We are looking for a detail-oriented Accounting Specialist to join our team in Detroit, Michigan. This is a Contract-to-permanent position where you will play a key role in managing accounts payable and supporting various clerical accounting tasks. Ideal candidates will have a foundational understanding of accounting processes and a willingness to learn through provided training.<br><br>Responsibilities:<br>• Process accounts payable transactions accurately and in a timely manner.<br>• Assist with general accounting tasks to ensure financial records are up-to-date.<br>• Perform clerical duties including filing, data entry, and document organization.<br>• Collaborate with team members to address discrepancies and resolve issues.<br>• Maintain compliance with company policies and procedures during financial activities.<br>• Provide support for audits and other financial reporting requirements.<br>• Participate in training sessions to enhance accounting knowledge and skills.<br>• Ensure the confidentiality and security of financial data and records.
<p>We are looking for an experienced Payroll Specialist to join our team on a long-term contract basis. This position is fully remote and offers a flexible schedule of approximately 30-40 hours per week. The ideal candidate will excel in managing payroll processes, ensuring compliance, and maintaining accurate employee records.</p><p><br></p><p>Responsibilities:</p><p>• Process payroll accurately and on time using relevant payroll systems and tools.</p><p>• Ensure compliance with federal, state, and local payroll regulations.</p><p>• Manage 401(k) and other benefits administration, including contributions and reporting.</p><p>• Collaborate with HR and accounting teams to resolve payroll discrepancies and answer employee inquiries.</p><p>• Audit payroll data regularly to identify and correct errors.</p><p>• Utilize accounting software systems to support payroll functions and reporting.</p><p>• Maintain accurate and up-to-date employee payroll records.</p><p>• Assist with additional payroll-related tasks as needed to support the team.</p><p>• Provide expertise in using platforms such as ADP Workforce Now and Ceridian Dayforce for payroll processing.</p>
We are looking for a skilled Payroll Specialist to join our team on a contract basis in Detroit, Michigan. This role is ideal for a candidate with extensive experience in payroll operations, particularly in unionized environments, and a strong understanding of compliance and tax regulations. As part of our team, you will play a critical role in ensuring seamless payroll processing and supporting employees across various locations.<br><br>Responsibilities:<br>• Process full-cycle payroll for union and non-union employees, ensuring accuracy and compliance with wage laws and union agreements.<br>• Utilize Paycor software to manage payroll operations, including data entry, reporting, and audits.<br>• Conduct detailed payroll audits to identify discrepancies and resolve errors promptly.<br>• Collaborate with managers, employees, and union representatives to address payroll-related inquiries and concerns.<br>• Ensure compliance with federal, state, and local tax regulations, as well as union-specific labor agreements.<br>• Prepare customized reports and analyze payroll data using advanced Microsoft Excel functions.<br>• Assist in managing multi-state payroll operations, adhering to varying state-specific regulations.<br>• Implement and maintain accurate records for payroll deductions, including union dues and benefits.<br>• Support occasional in-office tasks and meetings to coordinate with other departments or union representatives.
We are in search of an Accounts Receivable Specialist to become part of our team. This role is based in our office in Detroit, Michigan and offers a contract to permanent employment opportunity. As an Accounts Receivable Specialist, you will play a key role in managing customer accounts, processing credit applications with accuracy, and handling customer inquiries with efficiency.<br><br>Responsibilities<br>• Manage and monitor customer accounts to ensure accuracy<br>• Handle customer inquiries and resolve issues in a timely manner<br>• Process customer credit applications with precision and efficiency<br>• Maintain detailed and accurate customer credit records<br>• Carry out billing functions as required<br>• Utilize Accounts Receivable (AR) skills to enhance financial operations
We are looking for a detail-oriented Accounts Payable Specialist to join our team in Ann Arbor, Michigan. In this long-term contract role, you will play a key part in ensuring the accurate and timely processing of accounts payable activities, including invoice verification and expense report reviews. This hybrid position offers a dynamic work environment with a mix of onsite and remote work.<br><br>Responsibilities:<br>• Verify and process invoices with accuracy while resolving any discrepancies or missing documentation.<br>• Ensure compliance with company policies by reviewing employee and contractor expense reports and addressing issues directly with stakeholders.<br>• Maintain up-to-date supplier information within the company system.<br>• Assist in the accrual process during month-end close procedures to ensure accurate financial reporting.<br>• Develop strong relationships with internal teams and external partners to streamline accounts payable operations.<br>• Respond promptly to accounts payable inquiries, providing clear and effective communication.<br>• Utilize Oracle Financials or similar systems to input and manage financial data.<br>• Support daily, weekly, and monthly objectives by managing multiple tasks effectively in a fast-paced environment.<br>• Ensure efficient handling of accrual accounting processes and maintain detailed records.<br>• Leverage Microsoft Excel to analyze and organize financial data.
