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11 results for Client Service Representative in Thousand Oaks, CA

Customer Service Representative

Gardena, California
onsite
Temporary to Hire
19 - 21 USD / Hourly
We are looking for a Customer Service Representative to join a growing team in Gardena, California on a contract basis with the potential for a permanent role. This role supports both customer interactions and sales operations, combining responsive service, accurate record management, and day-to-day coordination for the outside sales team. The ideal candidate is organized, communicative, and comfortable balancing phone-based outreach, administrative tasks, and detailed data entry in a fast-paced environment. Responsibilities:• Deliver responsive support to customers while assisting the sales organization with daily operational needs.• Partner with outside sales representatives to coordinate follow-up activities, documentation, and routine administrative tasks.• Place outbound calls to prospective and existing customers to support lead development and ongoing communication.• Record customer details, sales activity, and order-related information with a high level of accuracy.• Maintain organized and current information within CRM platforms and internal tracking systems.• Update sales documents, reference materials, and shared files so teams have access to current information.• Monitor open leads and follow-up items to help ensure timely responses and consistent customer engagement.• Contribute to general office support and data entry tasks that keep customer and prospect records well organized.
2026-09-25T00:00:00Z

Customer Service Representative

Pasadena, California
onsite
Temporary / Contract
20 - 21 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume and call 626.463.2031 for immediate consideration. · Assist customers in Spanish and English over the phone · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-09-17T00:00:00Z

Customer Service Representative

Wilmington, California
onsite
Temporary / Contract
23 - 28 USD / Hourly
Professionally manage incoming customer requests, including receiving and processing Delivery Orders (DO) and On the Water (OTW) documentation via email.Monitor import container status and availability using port terminal and steamship line systems to coordinate and schedule appointments.Maintain accurate, real-time dispatch information and ensure orders are entered correctly into the Transportation Management System (TMS), including pickup and delivery locations and scheduled dates.Monitor empty container availability and coordinate timely returns to port terminals, verifying return requirements through terminal and steamship line systems.Provide customers and management with timely updates regarding daily progress, scheduling changes, terminal delays, equipment issues, and other operational challenges.Prepare and distribute daily recap reports to communicate shipment and operational status.Respond to emails promptly, professionally, and accurately.Perform additional duties and operational support as assigned.
2026-09-16T00:00:00Z

Customer Service Representative

Los Angeles, California
onsite
Temporary / Contract
19 - 20 USD / Hourly
We are looking for a Customer Service Representative to support order processing and customer account activities for a Long-term Contract position in California. This role is well suited to someone early in their career who is organized, responsive, and comfortable working with routine office software to keep customer information accurate and up to date. You will help manage incoming orders, answer customer questions, and track fulfillment progress while partnering with team members to maintain dependable service. Responsibilities: • Enter customer orders accurately and maintain account details within the order fulfillment system. • Review order activity and follow up on status to help ensure shipments are completed according to committed timelines and forecasted availability. • Respond to customer questions and service requests in a detail-focused and timely manner. • Prepare routine reports, internal records, and customer-facing correspondence with clear and accurate information. • Use word processing and spreadsheet tools to organize documentation and support daily service operations. • Work closely with supervisors and experienced team members to resolve standard account issues and complete assigned tasks. • Contribute to team coverage by assisting with shared service activities and maintaining consistent account support.
2026-09-25T00:00:00Z

Customer Service Representative

Carson, California
onsite
Temporary / Contract
20 - 21 USD / Hourly
We are looking for a customer-focused Customer Service Representative to support a busy wholesale distribution operation in Carson, California. This Contract to hire position is ideal for someone who communicates clearly, stays organized in a fast-paced environment, and takes pride in delivering dependable service. The person in this role will handle customer inquiries, support order and quote processing, and help maintain accurate account information while building strong product knowledge. Responsibilities:• Respond to customer questions through phone and email with clear, accurate, and timely information.• Enter and manage customer orders and pricing quotes while ensuring all details are complete and correct.• Maintain up-to-date customer account records by documenting conversations, requests, and follow-up actions.• Apply product knowledge to guide customers toward appropriate solutions and support sales-related conversations.• Handle inbound and outbound communication professionally while meeting service expectations and internal standards.• Use established service procedures and communication guidelines to resolve issues consistently and efficiently.• Support administrative tasks such as data entry, email correspondence, and appointment scheduling as needed.
2026-09-25T00:00:00Z

