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43 results for Customer Service in Toledo, OH

Controller
  • Archbold, OH
  • onsite
  • Permanent
  • 140000.00 - 160000.00 USD / Yearly
  • We are looking for an experienced Controller to join our team in Archbold, Ohio. This leadership role involves overseeing the company's financial operations, ensuring accurate reporting, and maintaining robust internal controls. The ideal candidate will bring strong analytical skills and strategic insight to support decision-making and drive organizational success.<br><br>Responsibilities:<br>• Prepare and oversee the timely creation of accurate monthly, quarterly, and annual financial statements.<br>• Develop and enforce compliance with company policies and applicable regulatory requirements.<br>• Lead the annual budgeting process and manage quarterly financial forecasts.<br>• Supervise accounting operations, including accounts payable, accounts receivable, payroll, and inventory management.<br>• Implement and maintain effective internal controls to safeguard company assets and ensure financial integrity.<br>• Manage tax compliance processes, including timely filing of corporate tax returns.<br>• Coordinate external audits and maintain productive relationships with auditors.<br>• Partner with cross-functional teams to provide cost accounting insights and profitability analysis.<br>• Monitor customer pricing adjustments and margin reporting to optimize financial performance.<br>• Support strategic initiatives such as mergers and acquisitions, process improvements, and system implementations.
  • 2025-08-06T13:48:45Z
GA4 Expert
  • Detroit, MI
  • remote
  • Temporary
  • - USD / Hourly
  • <p>Are you a GA4 expert with agency experience, passionate about driving insights and optimizing digital marketing campaigns? Robert Half is seeking GA4 professionals with an agency background for exciting contract and permanent opportunities. If you have experience implementing and analyzing GA4 setups for clients, we’d love to connect! </p><p><br></p><p>What You’ll Be Doing: </p><ul><li>Implementing and configuring GA4 for client websites and mobile apps, ensuring precise tracking of user behavior, events, and conversions. </li><li>Setting up UTM parameters and custom event tracking to measure the effectiveness of client campaigns across multiple channels. </li><li>Analyzing GA4 data to provide actionable insights that support client marketing strategies and performance optimization. </li><li>Creating and customizing dashboards and reports in GA4 to track key performance metrics, including user engagement, traffic sources, and ecommerce performance. </li><li>Collaborating with internal teams (marketing, creative, development) and clients to ensure data accuracy and alignment with business objectives. </li><li>Troubleshooting and optimizing GA4 setup to ensure accurate reporting and seamless integration with other marketing technologies. </li><li>Providing insights and recommendations to clients on how to improve campaign performance based on GA4 data.</li></ul>
  • 2025-08-21T18:38:48Z
Graphic Designer
  • Ann Arbor, MI
  • remote
  • Temporary
  • - USD / Hourly
  • <p>Robert Half is seeking a talented and creative Contract Graphic Designer to work with our client in Ann Arbor, Michigan. As a Graphic Designer, you will play a key role in creating visually compelling and effective design assets to support our client's marketing and branding initiatives.</p><p> </p><p>Responsibilities: </p><ul><li>Collaborate with the marketing team to understand project objectives and design requirements.</li><li>Create eye-catching and on-brand visual materials, including print and digital assets such as brochures, flyers, banners, social media graphics, and more.</li><li>Use design software, such as Adobe Creative Suite (Photoshop, Illustrator, InDesign), to develop high-quality designs.</li><li>Ensure that all design work adheres to brand guidelines and maintains a consistent visual identity.</li><li>Handle multiple design projects simultaneously and meet project deadlines.</li><li>Collaborate with cross-functional teams and stakeholders to gather feedback and make design revisions as needed.</li><li>Stay current with design trends and emerging technologies to bring fresh and innovative ideas to the table.</li></ul><p><br></p>
  • 2025-08-21T18:24:09Z
Marketing Manager
  • Detroit, MI
  • remote
  • Temporary
  • - USD / Hourly
  • <p>Robert Half is seeking a talented and experienced Marketing Manager for our client in Detroit. As a Marketing Manager, you will be responsible for leading and implementing strategic marketing initiatives to promote the company's products and services.</p><p> </p><p>Responsibilities: </p><ul><li>Develop and execute comprehensive marketing plans aligned with the company's objectives and target audience.</li><li>Oversee the creation of engaging marketing campaigns across various channels, including digital, print, and social media.</li><li>Conduct market research to identify customer needs, trends, and competitors' activities.</li><li>Collaborate with cross-functional teams to ensure consistent brand messaging and cohesive marketing efforts.</li><li>Manage the marketing budget and allocate resources effectively to achieve marketing goals.</li><li>Analyze marketing campaign performance using metrics and KPIs to measure effectiveness.</li><li>Provide leadership and guidance to the marketing team, fostering a collaborative and innovative environment.</li><li>Stay up to date with industry trends and best practices to drive continuous improvement in marketing strategies.</li><li>Present marketing strategies and campaign results to stakeholders and management.</li></ul><p><br></p>
