We are looking for an experienced Help Desk Analyst III to join our team in Los Angeles, California. In this role, you will provide comprehensive IT support to ensure seamless technology operations across the firm. Your expertise will contribute to maintaining high standards of service, troubleshooting technical issues, and optimizing system functionality.<br><br>Responsibilities:<br>• Prepare and deploy desktop and laptop systems, including imaging, configuration, testing, and quality assurance.<br>• Install, configure, and resolve issues related to hardware, software, operating systems, and networking components.<br>• Deliver effective troubleshooting for wireless and wired network systems, communication tools, and telecom devices.<br>• Collaborate with external vendors and service providers to address technical concerns, coordinate repairs, and request solutions.<br>• Participate in system rollouts and updates, offering input on the design, configuration, and deployment of operating systems, hardware, and applications.<br>• Maintain accurate records of equipment inventory, assignments, and retired devices.<br>• Develop and update user-friendly documentation to assist staff with resolving common IT issues.<br>• Provide after-hours and weekend support as part of a rotating on-call schedule.
<p>We’re looking for an adaptable and solutions-oriented <strong>Applications Support Specialist</strong> to join our client's IT team in Encino, CA. This role is ideal for a well-rounded IT professional who enjoys working across multiple systems and applications, and thrives in a fast-paced, ever-evolving environment. You’ll play a key part in supporting day-to-day application operations, optimizing business processes, and enabling internal users through tools like Power Platform and Jira.</p><p><br></p><p><br></p><p><br></p><p><strong><u>Key Responsibilities</u></strong></p><ul><li>Provide technical support for a range of business-critical applications, troubleshooting and resolving system issues in a timely manner.</li><li>Collaborate with business units to gather requirements and translate them into functional solutions within applications and tools.</li><li>Manage and optimize workflows and projects within Jira, including issue tracking, reporting, and automation.</li><li>Contribute to application lifecycle management: configuration, testing, implementation, and documentation.</li><li>Work with or learn tools in the Microsoft Power Platform ecosystem (Power Apps, Power Automate, etc.) to streamline internal processes.</li><li>Maintain clear and concise documentation for internal processes, configurations, and user support guides.</li><li>Partner with cross-functional teams (IT, Operations, Business Units) to identify and implement technology-driven solutions.</li></ul>
We are offering a long term contract employment opportunity for a PC Technician in the Information Technology industry, located in Beverly Hills, California. The individual will primarily be engaged in confirming end-points post network VLAN cutovers and auxiliary tasks during downtime.<br><br>Responsibilities:<br>• Confirm and validate end-points such as IP phones, computers, printers, Chromeboxes, etc. following network VLAN cutovers<br>• During periods of downtime, assist with tasks like equipment inventory and relocation<br>• Engage in the imaging process as required<br>• Display proficiency in using PC Hardware, PC Desktop - Workstation, PC Skills, Routers, Microsoft SharePoint Portal Server, and Data General<br>• Maintain an accurate inventory of equipment and ensure their effective utilization<br>• Provide assistance in maintaining and updating Macintosh systems as necessary<br>• Be involved in the management and resolution of issues related to Microsoft SharePoint Portal Server.
<p>We are seeking a <strong>Business Intelligence Analyst</strong> to join our client's growing technology team in <strong>Gardena, CA</strong>. This individual will play a key role in delivering insights and analytics across ERP, wholesale, retail, e-commerce, and fulfillment operations. This role works closely with cross-functional teams to create reports, dashboards, and analytics tools that enable data-driven decision-making.</p><p><br></p><p>This is a hybrid position, 3 days a week in the office. </p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><ul><li>Act as a subject matter expert on data and reporting tools, supporting the development and expansion of the organization’s BI and analytics capabilities.</li><li>Collaborate with stakeholders across business units and IT to understand reporting needs, define KPIs, and deliver intuitive dashboards and data solutions.</li><li>Analyze datasets from various business systems (ERP, Retail, E-comm, Fulfillment, etc.) to support operational and strategic decisions.</li><li>Perform ad hoc analyses to uncover business trends and answer key questions.</li><li>Write efficient SQL queries (primarily in Snowflake) for data extraction, analysis, and performance optimization.</li><li>Troubleshoot data quality issues and resolve inconsistencies in reporting outputs.</li><li>Design and manage scalable data models and datasets using Snowflake and business intelligence tools such as Looker.</li><li>Support BI enhancements by translating business needs into technical requirements, mock-ups, and solution documentation.</li><li>Develop and execute test plans to validate accuracy and functionality of BI deliverables.</li><li>Lead or assist in user acceptance testing (UAT) for analytics projects.</li><li>Provide training and support to end users leveraging self-service BI platforms.</li><li>Maintain comprehensive documentation for dashboards, KPIs, datasets, and report logic.</li><li>Continuously improve reporting processes and streamline access to business data.</li><li>Perform other tasks and responsibilities as required in support of the BI team and business initiatives.</li></ul><p><br></p>
