<p>We are looking for an experienced Sr. Network Administrator to lead the design, delivery, and ongoing support of a resilient enterprise network environment. This position plays a key role in maintaining secure, high-performing connectivity across sites while strengthening infrastructure reliability and operational readiness. The ideal candidate brings deep expertise in enterprise routing, switching, firewall administration, and load balancing, along with the ability to resolve complex network challenges and partner effectively with technical teams.</p><p><br></p><p>Responsibilities:</p><p>• Architect, deploy, and administer enterprise network infrastructure to support availability, performance, and future growth across multiple locations.</p><p>• Configure and maintain core networking platforms, including routers, switches, wireless solutions, firewalls, and load balancing technologies.</p><p>• Track network health through proactive monitoring, analyze trends, and take corrective action to prevent service disruption.</p><p>• Investigate and resolve advanced connectivity, latency, and security issues using structured troubleshooting methods.</p><p>• Work with infrastructure, cloud, and application teams to deliver network support for projects, upgrades, and operational initiatives.</p><p>• Apply and enforce network security standards, including firewall policy management, segmentation, and access controls.</p><p>• Contribute to disaster recovery and business continuity planning by validating network resilience and recovery procedures.</p><p>• Maintain clear technical documentation covering network topology, configurations, standards, and support processes.</p><p>• Evaluate and support enterprise technologies such as Cisco Nexus, Fortinet FortiGate, F5 load balancers, cloud networking in Azure, and emerging platforms under consideration.</p><p>• Assist with network automation efforts and operational efficiency improvements using tools such as Ansible when applicable.</p>
<p>We are looking for a Help Desk/Desktop Support Analyst to join a rental and leasing services organization in Cape Coral, Florida in a contract-to-permanent capacity. This role is suited for a service-oriented IT specialist who can resolve end-user issues efficiently, communicate clearly with employees at all levels, and maintain strong documentation throughout the support process. The position will play a key part in delivering dependable technical assistance, improving the user experience, and supporting day-to-day service desk operations.</p><p><br></p><p>Responsibilities:</p><p>• Deliver responsive technical support to employees across the organization, including executive leadership, while maintaining a high standard of service.</p><p>• Investigate incidents by asking targeted diagnostic questions, identifying underlying causes, and working toward timely resolution of hardware, software, and access-related problems.</p><p>• Support business applications and core IT environments by addressing user requests, troubleshooting system issues, and providing practical solutions whenever possible.</p><p>• Record each support interaction with clear, accurate ticket notes so that issue history, actions taken, and outcomes are fully documented.</p><p>• Translate technical information into straightforward guidance that end users can easily follow when learning systems, tools, or updated procedures.</p><p>• Participate in user and business testing activities to build familiarity with upcoming enhancements and help prepare for successful adoption.</p><p>• Share recurring issues, service trends, and improvement opportunities with service desk leadership to strengthen overall support performance.</p><p>• Assist with operational reporting and daily metric tracking while ensuring requests are handled within established service level expectations.</p>
<p>Robert Half is working with a client in Lawrenceville, GA looking for an AI Engineer.</p><ul><li>Partner with business stakeholders to identify opportunities where AI can improve workflows, productivity, and decision-making.</li><li>Translate business challenges into scalable AI and automation solutions.</li><li>Design, develop, and implement AI-powered tools and applications.</li><li>Evaluate emerging AI technologies and recommend practical business use cases.</li><li>Work cross-functionally with leaders across finance, operations, human resources, and other business functions.</li><li>Identify repetitive and manual processes that can be automated or enhanced through AI.</li><li>Support the development of an enterprise AI roadmap and project pipeline.</li><li>Create proof-of-concepts, prototypes, and production-ready AI solutions.</li><li>Help establish best practices, governance standards, and AI adoption strategies.</li><li>Drive successful execution from concept through implementation and user adoption.</li></ul>
We are looking for a Systems Administrator to join an IT team in Dania Beach, Florida in a contract-to-permanent capacity. This role is ideal for a hands-on infrastructure specialist who can strengthen day-to-day operations across server administration, virtualization, backup, and recovery. The position focuses heavily on Hyper-V while also supporting VMware ESXi, Veeam, Windows Server, and core cloud, security, and networking functions.<br><br>Responsibilities:<br>• Administer and support virtual server environments with a strong emphasis on Hyper-V, ensuring reliable performance and timely issue resolution.<br>• Maintain and troubleshoot VMware ESXi infrastructure as part of a mixed virtualization environment.<br>• Manage backup, restore, and recovery processes using Veeam to protect business-critical systems and data.<br>• Oversee Windows Server administration, including system maintenance, patching, performance monitoring, and operational support.<br>• Contribute to disaster recovery readiness by validating recovery procedures and responding to infrastructure incidents when needed.<br>• Support core cloud, security, and networking operations to help maintain a stable and secure production environment.<br>• Investigate outages and infrastructure problems, identify root causes, and implement corrective actions to improve reliability.<br>• Lead or contribute to infrastructure improvements, migrations, and operational projects while documenting work performed and outcomes achieved.
