77 results for Customer Service in The Woodlands, TX

Sales Support Lead We are in search of a Sales Support Lead to join our dynamic team in the manufacturing industry based in Stafford, Texas. In this role, you will be instrumental in coordinating with various departments and overseeing customer service operations, fostering process enhancement within the department. Responsibilities: • Supervise and mentor customer service personnel, promoting a customer-centric environment. • Collaborate with the Sales, Accounting, and Operations teams to ensure seamless business processes. • Implement strategies to improve the overall customer experience and sales performance. • Utilize strong communication skills to engage with existing clients, aiming to enhance customer relationships. • Manage the entire customer order process, ensuring accuracy and efficiency. • Leverage CRM tools to maintain accurate customer records and monitor customer accounts. • Utilize Microsoft Excel for KPI Reporting and other relevant tasks. • Handle billing processes, ensuring accuracy and timeliness. • Use negotiation skills for pricing discussions, aiming to secure optimal terms for both the customer and the organization.

Licensed Client Services Associate Our client is offering an exciting opportunity for a Licensed Client Services Associate in Houston, Texas. As a Licensed Client Services Associate, you will be integral to our team, handling customer relations, managing financial data, and ensuring the smooth operation of our services. This role is situated within the wealth management industry. Responsibilities:• Efficiently manage client transactions and money movement requests• Regularly communicate with clients regarding new business and existing issues• Execute client-specific projects as needed• Handle outbound calls and emails to service clients professionally• Review and prepare comprehensive investment reports• Accurately update client information for review meetings• Confirm transactions with clients to ensure accuracy• Responsibly manage calendars and CRM to record client interactions• Resolve client queries via phone and email promptly and effectively• Summarize meeting notes, emails, and financial data for client meetings

Account Specialist, Assoc We are offering a permanent employment opportunity for an Account Specialist, Assoc in Houston, Texas. This role primarily involves managing accounts for our commercial, industrial, and government customers, addressing their requests and complaints, and collaborating with vendors and management to find solutions. Responsibilities: • Address customer complaints, including escalated calls from executive level, media, attorneys, and Public Service Commission (PSC) related issues• Handle various customer support tasks such as claims processing and resolution, contractor invoices, enrollment, and billing fulfillment• Ensure accurate and efficient processing of customer credit applications• Maintain precise customer credit records• Provide support in invoicing and purchase order (PO) process• Contribute to the monthly close cycle, including managing accrivals• Utilize strong analytical and problem-solving skills to drive business decisions• Communicate effectively across all organizational levels• Demonstrate strong time management and organization skills to meet deadlines• Drive continuous improvement within the organization• Undertake light office administration tasks as required• Conduct research and look up invoices as necessary• Extract, organize, analyze, and report data to support business decisions.

Front Desk Coordinator We are offering a permanent employment opportunity for a Front Desk Coordinator in Cypress, Texas, United States. As the Front Desk Coordinator, you will be at the heart of our operations, ensuring smooth functioning of the office and providing excellent service to our visitors. Your main duties will involve managing the front desk, responding to multi-line phone system, scheduling appointments, and assisting with administrative tasks. Responsibilities: • Oversee the front desk operations to ensure smooth workflow • Welcome and guide visitors to their respective destinations • Handle a multi-line phone system, answer incoming calls and route them to the appropriate party • Schedule appointments in a timely and organized manner • Uphold office security protocols to protect the company and its visitors • Manage incoming and outgoing correspondence to maintain communication flow • Keep track of supply inventory to ensure availability of necessary resources • Provide administrative assistance to support daily office operations • Utilize Microsoft Excel, Microsoft Outlook, and Microsoft Word for data entry and organizing files • Deliver superior customer service and concierge services, reflecting the company's commitment to quality.

Office Services Associate We are offering a short term contract employment opportunity for an Office Services Associate in Houston, Texas. In this role, you will significantly contribute to our back office operations, focusing on reprographics, copy and mail services, hospitality facilities support, and other service lines as required. Responsibilities • Efficiently process office services work and ensure that job tickets are appropriately filled out before initiating work. • Prioritize workflow and perform office functions primarily in reprographics, mail, and intake according to established procedures. • Troubleshoot basic equipment issues and place service calls when necessary. • Maintain accuracy and confidentiality when handling sensitive documents and information. • Foster detail-oriented relationships by providing excellent customer service, interacting with clients in person, over the phone, or electronically. • Adhere to procedures to complete jobs in the correct order and meet contracted deadlines for accepting, completing, and delivering all work. • Communicate effectively with supervisors or clients regarding job or deadline issues. • Utilize various equipment and supplies in a cost-efficient manner, including loading machines with paper and toner supplies. • Ensure quality assurance on own work and work of others. • Maintain logs for all office services work. • Possess the ability to lift up to 50 lbs. on a regular basis.