Customer Service Representative

Santa Barbara, California
onsite
Temporary / Contract
20 - 21 USD / Hourly
We are looking for a dependable Customer Service Representative to support daily customer interactions in Santa Barbara, California. This Long-term Contract position is ideal for someone who enjoys helping customers, managing order details accurately, and handling a steady volume of phone-based communication. The role includes both customer support and administrative tasks, with training provided to help you succeed in the position. Responsibilities: • Respond to incoming customer calls professionally and provide timely assistance with questions, requests, and service needs. • Place outbound calls as needed to follow up on customer inquiries, confirm information, or support ongoing service activities. • Enter customer orders into internal systems with close attention to accuracy, completeness, and turnaround time. • Maintain up-to-date records by inputting and reviewing customer and order information in company databases. • Resolve routine service issues by gathering details, identifying solutions, and escalating more complex concerns when appropriate. • Support day-to-day customer service operations by balancing phone communication with data entry and order-related tasks.
2026-09-25T00:00:00Z

Contact Center Representative

Los Angeles, California
onsite
Temporary / Contract
23 - 25 USD / Hourly
We are looking for a customer-focused Contact Center Representative to support service operations in Los Angeles, California. This Contract position is ideal for someone who communicates clearly, handles a high volume of interactions with professionalism, and delivers timely assistance across phone-based channels. The individual in this role will help customers with service inquiries, process information accurately, and contribute to a responsive, positive support experience. Responsibilities: • Respond to incoming customer calls with professionalism, providing clear information and effective support. • Place outbound calls as needed to follow up on requests, confirm details, or resolve outstanding issues. • Enter orders and customer information into internal systems with a high level of accuracy. • Assist customers with questions, concerns, and service-related needs while maintaining a helpful and courteous approach. • Document call activity, updates, and resolutions thoroughly to support service continuity. • Manage multiple customer interactions efficiently while meeting quality and response expectations.
2026-09-25T00:00:00Z

Client Services Coordinator

Los Angeles, California
onsite
Temporary / Contract
27 - 30 USD / Hourly
Our client, a distinguished provider of high-end, personalized funeral and memorial services, is seeking a polished, compassionate, and service-oriented Client Service Specialist to join their team in the 90045 area.This individual will serve as the first point of contact for clients and families, providing an exceptional, personalized experience during sensitive and emotional times. The ideal candidate will bring the professionalism and presentation of a luxury retail or hospitality environment, combined with genuine empathy, excellent communication skills, and the ability to guide clients through funeral and memorial service arrangements with care and discretion.We are seeking someone who is articulate, emotionally intelligent, organized, and naturally attentive to client needs.Key Responsibilities<ul><li>Serve as the primary point of contact for clients and families, delivering a warm, professional, and personalized service experience.</li><li>Assist clients with funeral, memorial, and mortuary service arrangements, explaining available options, services, and next steps with compassion and clarity.</li><li>Communicate professionally and effectively in person, over the phone, and through email, ensuring clients feel supported and informed throughout the process.</li><li>Provide a high level of customer care while handling sensitive conversations with empathy, patience, and discretion.</li><li>Coordinate appointments, service details, client inquiries, documentation, and follow-up communications.</li><li>Maintain accurate client records and ensure all arrangements and requests are handled with attention to detail.</li><li>Anticipate client needs and provide thoughtful solutions while maintaining the elevated service standards of a luxury environment.</li><li>Collaborate with internal teams and service providers to ensure a seamless and respectful client experience.</li><li>Maintain a polished, welcoming, and professional presence at all times.</li></ul>
2026-09-25T00:00:00Z

Customer Service Director

Los Angeles, California
onsite
Permanent / Full Time
90000 - 90000 USD / Yearly
We are looking for a Customer Service Director to lead service operations and elevate the customer experience for a retail organization based in Los Angeles, California. This role will guide customer support strategy, strengthen team performance, and use insights to improve service quality across multiple channels. The ideal candidate brings strong operational judgment, people leadership, and a practical approach to driving efficiency, compliance, and customer satisfaction. Responsibilities:• Shape and carry out service strategies that improve customer satisfaction, support retention, and align with broader business objectives.• Direct daily customer service activities across teams and service channels, ensuring consistent performance and responsiveness.• Coach and develop frontline leaders and support staff while building a results-oriented, accountable team environment.• Analyze service metrics and customer trends to identify improvement opportunities and drive better operational outcomes.• Lead enhancements involving customer service platforms, workflow automation, digital self-service capabilities, and AI-supported service tools.• Oversee complaint resolution, escalation handling, and recovery efforts to preserve customer trust and brand reputation.• Work closely with Legal, Compliance, Risk, and Audit partners to uphold regulatory standards and maintain effective operational controls.• Manage staffing plans, workforce readiness, departmental budgets, and external vendor relationships to support reliable service delivery.• Track vendor results and service-level commitments while identifying ways to improve efficiency, control costs, and raise service performance.
2026-09-18T00:00:00Z