We are looking for a Security Systems / IT Support Technician to provide on-site support for a university environment in Union, New Jersey. This Long-term Contract position focuses on maintaining electronic security and access control systems while also assisting with day-to-day technical support needs across campus. The ideal candidate brings strong communication skills, a service-oriented approach, and the ability to work effectively with students, faculty, and staff in a hands-on setting.<br><br>Responsibilities:<br>• Diagnose and resolve issues involving electronic security equipment and door access systems to help maintain a secure campus environment.<br>• Provide front-line technical assistance for help desk requests, supporting end users with hardware, software, and access-related concerns.<br>• Travel between university campus locations as needed to respond to service requests, perform troubleshooting, and coordinate issue resolution.<br>• Communicate clearly with campus users and internal teams to gather details, explain solutions, and ensure timely follow-up on support needs.<br>• Perform on-site support five days per week, delivering dependable technical assistance in a fast-paced academic setting.<br>• Assist with system configuration, maintenance activities, and operational support related to security infrastructure and connected technologies.
<p>We are seeking an experienced Agile Coach to support Agile delivery initiatives. This Long-term Contract position focuses on coaching teams and leaders, strengthening Agile practices, and improving delivery outcomes across complex programs. The role works closely with cross-functional stakeholders to build team effectiveness, enable consistent execution, and advance organizational agility in an onsite setting four days per week.</p><p><br></p><p>Responsibilities:</p><p>• Advise leaders, Product Owners, Scrum Masters, and delivery teams on effective Agile ways of working and practical application of Lean principles.</p><p>• Lead coaching, mentoring, and workshop sessions that help teams increase accountability, ownership, and continuous improvement.</p><p>• Facilitate core Agile events such as sprint planning, daily coordination meetings, reviews, retrospectives, cross-team synchronization sessions, and planning workshops.</p><p>• Drive improvements in team performance by identifying recurring obstacles, analyzing root causes, and guiding sustainable corrective actions.</p><p>• Establish and reinforce fit-for-purpose delivery practices across Scrum, Kanban, SAFe, and hybrid operating models.</p><p>• Partner with leadership to remove organizational barriers, clarify team roles, and strengthen alignment between strategic priorities and execution.</p><p>• Improve visibility into work intake, prioritization, dependencies, and delivery flow to support better predictability and business value realization.</p><p>• Promote a culture of trust, transparency, collaboration, and psychological safety that enables high-performing teams to succeed.</p>
<p>We are looking for a Business Systems Analyst to support mission-critical business applications within a federal government environment. This role is responsible for the administration, maintenance, optimization, and support of enterprise applications including iManage, eRooms, Confluence, and Jira.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>· Administer, maintain, and support business-critical applications including iManage, eRooms, Confluence, and Jira.</p><p>· Perform system configuration, upgrades, patching, and ongoing maintenance activities.</p><p>· Monitor application health, performance metrics, logs, and system availability.</p><p>· Troubleshoot and resolve issues related to application functionality, integrations, user access, and performance.</p><p>· Manage user accounts, permissions, and role-based access controls.</p><p>· Optimize system performance and implement enhancements to improve reliability and user experience.</p><p>· Support backup, recovery, and disaster recovery processes for business applications.</p><p>· Configure and maintain workflows, automations, and integrations within Jira and Confluence.</p><p>· Create and maintain technical documentation, operational procedures, and troubleshooting guides.</p><p>· Apply security updates and ensure applications remain compliant with organizational standards.</p><p>· Participate in change management activities and support system implementation initiatives.</p>