Administrative Assistant We are offering a contract to permanent employment opportunity for a Detail Oriented Assistant in the Services industry located in League City, Texas, 77573, United States. Responsibilities: • Answering inbound calls and providing excellent customer service.• Accurately inputting data and maintaining customer records.• Managing email correspondence with clients and colleagues.• Handling both inbound and outbound calls to assist customers and stakeholders.• Proficient use of Microsoft Excel for data analysis and reporting.• Utilizing Microsoft Outlook for scheduling appointments and managing communication.• Creating and editing presentations using Microsoft PowerPoint.• Drafting and editing documents in Microsoft Word.• Scheduling appointments and meetings as necessary.• Monitoring customer accounts and taking appropriate actions based on account status.

General Office Clerk We are currently seeking a General Office Clerk to join our team in Pearland, Texas. The General Office Clerk role primarily focuses on administrative tasks within the industry, offering a short term contract employment opportunity. As a General Office Clerk, you will be expected to handle data entry tasks, provide customer service, and manage various office duties, ensuring smooth office operations. Responsibilities:• Handle data entry tasks efficiently, ensuring accuracy at all times.• Provide top-notch customer service, addressing inquiries and resolving issues promptly.• Utilize Microsoft Excel, Microsoft Outlook, and Microsoft Word for various office tasks.• Schedule appointments effectively, ensuring no overlaps or scheduling conflicts.• Organize files, keeping the office space neat and orderly.• Perform scanning tasks, ensuring all necessary documents are digitized.

Administrative Assistant We are seeking an Administrative Assistant to join our team, offering a long term contract employment opportunity. In this role, you will be responsible for answering inbound calls, providing outstanding customer service, and managing data entry tasks. Your day-to-day tasks will include managing email correspondence, inbound and outbound calls, and scheduling appointments. Responsibilities: • Answer and manage inbound calls in a timely and detail oriented manner • Deliver exceptional customer service to all clients and customers • Accurately enter and update customer data into the system • Efficiently manage email correspondence, ensuring all emails are responded to promptly • Handle both inbound and outbound calls, providing information and assistance as needed • Utilize Microsoft Excel, Outlook, PowerPoint, and Word to complete tasks and manage customer data • Schedule appointments and meetings as required, ensuring all parties are informed and available.

Administrative Assistant Administrative Assistant supporting a sales team in East Houston (77049). This role is primarily involved in providing support to our sales team in a variety of administrative tasks. This position is situated in a dynamic and fast-paced environment where you'll be handling customer inquiries and ensuring the smooth operation of our sales department. Responsibilities: • Manage calendars effectively, ensuring all appointments and meetings are scheduled accurately• Handle inbound and outbound calls, providing excellent customer service• Provide accurate and efficient data entry services• Correspond via email professionally, addressing all inquiries promptly• Arrange travel logistics as required, ensuring all details are meticulously planned• Utilize Microsoft Excel, Word, PowerPoint, and Outlook for various administrative tasks• Maintain precise records for easy retrieval and reference• Answer questions promptly and professionally, ensuring a high level of customer satisfaction.

Administrative Technician We are offering a permanent employment opportunity for an Administrative Technician in the energy consulting industry, located in Rosharon, Texas. The successful candidate will be instrumental in maintaining the integrity and efficiency of our day-to-day business operations through a variety of administrative tasks. Responsibilities: • Efficiently and accurately process gas and electric deals using our CRM system. • Collaborate with the sales team to gather customer usage data. • Prepare and obtain quotes from gas and electric suppliers for the sales team. • Accurately match scanned hardcopy files with the corresponding records in our CRM system. • Maintain and update records in the CRM system to support business operations. • Work with team members to resolve any discrepancies in documentation or data entries. • Contribute to the enhancement of process workflows for improved operational efficiency. • Provide updates and feedback on deal processing statuses to internal teams effectively. • Adhere to all our policies and data security protocols.

Administrative Assistant We are providing an opportunity for an Office Assistant in Houston, Texas, 77070, United States. This position is an essential part of our team, with responsibilities including the efficient processing of work orders, maintaining office supplies, assisting with expense reports, and performing various clerical duties as needed. This role offers a contract to permanent employment opportunity. Responsibilities• Efficiently process and open work orders, informing relevant team members as necessary.• Keep track of office documents and work folders.• Assist team members with the preparation and submission of monthly expense reports.• Perform various administrative tasks that arise daily.• Ensure office supplies are adequately stocked and reorder when necessary.• Monitor the Corrigo system and provide backup when required.• Provide excellent customer service, handling both inbound and outbound calls.• Proficiently use Microsoft Office tools including Excel, PowerPoint, and Word for various tasks.• Manage email correspondence and schedule appointments as needed.• Maintain a high level of attention to detail in all tasks.

