<p>Robert Half is seeking a talented and driven IT Support professional for a contract opportunity with one of our clients in Phoenix, AZ. This role is perfect for candidates looking to apply their technical expertise, problem-solving capabilities, and customer service skills to help drive organizational success.</p><p><strong>Responsibilities:</strong></p><ol><li><strong>Technical Troubleshooting:</strong></li></ol><ul><li>Provide first and second-level technical support to end-users for hardware, software, and operating system issues.</li><li>Resolve network connectivity problems and configure system updates and patches.</li><li>Diagnose and address printer, scanner, and peripheral device malfunctions.</li></ul><ol><li><strong>User Support & Training:</strong></li></ol><ul><li>Offer front-line assistance via phone, email, or in-person interactions to troubleshoot and resolve IT issues efficiently.</li><li>Deliver guidance and training to users on software systems, tools, and technical procedures.</li></ul><ol><li><strong>System Maintenance & Documentation:</strong></li></ol><ul><li>Ensure proper functioning of IT systems and perform routine maintenance tasks.</li><li>Document technical issues and resolutions in ticketing systems to maintain accurate records for future reference.</li></ul><p><br></p>
<p>Robert Half is partnering with a client in Phoenix looking to fill a <strong>Business Systems Analyst</strong> position for a <strong>contract opportunity</strong>. This role is ideal for professionals with strong analytical, technical, and communication skills, who can bridge business needs with technology solutions.</p><p>Responsibilities:</p><ul><li>Collaborate with stakeholders to gather, document, and analyze business requirements and translate them into detailed technical specifications.</li><li>Act as a liaison between business teams and IT departments to ensure seamless communication and the delivery of solutions that meet organizational goals.</li><li>Evaluate existing systems, identify gaps, and recommend improvements to streamline operations and enhance system capabilities.</li><li>Support the design, implementation, and testing of software applications and systems, ensuring alignment with business objectives.</li><li>Develop project plans, workflow diagrams, and other relevant documentation to outline processes and data flows.</li><li>Troubleshoot system issues and coordinate solutions with appropriate teams.</li><li>Provide training and support to end-users to maximize system utilization and effectiveness.</li><li>Stay updated on industry trends, emerging technologies, and best practices to inform decision-making and solution development.</li></ul><p><br></p>
<p>We are seeking a Senior SAP ABAP Developer to join our dynamic SAP technical team, responsible for supporting and enhancing our SAP landscape across a variety of applications. This role will focus primarily on backend ABAP development, including the design, implementation, and optimization of custom ABAP code to support business processes. You will also incorporate Fiori/UI5 elements where needed to enhance user interfaces, collaborating with teams to translate requirements into robust, scalable backend solutions that drive efficiency in supply chain and financial operations.</p><p> </p><p><strong>What You’ll Do</strong>:</p><p><br></p><p> As a Senior SAP ABAP Developer, you will lead backend development efforts to build and enhance SAP applications, with a strong emphasis on ABAP programming for supply chain and financial processes. Your role will center on creating efficient backend logic, integrations, and optimizations, while integrating frontend Fiori/UI5 components as required. You will work closely with functional analysts, technical teams, and UX/UI designers to deliver high-performance solutions that align with business needs.</p><p> </p><p><strong>ABAP and Backend Development:</strong></p><p>· </p><p> Write and maintain custom ABAP code, including reports, enhancements, function modules, and data retrieval mechanisms to support core SAP applications.</p><p>· </p><p> Develop and configure OData services via SAP Gateway to expose backend data for integrations and frontend consumption.</p><p>· </p><p> Implement backend logic for SAP applications, ensuring seamless data integration with ERP systems (e.g., SAP ECC, SAP S/4HANA) using BAPI, IDocs, RFC, and RESTful APIs.</p><p>· </p><p> Troubleshoot, optimize, and debug ABAP programs for performance, scalability, and reliability in production environments.</p><p>· </p><p> Handle data migration, conversions, and backend integrations with third-party systems, leveraging tools like LSMW, BODS, and ABAP on HANA features such as CDS Views and AMDP.</p>
We are looking for an accomplished IT Director to oversee global IT operations, security, and compliance initiatives. This leadership role involves shaping the strategic vision for IT infrastructure, ensuring robust cybersecurity measures, and driving compliance with international standards. The ideal candidate will possess strong technical expertise, a proven ability to manage distributed teams, and a commitment to fostering secure and scalable technology solutions.<br><br>Responsibilities:<br>• Develop and implement a comprehensive global IT strategy that aligns with organizational goals.<br>• Lead, mentor, and manage a distributed team of IT professionals, including contractors and in-house staff.<br>• Oversee vendor relationships, budgeting, and procurement processes to ensure cost-effective IT operations.<br>• Design and execute a proactive cybersecurity strategy, including risk assessments and incident response plans.<br>• Establish and maintain IT policies, internal controls, and documentation to support compliance with global regulatory standards.<br>• Ensure adherence to major compliance frameworks, including SOC 2 and ISO 27001.<br>• Manage enterprise IT systems, cloud-based tools, and core infrastructure across global and remote environments.<br>• Implement best practices for data backup, disaster recovery, and business continuity planning.<br>• Collaborate with cross-functional teams to ensure IT processes meet organizational needs and support operational efficiency.<br>• Drive automation and continuous improvement across IT workflows and systems.