<p><strong>Job Posting: Senior QA Analyst – Retail Industry</strong></p><p><strong>Salary Range:</strong> $100,000 - $120,000 annually</p><p><strong>Location:</strong> El Segundo, CA (Hybrid: 3 days in-office, 2 days remote)</p><p><br></p><p><strong>The Opportunity (Purpose):</strong></p><p>The Senior QA Analyst will play an integral role in overseeing quality assurance activities across digital and ecommerce solutions. This position involves collaborating on system improvements, troubleshooting technical issues, and spearheading testing cycles to drive successful enhancements and deployments.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the primary QA representative, leading efforts to test, validate, and support functionality of both mobile and web-based applications.</li><li>Gather and document technical requirements in partnership with cross-functional teams, ensuring test plans are aligned with business objectives.</li><li>Investigate and prioritize production issues, assess business impacts, and maintain frequent communication on resolution progress.</li><li>Develop and execute testing strategies and test cases, leveraging both manual techniques and automation tools to ensure robust software quality control.</li><li>Perform regression testing to verify the stability of existing features after updates or releases.</li><li>Identify, log, and report system defects efficiently while collaborating with developers and stakeholders to resolve them.</li><li>Coordinate and facilitate user acceptance testing (UAT) sessions with key business users for essential system deployments.</li><li>Track QA performance metrics like defect density and resolution times, suggesting improvements to testing processes when necessary.</li><li>Conduct exploratory data analyses and provide insights to stakeholders to solve critical business needs.</li><li>Document resolutions for recurring issues and maintain system-related knowledge bases.</li><li>Create user-friendly procedural documentation to assist employees and end-users.</li><li>Work on other related projects and duties as assigned.</li></ul><p><strong>You’ll Thrive Here If You:</strong></p><ul><li><strong>Enjoy Problem-Solving:</strong> You’re passionate about technology, adept at troubleshooting, and take satisfaction in resolving technical challenges.</li><li><strong>Focus on Quality:</strong> Your keen attention to detail ensures systems meet the highest standards before they go live.</li><li><strong>Communicate Effectively:</strong> You’re able to translate complex technical issues into straightforward language for stakeholders.</li><li><strong>Adapt Quickly:</strong> You excel in fast-paced environments, balancing competing priorities with calm and flexibility.</li><li><strong>Collaborate Well:</strong> You’re a team-oriented professional who excels at working with diverse stakeholders across departments.</li><li><strong>Stay Curious:</strong> Your hunger to learn means you’re always exploring new tools and methods, maximizing results for the team.</li></ul><p><br></p>
<p>One of our clients in the advanced manufacturing space is seeking a Senior Estimator – Strategic Pricing to support complex quoting and cost analysis efforts. This role is ideal for a highly analytical individual with a strong background in pricing strategy and estimating in a high-volume, engineered-to-order environment. The position plays a key role in developing competitive proposals, collaborating across departments, and driving data-informed pricing decisions.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the primary pricing resource to internal sales and commercial teams</li><li>Prepare detailed, strategic pricing for custom product proposals using internal cost inputs and market benchmarks</li><li>Evaluate customer requests and specifications to ensure technical alignment with product capabilities</li><li>Interpret engineering drawings, bills of material, and product specifications to determine accurate costing</li><li>Validate and refine cost assumptions with cross-functional input from engineering, supply chain, and operations</li><li>Ensure pricing aligns with target margins and market dynamics</li><li>Process and respond to incoming quote requests in a timely and accurate manner</li><li>Track key quoting metrics and contribute to reporting insights for leadership</li><li>Participate in continuous improvement efforts to refine pricing models and quoting workflows</li><li>Conduct peer reviews of pricing and documentation for quality and compliance</li><li>Maintain pricing documentation in accordance with internal controls and applicable quality standards (e.g. AS9100)</li><li>Collaborate with cross-functional teams to support quoting for both new and legacy products</li></ul><p><br></p><p><br></p>