Administrative Assistant We are offering a short term contract employment opportunity for an Administrative Assistant based in Houston, Texas. This role primarily involves customer service, data handling, and administrative support within our established team. Responsibilities: • Accurately process customer credit applications in a timely manner • Ensure customer credit records are up-to-date and accurate • Resolve customer inquiries and concerns efficiently • Monitor and manage customer accounts, taking necessary actions when required • Answer and manage inbound calls, providing excellent customer service • Handle data entry tasks with high attention to detail • Manage email correspondence with customers and team members • Oversee inventory records and track supply inventory • Assist in packaging and labeling small packages • Maintain and manage equipment inventory.

Service Desk Analyst We are a dynamic and innovative technology solutions provider, committed to delivering world-class IT support and services to our organization. As we continue to grow, we are seeking a highly skilled and driven High-Level Service Desk Analyst to join our IT support team. This individual will be dedicated to delivering excellent service while continuously expanding their knowledge and certifications to stay ahead of evolving technology. Apply today to learn more about this exciting opportunity! <ul><li>Provide high-level, expert technical support for end-users across multiple systems and technologies.</li><li>Troubleshoot and resolve complex hardware, software, network, and application issues.</li><li>Handle escalated tickets from lower-level support staff and ensure timely resolution.</li><li>Maintain documentation of support issues, resolutions, and processes to improve team efficiency.</li><li>Install, configure, and maintain desktop, laptop, and peripheral devices.</li><li>Monitor and manage service desk queues, ensuring all service requests are addressed within defined SLAs.</li><li>Offer proactive solutions to prevent recurring technical issues.</li><li>Collaborate with other IT teams to address infrastructure issues and contribute to project planning.</li><li>Provide remote support to end-users and assist with IT equipment setup, deployment, and upgrades.</li><li>Stay up-to-date with the latest technology trends and certifications to enhance service desk support capabilities.</li><li>Provide guidance and mentorship to entry level service desk staff.</li></ul>

Logistics Coordinator We are offering a contract to permanent employment opportunity for a Logistics Coordinator in the transportation industry, based in Pasadena, Texas. The Logistics Coordinator will be instrumental in managing and tracking container movements, coordinating with various stakeholders, and leveraging a variety of business systems to ensure smooth operations. Bilingual in Spanish is a PLUS! Responsibilities: • Coordinating the processing and tracking of container movements to ensure timely delivery.• Utilizing business systems such as CRM and ERP Solutions for efficient logistics management.• Communicating effectively with team members and clients to ensure seamless operations.• Utilizing Cargowise and other ERP - Enterprise Resource Planning systems to manage container movements.• Performing billing functions accurately to maintain financial accountability.• Offering excellent customer service to maintain positive client relationships.• Handling queries and resolving issues related to customs and other logistics-related aspects.• Maintaining accurate records to ensure all logistics operations are traceable and transparent.• Utilizing 'About Time' for effective time management and scheduling.

Administrative Assistant We are offering a contract to hire employment opportunity for an Administrative Assistant in Houston, Texas. This role is integral to our team, with a focus on supporting multiple C-suite executives to ensure smooth office operations. The successful candidate will handle a variety of tasks, from processing customer applications to maintaining accurate records and resolving inquiries. Responsibilities: • Conduct detail oriented and efficient handling of incoming calls, serving as the primary point of contact for vendors, employees, and clients.• Manage the schedules of multiple executives, including arranging meetings and coordinating travel arrangements.• Ensure an efficient and productive office environment through the organization of documents, maintenance of records, and preparation of reports.• Handle day-to-day office tasks, such as ordering supplies, managing mail, or addressing other administrative needs.• Maintain confidentiality and demonstrate sound judgment while acting as a liaison between the executives and internal teams.• Prepare and manage expense reports for several executives.• Utilize Microsoft Outlook, PowerPoint, and Word for email correspondence, executive presentations, and data entry.• Exhibit a proactive approach to problem-solving, with a mindset that no task is too small.