  • 2025-08-21T18:09:17Z
Attorney/Lawyer
  • Southfield, MI
  • onsite
  • Permanent
  • - USD / Yearly
  • <p>Our client is a prominent law firm seeking an experienced litigation associate to join the firm's dynamic team in Michigan. This role is ideal for a detail-oriented individual with a strong background in complex commercial litigation who is eager to contribute to high-stakes legal matters and collaborate on innovative case strategies. The position offers significant opportunities for career growth and mentorship from experienced attorneys.</p><p><br></p><p>Responsibilities:</p><p>• Develop and execute litigation strategies to effectively manage complex commercial cases.</p><p>• Draft clear and persuasive pleadings, motions, and briefs to support clients' legal objectives.</p><p>• Conduct depositions and manage discovery processes to gather and analyze critical case evidence.</p><p>• Represent clients in courtroom proceedings, ensuring their interests are well-protected.</p><p>• Collaborate with senior attorneys to refine case strategies and provide expert legal counsel.</p><p>• Maintain strong communication with clients to address their needs and provide updates on case progress.</p><p>• Perform thorough legal research to support case preparation and strategy.</p><p>• Adhere to deadlines and manage multiple cases simultaneously in a fast-paced environment.</p><p>• Mentor entry-level attorneys and contribute to their development.</p><p>• Stay updated on relevant laws and regulations to ensure compliance and inform case strategies.</p>
  • 2025-08-20T18:24:23Z
Tax Supervisor
  • Ann Arbor, MI
  • onsite
  • Permanent
  • 100000.00 - 125000.00 USD / Yearly
  • <p><strong>Tax Supervisor</strong></p><p> <strong>About the Company</strong></p><p> Our client is a global, profitable international manufacturing firm with over $1 billion in annual sales. Known for innovation, operational excellence, and a strong commitment to compliance, our client offers a collaborative environment where talented professionals thrive.</p><p><strong>Position Overview</strong></p><p> The Tax Supervisor will play a critical role in the company’s tax operations, reporting directly to the Head of Tax. This hybrid position offers a dynamic opportunity to lead key areas of tax compliance and provision while driving process improvements and supporting strategic tax planning initiatives. You’ll work closely with cross-functional teams, mentor junior staff, and contribute to the company's success through high-impact tax leadership.</p><p><strong>Key Responsibilities</strong></p><ul><li>Lead the preparation and review of U.S. federal, state, local, and international tax filings, including income, sales/use, and property taxes.</li><li>Manage the quarterly and annual tax provision process, preparing and consolidating schedules that ensure accurate reporting under ASC 740.</li><li>Partner with internal teams to identify and implement tax-saving strategies that align with the company’s growth goals.</li><li>Stay ahead of tax law changes and lead the implementation of regulatory updates with practical, value-driven solutions.</li><li>Own relationships with tax authorities—responding to notices, resolving issues, and coordinating audit responses with confidence and clarity.</li><li>Ensure the integrity of tax-related general ledger accounts and support monthly and year-end close processes.</li><li>Leverage technology to streamline workflows and enhance data accuracy and efficiency in tax processes.</li><li>Support global and domestic M& A activities with due diligence and tax modeling as needed.</li><li>Provide mentorship and day-to-day oversight of junior staff; foster professional development and knowledge-sharing across the team.</li></ul><p>For immediate and confidential consideration please apply today. If you have questions, or if you would like more information, please call Jeff Sokolowski directly at (248)365-6131</p>
  • 2025-08-08T20:44:16Z
Administrative Maintenance Coordinator
  • Toledo, OH
  • onsite
  • Temporary
  • - USD / Hourly
  • <p>We are looking for a detail-oriented Administrative Maintenance Coordinator to join our client's team in Toledo, Ohio. In this role, you will play a vital part in ensuring smooth administrative operations within the real estate and facilities management industry. The <strong>Administrative Maintenance Coordinator</strong> is responsible for overseeing maintenance projects and administrative tasks across a designated portfolio of properties. Key duties include serving as the main contact for property-related issues, managing and tracking work orders, scheduling and coordinating vendor services, and conducting inspections. Additionally, the role involves handling tenant communications, utility tracking and invoicing, organizing spreadsheets, managing vendor contracts, coordinating tenant walk-out appointments, and preparing documents and correspondence. This position requires strong organizational, multitasking, and problem-solving skills to ensure tasks are completed efficiently and effectively.</p>