<p>***For immediate consideration, please message Ali Ferber (Scott) your resume on LinkedIn*</p><p><br></p><p>Job Title: Business Intelligence Analyst – Retail</p><p>Location: Torrance, CA (Hybrid – 2–3 days onsite per week)</p><p>Salary: Competitive, commensurate with experience (targeting$120K - $130K)</p><p>Benefits: Medical, Dental, Vision, 401(k), PTO, discretionary bonus, employee discounts</p><p><br></p><p>We are looking for a highly motivated Business Intelligence Analyst to join our client's team. In this role, you will bridge the gap between business needs and technical solutions, ensuring seamless processes and effective system functionality. This position offers an exciting opportunity to work in a fast-paced environment, particularly within the retail and eCommerce sectors.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with stakeholders to gather and define business requirements, translating them into actionable technical solutions.</p><p>• Utilize Snowflake to perform advanced queries and support data-driven decision making.</p><p>• Analyze end-to-end business processes, ensuring system efficiency and alignment with organizational goals.</p><p>• Manage and refine workflows using Jira and other ticketing platforms to track and prioritize tasks effectively.</p><p>• Conduct gap analysis to identify areas for improvement and propose solutions.</p><p>• Develop detailed documentation, including Business Requirement Documents (BRDs), to support project objectives.</p><p>• Facilitate agile practices, such as backlog grooming and sprint planning, to enhance team productivity.</p><p>• Support CRM systems and ensure their alignment with business processes.</p><p>• Collaborate with cross-functional teams to ensure successful implementation and optimization of business systems.</p><p>• Monitor and test system functionality, conducting AB testing and validating ETL processes as needed.</p>
<p>Job Title: Senior Business Analyst – Salesforce Commerce Cloud</p><p>Location: Torrance, CA (Hybrid – 2–3 days onsite per week)</p><p>Salary: Competitive, commensurate with experience (targeting $120K - $130K)</p><p>Benefits: Medical, Dental, Vision, 401(k), PTO, discretionary bonus, employee discounts</p><p>About the Role:</p><p>We are seeking a highly skilled and self-driven Senior Business Analyst with a strong background in eCommerce and Salesforce Commerce Cloud. This is a high-impact role that will work closely with cross-functional teams to gather requirements, build user stories, and support the delivery of digital commerce initiatives.</p><p>This position is ideal for someone who thrives in a fast-paced, startup-like environment, values autonomy, and is passionate about delivering seamless digital experiences.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Collaborate with stakeholders to gather and document business and technical requirements</li><li>Translate requirements into user stories and manage them through Jira and Confluence</li><li>Partner with IT, product, and business teams to support the development and enhancement of Salesforce Commerce Cloud solutions</li><li>Facilitate meetings, workshops, and sprint planning sessions</li><li>Ensure alignment between business goals and technical solutions</li><li>Act as a liaison between technical teams and business users</li></ul><p> </p>
<p>Position Overview: We are seeking a highly skilled highly motivated team-oriented and customer-focused Senior Business Analyst to join our team for a large-scale enterprise-wide modernization project. The successful candidate will play a critical role in analyzing business processes identifying requirements and ensuring the successful integration of a new SaaS-based system with various other systems and applications. </p><p><br></p><p> Key Responsibilities: </p><p> - Collaborate with cross-functional teams and vendors to gather and document business requirements. </p><p> - Analyze and map current business processes and workflows. </p><p> - Develop detailed business and functional requirements documents. </p><p> - Facilitate workshops and meetings to elicit requirements and validate solutions. </p><p> - Work closely with all teams e.g. Business IT vendors infrastructure and reporting and analytics teams to ensure technical solutions align with business needs. </p><p> - Assist in the development of test plans and participate in testing activities. </p><p> - Provide ongoing support and training to business users. </p><p> - Ensure compliance with industry standards and best practices. </p><p> - Help with prioritizing requirements to determine the scope of the project. </p><p> - Help with refining and solidifying the business case. </p><p> - Help with assessing risks and solidifying business benefits. </p><p><br></p>
<p>We are looking for a skilled and motivated <strong>Data Engineer - RMS</strong> to join our client's Data Platforms & Solutions team, supporting their dynamic pricing initiatives. In this role, you will collaborate with data scientists, analysts, and developers to build and maintain scalable data pipelines and infrastructure that power machine learning models and drive pricing strategy across the business.</p><p><br></p><p>This is a hybrid position, 3 days a week in <strong>Woodland Hills, CA.</strong></p>
