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5 results for Client Service Representative in Thousand Oaks, CA
- Glendale, CA
- onsite
- Temporary / Contract
- 20 - 22 USD / Hourly
- <p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!</p><p>· Assist customers in Spanish and English over the phone</p><p>· Receiving and placing customer service telephone calls</p><p>· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>· Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>· Data entry and research as required to troubleshoot customer problems</p><p><br></p>
- 2026-07-09T00:00:00Z
- Pico Rivera, CA
- onsite
- Temporary / Contract
- 19 - 20.5 USD / Hourly
- <p>We are looking for an organized and detail-oriented Customer Service Representative to join our team in Pico Rivera, California. This role involves providing exceptional customer service while managing order processing, data entry, and backend production tasks. As a Contract to permanent position, this opportunity offers the potential for long-term growth and stability within the organization.</p><p><br></p><p>Responsibilities:</p><p>• Welcome customers and visitors at the door and ensure their needs are promptly addressed.</p><p>• Maintain accurate records of incoming orders by logging them into a daily system and distributing job jackets to the appropriate team.</p><p>• Respond to customer inquiries about incoming orders within a minimum timeframe of 30 minutes.</p><p>• Organize and file job jackets systematically in the designated filing cabinets.</p><p>• Create production tickets, including box specifications, load tags, and additional copies required for production processes.</p><p>• Generate and manage sales orders, including adjusting or creating parts, entering sales information into the system, and printing delivery tickets.</p><p>• Track and log all completed backend tasks and sales orders to ensure proper documentation.</p><p>• Handle email correspondence, inbound and outbound calls, and scheduling appointments with customers.</p><p>• Utilize Microsoft Excel and Word for data entry and reporting purposes.</p>
- 2026-07-09T00:00:00Z
- Pasadena, CA
- onsite
- Temporary / Contract
- 20 - 22 USD / Hourly
- <p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Apply today for immediate consideration. </p><p>· Receiving and placing customer service telephone calls</p><p>· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>· Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>· Data entry and research as required to troubleshoot customer problems</p><p><br></p>
- 2026-07-09T00:00:00Z
- Los Angeles, CA
- onsite
- Temporary / Contract
- 35 - 38 USD / Hourly
- <p>Position Summary</p><p>The Provider Services Supervisor will oversee the daily operations of the Provider Services and Agreements Unit while providing leadership, coaching, and performance support to staff. This individual will collaborate with internal departments to improve quality, streamline processes, monitor compliance, coordinate training initiatives, and ensure operational efficiency. The ideal candidate is a strong people leader with experience managing teams in a fast-paced administrative or human services environment.</p><p>Essential Responsibilities</p><ul><li>Supervise the day-to-day operations of the Provider Services and Agreements Unit while supporting staff productivity and performance.</li><li>Partner with the Quality Assurance team to review audit findings, identify trends, and implement corrective actions to improve compliance with internal and external standards.</li><li>Develop and implement process improvements that increase operational efficiency and enhance service delivery.</li><li>Collect, analyze, and publish monthly quality assurance and performance metrics.</li><li>Coordinate and facilitate training programs for staff, providers, and families.</li><li>Monitor quality initiatives and recommend workflow improvements to support continuous process enhancement.</li><li>Collaborate with cross-functional departments to improve communication, operational procedures, and service delivery.</li><li>Maintain, update, and distribute program materials, policies, procedures, and communications for internal and external stakeholders.</li><li>Research, document, and respond to payment-related inquiries and findings resulting from monitoring reviews.</li><li>Support departmental goals by ensuring compliance with organizational policies and applicable program regulations.</li></ul><p><br></p><p><br></p>
- 2026-07-08T00:00:00Z
- Los Angeles, CA
- onsite
- Temporary / Contract
- 28.5 - 33 USD / Hourly
- <p><strong>Position Overview</strong></p><p>We are seeking a temporary <strong>Claims Supervisor</strong> to support daily operations within the Claims Unit during a leave of absence coverage. This role will oversee claims processing activities, supervise staff, and help ensure performance, productivity, and compliance standards are consistently met. The ideal candidate is a hands-on leader with strong claims, billing, and team management experience who can thrive in a fast-paced, deadline-driven environment.</p><p><strong>Key Responsibilities</strong></p><ul><li>Supervise the receipt, review, processing, calculation, payment, and reporting of monthly claims submitted by providers.</li><li>Ensure claims are processed accurately and in compliance with contractual requirements, regulations, and internal policies and procedures.</li><li>Lead and support Claims Unit staff by establishing priorities, monitoring workflows, and implementing best practices to improve efficiency and accuracy.</li><li>Develop action plans to meet monthly payment processing and export deadlines.</li><li>Monitor team productivity and performance metrics to ensure service standards are maintained.</li><li>Conduct regular Claims Unit meetings to communicate updates, priorities, and process improvements.</li><li>Identify training needs and coordinate staff development initiatives.</li><li>Assist with employee performance management, including annual performance evaluations and coaching.</li><li>Support and participate in provider workshops and training sessions as needed.</li><li>Collaborate with cross-functional teams to resolve escalated claims issues and improve processes.</li><li>Perform additional duties and special projects as assigned.</li></ul>
- 2026-07-08T00:00:00Z