  • 2025-08-20T14:28:47Z
Financial Systems - OneStream Administrator
  • Novi, MI
  • onsite
  • Permanent
  • 125999.00 - 155000.00 USD / Yearly
  • <p><strong>About the Company</strong></p><p> Our client is a global, non-automotive company with operations spanning over 100 manufacturing and distribution sites across North America, Europe, and Australia. Headquartered in the Midwest U.S., the organization supports a dynamic and international finance operation within a complex business environment.</p><p><strong>The Opportunity</strong></p><p> We are seeking a <strong>OneStream Senior Financial Systems Analyst</strong> to join a global finance team and help support and optimize their Corporate Performance Management (CPM) platform. This role plays a key part in financial consolidation, planning, and reporting. You'll help shape the long-term CPM strategy, streamline workflows, and support global system administration and reporting through OneStream. This position reports to the Senior Manager of Financial Systems.</p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the system administrator for the OneStream CPM solution, managing configurations, user access, and overall maintenance.</li><li>Support cross-functional global finance initiatives, including technology upgrades and process improvements.</li><li>Provide timely and accurate financial data for analysis, ad hoc reporting, and strategic planning.</li><li>Act as a liaison between finance stakeholders and system capabilities, recommending and implementing improvements.</li><li>Investigate and resolve system errors or discrepancies while ensuring data integrity across platforms.</li><li>Build, update, and maintain reports using OneStream reporting tools.</li><li>Lead OneStream training sessions for new users and advanced learners across the organization.</li><li>Develop and maintain strong working relationships with internal finance teams and partners.</li></ul><p>If you have questions or would like more information, please call Jeff Sokolowski directly at (248)365-6131 or apply directly today.</p>
  • 2025-08-29T14:44:28Z
SEC &Technical Accounting Supervisor
  • Detroit, MI
  • onsite
  • Permanent
  • 100000.00 - 140000.00 USD / Yearly
  • <p><strong>Supervisor – External Reporting | Hybrid | Detroit, MI</strong></p><p>Our client, a Fortune 300 process manufacturer with a national presence, is seeking a <strong>Supervisor – External Reporting</strong> to join their dynamic finance organization. With a commitment to innovation, employee development, and operational excellence, this organization is investing in its next generation of leaders. As part of a robust <strong>career rotational program</strong>, employees gain cross-functional exposure and long-term advancement opportunities. The company also offers an <strong>onsite fitness facility, top-tier benefits</strong>, and a <strong>hybrid work environment</strong> designed to support work-life integration.</p><p><strong>About the Role</strong></p><p> Reporting to senior finance leadership, this position supervises a high-performing team responsible for external financial reporting and regulatory compliance. The team leads preparation and submission of critical filings, including annual and quarterly reports to U.S. regulatory agencies. The role is key in ensuring financial transparency, accuracy, and timely delivery of data that impacts both internal strategy and public stakeholders.</p><p><strong>Key Responsibilities</strong></p><ul><li>Lead the preparation of 10-K, 10-Q, and 11-K filings in accordance with SEC guidelines</li><li>Oversee reporting to federal and state regulatory bodies</li><li>Supervise and develop a team of accounting professionals</li><li>Drive monthly close activities, account reconciliations, and financial disclosures</li><li>Ensure compliance with GAAP and evolving reporting standards</li><li>Identify and implement process improvements using Lean methodologies</li><li>Collaborate with cross-functional leaders to meet corporate reporting objectives</li><li>Prepare performance metrics and lead benchmarking initiatives</li><li>Create a positive and inclusive work culture that supports continuous learning, diversity, and professional development</li><li>Participate in the organization’s emergency response structure, as needed</li></ul><p>For immediate and confidential consideration apply today or call Jeff Sokolowski at (248)368-6131.</p>
  • 2025-08-29T14:44:28Z
Principal Accountant
  • Detroit, MI
  • onsite
  • Permanent
  • 85000.00 - 100000.00 USD / Yearly