<p><strong>Chief Information Officer (CIO)</strong></p><p><strong>Location:</strong> Downtown Los Angeles, California</p><p><strong>Compensation:</strong> $250,000 – $400,000 + discretionary bonus</p><p><strong>Employment Type:</strong> Full-Time, Fully Onsite</p><p><strong>About the Role:</strong></p><p>We are seeking a highly skilled and tenured Chief Information Officer (CIO) to join our dynamic performance-based organization in Downtown Los Angeles. This high-visibility role will directly report to the company’s Owner/Operator and is critical to ensuring the company’s technology strategy aligns with its business goals. As a strategic leader with a hands-on attitude, you will lead a robust IT team while serving as a bridge between our fast-paced owner and the IT department.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Develop and execute the company’s IT strategy to support long-term business goals.</li><li>Manage and mentor a team of 10 IT professionals, fostering an environment of collaboration, innovation, and accountability.</li><li>Serve as a key advisor and buffer for the Owner/Operator on all technology-related matters.</li><li>Ensure the stability, security, and availability of all IT systems with minimal downtime.</li><li>Proactively address and resolve IT issues, sometimes rolling up your sleeves and digging into the details when necessary.</li><li>Maintain a 24/7 on-call availability for the Owner/Operator to ensure smooth technology operations.</li><li>Evaluate and implement technology solutions to improve efficiency and support business growth.</li></ul><p><br></p>
<p>*Email valerie.montoya@rht(.com) for consideration* </p><p><br></p><p>Robert Half is currently seeking a IT Manager for a client located in Los Angeles, CA. IT Manager will be responsible for overseeing and maintaining our IT systems and support platforms, including Google Suite, Slack, and other critical tools. This role is responsible for ensuring the efficiency, security, and cost-effectiveness of IT operations while supporting cross-functional teams with reliable technology services and solutions.</p><p><br></p><p><strong>Key Responsibilities: 100% onsite</strong></p><ul><li>Manage IT systems and digital workplace tools such as Google Suite, Slack, and other platforms used across the organization.</li><li>Plan, organize, and evaluate IT and data operations to ensure efficiency and alignment with organizational goals.</li><li>Develop, implement, and maintain IT systems, policies, and procedures that support operational excellence.</li><li>Ensure data integrity, network security, and reliable backup systems.</li><li>Act as a liaison between technical solutions and business needs, aligning IT systems with organizational objectives.</li><li>Identify IT issues, propose solutions, and implement improvements in a timely and strategic manner.</li><li>Regularly audit and assess systems for performance, security, and compliance.</li><li>Maintain IT assets and enforce information security best practices and control structures.</li><li>Ensure all technology-related expenditures are cost-effective and aligned with budget constraints.</li><li>Assist departments with the procurement and deployment of necessary IT equipment and tools.</li></ul><p><br></p>
<p>We are offering an excellent long-term opportunity for an AWS Data Engineer with one of our industry leading clients. This role allows for a hybrid work schedule. As an AWS Data Engineer, you will use your skills in data integration, processing, and optimization to support the organization's data-driven decision-making.</p><p><br></p><p>Responsibilities:</p><p>• Design and implement data integration workflows utilizing AWS tools, including Glue/EMR, Lambda, and Redshift</p><p>• Employ Python and PySpark for processing large datasets, ensuring efficiency and accuracy</p><p>• Validate and cleanse data as part of maintaining high data quality</p><p>• Implement monitoring, validation, and error handling mechanisms within data pipelines to ensure data integrity</p><p>• Enhance the performance optimization of data workflows, identifying and resolving performance bottlenecks</p><p>• Fine-tune queries and optimize data processing to enhance Redshift's performance</p><p>• Translate business requirements into technical specifications and coded data pipelines</p><p>• Collaborate with data analysts and business stakeholders to meet their data requirement needs</p><p>• Document all data integration processes, workflows, and technical system specifications</p><p>• Ensure compliance with data governance policies, industry standards, and regulatory requirements.</p>
<p><strong>****NOTE: THIS IS NOT A REMOTE POSITION, THIS IS ONSITE TO START*****</strong></p><p><br></p><p>*Email valerie.montoya@rht(.com) for consideration* </p><p><br></p><p>Robert Half is currently seeking an Infrastructure Manager to lead infrastructure engineering with a focus on leadership (80%) and minimal hands-on work (20%). This role oversees enterprise-level Microsoft infrastructure, ensuring uptime, compliance, and operational excellence across key systems.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead and mentor a senior team managing core IT infrastructure: Active Directory (on-prem & Azure), Office 365, Exchange, Citrix, and Quest tools.</li><li>Drive system uptime, monitoring, automation, patching, and disaster recovery.</li><li>Ensure compliance with regulatory standards (SOX, DFARS, ITAR, CMMC).</li><li>Partner with internal stakeholders to define and implement strategic IT initiatives.</li></ul><p>Environment: <strong>Active Directory, Office 365, Exchange, Citrix, and Purview, SailPoint, Active Roles, Privilege Access Management & Print Services. This position will support Windows operating systems, mobile devices, configuration standards, operating system patching, monitoring, alerting and automation.</strong></p>