Customer Service Billing Specialist

Torrance, California
onsite
Temporary to Hire
21.85 - 25.3 USD / Hourly
We are looking for a detail-oriented Customer Service Billing Specialist to join a manufacturing team in California in a contract role with the potential to become permanent. This on-site position supports billing accuracy and customer satisfaction by handling credits, refunds, and order-related transactions in a fast-paced environment. The role works closely with accounting, customer service, sales, and distribution to investigate issues, maintain accurate records, and help keep daily operations running smoothly. Responsibilities: • Investigate customer credit and refund requests by gathering details, reviewing transaction history, and coordinating with internal departments to reach accurate resolutions. • Enter and process billing adjustments, credits, and refunds in the company’s billing platform with a high degree of accuracy and timeliness. • Maintain complete and organized records for all billing actions to support compliance, reporting, and audit readiness. • Assist with order entry and related order processing tasks when operational demand requires additional support. • Monitor transaction activity for inconsistencies and escalate recurring billing or order issues to the appropriate team leaders. • Collaborate with accounting, customer service, sales, and distribution teams to resolve customer account questions and improve issue turnaround time. • Verify billing data carefully during high-volume periods to help ensure accurate fulfillment and dependable customer service. • Contribute to efficient daily workflows by identifying errors quickly and supporting corrective action across the order lifecycle.
2026-09-26T00:00:00Z

Customer Success Associate

Los Angeles, California
onsite
Permanent / Full Time
120000 - 160000 USD / Yearly
Customer Success Associate Company OverviewA software company based in Los Angeles, California is building enterprise solutions that help organizations integrate AI-powered agents into everyday business workflows. The company develops technology that connects AI with existing business systems to automate work, surface insights, and improve operational efficiency. This is an opportunity to join an emerging technology organization and work closely with customers adopting next-generation AI capabilities. Role SummaryThe Customer Success Associate will help customers successfully onboard, adopt, and realize value from an enterprise AI platform. This role will serve as a primary day-to-day contact for a portfolio of customers while partnering closely with Product and Engineering teams to address technical questions, capture feedback, and improve the customer experience. The ideal candidate combines strong relationship management skills with technical curiosity and a practical understanding of how AI and automation can improve business workflows. Key Responsibilities<ul><li>Manage day-to-day relationships with a portfolio of customer accounts, providing responsive and consultative support.</li><li>Guide customers through onboarding, platform adoption, business system integrations, and identification of high-value AI workflows.</li><li>Help customers understand the capabilities and limitations of AI-powered workflows and establish realistic expectations for successful adoption.</li><li>Monitor customer health, usage, and engagement to proactively identify adoption risks, unresolved issues, and expansion opportunities.</li><li>Translate customer questions, product feedback, and technical issues into clear requirements for Product and Engineering teams.</li><li>Document and track customer requests, feature ideas, technical issues, and commitments using CRM and project management systems.</li><li>Analyze feedback related to AI-generated outputs and workflows to help technical teams identify opportunities for product improvement.</li><li>Prepare and deliver customer check-ins, status updates, and business reviews using account, product usage, and support data.</li><li>Leverage AI tools and automation to improve customer success processes while maintaining accountability for the accuracy and quality of customer-facing work.</li><li>Help develop scalable customer success playbooks, templates, processes, and automated workflows as the organization grows.</li></ul>Additional Details<ul><li>Fully onsite 5 days a week</li><li>Work closely with Customer Success, Product, and Engineering teams</li><li>High-growth environment requiring autonomy, adaptability, discretion, and strong ownership</li><li>Opportunity to work hands-on with AI-powered workflows and help shape how customers adopt emerging technology</li></ul>
2026-09-24T00:00:00Z