We are looking for a skilled Accounts Receivable Specialist to join our team in Southfield, Michigan. This is a Contract to permanent position offering the opportunity to contribute to essential financial operations. The ideal candidate will have experience in collections, billing, and cash application processes, ensuring the accuracy and efficiency of receivables management.<br><br>Responsibilities:<br>• Manage the accounts receivable process, including invoicing, billing, and cash application functions.<br>• Oversee and execute commercial collections to ensure timely payments from clients.<br>• Reconcile cash activities and maintain accurate financial records.<br>• Communicate with customers to address payment discrepancies and resolve outstanding issues.<br>• Collaborate with internal teams to ensure accurate billing and reporting.<br>• Monitor customer accounts to identify overdue payments and implement follow-up actions.<br>• Prepare and analyze accounts receivable reports to track performance and trends.<br>• Ensure compliance with company policies and relevant regulations in all receivable activities.<br>• Identify opportunities for process improvements within the accounts receivable function.
We are looking for a meticulous and detail-oriented Accounts Payable Specialist to join our team in Dearborn, Michigan. This contract-to-permanent position offers an excellent opportunity for a candidate with diverse accounts payable experience to contribute to the smooth operation of our financial processes. The ideal candidate will possess strong problem-solving skills and a keen ability to oversee and ensure the accuracy of transactions entered by clerks.<br><br>Responsibilities:<br>• Manage the full accounts payable cycle, including invoice processing, payment approvals, and vendor account reconciliation.<br>• Verify the accuracy of entries completed by clerks to ensure compliance with company policies and financial standards.<br>• Identify and resolve discrepancies in invoices or payments through effective communication with vendors and internal teams.<br>• Collaborate with cross-functional departments to improve accounts payable processes and address any issues.<br>• Maintain organized records of transactions and ensure timely filing for audits and reporting purposes.<br>• Conduct regular reviews of accounts payable reports to identify trends and opportunities for process improvement.<br>• Assist with month-end closing activities related to accounts payable.<br>• Ensure adherence to all applicable regulations and company guidelines in accounts payable operations.<br>• Support the transition and integration of systems or processes as needed to maintain efficiency.<br>• Provide guidance and training to clerks or entry-level staff to enhance team performance.
We are looking for an experienced Accounts Payable Specialist to join our team in Detroit, Michigan. In this role, you will handle full-cycle accounts payable processes while ensuring accuracy and compliance with accounting standards. This is a Contract-to-Permanent position, offering a great opportunity to transition into a long-term role.<br><br>Responsibilities:<br>• Process and manage full-cycle accounts payable transactions, including invoice verification and payment processing.<br>• Prepare and post journal entries to ensure accurate financial records.<br>• Reconcile accounts, resolving discrepancies and maintaining detailed documentation.<br>• Collaborate with internal teams to ensure timely and accurate month-end close procedures.<br>• Maintain and update general ledger accounts, ensuring compliance with accounting standards.<br>• Conduct regular reviews of financial data to identify and address inconsistencies.<br>• Assist in preparing reports related to accounts payable and financial operations.<br>• Respond promptly to vendor inquiries and resolve payment-related issues.<br>• Support audits by providing necessary documentation and information related to accounts payable.<br>• Continuously improve processes to enhance efficiency and accuracy within the accounts payable function.
