisting with reconciliation efforts and identifying risks related to shortages or excess stock. • Keep procurement records, vendor information, and supporting documentation accurate, current, and organized for reporting and compliance purposes. • Prepare purchasing reports and track key activity metrics to support visibility into spending, order status, and procurement effectiveness. • Contribute to process improvement efforts and assist with additional purchasing-related projects as business needs require.
2026-07-06T20:23:40Z

Accounts Payable Specialist

Ridgeville Corners, OH
onsite
Temporary / Contract
21.85 - 25.30 USD / Hourly
We are looking for an Accounts Payable Specialist to join a team. This role is well suited for someone who enjoys high-volume invoice work, values precision, and takes a thoughtful approach to resolving discrepancies. The ideal candidate will be comfortable learning new systems, handling routine financial transactions efficiently, and asking questions to ensure work is completed correctly. Responsibilities:• Process daily invoice volume with a strong focus on timeliness, completeness, and accuracy.• Review supporting documentation, secure required approvals, and assign the appropriate account coding before entry.• Enter invoices into the accounting system and verify information against purchase orders and receiving records through three-way matching.• Investigate mismatches or unclear details by following up with the appropriate contacts rather than making assumptions.• Support payment activities, including ACH transactions and check run preparation, in accordance with established procedures.
2026-07-24T20:13:48Z

Accounting Clerk

Hamtramck, MI
onsite
Temporary / Contract
23.75 - 27.50 USD / Hourly
We are looking for an Accounting Clerk to support day-to-day financial operations in Hamtramck, Michigan. This Long-term Contract position is ideal for someone who brings hands-on experience in both payables and receivables and enjoys keeping billing records accurate and organized. The role focuses on reviewing invoices, tracking expenses, and maintaining dependable financial data in a fast-paced office setting. Candidates who are comfortable working with QuickBooks Desktop and Excel will be well positioned for success. Responsibilities: • Review and validate vendor and broker invoices to confirm pricing, charges, and supporting details are accurate before processing. • Manage the full accounts payable cycle, including entering, matching, and preparing a steady volume of invoices for payment. • Support accounts receivable activities by checking billing records, confirming transactions, and helping resolve discrepancies. • Maintain expense tracking spreadsheets in Excel and update financial information with a high degree of accuracy. • Enter accounting data into QuickBooks Desktop and ensure records are current, complete, and easy to audit. • Compare food-related and business-related invoices to verify costs and identify any inconsistencies requiring follow-up. • Assist with routine financial recordkeeping and provide organized documentation for internal review. • Work onsite as part of the accounting team and help maintain smooth daily workflow during staff coverage changes.
2026-07-22T18:58:40Z

Accounts Payable Clerk

Detroit, MI
onsite
Temporary / Contract
20.59 - 23.84 USD / Hourly
We are looking for an Accounts Payable Clerk to join a team in Detroit, Michigan in a Contract position. This opportunity is well suited for someone who enjoys managing high-volume payables work, maintaining accurate financial records, and supporting day-to-day accounting operations with precision. The role centers primarily on accounts payable activities, while also providing limited assistance with accounts receivable tasks as needed. Responsibilities: • Process vendor invoices accurately and enter payment details into the accounting system in a timely manner. • Review purchase orders, receipts, and invoices to complete three-way matching and resolve discrepancies before payment. • Assign proper account coding to invoices to support accurate financial reporting and expense tracking. • Prepare and assist with scheduled check runs while ensuring payments are issued according to company procedures. • Reconcile vendor statements and intercompany accounts to maintain complete and accurate records. • Support occasional accounts receivable activities, including limited invoice handling and related data updates. • Organize, maintain, and update accounting files and supporting documentation for easy retrieval and audit readiness. • Work within B1 and Convescent systems, learning internal processes and tools through provided training.
2026-07-16T15:08:37Z

