We are looking for a customer-focused individual to support daily operations at a busy testing center in Michigan. This Long-term Contract position is ideal for someone who enjoys working with the public, stays organized in a structured office environment, and can handle administrative tasks with accuracy and care. The role involves assisting test takers throughout the check-in and exam process while helping maintain a secure, orderly setting. Candidates should be comfortable with onsite work, flexible scheduling, and regular Saturday availability.<br><br>Responsibilities:<br>• Welcome visitors in a courteous manner, confirm their identification, and guide them through the check-in process.<br>• Complete candidate registration activities and prepare required testing documentation with a high level of accuracy.<br>• Capture and document fingerprint information when required by testing procedures.<br>• Observe examinees during testing sessions to help ensure compliance with site rules and security standards.<br>• Address candidate concerns promptly and escalate unusual situations to the appropriate leadership team when needed.<br>• Protect testing materials, systems, and software by following established security procedures at all times.<br>• Perform basic technical support tasks such as restarting equipment and assisting with password resets when necessary.<br>• Communicate any incidents or exceptions that fall outside standard policy to management in a timely manner.<br>• Support scheduling needs based on testing volume and assist with additional onsite duties as assigned.
<p>We are looking for a Customer Service Representative to support customers through responsive account assistance and accurate payment handling. This Long-term Contract position is ideal for someone who enjoys helping people, resolving billing-related concerns, and keeping detailed records in a fast-paced service environment. The person in this role will communicate clearly with customers, review account activity, and coordinate follow-up actions to ensure questions are addressed promptly.</p><p><br></p><p><br></p>
<p>We are seeking a friendly and dependable Customer Service Representative. This role is responsible for handling customer inquiries, resolving issues, and providing a positive experience through phone, email, and in-person communication. Ideal candidates have strong communication skills, attention to detail, and a passion for helping others</p>
<p><strong>Client Support Coordinator</strong></p><p>We are working with a growing client that is seeking a detail-oriented <strong>Client Support Coordinator</strong> to join their advisory team. This role is focused on delivering an exceptional client experience by supporting advisors throughout the client review process.</p><p>This role has the potential of being a hybrid work schedule.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare client review updates for advisors before meetings</li><li>Attend client review meetings and update electronic client files in real time</li><li>Coordinate follow-up service and support items after meetings</li><li>Work with internal compliance and broker-dealer partners to answer questions and resolve client inquiries</li></ul><p><br></p>