Seeking an experienced Sales Coordinator to support the Customer Service Team in Ann Arbor MI. This role is. The ideal candidate is team-oriented, detail-oriented, highly organized, and detail oriented, with strong administrative, customer service, and sales communication skills. The position requires comfort working in fast-paced environments and the ability to collaborate effectively within a small team structure. Pay up to $24/hr depending on experience. This role is HYBRID. <br><br>Key Responsibilities: <br>• Respond promptly to customer inquiries via phone and email <br>• Prepare and send warranty quotes and invoices following established procedures and pricing <br>• Process purchase orders, enter payments, and update account records <br>• Track customer correspondence and maintain accurate data in internal systems <br>• Support the creation and maintenance of process documents and customer communication materials <br>• Assist with preparing reports and status updates for management <br>• Coordinate with internal departments to address customer needs and resolve issues <br>• Perform other administrative duties as assigned and strong customer service<br>• Conduct proactive outreach to customers following system purchases <br>• Communicate warranty benefits and terms effectively to drive sales <br>• Follow up with customers as warranty expiration dates approach to facilitate renewals <br>• Track customer information and status in internal systems <br>• Recommend new opportunities and trends based on reports and customer feedback <br>Marketing Support <br>• Assist with marketing initiatives and campaign support as needed <br>• Contribute to customer communication materials and promotional content <br>Team Collaboration <br>• Work collaboratively within a two-person team environment, requiring excellent interpersonal skills <br>• Maintain constant communication with team members via Microsoft Teams throughout the workday <br>• Coordinate efforts to ensure seamless customer experience and operational efficiency <br>Compensation & Benefits <br>• Associate degree or equivalent experience <br>• Strong organizational skills with attention to detail <br>• Clear written and verbal communication abilities with sales acumen <br>• Proficiency in Microsoft Office (including Teams) and familiarity with CRM systems are preferred <br>• Ability to prioritize, multitask, and work both independently and collaboratively <br>• Experience in processing orders, invoices, or contracts is a plus <br>• Comfort with sales conversations and customer relationship building Minimum Requirements <br>• At least 2 years in an administrative, customer service, or sales support role <br>• Proficient in English communication with strong phone presentation skills <br>• Skilled in Microsoft Office applications and the Teams platform <br>• detail oriented attitude and excellent phone etiquette <br>• Ability to thrive in a collaborative team environment <br>• Willingness to engage in sales activities and light marketing support <br>Work Environment • Office environment <br>• Standard business hours, Monday through Friday <br>• Collaborative two-person team structure requiring constant communication and coordination <br>• Initial office-based work with potential remote opportunities
We are looking for an organized and detail-oriented Accounting Clerk to join our team in Detroit, Michigan. In this Contract-to-Permanent position, you will play a key role in managing financial records, processing invoices, and ensuring accuracy in data entry. This is an excellent opportunity for individuals with strong organizational skills and a passion for numbers.<br><br>Responsibilities:<br>• Accurately input financial data into accounting systems to maintain up-to-date records.<br>• Process invoices in a timely manner while ensuring compliance with company policies.<br>• Reconcile discrepancies in financial documents and resolve errors as needed.<br>• Assist in preparing reports related to accounts payable and receivable.<br>• Maintain organized and secure filing systems for financial documents.<br>• Communicate with vendors and team members to address invoice-related queries.<br>• Support the accounting team with administrative tasks as required.<br>• Follow established procedures to ensure accuracy and efficiency in all accounting processes.