Property Accountant Robert Half is assisting a growing client to identify a Property Accountant for their corporate team. With a diverse portfolio and a commitment to excellence and innovation, our client prides themselves on fostering a positive and engaging culture that values teamwork, professional development, and work-life balance. As a Property Accountant you will be responsible for managing the financial aspects of our diverse property portfolio, ensuring accurate and timely accounting for multiple properties. This role offers stability, longevity, and the opportunity to work in a collaborative environment with a strong emphasis on employee well-being and growth. Responsibilities:<ul><li>Prepare and analyze financial statements for various property types, ensuring accuracy and compliance with accounting standards.</li><li>Generate monthly, quarterly, and annual financial reports for stakeholders and management.</li><li>Oversee lease accounting activities, including rent billing, collections, and reconciliation.</li><li>Work closely with property management teams to ensure lease terms are accurately reflected in the accounting system.</li><li>Manage property-related expenses, including property taxes, insurance, and common area maintenance (CAM) charges.</li><li>Conduct regular expense reviews and identify opportunities for cost savings.</li><li>Collaborate with property managers to develop annual property budgets.</li><li>Assist in forecasting financial performance and variances, providing insights to support strategic decision-making.</li><li>Address tenant inquiries related to financial matters and provide excellent customer service.</li></ul> For confidential consideration, submit your resume to [email protected].

Routing Coordinator Our client located in The Heights area of Houston, TX is seeking a Routing Coordinator. The Routing Coordinator must have 2+ years logistics/transportation experience, must be tech savvy and analytical. The Routing Coordinator will be responsible for analyzing routes and determining new more efficient routes. This is a direct hire opportunity open due to growth paying up to 70K plus benefits working 100% in office. Responsibilities• Analyze existing transportation routes for potential areas of improvement• Employ your logistics and distribution skills to determine more efficient routes• Utilize Microsoft Excel to manage and update route data• Monitor and report on key performance indicators (KPIs) related to transportation logistics• Ensure compliance with Department of Transportation (DOT) regulations• Maintain a safe working environment in line with OSHA standards• Handle technical aspects of logistics, using your tech-savvy skills to enhance processes• Address and resolve any logistical issues that arise, ensuring smooth operations• Keep up-to-date records of routes and logistics data for future reference and analysis.

Treasury Analyst We are offering a long-term contract employment opportunity for a Treasury Analyst based in The Woodlands, Texas. The successful candidate will be instrumental in managing various financial operations, including processing payments, maintaining compliance with internal controls, and administering credit card programs. Responsibilities:• Efficiently process daily payments, including checks, wire transfers (both domestic and international), and ACH transfers.• Collaborate with AP/AR/back-office group for resolving payment inquiries.• Conduct research and provide prompt responses to all business and bank-related inquiries.• Prepare necessary documentation for the opening and closing of bank accounts and updating account signatories.• Review and approve new SAP vendor setups.• Administer the credit card programs.• Maintain compliance with internal controls and assist with responding to requests from both internal and external audit teams.• Use PC and/or ERP systems and software to prepare reports, graphs, and charts of developed data.• Reconcile SAP cash clearing accounts for electronic payments and bank statement posting.• Carry out other duties as assigned to ensure the smooth operation of the Treasury Department.

Sr. Financial Analyst We are in the market for a Senior Financial Analyst to join our team in Houston, Texas. This role is centered on forecasting and budgeting future financial results for our Automobile Lease Portfolio. The successful candidate will work closely with accounting management and senior management to prepare monthly, quarterly, and annual analytics. Responsibilities: • Prepare and review lease accounting records and supporting data to provide insight and additional metrics on data analysis. • Assist in the preparation of the annual budget and monthly forecasting. • Conduct analysis and provide insight into the company’s operation to achieve more profitable results. • Prepare ad-hoc and other reports as directed by management. • Identify ways to promote efficiency within the financial reporting process and implement best practices. • Protect the organization’s value by keeping information confidential. • Prepare variance analysis on a monthly and ad hoc basis. • Adhere to department policies and procedures. • Forecast and budget financial resources. • Perform financial analysis and modeling. • Allocate expenses accurately. • Prepare comprehensive financial statements.

Project Coordinator We are offering a contract opportunity for a Project Coordinator in the tech industry. Located in Houston, Texas, this role involves a significant degree of project coordination and customer support. Responsibilities: • Ensure efficient processing of internal programs and projects, aligning them with the company's objectives.• Act as a liaison between various departments to foster communication and collaborative efforts.• Provide immediate support to the internal customer service team by addressing queries and resolving issues promptly.• Create and maintain various forms of documentation, including project plans, status reports, and process guidelines.• Assist in the creation and execution of training materials and sessions for team members.• Monitor program performance and provide regular updates to the management.• Identify potential areas for improvement and propose solutions to enhance efficiency and effectiveness.• Manage and track project deadlines.• Collaborate with a team of five and receive guidance from a Senior Project Manager. • Utilize Service Now and Power BI software for various tasks and processes.