We are looking for an experienced Network Engineer to provide hands-on support for a pharmaceutical environment in Bridgewater, New Jersey. This Long-term Contract position is fully on-site and focuses on diagnosing network issues, restoring service quickly, and maintaining reliable connectivity across local facilities. The role also includes assisting with infrastructure rollouts and supporting network operations in nearby sites as needed.<br><br>Responsibilities:<br>• Diagnose and resolve day-to-day network incidents, with an emphasis on break/fix support for critical infrastructure and connectivity issues.<br>• Configure, maintain, and troubleshoot Palo Alto firewalls, including policy updates, performance checks, and security-related problem resolution.<br>• Administer Cisco switching environments by handling configuration changes, trunking, upgrades, and general switch troubleshooting.<br>• Support SD-WAN environments using Cisco or Meraki technologies, including issue identification, connectivity analysis, and service restoration.<br>• Maintain and troubleshoot Aruba wireless networks to ensure stable coverage and dependable access for site users and operations.<br>• Assist with network deployments, hardware installation, and equipment replacement projects, including occasional after-hours or weekend work when required.<br>• Provide network support for additional nearby facilities, with limited local travel to assist with operational needs across sites.<br>• Handle physical setup and movement of network and computer equipment, including tasks that may require lifting items up to 50 pounds.
<p>Position Summary</p><p>Our client is seeking an experienced Software Support Analyst to join a collaborative team of support professionals. The organization is preparing to release two new software systems, requiring end users to migrate to the new platforms. This transition is expected to create an increased need for application assistance, troubleshooting, and user education.</p><p>The Software Support Analyst will provide first-line support for SaaS applications, respond to incoming support requests, investigate software-related issues, and guide users through effective resolutions. The ideal candidate has previous experience supporting software or business systems, strong communication skills, sound problem-solving abilities, and an interest in developing into a future Customer Success Manager role.</p><p><br></p><p>Key Responsibilities</p><ul><li>Provide first-line support for SaaS platforms, software applications, and related system functionality.</li><li>Respond to incoming support requests received by phone, email, chat, or the organization’s ticketing system.</li><li>Evaluate and prioritize support requests based on urgency, business impact, and established service expectations.</li><li>Assist end users as they migrate to and begin using two newly released software systems.</li><li>Troubleshoot application access, configuration, navigation, functionality, and general usage issues.</li><li>Gather relevant information from users and apply diagnostic procedures to identify the cause of software problems.</li><li>Ask clear, targeted questions to understand reported issues and guide users through appropriate troubleshooting steps.</li><li>Explain software features, processes, and solutions in clear, user-friendly language.</li><li>Educate users on proper system procedures to improve adoption and reduce repeated support requests.</li><li>Accurately document support requests, troubleshooting steps, identified causes, and completed resolutions in the ticketing system.</li><li>Maintain detailed records of unresolved issues and provide complete information when escalating tickets to second-level support or technical teams.</li><li>Monitor escalated issues to help ensure timely resolution and user satisfaction.</li><li>Identify recurring support trends and potential system-wide problems.</li><li>Test and document suspected software issues before forwarding them to the appropriate technical resource.</li><li>Communicate known issues, service interruptions, and resolution updates to affected users and internal stakeholders.</li><li>Contribute to support documentation, knowledge-base articles, frequently asked questions, and user instructions.</li><li>Partner with implementation, product, technical, and customer-facing teams to improve the overall user experience.</li><li>Perform additional software support responsibilities as needed.</li></ul>