We are offering a long term contract employment opportunity for an Accounts Receivable Specialist in the manufacturing industry, based in ANN ARBOR, Michigan. This is a hybrid role - 2 days ONSITE in Ann Arbor. Pay is up to $27 per hour. <br><br><br>Core Functions for the Accounts Receivable Clerk: <br>- NetSuite highly preferred<br>- Credit card processing<br>- Clearing invoices for payment<br>- Responsible for daily cash postings. Apply customer payments to outstanding invoices.<br>- Review payment discrepancies and address with the customer. - Maintain bank reconciliations and general ledger account reconciliations.<br>- Perform month end close duties, which may include sending out customer statements, reconciliation of A/R accounts, and performing customer aging analysis.<br>- Assist with providing account specific documentation to various internal and external customers. This may include invoices, Bill of - Landings, freight confirmations, statements, and audit related documents.<br>- Maintain accurate records for all AR accounts. Ensure cash and invoices are properly applied to customer accounts and are posted correctly.<br>- Other duties as assigned.<br><br>Accounts Receivable Clerk must meet the following criteria:<br>Minimum 2 year of Accounts Receivable experience is required. <br>Intermediate to high level data entry skills.<br>Skilled in Microsoft Office, including Excel, Word, PowerPoint, and Outlook.<br>Knowledge in ERP and internet software.<br>Ability to communicate verbally and in writing with internal and external customers, with a clear comprehension of accounting terminology.<br>Ability to compute basic math.
We are looking for a detail-oriented Accounting Clerk to join our team in Fremont, Ohio. In this role, you will play a key part in ensuring accurate financial operations by handling accounts payable, processing payroll, and supporting employee-related administrative tasks. This position requires strong organizational skills, confidentiality, and the ability to collaborate effectively with internal teams and external partners.<br><br>Responsibilities:<br>• Process and verify vendor invoices to ensure accuracy and compliance with company policies.<br>• Prepare and issue vendor payments through checks and other approved methods.<br>• Manage bi-weekly payroll processing, ensuring timely and precise calculations.<br>• Assist with customer transactions, including handling credit card payments and related inquiries.<br>• Support the Employee & Member Relations Manager with tasks such as open enrollment, onboarding, and updating employee records in payroll systems.<br>• Generate payroll reports and assist in managing employee balances.<br>• Collaborate with team members to optimize accounting workflows and improve operational efficiency.<br>• Provide administrative support to the accounting team and perform additional duties as needed.
We are looking for a detail-oriented Accounts Receivable Clerk to join our team in Detroit, Michigan. In this Contract-to-Permanent position, you will play a key role in managing customer invoicing, tracking financial reports, and ensuring accurate record-keeping. This opportunity is ideal for professionals with a strong background in QuickBooks, data entry, and Excel.<br><br>Responsibilities:<br>• Prepare and review customer invoices to ensure accuracy and timely processing.<br>• Maintain organized and up-to-date customer invoice files for easy retrieval and auditing.<br>• Track invoices and compile relevant data for year-end financial reporting.<br>• Generate quarterly financial reports to support operational and administrative needs.<br>• Update and maintain monthly accruals reports to monitor work orders and project progress.<br>• Utilize QuickBooks for efficient management of accounts receivable tasks.<br>• Perform data entry with a high level of accuracy to support financial operations.<br>• Collaborate with team members to ensure compliance with reporting deadlines and standards.<br>• Identify discrepancies in financial records and resolve them promptly.