  • <p><strong>Senior SEC Reporting Analyst – Hybrid | Detroit, MI</strong></p><p> <strong>Presented by Robert Half – Join a company that champions growth, flexibility, and a strong team culture</strong></p><p>Our client, a respected leader in the energy sector, is seeking a <strong>Senior SEC Reporting Analyst</strong> to join their high-performing external reporting team. Known for their collaborative culture and internal career mobility, this organization offers a hybrid work environment and meaningful opportunities to rotate into technical accounting, FP& A, and other corporate finance functions.</p><p>Partnering with <strong>Robert Half</strong>, this is an exciting opportunity for an experienced accounting professional who enjoys the challenge of SEC reporting, thrives in a team setting, and wants to be part of a company that invests in its people.</p><p><strong>What You’ll Do:</strong></p><ul><li>Prepare and review quarterly and annual SEC filings, including 10-Qs and 10-Ks, ensuring compliance with U.S. GAAP and SEC regulations</li><li>Collaborate across departments to gather, analyze, and validate data used in external reporting and investor materials</li><li>Support SOX compliance efforts and coordinate with internal and external auditors during review and audit cycles</li><li>Draft and maintain technical accounting documentation, including whitepapers, memos, and policy updates</li><li>Research and analyze complex accounting issues with guidance from management, offering recommendations on appropriate treatment</li><li>Help improve financial reporting processes through automation and enhanced controls</li></ul><p><strong>Why This Role?</strong></p><p> Through <strong>Robert Half</strong>, you’ll gain access to:</p><ul><li>A company with a strong reputation for employee retention and development</li><li>A hybrid schedule promoting flexibility and balance</li><li>A welcoming and inclusive culture with leadership committed to employee growth</li><li>Opportunities to rotate into other finance departments and expand your skillset</li><li>Direct exposure to executive leadership and impactful projects</li></ul><p>If you’re a motivated accounting professional seeking long-term career growth, apply today and discover how <strong>Robert Half</strong> and our client can help you take the next step. If you'd like more information, please call Jeff Sokolowski at (248)365-6131. For immediate and confidential consideration please apply today. </p>
  • 2025-08-07T22:04:35Z
Payroll Clerk
  • Livonia, MI
  • onsite
  • Permanent
  • 50000.00 - 55000.00 USD / Yearly
  • <p>Robert Half is partnering with a growing client in search of a Payroll Clerk to support a high-volume, fast-paced payroll operation. This is a fully onsite role, Monday through Friday, 8 AM to 5 PM.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Process payroll for 900 employees (salary, hourly, union, and non-union)</li><li>Handle weekly and bi-weekly pay cycles, garnishments, and multi-state payroll (a plus)</li><li>Use DM Payroll Solutions (transitioning to ADP on Jan 1) and Excel</li></ul><p><br></p>
  • 2025-08-29T13:08:42Z
Assistant Controller
  • Near Toledo, OH
  • onsite
  • Permanent
  • - USD / Yearly
  • <p><b>Assistant Controller opportunity with growth potential! </b></p><p>Are you a seasoned accounting professional with your CPA looking to take the next step in your career? We’re seeking an <strong>Assistant Controller</strong> for our client in the Toledo area that will play a key role in the overall success of the accounting & finance operations. What you get to do each day:</p><p><br></p><ul><li>Oversee daily accounting functions, including accounts payable, accounts receivable, payroll, and general ledger activities.</li><li>Support the preparation and analysis of financial statements and management reports.</li><li>Collaborate on budgeting, forecasting, and financial strategy initiatives.</li><li>Ensure compliance with laws, regulations, and accounting standards (GAAP/IFRS).</li><li>Assist with audits, tax filings, and process improvements.</li><li>Provide mentorship to accounting staff and act as a backup for the Controller.</li></ul><p>Interested in this direct hire opportunity? Apply now and let's chat! </p><p><br></p>
  • 2025-08-13T20:48:59Z
Corporate Tax Staff Accountant
  • Southfield, MI
  • onsite
  • Contract / Temporary to Hire
  • 38.00 - 44.00 USD / Hourly
  • We are looking for a dedicated Corporate Tax Staff Accountant to join our team in Southfield, Michigan. This Contract to permanent position offers the opportunity to work with a diverse client base, handling tax preparation, auditing, and financial consulting for small to mid-sized businesses and individuals. The ideal candidate is a self-motivated and detail-oriented individual with strong experience in public accounting and a proven ability to manage multiple priorities in a dynamic environment.<br><br>Responsibilities:<br>• Prepare and review individual, corporate, partnership, and trust tax returns with accuracy and attention to detail.<br>• Conduct audit and attestation engagements to ensure compliance with applicable standards.<br>• Perform financial statement preparation and compilation for clients.<br>• Engage in complex tax research and planning to provide strategic solutions.<br>• Collaborate with clients to understand their business needs and develop tailored financial strategies.<br>• Manage special projects related to taxation and accounting as assigned.<br>• Offer consulting services to clients, addressing their unique financial challenges.<br>• Assist in cultivating strong relationships with clients to build trust and ensure satisfaction.<br>• Stay updated on changes in tax laws and regulations to maintain compliance and advise clients effectively.<br>• Provide mentorship and technical guidance to entry-level team members to enhance their skills.