<p>Robert Half is hiring! We are looking for a Software Engineering Manager to guide backend engineering efforts and help shape reliable, scalable platforms. This role combines people leadership with technical ownership, requiring someone who can support team growth while steering architecture and delivery decisions. You will work closely with cross-functional partners to build backend capabilities that power web and mobile experiences and strengthen long-term platform health.</p><p><br></p><p>Responsibilities:</p><p>• Guide and support backend engineers through coaching, regular feedback, and career development conversations that strengthen individual and team performance.</p><p>• Set clear engineering expectations, development practices, and quality standards that enable dependable releases and sustainable execution.</p><p>• Direct the architectural vision for backend applications and services, ensuring technical choices align with product goals and operational needs.</p><p>• Collaborate with product, mobile, and business partners to turn functional needs into practical, well-designed technical solutions.</p><p>• Lead project planning activities, including prioritization, estimation, scheduling, and delivery oversight across engineering initiatives.</p><p>• Evaluate design approaches and technical recommendations, offering architectural input that improves scalability, resilience, and maintainability.</p><p>• Build and evolve backend systems and APIs that effectively support web platforms and native mobile applications.</p><p>• Work with mobile engineering teams on service interfaces, data structures, authentication patterns, notification capabilities, and other backend features required for mobile use cases.</p><p>• Champion strong engineering discipline across testing, code review, documentation, deployment, monitoring, incident response, and ongoing reduction of technical debt.</p><p>• Contribute to team growth through hiring, onboarding, performance management, stakeholder communication, and hands-on support for high-impact technical work when needed.</p>
We are looking for a Tier 2 MSP Engineer to join a client-focused support team in Florida. This contract opportunity is ideal for someone who enjoys resolving technical issues across end-user systems, servers, cloud platforms, and network environments. In this role, you will provide both remote and onsite support while delivering clear communication and well-documented service outcomes.<br><br>Responsibilities:<br>• Respond to incoming support requests, assess technical problems, and determine the most effective path to resolution or escalation.<br>• Maintain accurate records within the service desk platform, capturing troubleshooting steps, findings, and final solutions for each case.<br>• Diagnose and resolve issues involving desktops, laptops, operating systems, peripherals, and common business applications.<br>• Provide hands-on assistance at customer locations for incidents that require onsite troubleshooting, installation, or remediation.<br>• Configure, deploy, and support workstation hardware and software, including Windows-based desktop and laptop environments.<br>• Assist with administration and support of server systems, including operating system and hardware-related troubleshooting.<br>• Support backup and recovery operations using business continuity tools such as Axcient, Datto, or NinjaBackup.<br>• Troubleshoot connectivity and infrastructure issues involving routers, switches, wireless access points, printers, and remote access technologies.