<p>Our trusted client is looking for an experienced Grants Manager Consultant for a long-term project in Detroit, MI. During this engagement you will play a pivotal role managing funding opportunities that align with our mission and objectives. This hybrid role will report directly to the Controller. </p><p><br></p><p>The day-to-day responsibilities include:</p><p><br></p><p>• Research and identify grant opportunities from private foundations, governmental agencies, and corporations that align with organizational goals.</p><p>• Develop and maintain a comprehensive calendar of grant deadlines, including application and reporting schedules.</p><p>• Collaborate with program teams to gather data and craft compelling narratives that highlight organizational impact.</p><p>• Oversee the grant application process, ensuring all requirements and deadlines are met with precision.</p><p>• Maintain accurate records of grant budgets, deliverables, and reporting schedules.</p><p>• Monitor grant expenditures to ensure compliance with approved budgets and funding guidelines.</p><p>• Work closely with the finance team to prepare financial reports and updates for funders.</p><p>• Build and nurture relationships with current and potential funders to secure ongoing and future funding.</p><p>• Evaluate funded programs, tracking outcomes and preparing detailed reports to meet funder expectations.</p>
We are seeking a Director/Manager Financial Reporting in the insurance industry, located in Livonia, Michigan. This role is pivotal for managing both internal and external financial reporting, recordkeeping, tax reporting, and performance measure reporting. Furthermore, the role involves maintaining and developing all aspects of financial reporting.<br><br>Responsibilities:<br>• Handle the creation and analysis of internal financial reports and fiscal records.<br>• Manage the development, analysis, and interpretation of statistical and accounting data to evaluate profitability.<br>• Prepare financial reports and projections for the Operating Committee and the Board of Directors.<br>• Foster business relationships with internal business personnel, external auditors, insurance examiners, and other regulatory groups.<br>• Oversee the corporate ledger and serve as a technical resource for accounting processes.<br>• Manage chart of accounts and other hierarchies, write reports, and coordinate with technical resources to ensure automated feeds function properly.<br>• Collaborate with various business partners across the company to develop accounting infrastructure-related solutions.<br>• Determine overall work assignments and projects for the Financial Reporting team and ensure adequate resources and skills are available.<br>• Oversee talent acquisition, training and development, and coaching and counseling processes for the Financial Reporting team.<br>• Supervise the timely completion and submission of all statutory reporting requirements.<br>• Assist in the development and implementation of corporate policies, objectives, and standards.<br>• Research and implement new developments in GAAP and statutory accounting pronouncements.<br>• Work with the Actuarial Department to review financial results.<br>• Analyze Financial Statements and provide summarizations of significant items.<br>• Appraise the operating results of Financial Reporting and develop innovative approaches to improve accuracy and operating effectiveness.<br>• Maintain compliance with all laws and regulations that govern the business processes in the department.
We are looking for a detail-oriented Accounts Payable Clerk to join our team in Walbridge, Ohio. In this Contract-to-Permanent position, you'll play a key role in managing invoice processing, vendor communications, and reconciliation tasks within a fast-paced environment. This role is ideal for someone who thrives on staying busy and has experience in construction accounting or a similar field.<br><br>Responsibilities:<br>• Process high volumes of invoices accurately and efficiently, ensuring timely entry into the system.<br>• Perform credit card reconciliations and weekly check runs to maintain accurate financial records.<br>• Assist with purchase order (PO) entries and corrections, supporting project managers with data updates and vendor inquiries.<br>• Act as backup for equipment-related tasks and provide support to other team members as needed.<br>• Reach out to vendors to resolve questions, update certificates of insurance, and address monthly statement discrepancies.<br>• Maintain compliance with company policies while managing accounts payable workflows.<br>• Collaborate with team members to ensure smooth operations during peak workload periods.<br>• Support the department's efforts in clearing backlogs and maintaining timely invoice processing.<br>• Provide assistance in tracking and updating vendor information and documentation.<br>• Contribute to the overall efficiency and organization of the accounts payable team.