Accounts Payable Clerk

Maumee, OH
onsite
Temporary to Hire
20.90 - 24.20 USD / Hourly
We are looking for an Accounts Payable Clerk to join our team in Maumee, Ohio in a contract position with the potential to become permanent. This role supports day-to-day invoice and payment processing while helping maintain accurate financial records and strong vendor relationships. The ideal candidate brings sound accounting knowledge, close attention to detail, and the ability to manage deadlines in a fast-paced office environment. This position includes a three-way match process, previous experience in a high volume experience is needed! Responsibilities:• Process incoming invoices, expense submissions, and payment requests with careful review for accuracy, completeness, and policy compliance.• Match purchase orders, receiving documentation, and invoices to support timely vendor payments and address discrepancies before disbursement.• Assign correct account coding and confirm required approvals are in place prior to entering transactions for payment.• Reconcile vendor statements, account balances, and internal records to identify and resolve outstanding issues promptly.• Review taxable charges, apply exemption documentation when appropriate, and coordinate with vendors to ensure proper tax treatment.• Communicate with vendors and internal teams regarding payment status, account questions, and documentation needed to complete processing.• Maintain organized accounts payable files, reconciliations, and vendor master data in accordance with company standards and recordkeeping requirements.• Assist with check runs, payment adjustments, stop payments, and other accounts payable activities as needed.• Support collaboration with finance and procurement partners to improve the accuracy and timeliness of invoice handling.
2026-07-10T21:08:41Z

Bookkeeper

Melvindale, MI
onsite
Temporary to Hire
- USD / Hourly
Role Summary:Under the supervision of the Executive Director, the Operations Manager is responsible for general operational tasks for the agency including, prepares accounts payable, accounts receivable, payroll, benefits/human resources, software administrator and assists with financial reporting in a federally assisted housing environment. Essential Job Functions:The following duties ARE NOT intended to serve as a comprehensive list of all duties performed. Shown are duties intended to provide a representative summary of the major duties and responsibilities.Processes accounts payable and receivables for Melvindale Housing Commission programs (Operating Fund, Security Deposit, Surplus Accounts, and Section 8); Prepares checks to pay invoices, records payments in check register and appropriate vendor accounts. Schedules payment to meet due dates and receive vendor discountsMaintains check registers and payable files with back up documentationPrepares and processes 1099 forms for all vendors annual (by IRS deadline for doing so)Compares purchase orders to invoices and verifies accuracy registers, batch reports from bank, expenditures and receivablesEnters inventory and asset information from purchases into housing software for such purposeProcesses monthly rent charges, other charges, applies payments, tracks and reports on Tenant Account ReceivablesPursues collection of receivables, send collection notices, turns delinquent accounts over for legal actionMaintains Security Deposit accounts, refunding as appropriateMonth and year end closing functionsAssists outside auditor as needed with the annual audit and reviewPrepares bank reconciliations for all programs, makes journal voucher entries to the general ledger as needed.Reviews and presents financial report to MHC Board of CommissionersProcesses payroll including employee time records, marks cards and reconciles leave slips.Assists with IT functions (pc’s, server and software) and serves as the Administrator of OneSite software Essential Job Functions ContinuedAdheres to MHC policies and state or federal law for human resources, payroll, payables, petty cash and all internal controls.Reconciles employee travel / mileage vouchersPerforms reconciliation of petty cash funds, balances cash and receipts for expenditures.Processes daily bank deposits for various bank accounts.Provides assistance to vendors, auditors and other employees regarding account payable questions.Assists in preparing budgets and other periodic reports.Maintains a system of accounts, records and reports including files, logs and coded checks, which reflect the financial states of the MHC owned propertiesHandles all financial and other correspondence pertaining to assigned dutiesMaintains files for cash receipts, security deposit and adjustments, tenant account receivables and others.Assists fee accountant in closing MHC’s books, preparation of year-end financial statements and analysis of MHC’s operationsAssists with procurement and information technology issues.Purchases office suppliesPrepares all reports on financial records as required.
2026-06-24T17:33:42Z

Accounting Manager

Detroit, MI
onsite
Permanent / Full Time
80000.00 - 90000.00 USD / Yearly
We are looking for an experienced Accounting Manager to lead core accounting operations for a mission-driven organization in Detroit, Michigan. This position will oversee daily financial activities, support accurate and timely reporting, and help ensure compliance across grant-funded and nonprofit accounting functions. The ideal candidate brings strong technical accounting knowledge, hands-on leadership experience, and the ability to collaborate effectively across teams. Responsibilities: • Direct the monthly close process, ensuring financial records are completed accurately and on schedule. • Manage general ledger activity, including journal entries, reconciliations, and review of account balances. • Oversee grant-related accounting to support proper tracking, reporting, and compliance with funding requirements. • Prepare and review financial information used for internal reporting, budgeting, and external audit support. • Lead nonprofit budgeting activities by monitoring actual results, analyzing variances, and coordinating with stakeholders. • Supervise accounting staff, provide day-to-day guidance, and support the development of a productive team environment. • Partner with internal departments to resolve accounting issues and improve the flow of financial information. • Support audit readiness by maintaining organized documentation and responding to requests related to financial statement reviews.
2026-07-17T15:48:45Z

