<p>The Sr. HR Operations Representative serves as a centralized resource for all employee inquiries and HR operational tasks. This role supports Tier 1 functions, responding to requests via phone, chat, and email, while processing HR transactions in the HCM and managing documentation. The representative also performs key compliance and administrative duties, including employment verifications, payroll exception review, and data reporting to internal stakeholders.</p><p> </p><p>Key Responsibilities</p><p><strong>Frontline Support & Intake</strong></p><p>• Respond to incoming HR questions via phone, email, chat, and ticketing systems (e.g., ServiceNow)</p><p>• Triage non-HR Operations requests to appropriate teams (HRBPs, Payroll, Benefits, Talent, LOA, Employee Relations, Compensation or Leave of Absence teams)</p><p>• Educate employees on HR processes, policy interpretations, and available resources</p><p>• Answer general questions about company policies, HR procedures, and compliance expectations</p><p>• Sort and distribute incoming HR mail to the appropriate functional areas</p><p>• Guide employees through self-service tools for time, benefits, payroll, and profile management</p><p>• Complete Password resets and phone transfers</p><p>Transactional Processing & Case Resolution</p><p>• Complete employment transactions (hires, promotions, transfers, terminations, manager changes, pay rate adjustments)</p><p>• Review and resolve payroll exceptions, coordinating with Payroll and HR business partners</p><p>• Respond to and fulfill employment verifications and support letter requests</p><p>• Process and mail medical support notices and ensure compliance with state requirements</p><p>• Resolve complex HR cases involving benefits, leave, job changes, or multi-team dependencies</p><p>• Maintain detailed documentation in the case management system and ensure timely case closure</p><p>• Complete I-9s for remote and office team members</p><p>• Maintain company compliance processes to include, but not be limited to, reviewing and completing I-9’s, MVRs, background checks, physicals, and drug tests</p><p> </p><p>Data Integrity, Reporting & Compliance</p><p>• Conduct audits and reconcile employee data across systems to ensure accuracy</p><p>• Maintain compliance dashboard, support audits, and track completion of required HR documentation</p><p>• Send out recurring dashboards and compliance-related reports to operations leaders, HRBPs, and other business units</p><p>• Support ad-hoc data requests for HR compliance, regulatory filings, or internal tracking</p><p>• Assist in updating SOPs, process guides, and the HR knowledge base</p><p> </p><p>Cross-Functional HR Support</p><p>• Serve as the central intake and coordination point for HR inquiries across all departments</p><p>• Escalate high-risk or sensitive issues appropriately while owning Tier 1 resolution paths</p><p>• Participate in open enrollment, year-end processing, and HR systems enhancements</p><p>• Support internal HR projects related to process improvement, automation, and employee experience</p>
Seeking an experienced PART TIME HR Manager/Business Partner in Ann Arbor. Candidate will support HR administration, labor relations, administration of health and welfare benefit programs, and risk management specific to Human Resource programs. This role is part time with possible full time. Must be able to work 20-24/hrs week onsite. Union experience highly preferred. Pay up to $36/hr. Experience with non-profit!!<br> <br>Essential Functions<br>Work closely with management, union, and employees to improve work relationships, build morale, increase productivity and retention.<br>Partner with the leadership team to understand and execute the organization’s human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.<br>Analyze trends in compensation and benefits; research and propose competitive base and incentive pay programs to ensure the organization attracts and retains top talent.<br>Oversee, develop and administer the recruitment and selection procedures and HR policies.<br>Assure the successful onboarding of employees is facilitated in a timely and complete manner to foster positive attitude toward the organization’s goals. <br>Monitors career pathing and exit interview programs.<br>Maintain compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.<br>Support the development of in-service education and training programs to upgrade managerial, technical, and support-level skills and productivity. <br>Train and advise management and staff on Human Resources issues and practices.<br>Partner with management and the union representatives to advise on human resources and employee relations issues throughout the organization.<br>Investigate problems, such as working conditions, corrective actions, and employee concerns in accordance with established policies and the collective bargaining agreement. According to circumstances, provide guidance and recommendations for problem resolution to department heads and employees.<br>Administer performance review program to ensure effectiveness, compliance, and equity within the organization.<br>Lead the review and maintenance of the employee handbook on policies and procedures; respond to inquiries regarding policies, procedures, and programs.<br>In partnership with the third-party administrator, conduct benefits administration to include claims resolution, change reporting, approving invoices for payment, and annual re-evaluation of policies for cost-effectiveness.<br>Ensure all federally mandated disability programs (FMLA, ADA, WC) and leave programs offered by the organization are managed efficiently and in accordance with established laws, guidelines, and procedures.<br>Ensure department records (including HRIS) and reports are maintained accurately; maintain organizational charts for all business units.<br>Prepare and present required and special reports related to employee and labor relations.<br>Participate in and/or lead various ad-hoc/standing meetings with (e.g., Union, HR Committee of the Board of Directors, etc.).<br>Perform other incidental and related duties as required and assigned.<br><br>Responsibilities<br> <br>Interviewing, hiring, and training employees; planning, assigning, and<br> <br>Directing work; coaching for improved performance, evaluating work.<br> <br>Disciplining employees; addressing complaints and resolving problems.