Sales Coordinator We are in the process of recruiting a Sales Coordinator in Sugarland, Texas. This role is integral to our sales team, focusing on administrative tasks and sales activities coordination, with a strong emphasis on maintaining effective communication between departments. Responsibilities: • Manage administrative responsibilities to support the sales team. • Utilize Microsoft Excel, Word, and PowerPoint to assist the sales team with data entry, document production, and reporting. • Ensure sales records, CRM systems, and customer databases are updated and maintained accurately. • Facilitate smooth order processing and prompt follow-ups by coordinating with clients and internal teams. • Develop sales reports, forecasts, and presentations leveraging Excel and PowerPoint. • Coordinate scheduling for pre-bid walks, sales calls, and other meetings. • Ensure sales documents and contracts are accurate and complete through thorough review. • Assist in the creation of proposals, quotes, and agreements. • Handle customer inquiries, providing prompt responses to support the sales team. • Collaborate with the marketing department and other teams to support promotional activities.

Accounts Receivable Specialist We are offering a permanent employment opportunity in Kemah, Texas for an Accounts Receivable Specialist. The role is based in the Construction/Industrial industry and will be 100% on-site. The Accounts Receivable Specialist will be responsible for managing customer credit applications and maintaining precise records, all while using their knowledge of accounting software systems and handling customer inquiries. Responsibilities • Efficiently manage customer credit applications using suitable accounting software systems. • Maintain precise and up-to-date records of customer credit. • Resolve customer inquiries and issues related to accounts receivable in a timely manner. • Monitor customer accounts and implement necessary actions. • Handle cash activities and billing functions accurately. • Utilize ADP - Financial Services for managing and processing transactions. • Leverage CRM tools for customer relationship management. • Use Epic Software for managing business operations. • Implement ERP - Enterprise Resource Planning to streamline processes. • Ensure proper cash handling and maintain accurate accounting functions.

Benefits Support Analyst We are in the process of recruiting a Benefits Support Analyst for our team located in Houston, Texas. The individual will be a pivotal team member with an emphasis on systems, Benefits knowledge will be instrumental in ensuring customer success. The role will involve translating clients’ needs into product specifications for software enhancements and acting as a subject matter expert in the Benefits functional area. Responsibilities:• Support customers throughout the complete project lifecycle, from sales to implementation and support.• Address and resolve Benefit related support tickets in a timely and efficient manner.• Act as a conduit for knowledge transfer, sharing insights on Benefits practices and processes with both clients and internal team members.• Engage in user training preparation and delivery, ensuring a comprehensive understanding of our software for customers.• Document and map customer business processes and third-party integrations, identifying areas for increased client satisfaction during the sales or implementation process.• Undertake quality assurance tasks, testing tickets related to Benefits to ensure optimal functionality.• Serve as a liaison between clients and our business, effectively communicating client needs regarding software functionality and performance.

Senior Financial Reporting Analyst Remote Role! Remote Role Remote Role Remote Role! Now that I have your attention follow Shad's Video format on #chalkboardtalk on LinkedIn. Shad and his team at Robert Half is working with an Oil Field Service Client that caters to the upstream industry. This company is looking for 2 Senior Financial Reporting Analyst that is ready to leave public accounting behind and be with a support company and culture that will allow the flexibility of Remote work schedule candidate must live Houston area and come to office for meetings. Candidate must have a Bachelor’s Degree, 3 plus year’s public accounting experience with SEC clients, CPA a plus and can demonstrate why they will be successful in a remote platform. Company's compensation make up is base salary, bonus potential and benefits. For confidential consideration for this opportunity please e-mail Shad at [email protected] with your Microsoft Word Resume with “Senior Financial Reporting Analyst 04130-0013050884” in the subject line.

Remote Senior Financial Reporting Analyst Houston Remote Role Remote Role Remote Role! Now that I have your attention follow Shad's Video format on #chalkboardtalk on LinkedIn. Shad and his team at Robert Half is working with an Oil Field Service Client that caters to the upstream industry. This company is looking for 2 Senior Financial Reporting Analyst that is ready to leave public accounting behind and be with a support company and culture that will allow the flexibility of Remote work schedule candidate must live Houston area and come to office for meetings. Candidate must have a Bachelor’s Degree, 3 plus year’s public accounting experience with SEC clients, CPA a plus and can demonstrate why they will be successful in a remote platform. Company's compensation make up is base salary, bonus potential and benefits. For confidential consideration for this opportunity please e-mail Shad at [email protected] with your Microsoft Word Resume with “Senior Financial Reporting Analyst 04130-0013050884” in the subject line.