Accounting Manager

Sandusky, OH
onsite
Permanent / Full Time
95000.00 - 105000.00 USD / Yearly
We are looking for an Accounting Manager to lead day-to-day accounting operations for a busy entertainment organization in Sandusky, Ohio. This role oversees close activities, supports accurate financial reporting, and partners with operational leaders to address accounting matters that affect business performance. The ideal candidate brings strong technical accounting knowledge, leadership experience, and a commitment to maintaining sound controls, audit readiness, and timely results. Responsibilities: • Oversee the review and approval of recurring accounting activity so weekly and monthly financial records are completed accurately and on schedule. • Direct the period-end close process and guide staff accountants in preparing journal entries, maintaining deadlines, and supporting complete trial balance reporting. • Ensure accounting practices align with applicable accounting standards, internal policies, and required financial control frameworks. • Respond to requests from internal and external auditors by organizing documentation, clarifying transactions, and supporting efficient audit completion. • Lead, coach, and develop accounting team members while reinforcing accountability, technical excellence, and ethical decision-making. • Partner with park operations and finance colleagues to resolve daily accounting questions and improve the accuracy and timeliness of financial information. • Perform and review account reconciliations using established tools and processes to identify variances and maintain reliable balances. • Coordinate with finance leadership and cross-functional partners to address seasonal and recurring staffing needs across the accounting function. • Support compliance with regulatory and internal financial control requirements, including relevant U.S. accounting guidance and organizational control standards.
2026-07-07T15:18:44Z

HR Generalist

Bowling Green, OH
onsite
Permanent / Full Time
60000.00 - 75000.00 USD / Yearly
HR GeneralistRobert Half has partnered with a growing manufacturing organization as they look for an experienced HR Generalist to support day-to-day human resources operations and employee lifecycle activities in a fast-paced environment. Reporting to the HR Manager, this role will provide HR support across recruiting, onboarding, employee relations, payroll, compliance, records management, and employee engagement while maintaining a high level of confidentiality and professionalism. Key Responsibilities:<ul><li>Manage full-cycle recruiting for hourly and select salaried positions, including job postings, screening, interviewing, background checks, and offer preparation</li><li>Coordinate onboarding and new hire paperwork, including I-9s, tax forms, and direct deposit setup</li><li>Support employee relations, performance reviews, corrective actions, investigations, and offboarding processes</li><li>Process bi-weekly payroll accurately in ADP, including attendance, pay adjustments, and payroll record updates</li><li>Maintain employee files, HR records, training documentation, and system updates in ADP and shared drives</li><li>Assist employees with HR-related questions, benefits information, leave administration, workers’ compensation, and policy interpretation</li><li>Support employee engagement initiatives such as events, recognition programs, newsletters, and bonus administration</li><li>Help ensure compliance with company policies and federal, state, and local employment regulations</li></ul>Interested in this direct hire opportunity? Apply now and let's chat!
2026-07-17T18:13:39Z

Accounting Clerk

Westland, MI
onsite
Temporary / Contract
21.85 - 25.30 USD / Hourly
We are looking for an Accounting Clerk to join a busy finance team on a contract basis. This position focuses on supporting accounts payable operations through accurate invoice handling, timely record maintenance, and effective communication with vendors and internal partners. The ideal candidate is detail-oriented, comfortable managing high volumes of financial data, and able to keep work moving efficiently in a deadline-driven environment. Responsibilities: • Enter large volumes of vendor invoices and employee expense submissions into the accounting system with a strong focus on precision and turnaround time. • Review invoices against purchase orders and receipt documentation to confirm that billing details are complete and accurate. • Investigate payment or invoice variances and coordinate with vendors and internal teams to reach timely resolutions. • Organize and submit payment batches in accordance with established approval procedures and company guidelines. • Maintain accurate accounts payable files and ensure both electronic and paper records are current and easy to retrieve. • Contribute to month-end accounts payable activities by preparing supporting information and assisting with close-related tasks. • Address vendor questions related to payment status, account balances, and outstanding items in a thorough and courteous manner. • Provide general clerical and administrative assistance to support daily accounts payable operations as priorities shift.
2026-06-25T14:58:42Z

