We are looking for a skilled Help Desk II specialist to join our team in Los Angeles, California. In this role, you will provide advanced technical support and ensure smooth operations across various systems and platforms. You will play a pivotal role in troubleshooting, device management, and creating IT documentation to enhance organizational efficiency.<br><br>Responsibilities:<br>• Diagnose and resolve complex technical issues related to macOS, Windows, Microsoft 365, Adobe Creative Cloud, and various hardware and software components.<br>• Manage employee onboarding and offboarding processes, including configuring devices, setting up accounts, and providing training on essential IT tools.<br>• Track and maintain accurate records of IT inventory, ensuring all equipment is properly configured, secured, and regularly updated.<br>• Develop and update IT documentation, including user guides, troubleshooting instructions, and procedural manuals.<br>• Provide support for network connectivity issues and ensure seamless communication across platforms.<br>• Respond to service desk tickets promptly, delivering effective solutions and maintaining user satisfaction.<br>• Collaborate with team members to implement best practices for IT operations and security.<br>• Assist with system upgrades and installations to meet organizational needs.<br>• Monitor system performance and proactively address potential issues to minimize disruptions.
<p>We are seeking a Service Desk Analyst to join our Full-Time Engagement Professional Division. This role is crucial in providing front-end user support, ensuring that all users, including C-Level Executives, receive excellent service and assistance with their technical needs.</p><p><br></p><p>As an employee of Robert Half, you can build a fulfilling career working on diverse and challenging engagements that leverage your current skills and experiences and help you develop new ones. You can also work with our global consulting firm and learn from industry subject matter experts developing innovative customer solutions.</p>
<p><b>Client is dedicated to empowering individuals with developmental disabilities through a client-centered, dignity-driven approach. We are seeking a bilingual (English/Spanish) Direct Support Professional (DSP) to provide compassionate, one-on-one support tailored to each client’s individual needs and goals.</b></p><p>The DSP assists clients in achieving objectives outlined in their Individual Program Plan (IPP) and Individualized Service Plan (ISP), supporting areas such as employment, independent living, parenting, and family services. This is a <strong>field-based role</strong> requiring the use of a personal vehicle, with mileage reimbursement provided.</p><p><br></p><p><br></p><p><strong>Essential Duties & Responsibilities</strong></p><ul><li>Provide individualized services aligned with each client’s IPP and ISP goals</li><li>Support development of life skills including employment readiness, independent living, financial literacy, and communication</li><li>Assist clients in maintaining routines that promote independence and stability</li><li>Safely transport clients to community locations using a personal vehicle</li><li>Advocate for client rights, safety, dignity, and well-being</li><li>Maintain accurate documentation of client progress and services provided</li><li>Complete all required regional center documentation within scheduled hours</li><li>Ensure compliance with agency, SCLARC, and DDS policies and procedures</li><li>Collaborate with families, employers, and interdisciplinary teams</li><li>Attend required meetings, trainings, and supervision sessions</li><li>Perform additional duties as assigned</li></ul><p> </p><p> </p><p><br></p><p><b> </b></p><p> </p><p><b> </b></p><p> </p>