We are looking for a Payroll Specialist to support a growing workload through a Long-term Contract opportunity based in Ohio. This role is ideal for a payroll specialist who can manage payroll activities with accuracy, adapt to shifting priorities, and contribute effectively in a flexible remote environment. The position offers approximately 30 hours per week and will play an important part in maintaining timely payroll operations while assisting with related administrative needs.<br><br>Responsibilities:<br>• Process payroll activities accurately and on schedule, ensuring employee pay, deductions, and related records are handled with precision.<br>• Review payroll data for completeness and resolve discrepancies by coordinating with internal stakeholders as needed.<br>• Maintain and update payroll information within payroll and accounting systems to support reliable recordkeeping.<br>• Assist with benefit and retirement-related payroll items, including applicable deductions and contributions.<br>• Prepare payroll-related reports, audits, and reconciliations to help ensure compliance and data integrity.<br>• Support workflow demands created by increased business volume and provide dependable assistance across payroll operations.<br>• Use spreadsheet tools and payroll platforms to organize, analyze, and validate compensation data efficiently.<br>• Contribute to additional payroll or administrative tasks as priorities shift and business needs evolve.
Location: Metro Detroit / Ann Arbor, MI<br>Compensation: Up to $35/hour (based on experience)<br><br>Ready for Your Next Career Challenge?<br><br>If you're looking for a permanent role that offers stability, variety, and the chance to work on exciting projects, this is your opportunity to thrive! Join Robert Half as a Payroll Specialist in our permanent Engagement detail oriented or Loan Staff program and take your career to new heights.<br><br>As a Loan Staff employee, you’ll work with top-tier clients across industries while enjoying the benefits of permanent employment, competitive pay, and unmatched detail oriented development. Every engagement is a chance to grow, learn, and make a real impact.<br><br>Note: Candidates must be commutable to the Metro Detroit / Ann Arbor territory.<br><br>Why You’ll Love This Role<br><br>• Diverse Projects: Work with a variety of organizations—from startups to global enterprises—on meaningful payroll assignments.<br>• Guaranteed Pay: You’re paid for a minimum of 37.5 hours/week, even between engagements.<br>• Career Growth: Build your resume fast, master new systems, and expand your expertise across industries.<br>• detail oriented Development: Take advantage of education reimbursement, training programs, and mentorship.<br>• Premium Benefits: Enjoy comprehensive health coverage, paid time off, and bonus opportunities.<br>What You’ll Do<br>As a Payroll Specialist, you’ll be a key player in ensuring accurate and compliant payroll operations for our clients. Your responsibilities include:<br>• Processing payroll accurately and on time, including wages, overtime, deductions, and reimbursements<br>• Ensuring compliance with federal, state, and local payroll regulations<br>• Preparing and filing payroll tax documents (W-2s, 1099s) and reporting to government agencies<br>• Maintaining up-to-date employee records, including tax forms, benefits, and direct deposit info<br>• Resolving payroll discrepancies and employee concerns with professionalism<br>• Generating payroll reports for audits, planning, and internal use<br>• Managing timekeeping systems and ensuring accurate compensation<br>• Collaborating with HR and accounting teams to integrate payroll with benefits and general ledger systems<br><br>We’re seeking detail-oriented, adaptable professionals who thrive in fast-paced environments. Ideal candidates will have:<br><br>• A degree in Accounting or a related field (or equivalent experience)<br>• At least 1 year of payroll or transactional accounting experience<br>• Proficiency in Microsoft Excel (Pivot Tables, VLOOKUPs a plus)<br>• Familiarity with payroll systems and accounting software<br>• Strong communication skills and a service-oriented mindset<br>• Dependability, flexibility, and the ability to work independently<br><br>Perks & Benefits<br><br>• Competitive salary<br>• 2.5 weeks of paid time off + 11 paid holidays annually<br>• Medical, dental, and vision insurance<br>• 401(k) retirement plan<br>• Paid certifications and training<br>• Referral and bonus programs<br>• Work-life balance support
<p><strong>HR Generalist</strong></p><p>Robert Half has partnered with a growing manufacturing organization as they look for an experienced <strong>HR Generalist</strong> to support day-to-day human resources operations and employee lifecycle activities in a fast-paced environment. Reporting to the HR Manager, this role will provide HR support across recruiting, onboarding, employee relations, payroll, compliance, records management, and employee engagement while maintaining a high level of confidentiality and professionalism.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage full-cycle recruiting for hourly and select salaried positions, including job postings, screening, interviewing, background checks, and offer preparation</li><li>Coordinate onboarding and new hire paperwork, including I-9s, tax forms, and direct deposit setup</li><li>Support employee relations, performance reviews, corrective actions, investigations, and offboarding processes</li><li>Process bi-weekly payroll accurately in ADP, including attendance, pay adjustments, and payroll record updates</li><li>Maintain employee files, HR records, training documentation, and system updates in ADP and shared drives</li><li>Assist employees with HR-related questions, benefits information, leave administration, workers’ compensation, and policy interpretation</li><li>Support employee engagement initiatives such as events, recognition programs, newsletters, and bonus administration</li><li>Help ensure compliance with company policies and federal, state, and local employment regulations</li></ul><p>Interested in this direct hire opportunity? Apply now and let's chat! </p><p><br></p>