  • 2025-08-28T16:14:13Z
Social Media Coordinator
  • Ann Arbor, MI
  • onsite
  • Contract / Temporary to Hire
  • 27.71 - 32.09 USD / Hourly
  • <p>We are looking for an experienced Social Media Coordinator or Manager to join our client's fast-growing marketing team in Ann Arbor, Michigan. In this role, you will play a pivotal part in shaping the organization's social media presence, managing both organic and paid campaigns, and ensuring consistent, high-quality content across multiple social platforms. This position offers the opportunity to collaborate with external partners and the community, and requires flexibility to work outside standard hours to stay aligned with emerging trends. This is an exciting role for a social media coordinator looking to partner with big brands, well-established Detroit based organizations, and support social media growth for the organization. Apply today if you are driven and motivated by content creation to make an impact in the Ann Arbor community! </p><p><br></p><p>Responsibilities:</p><p>• Develop and execute comprehensive social media strategies that align with organizational goals.</p><p>• Manage and optimize content across platforms such as Meta, Instagram, LinkedIn, X (formerly Twitter), TikTok, Reddit, and YouTube.</p><p>• Create, curate, and schedule engaging content, including short-form videos, reels, copy, and hashtags, to enhance audience engagement.</p><p>• Oversee paid social media campaigns and monitor their performance to ensure maximum ROI.</p><p>• Collaborate with external partners, community leaders, and well-known brands in Michigan, to amplify the organization’s presence and engagement.</p><p>• Utilize digital asset management tools to organize and maintain media assets.</p><p>• Monitor social media trends and adjust strategies to capitalize on emerging opportunities.</p><p>• Maintain a content calendar to ensure consistent posting and strategic alignment.</p><p>• Provide after-hours availability for timely responses and trend-based content creation during evenings and weekends.</p><p>• Work with video and photo editing tools to produce high-quality multimedia content.</p>
  • 2025-08-25T13:59:08Z
Attorney/Lawyer
  • Farmington Hills, MI
  • onsite
  • Permanent
  • 80000.00 - 120000.00 USD / Yearly
  • We are looking for an experienced Attorney to join our legal team in Farmington Hills, Michigan. This role is ideal for a detail-oriented individual with a background in personal injury law and litigation, who is eager to make a meaningful impact by advocating for clients. The position offers a hybrid work environment and the opportunity to handle challenging cases.<br><br>Responsibilities:<br>• Represent clients in personal injury cases, ensuring their rights and interests are protected.<br>• Conduct thorough legal research to support case strategies and arguments.<br>• Draft and file motions, briefs, and other legal documents in a timely and accurate manner.<br>• Manage discovery processes, including collecting and analyzing evidence.<br>• Prepare for and participate in litigation proceedings, including trials and hearings.<br>• Collaborate with colleagues and external parties to develop effective case strategies.<br>• Provide legal advice and guidance to clients throughout the case lifecycle.<br>• Maintain compliance with all relevant laws and regulations in your practice.<br>• Stay current on legal trends and updates in personal injury and civil litigation.<br>• Work effectively in a hybrid environment, balancing in-office and remote tasks.