<p>Robert Half is working with a client in the metro-Atlanta area seeking a Data Engineer.</p><ul><li>Develop ETL/ELT pipelines</li><li>Integrate multiple data sources</li><li>Optimize performance</li><li>Build data models</li><li>Manage cloud environments</li><li>Support analytics teams</li></ul>
<p>We are looking for a Sr. Systems Engineer to support and enhance enterprise infrastructure. This long-term contract position is suited for a hands-on, detail-oriented individual who can manage core Microsoft platforms, strengthen endpoint and identity services, and help maintain a secure, reliable IT environment. The role will work across server administration, cloud-connected services, endpoint operations, and security response while partnering with technical teams and business stakeholders to improve operational performance.</p><p><br></p><p>Responsibilities:</p><p>• Oversee daily administration of Windows Server environments and maintain stable performance across core infrastructure systems.</p><p>• Support Hyper-V ecosystems by managing clustered hosts, virtual machines, storage resources, backup operations, and disaster recovery readiness.</p><p>• Maintain enterprise endpoint management through Microsoft Intune and related tools, including application rollout, policy configuration, compliance enforcement, and remediation scripting.</p><p>• Administer identity platforms such as Active Directory, Microsoft Entra ID, and Microsoft 365, including access controls, authentication methods, and user lifecycle activities.</p><p>• Investigate infrastructure and security incidents, resolve vulnerabilities, and contribute to response efforts and root cause reviews.</p><p>• Provide advanced troubleshooting as an escalation point for complex systems, endpoint, and networking issues affecting users and business services.</p><p>• Build and refine automation using PowerShell to reduce manual effort, improve consistency, and support scalable IT operations.</p><p>• Create and update technical documentation, operational standards, and support procedures to strengthen service delivery and governance.</p><p>• Work with vendors, managed security partners, and internal teams to coordinate platform support, compliance activities, and infrastructure improvements.</p>
We are looking for a Help Desk/Desktop Support Analyst to support daily technology operations for a manufacturing environment in Piqua, Ohio. This Long-term Contract position focuses on resolving end-user technical issues, maintaining reliable desktop systems, and delivering responsive service across the Microsoft ecosystem. The ideal candidate brings strong troubleshooting ability, experience working with Windows-based environments, and a customer-focused approach to ticket resolution.<br><br>Responsibilities:<br>• Provide front-line technical assistance for desktop, software, and user access issues in a manufacturing setting.<br>• Diagnose and resolve incidents involving Microsoft Windows systems, standard business applications, and workstation performance.<br>• Manage service desk requests from intake through closure while keeping users informed on progress and next steps.<br>• Support user account administration and access management tasks within Active Directory.<br>• Assist with device deployment, software distribution, and endpoint maintenance using Microsoft SCCM tools.<br>• Contribute to support activities related to Microsoft 365 applications and collaboration platforms, including SharePoint when needed.<br>• Document troubleshooting steps, solutions, and recurring issues to improve service consistency and knowledge sharing.<br>• Partner with internal technical teams on system support efforts, including integration-related tasks where applicable.
We are looking for an experienced .Net Software Developer to join a non-profit organization in Middleton, Wisconsin on a Long-term Contract assignment. This position will support digital products used by educators and students, with a strong focus on application stability, production support, and ongoing software quality. The role blends hands-on development with support leadership, partnering closely with product, infrastructure, QA, and customer-facing teams to improve reliability and user experience.<br><br>Responsibilities:<br>• Lead the day-to-day software support function by guiding technical work, reviewing code, coordinating releases, and ensuring issues are followed through to resolution.<br>• Investigate application problems across production and test environments, resolve defects directly when appropriate, and route work effectively when broader team support is needed.<br>• Build a strong understanding of system architecture, operational dependencies, and business needs by working closely with technical, infrastructure, product, and customer-focused teams.<br>• Develop, enhance, and maintain secure, testable application code using .NET technologies and modern front-end frameworks.<br>• Keep applications current by updating dependencies, improving maintainability, and aligning solutions with established security, performance, and coding standards.<br>• Partner with technical leads and stakeholders to strengthen product readiness, clarify support ownership, and improve deployment outcomes.<br>• Contribute actively within an Agile team by estimating work, identifying delivery risks, and participating in planning and execution discussions.<br>• Monitor operational concerns such as alerts, storage issues, and queue-related warnings, and help address them before they affect end users.<br>• Support vulnerability review and remediation efforts by working with development and infrastructure teams to prioritize and address security findings.<br>• Adapt across multiple initiatives and technologies, shifting priorities effectively while maintaining clear communication on progress, blockers, and risks.
