We are looking for a skilled Collections Specialist to join our team in Chandler, Arizona. In this role, you will focus on managing accounts receivable and ensuring timely collection of outstanding balances. This is a Contract position, offering the opportunity to transition to a long-term role based on performance.<br><br>Responsibilities:<br>• Handle commercial and consumer collections with professionalism and attention to detail.<br>• Monitor accounts receivable and follow up on overdue balances to ensure timely payments.<br>• Maintain accurate records of all collection activities and communications.<br>• Collaborate with internal teams to address billing discrepancies and resolve customer concerns.<br>• Analyze accounts to determine the best course of action for recovering outstanding debts.<br>• Prepare and deliver reports on collection progress and account statuses.<br>• Communicate effectively with clients to negotiate payment arrangements and resolve disputes.<br>• Ensure compliance with company policies and applicable regulations throughout the collection process.<br>• Identify trends and potential risks in accounts receivable to proactively address issues.
<p>Location: Tempe, AZ (On-site, Rio Salado Pkwy & Loop 101)</p><p><br></p><p>Pay: $22/hour</p><p><br></p><p>Employment Type: Full-Time Temp to Hire </p><p><br></p><p>Industry: Mortgage & Financial Services</p><p><br></p><p>About the Role</p><p>Robert Half is partnering with a rapidly growing national mortgage and financial services company in Tempe to hire multiple Loss Mitigation Collectors roles. The role is 100% on-site in a modern, high-volume outbound call center environment.</p><p><br></p><p>In this role your will be responsible for outbound consumer collections calls to any mortgage customer who is 60 days or more past due on their payments. The role will require you to communicate payment options that are required to get the customer back in good standing on their loan.</p><p><br></p><p>A qualified candidate will be confident in making outbound calls and comfortable having direct but professional conversations related to the customer' current financial situation and realistic solutions. The company is willing and able to teach individuals with any past phone-based customer care experience. Past experience working in collections or mortgage is a plus but not required. </p><p><br></p><p>Schedule</p><p><br></p><p>Full-time – 40 hours/week</p><p><br></p><p>Monday–Friday schedules:</p><p><br></p><p>• Spring/Summer: 9:00 AM – 6:00 PM and Fall/Winter: 10:00 AM – 7:00 PM</p><p><br></p><p> Monthly Saturday rotation (One Saturday per month): • Spring/Summer: 7:00 AM – 11:00 AM Fall/Winter: 8:00 AM – 12:00 PM</p><p><br></p><p>Training</p><p><br></p><p>• 5 weeks paid classroom and on the floor training </p><p><br></p><p>Why This Opportunity?</p><p><br></p><p>• Entry point into a stable and growing mortgage and financial services field</p><p><br></p><p>• Structured training and development</p><p><br></p><p>• Consistent full-time hours and long-term career path potential with promotions available to proven performers.</p><p><br></p><p><br></p><p><br></p>
<p>Location: Tempe, AZ (On-site, Rio Salado Pkwy & Loop 101)</p><p><br></p><p><br></p><p><br></p><p>Pay: $22/hour</p><p><br></p><p><br></p><p><br></p><p>Employment Type: Full-Time Temp to Hire </p><p><br></p><p><br></p><p><br></p><p>Industry: Mortgage & Financial Services</p><p><br></p><p><br></p><p><br></p><p>About the Role</p><p><br></p><p>Robert Half is partnering with a rapidly growing national mortgage and financial services company in Tempe to hire multiple Loss Mitigation Collectors roles. The role is 100% on-site in a modern, high-volume outbound call center environment.</p><p><br></p><p>In this role your will be responsible for outbound consumer collections calls to any mortgage customer who is 60 days or more past due on their payments. The role will require you to communicate payment options that are required to get the customer back in good standing on their loan.</p><p><br></p><p>A qualified candidate will be confident in making outbound calls and comfortable having direct but professional conversations related to the customer' current financial situation and realistic solutions. The company is willing and able to teach individuals with any past phone-based customer care experience. Past experience working in collections or mortgage is a plus but not required. </p><p><br></p><p><br></p><p><br></p><p>Schedule</p><p><br></p><p>Full-time – 40 hours/week</p><p><br></p><p>Monday–Friday schedules:</p><p><br></p><p>• Spring/Summer: 9:00 AM – 6:00 PM</p><p><br></p><p> Fall/Winter: 10:00 AM – 7:00 PM</p><p><br></p><p> Monthly Saturday rotation (One Saturday per month):</p><p><br></p><p> </p><p><br></p><p>• Spring/Summer: 7:00 AM – 11:00 AM</p><p><br></p><p> Fall/Winter: 8:00 AM – 12:00 PM</p><p><br></p><p><br></p><p><br></p><p>Training</p><p><br></p><p>• 5 weeks paid classroom and on the floor training </p><p><br></p><p><br></p><p><br></p><p>Why This Opportunity?</p><p><br></p><p>• Entry point into a stable and growing mortgage and financial services field</p><p><br></p><p>• Structured training and development</p><p><br></p><p>• Consistent full-time hours and long-term career path potential with promotions available to proven performers.</p><p><br></p><p><br></p><p><br></p>