<p>Robert Half has partnered with a privately-owned manufacturing organization as they look to add an experienced accounting professional to their team. As the successful candidate, you will:</p><p><br></p><p>Responsibilities:</p><p>• Process and maintain accounts payable and accounts receivable records with accuracy and timeliness.</p><p>• Reconcile financial discrepancies by gathering and analyzing account information.</p><p>• Prepare and submit regular financial reports to assist in decision-making.</p><p>• Collaborate with the manufacturing team to ensure accurate cost accounting and financial tracking.</p><p>• Monitor and verify invoices, payments, and transactions for compliance with company policies.</p><p>• Assist with month-end and year-end closing procedures.</p><p>• Maintain organized and secure financial documentation for auditing purposes.</p><p>• Support the implementation of internal accounting systems or processes as needed.</p><p>• Communicate effectively with vendors, customers, and internal teams regarding financial matters.</p><p><br></p><p>Interested in this direct hire opportunity that offers strong benefits & exceptional growth potential? Apply now and let's chat! </p>
We are looking for a detail-oriented and highly organized Senior Receptionist to join our team in Perrysburg, Ohio. In this Contract-to-Permanent position, you will play a pivotal role in providing administrative support, managing schedules, and ensuring smooth day-to-day operations. This role is ideal for someone with strong proofreading skills and experience in administrative assistance.<br><br>Responsibilities:<br>• Greet visitors and handle incoming calls professionally, ensuring excellent customer service.<br>• Proofread documents and correspondence to maintain accuracy and consistency.<br>• Manage calendars, including scheduling meetings, appointments, and conference calls.<br>• Coordinate travel arrangements, including booking flights, accommodations, and transportation.<br>• Prepare and handle export and import documentation efficiently.<br>• Provide general administrative support, including filing, data entry, and maintaining records.<br>• Assist with organizing and facilitating conference calls and meetings.<br>• Serve as a central communication point for internal and external inquiries.<br>• Maintain the front desk area, ensuring it remains presentable and organized.<br>• Collaborate with team members to support ongoing projects and tasks.
We are looking for a dedicated Call Center Representative to join our team in Detroit, Michigan. In this long-term contract role, you will be responsible for delivering exceptional customer service while assisting callers with scheduling COVID-19 vaccine appointments and providing accurate information. This position requires strong communication skills, attention to detail, and a commitment to maintaining confidentiality.<br><br>Responsibilities:<br>• Assist callers in scheduling appointments for COVID-19 vaccinations, ensuring a smooth and efficient process.<br>• Provide accurate and timely information to customers regarding appointment availability and procedures.<br>• Uphold strict confidentiality standards when handling customer data and sensitive information.<br>• Offer constructive feedback to management regarding service issues or customer concerns.<br>• Conduct outbound follow-up calls with customers as assigned to ensure their needs are met.<br>• Maintain accurate records of interactions and appointments through precise data entry.
<p>We are seeking an experienced <strong>Accounts Receivable Lead</strong> to oversee billing, collections, and customer account management while partnering closely with internal teams and clients. In this role, you will manage invoicing, customer deposits, and financial recordkeeping to ensure accuracy, compliance, and timely cash flow. If you enjoy streamlining processes, solving complex challenges, and delivering exceptional service, this is an excellent opportunity to make an impact.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Generate, issue, and track invoices for a variety of products and services, including custom solutions and recurring agreements.</li><li>Oversee timely collection of payments and customer deposits to ensure consistent funding for active projects.</li><li>Manage financial operations for complex and specialized orders, ensuring compliance with customer requirements and internal controls.</li><li>Serve as a primary point of contact for global clients, addressing billing inquiries and maintaining strong customer relationships.</li><li>Maintain accurate AR records, including aging schedules, reconciliations, and supporting documentation for audits and leadership reporting.</li><li>Analyze workflows to identify process gaps and implement strategies to improve efficiency and accuracy.</li><li>Partner with cross-functional teams—including sales, operations, and finance—to integrate AR processes into broader business initiatives.</li><li>Leverage accounting systems and reporting tools to manage tasks effectively, optimize data accuracy, and support continuous improvement.</li></ul>