We are looking for a Data Analyst to support revenue cycle performance through thoughtful reporting, data interpretation, and visual analytics in Westerville, Ohio. This contract opportunity with permanent potential is ideal for someone who can turn complex operational and financial data into clear recommendations that help leaders improve patient accounts outcomes. The role partners closely with analytics and revenue cycle stakeholders to build dependable reporting tools, surface performance insights, and guide informed business decisions while handling sensitive information with discretion.<br><br>Responsibilities:<br>• Evaluate revenue cycle and patient accounts data to uncover patterns, variances, and opportunities that influence operational and financial results.<br>• Gather, clean, transform, and organize data from multiple sources to create consistent datasets for recurring analysis and reporting.<br>• Design, update, and optimize dashboards, scorecards, and automated reports that improve visibility into key performance indicators.<br>• Deliver ad hoc analyses for leadership, translating findings into practical recommendations that support timely decision-making.<br>• Work with managers and business partners to investigate root causes of performance issues and quantify their impact on outcomes.<br>• Present analytical findings through concise written summaries, visualizations, and verbal updates tailored to stakeholder needs.<br>• Maintain clear documentation for data definitions, logic, methodologies, and reporting assets to support transparency and long-term usability.<br>• Collaborate effectively across teams, share knowledge with colleagues, and help maintain workflow coverage when business needs require additional support.
<p><strong>Technical Project Manager II </strong></p><p><strong>Location:</strong> Hybrid 4x Onsite Weekly, Mount Laurel, NJ</p><p><strong>Job Type:</strong> Contract</p><p><strong>Pay: </strong>Available on W2</p><p><strong>Overview</strong></p><p>We are seeking an experienced <strong>Technical Project Manager II</strong> to lead and deliver complex IT initiatives in a fast-paced enterprise environment. This role is responsible for managing large-scale programs consisting of multiple concurrent projects, driving Agile best practices, and ensuring successful delivery of technology solutions that align with business objectives.</p><p>The ideal candidate will bring a strong background in <strong>Agile project management, Scrum leadership, stakeholder communication, and enterprise program delivery</strong>, along with a proven ability to coordinate cross-functional teams and deliver results on time and within budget.</p><p><strong>Key Responsibilities</strong></p><ul><li>Manage complex, enterprise-scale IT programs and projects from initiation through delivery.</li><li>Lead Agile teams and promote Scrum principles, values, and best practices.</li><li>Serve as a Scrum Master and Agile leader, coaching teams on Agile methodologies and tools.</li><li>Develop and maintain project plans, schedules, budgets, milestones, and resource allocations.</li><li>Track and report project KPIs, risks, dependencies, and overall program health.</li><li>Ensure projects remain aligned with business goals, priorities, and strategic objectives.</li><li>Coordinate activities across multiple engineering, development, and business teams.</li><li>Communicate project strategy, status updates, risks, and changes to technical and business stakeholders.</li><li>Identify delivery risks and drive mitigation strategies to support successful outcomes.</li><li>Partner with leadership teams to prioritize technology initiatives and maximize business value.</li><li>Facilitate collaboration between engineering, deployment, and operational teams to improve solution delivery and sustainability.</li><li>Monitor project portfolios and recommend adjustments to scope, timing, resources, or budgets as needed.</li></ul><p><br></p>
<p>We are looking for a Business Systems Analyst to support business process improvement and data-driven decision-making in Branford, Connecticut. This role focuses on analyzing system needs, reviewing business documentation, and translating operational requirements into effective technical solutions. The ideal candidate brings hands-on experience with Oracle-based environments, strong SQL and PL/SQL capabilities, and the ability to work across teams to strengthen enterprise systems.</p>
We are looking for a Technical Project Manager to support complex telecommunications and infrastructure initiatives in Ohio. This contract opportunity with potential for a permanent role is ideal for a project leader who can organize delivery efforts, align technical and business stakeholders, and keep multiple workstreams moving efficiently. The right candidate will bring strong communication, sound judgment, and a disciplined approach to planning, execution, and reporting across fast-moving technology projects.<br><br>Responsibilities:<br>• Direct the full lifecycle of telecommunications, network, and infrastructure projects from kickoff through completion.<br>• Build detailed project roadmaps that define scope, timelines, milestones, staffing needs, and key deliverables.<br>• Partner with internal teams, external vendors, and business stakeholders to maintain alignment and drive successful outcomes.<br>• Identify project risks, interdependencies, and obstacles early, then implement practical plans to reduce impact.<br>• Monitor schedules, budgets, and progress metrics to keep initiatives on track and within agreed expectations.<br>• Present clear and timely status updates to leadership, highlighting achievements, concerns, and next steps.<br>• Balance competing priorities across several active projects while adjusting plans to meet shifting business needs.<br>• Strengthen execution standards by promoting consistent project management practices and continuous process improvement.<br>• Serve as a central point of coordination between operational, technical, and business groups to support effective decision-making.