We are looking for an experienced Accounts Receivable Specialist to join our team in Scottsdale, Arizona. This long-term contract position offers a hybrid work schedule, combining both in-office and remote days after initial training. The ideal candidate will excel in managing collections, reconciliations, and cash applications while contributing to the overall efficiency of our accounts receivable processes.<br><br>Responsibilities:<br>• Manage commercial collections for retail customers, ensuring timely payments and resolving outstanding balances.<br>• Apply cash receipts accurately and reconcile accounts to maintain financial integrity.<br>• Handle contracts, deductions, and billing activities with precision and attention to detail.<br>• Utilize Excel and other tools to perform reconciliations and generate reports.<br>• Collaborate with internal teams to address discrepancies and improve accounts receivable workflows.<br>• Ensure compliance with company policies and procedures in all financial transactions.<br>• Assist with billing tasks as needed, ensuring accuracy and timely invoicing.<br>• Leverage prior experience with accounts receivable systems, such as NetSuite, to enhance operational efficiency.<br>• Provide exceptional customer service while addressing payment-related inquiries.<br>• Maintain organized and up-to-date records of all accounts receivable activities.
<p>We are looking for a dedicated Personal Injury Settlement Disbursement Specialist to join our law firm client's team in Scottsdale, Arizona. In this role, you will handle the critical final stages of personal injury cases, ensuring accurate documentation, timely resolution of liens, and efficient disbursement of settlement funds. This position offers the opportunity to collaborate closely with legal teams and medical providers to deliver exceptional service to clients. This is an in-office role with a full benefits package.</p><p><br></p><p>Responsibilities:</p><p>• Open health insurance claims and ensure all necessary documentation is properly processed.</p><p>• Maintain detailed and accurate notes in the firm's case management system to track the case closing process.</p><p>• Monitor case progress and provide regular updates to clients, ensuring timely resolution of claims.</p><p>• Coordinate with attorneys, paralegals, case managers, and lien negotiators to facilitate case completion.</p><p>• Work with medical providers and lien holders to resolve issues, verify balances, and negotiate reductions on outstanding medical bills.</p><p>• Submit claims to government agencies such as Medi-Cal and Medicare for lien resolution and prepare files for submission to demand writers.</p><p>• Assemble and review the final disbursement package to ensure compliance and accuracy.</p><p>• Communicate with insurance carriers to secure settlement checks and oversee client release and e-signature processes.</p><p>• Manage receipt of settlement funds and collaborate with accounting to finalize disbursements to clients and medical providers.</p>
We are looking for a dedicated Healthcare Call Center Representative to join our team in Phoenix, Arizona. In this role, you will play a crucial part in enhancing the patient experience by handling inbound calls with care, professionalism, and efficiency. This is a long-term contract position within the healthcare industry, requiring excellent communication skills and the ability to manage high call volumes in a fast-paced environment.<br><br>Responsibilities:<br>• Respond promptly to all incoming calls, ensuring each caller receives courteous and efficient service.<br>• Operate and maintain proficiency in telecommunications hardware, software, and relevant IT systems.<br>• Address emergency situations by initiating appropriate responses to safety alarms and codes.<br>• Deliver emergency announcements with clarity and urgency when required.<br>• Utilize communication tools effectively while considering the cultural and individual needs of callers.<br>• Assess and route calls accurately, maintaining a high standard of confidentiality and professionalism.<br>• Handle a high volume of calls daily, maintaining efficiency and attention to detail.<br>• Collaborate with team members to ensure smooth operations and exceptional service delivery.<br>• Monitor and escalate critical situations as necessary to ensure patient safety.<br>• Uphold organizational standards and protocols in all interactions.