<p>We are looking for a highly organized and detail-oriented Client Service Associate with Financial Service experience to provide critical support to advisors while ensuring a seamless and exceptional client experience. This long-term contract position is based in Toledo, Ohio, and requires an individual with relevant experience who excels in prioritizing tasks and maintaining accuracy in a fast-paced environment. </p><p><br></p><p>Responsibilities:</p><p>• Prepare client meeting materials and complete follow-up documentation, ensuring all service requests are processed promptly and accurately.</p><p>• Manage investment and insurance applications with precision, adhering to deadlines and compliance standards.</p><p>• Track the insurance underwriting process and communicate updates to clients in a timely and organized manner.</p><p>• Coordinate investment account activities, including opening, funding, and trading operations.</p><p>• Maintain up-to-date and accurate client records using organizational systems and custodial platforms.</p><p>• Collaborate with custodians and vendors to address and resolve account-related concerns efficiently.</p><p>• Ensure adherence to confidentiality policies and regulatory guidelines while supporting compliance standards.</p><p>• Assist advisors in delivering a seamless and high-quality experience for clients.</p><p>• Handle general administrative tasks to optimize office operations and workflow.</p><p>• Utilize tools like Microsoft Office Suite and Wellscape to manage calendars and travel arrangements effectively.</p>
We are looking for a dedicated Call Center Representative to join our team in Detroit, Michigan. In this role, you will provide exceptional customer service by assisting callers with scheduling COVID-19 vaccine appointments and offering accurate information. This is a long-term contract position, ideal for someone who excels in communication and data entry.<br><br>Responsibilities:<br>• Assist callers with scheduling their COVID-19 vaccine appointments in a detail-oriented and efficient manner.<br>• Provide accurate and detailed information to customers regarding appointment procedures.<br>• Maintain confidentiality of all customer data and sensitive information.<br>• Offer timely feedback to management regarding any service issues or customer concerns.<br>• Conduct outbound follow-up calls to customers as assigned.<br>• Ensure all interactions are documented accurately for record-keeping purposes.<br>• Continuously strive to improve service quality and customer satisfaction.<br>• Collaborate with team members to address and resolve customer inquiries effectively.
We are looking for a Call Center Representative to join our team in Detroit, Michigan. In this role, you will assist customers with scheduling COVID-19 vaccine appointments and provide accurate information in a detail-oriented and courteous manner. This is a long-term contract position offering a chance to make a meaningful impact while supporting public health initiatives.<br><br>Responsibilities:<br>• Assist callers in scheduling appointments for COVID-19 vaccinations, ensuring a seamless and positive experience.<br>• Provide accurate and timely information to customers regarding appointment availability and procedures.<br>• Maintain confidentiality of customer data and sensitive information at all times.<br>• Communicate customer concerns or service issues to management promptly for resolution.<br>• Conduct outbound follow-up calls to customers as assigned, ensuring needs are met effectively.<br>• Accurately enter and update customer information within the system to maintain data integrity.<br>• Collaborate with team members to ensure consistent service delivery and adherence to protocols.
We are looking for a dedicated Call Center Representative to join our team in Detroit, Michigan. This role involves assisting customers with scheduling COVID-19 vaccine appointments and providing accurate information in a meticulous and empathetic manner. As a long-term contract position, it offers an opportunity to make a meaningful impact while honing your customer service skills.<br><br>Responsibilities:<br>• Assist callers in scheduling appointments for COVID-19 vaccinations, ensuring accuracy and efficiency.<br>• Provide clear and accurate information to customers regarding appointment processes and guidelines.<br>• Maintain strict confidentiality of customer data and sensitive information.<br>• Offer feedback to management regarding service challenges or customer concerns.<br>• Conduct outbound follow-up calls to customers as assigned to ensure satisfaction and resolution.<br>• Accurately input customer data and appointment details into the system.<br>• Stay updated on current policies and procedures to provide the most reliable assistance.<br>• Collaborate with team members to ensure seamless customer service delivery.
We are looking for a dedicated Call Center Representative to join our team in Detroit, Michigan. In this long-term contract role, you will play a vital part in assisting customers with scheduling appointments and providing accurate information. This position requires excellent communication skills, attention to detail, and a commitment to maintaining confidentiality.<br><br>Responsibilities:<br>• Assist callers in scheduling appointments for COVID-19 vaccines, ensuring a seamless process.<br>• Provide clear and accurate information to customers regarding appointment procedures.<br>• Maintain confidentiality of all customer data and information at all times.<br>• Deliver timely feedback to management regarding service issues or customer concerns.<br>• Conduct outbound follow-up calls to customers as assigned.<br>• Accurately input data into systems while ensuring all information is properly recorded.