Sr. Customer Service Representative

Ann Arbor, MI
onsite
Temporary to Hire
23.00 - 26.00 USD / Hourly
We are searching for a full-time a Sr. Customer Care Specialist, in Ann Abor MI. Must excel at communicating effectively and have a passion for providing exceptional customer service. In this role, you will function as the hub of operations - supporting Sales, Warehouse, Customer Care, Quality and Finance functions. You will be managing the customer service process from start to finish. If you are a highly organized and thrive in a fast-paced environment, with commitment to service, working towards the seamless resolution of issues, then LET'S TALK. This role is onsite for the first 6 months and then hybrid. Pay up to $26/hr. Responsibilities: • Responsible for processing customer orders, setting up and monitoring accounts, and collaborating closely with the fulfillment team to ensure timely delivery to customers. • Exceptional internal and external customer service is a critical component of this role. Provide support to sales team, offering product information, generating sales quotes, dispatching demo and evaluation products to representatives and clients, and compiling sales metrics and reports. • Extensive email-based interactions; we seek candidates with exceptional written communication skills and a strong ability to follow through with customers. Proficiency in Excel is required. • Answer client questions in a timely manner specifically regarding product specifics, connecting with sales representatives, ordering, and receiving products. • Sales representatives are highly dependent on the Customer Specialist team. This team is responsible for sending samples to customers, remitting invoices, and taking payment. Must meet the following to be considered: • 1+ years of Senior level Customer support • 1+ years of experience requiring proficiency in CRM use, data entry, and high-volume phone management preferred • 2+ years of experience building relationships with external and internal clients in a professional setting. • Medical device experience preferred. • Ability to maintain professionalism and deliver high-quality customer service across various digital platforms • Strong technical proficiency and computer literacy required. • SAP and Electronic Data Interchange (EDI) experience preferred.
2026-07-24T18:18:41Z

Sr. Accountant

Bowling Green, OH
onsite
Permanent / Full Time
75000.00 - 85000.00 USD / Yearly
Robert Half Finance & Accounting has partnered with a global manufacturing organization is hiring a Sr. Accountant with a strong background in day-to-day accounting activities. This role is ideal for someone who enjoys working in a fast-paced environment and has experience with invoicing, reconciliations, and month-end close. Key Responsibilities:<ul><li>Manage billing, cash application, collections, and customer account follow-up</li><li>Prepare account reconciliations, journal entries, and maintain general ledger accuracy</li><li>Help close monthly and annual financial periods, including reporting and audit support</li><li>Research and resolve invoice and payment discrepancies</li><li>Partner with internal teams on account status, reporting, and intercompany activity</li><li>Assist with budgeting, inventory counts, and ongoing financial analysis</li><li>Maintain organized financial records and ensure adherence to accounting policies</li><li>Perform ad hoc analysis & projects in collaboration with the Accounting Manager & CFO </li></ul>Interested in this direct hire opportunity? Apply now and let's chat!
2026-07-07T15:18:44Z

Sr. Accountant

Ann Arbor, MI
onsite
Permanent / Full Time
80000.00 - 95000.00 USD / Yearly
We are looking for an experienced accounting specialist to join an investment management organization in Michigan. This role is ideal for someone who brings strong technical accounting knowledge, works independently with confidence, and contributes effectively in a collaborative environment. The position will support core accounting operations, reporting activities, and close processes while helping maintain accurate and timely financial information. Responsibilities: • Oversee key accounting activities to ensure financial records are accurate, complete, and aligned with reporting requirements. • Prepare and review financial reports that support internal decision-making and external business needs. • Manage month-end close responsibilities, including reconciliations, journal entries, and coordination of closing timelines. • Maintain the general ledger by analyzing account activity, resolving discrepancies, and supporting overall data integrity. • Track and account for fixed assets, including additions, depreciation, and related record maintenance. • Partner with cross-functional colleagues to gather financial information, answer accounting questions, and improve workflow efficiency. • Contribute to process improvements and support accounting system-related tasks, including work involving accounting software when applicable.
2026-07-14T14:08:44Z

Customer Service Representative

Taylor, MI
onsite
Temporary / Contract
19.95 - 23.10 USD / Hourly
We are looking for a Customer Service Representative to support mobile fueling sales efforts in Taylor, Michigan. This Contract position will focus on building strong customer relationships, encouraging adoption of service offerings, and helping expand business within the Southeast Michigan market. The ideal candidate brings a customer-first mindset, strong communication skills, and the ability to handle sales support and administrative tasks in a fast-paced team environment. Responsibilities: • Build and maintain positive relationships with current and prospective customers to support business growth in the Southeast Michigan market. • Promote mobile fueling services and related offerings by identifying customer needs and presenting appropriate solutions. • Respond to customer inquiries promptly and professionally while delivering a high level of service throughout the sales process. • Enter, update, and manage customer and sales information accurately within internal systems and records. • Collaborate with team members to support outreach efforts, follow up on opportunities, and strengthen customer engagement. • Assist with generating new business by contacting leads, nurturing prospects, and supporting product adoption initiatives. • Monitor account activity and provide updates that help the team improve service delivery and sales performance.
2026-07-22T18:58:40Z