  • 2025-08-08T18:29:02Z
Sr Tax Analyst
  • Ann Arbor, MI
  • onsite
  • Permanent
  • 100000.00 - 115000.00 USD / Yearly
  • <p>Are you an experienced <strong>Sr. Tax Analyst</strong> looking to join a dynamic and growing organization? Our client is seeking a highly skilled <strong>Sr. Tax Analyst</strong> to lead and support key federal tax compliance and provision activities for a large, complex business structure. This is a high-visibility role with exposure to senior leadership and the opportunity to work on strategic tax initiatives in a collaborative environment.</p><p><br></p><p>Responsibilities</p><p><br></p><p>• Lead the preparation of federal income tax returns including preparation of tax adjustments and tax forms.</p><p>• Prepare the book consolidation, tax consolidation and e-file of federal return in OneSource.</p><p>• Ensure income tax compliance workpapers are audit-ready with sufficient documentation of tax laws & positions. </p><p>• Analyze and prepare fixed asset analysis for tax depreciation and gain/loss and update roll forwards.</p><p>• Facilitate research credit project with outside consultants and other credits as needed.</p><p>• Preparation of federal quarterly estimated payments and extensions.</p><p>• Prepare income tax provisions (year-end, quarterly and long-term forecasts) and 10Q & 10K schedules. </p><p>• Preparation of income tax account reconciliations, deferred validation and return to provision analysis.</p><p>• Research and update technical tax memo’s on the tax impact of business transactions.</p><p>• Adherence to the internal and external income tax compliance and federal calendar deadlines.</p><p>• Supporting in other tax functions such as Audits, Transfer pricing, State & International tax filings as required.</p><p>• Preparation of non-income tax filings such as 1042, FBAR, Federal fuel tax return and all other filings as needed.</p><p>Qualifications</p><p>• Bachelor’s Degree in Accounting or Finance, Master’s Degree strongly preferred</p><p>• 5+ years of experience in public accounting, or equivalent experience in corporate tax or law</p><p>• CPA preferred</p><p>• Experience with using OneSource Tax Return and Provision or other software is a must.</p><p>• Proficient in Excel and Microsoft Word</p><p>• Excellent organizational and communication skills</p><p>• Ability to work independently</p><p>• Experience with on-line tax research tools</p><p>• Knowledge of PeopleSoft and Hyperion helpful</p>
  • 2025-09-02T12:49:15Z
Systems Engineer
  • Livonia, MI
  • onsite
  • Contract / Temporary to Hire
  • 39.59 - 45.84 USD / Hourly
  • We are looking for a skilled Systems Engineer to join our team in Livonia, Michigan. This is an on-site, Contract-to-Permanent position that requires hands-on expertise in managing infrastructure, networking, and cloud-based systems. The ideal candidate will excel in troubleshooting complex issues and delivering high-quality technical solutions for both internal and external stakeholders.<br><br>Responsibilities:<br>• Lead and manage client projects from initial planning stages through implementation.<br>• Configure and maintain Windows Server environments, including hardware setup and optimization.<br>• Design and implement backup strategies to ensure system reliability and data protection.<br>• Manage Layer 3 switching tasks, including VLAN configurations, link aggregation, and routing protocols.<br>• Administer Microsoft 365 environments, including Exchange Online, Intune, and Azure AD, while ensuring proper licensing structures.<br>• Configure enterprise firewalls and manage VPN tunnels for secure communication.<br>• Utilize Entra ID (Azure AD) for hybrid identity and access management solutions.<br>• Develop and enforce Microsoft Intune policies for device management and security.<br>• Support Hybrid-Active Directory environments and manage Group Policy configurations.<br>• Provide technical support for applications running on Windows Server operating systems and participate in on-call rotations.
  • 2025-08-18T16:04:19Z
Senior Collections Representative
  • Northwood, OH
  • onsite
  • Contract / Temporary to Hire
  • 23.00 - 25.00 USD / Hourly
  • <p>We are looking for an experienced Senior Collections Representative to join our team in Northwood, Ohio. This position is a Contract to permanent role, offering the opportunity to demonstrate your expertise in handling high-volume collections while working closely with our Accounts Receivable team. The role will initially be onsite, with potential for remote in the future. </p><p><br></p><p><br></p><p>Responsibilities:</p><p>• Manage high-volume collections, focusing on commercial accounts, and ensure timely payments.</p><p>• Collaborate with the Accounts Receivable Manager and team to address outstanding balances and implement credit holds as necessary.</p><p>• Utilize Salesforce and laboratory systems to track and manage collections activities efficiently.</p><p>• Analyze credit data and approve credit terms based on established guidelines.</p><p>• Prepare detailed reports on collection activities and account statuses for review.</p><p>• Foster strong relationships with clients, ensuring open communication and resolution of payment issues.</p><p>• Contribute to team dynamics by encouraging collaboration and maintaining a friendly, detail-oriented environment.</p><p>• Assist in integrating new systems and processes to enhance collections operations.</p><p>• Ensure compliance with company policies and industry standards in all credit and collections activities.</p>
  • 2025-08-27T20:19:00Z
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