Accounts Payable/Receptionist

Fremont, OH
onsite
Permanent / Full Time
41600.00 - 52000.00 USD / Yearly
We are looking for an organized and detail-oriented Accounts Payable/Receptionist to support daily accounting operations and front-office activities in Fremont, Ohio. This position combines invoice and payment processing with administrative coordination, helping maintain accurate financial records while ensuring smooth day-to-day office support. The ideal candidate communicates clearly, is comfortable handling multiple priorities, and is committed to accuracy, service, and continuous improvement. Responsibilities: • Manage incoming mail and route correspondence and documents to the appropriate departments in a timely manner. • Welcome callers and visitors while providing dependable front-desk and general administrative support. • Review packing documentation and align receiving records with supporting materials before invoice processing. • Enter supplier invoices, verify coding and backup documentation, and post accounts payable transactions accurately. • Maintain vendor master records, including updates to payment details and required tax documentation. • Prepare check runs, secure necessary approvals and signatures, and distribute payments according to schedule. • Reconcile general ledger accounts, assist with month-end journal entries, and compile routine financial reporting. • Process employee expense submissions and company card activity while researching and resolving discrepancies. • Support year-end and compliance activities by preparing 1099 information and calculating and remitting applicable use tax. • Contribute to quality and process improvement efforts, follow established procedures, and assist with additional accounting duties as assigned by management.
2026-07-23T19:48:42Z

Customer Service Representative

Ann Arbor, MI
onsite
Temporary / Contract
17.10 - 19.80 USD / Hourly
We are looking for a dependable and service-focused Customer Service Representative to support daily operations at a detail-oriented testing environment in Ann Arbor, Michigan. This Long-term Contract opportunity is ideal for someone who enjoys assisting people in person, stays organized in a structured office setting, and is comfortable balancing customer interaction with administrative tasks. The role requires strong attention to detail, confidence using computers, and flexibility to support a schedule that may include Saturdays. Responsibilities: • Welcome test takers, confirm their identity, and provide clear instructions to help them navigate the check-in process smoothly. • Manage candidate intake activities, including registration steps, documentation, and preparation of testing materials or score reports as required. • Observe the testing room throughout exam sessions to help maintain security, compliance, and a detail-oriented environment. • Address candidate concerns promptly and escalate unusual situations to the appropriate leadership team when needed. • Protect the confidentiality and security of testing systems, equipment, and exam-related software at all times. • Perform basic technical support tasks such as restarting workstations or servers and assisting with password resets to keep operations running efficiently. • Capture and maintain digital identification records, including fingerprint scans, when required by testing protocols. • Complete routine walk-throughs and remain attentive during long periods of monitoring to support a secure exam setting. • Adjust availability based on testing volume and operational needs, including regular Saturday coverage. • Assist with additional site or administrative duties as assigned to support the overall success of the test center.
2026-07-24T15:58:42Z

Customer Service Representative

Canton, MI
onsite
Temporary / Contract
21.85 - 25.30 USD / Hourly
We are looking for a Customer Service Representative to support students and families with questions related to financial aid in Canton, Michigan. This Long-term Contract position is ideal for someone who enjoys delivering thoughtful service, explaining complex information clearly, and helping individuals move forward with confidence. The person in this role will work closely with students throughout their educational journey while partnering with internal teams to create a positive and supportive experience. Responsibilities: • Assist prospective and current students with financial aid inquiries by providing clear, accurate, and timely guidance. • Communicate available funding options, including federal assistance, scholarships, and other education-related resources, so students can make informed choices. • Review student situations to identify obstacles affecting enrollment or continuation and recommend practical solutions. • Handle inbound and outbound conversations professionally while maintaining a high standard of customer care. • Partner with admissions, student support, and related departments to resolve issues and improve the overall student experience. • Maintain organized records and complete follow-up activities to ensure cases are handled efficiently and thoroughly. • Explain required documentation, application steps, and deadlines so students understand what is needed to move forward.
2026-07-23T13:05:01Z