<p>We are looking for an experienced Solutions Architect to support enterprise-level telecom strategy and solution design in Philadelphia, Pennsylvania. This is a long-term contract position focused on shaping scalable, secure, and integrated architecture across complex network, platform, and software environments. The role partners with technical teams to evaluate current-state capabilities, define architecture direction, and guide implementation decisions that align with business priorities.</p><p><br></p><p>Responsibilities:</p><p>• Lead enterprise architecture planning and recommend technical priorities that support long-term business and infrastructure goals.</p><p>• Define and promote architecture standards, design principles, and technical guidelines for integrated technology solutions across networks, platforms, and applications.</p><p>• Assess existing applications to identify modernization opportunities, operational risks, cost considerations, and performance improvements.</p><p>• Provide documented recommendations on infrastructure options that can be used as applications are modernized, re-architected with specific focus on determining how applications can migrate to Kubernetes and other cloud based infrsstructure. </p><p>• Create architecture frameworks, reference models, and documentation to support the rollout of revised technical standards and cross-system integration efforts.</p><p>• Contribute to the development and oversight of architecture governance practices to ensure solution consistency, compliance, and design quality.</p><p>• Provide senior-level technical direction to project teams during planning, design, implementation, and optimization activities.</p><p>• Evaluate solution options by balancing security, scalability, interoperability, and business impact across enterprise environments.</p><p>• Monitor emerging telecom and infrastructure technologies to recommend innovations that strengthen the organization’s architecture strategy.</p>
<p>We are looking for Technical Project Coordinators to support overnight field service operations for business customer projects. </p><p>This is an Overnight, fully Remote position, shift: 6pm-3am Eastern, Sunday through Thursday. </p><p><br></p><p>Position is focused on coordinating installation, upgrade, specialized service, and remediation activities from technician dispatch through final work order closeout. In this role, you will act as the central point of communication among technicians, dispatch, project teams, vendors, and customer stakeholders to help keep scheduled work on track. The position requires strong real-time coordination, clear documentation, and consistent progress reporting throughout each service event.</p><p><br></p><p>Responsibilities:</p><p>• Oversee each assigned service event from initial technician dispatch through completion and release of the work order.</p><p>• Confirm readiness before work begins by reviewing scope, verifying arrival expectations, checking material needs, and identifying site access considerations with field technicians.</p><p>• Serve as the main day-of-service contact for technicians, internal teams, vendors, and customer stakeholders during overnight operations.</p><p>• Provide immediate coordination and operational support when issues arise during installations, upgrades, or remediation work.</p><p>• Track and monitor technician progress activity against planned milestones and timelines to help ensure timely execution of project milestones and implementation milestones.</p><p>• Record status updates on a recurring basis in designated project tracking tools and communicate progress to relevant stakeholders.</p><p>• Verify that required completion items, including test records, documentation, and site photographs, are collected, reviewed, and submitted within required timeframes.</p><p>• Help maintain service quality and customer satisfaction by ensuring technical requirements and project expectations are addressed throughout the engagement.</p>
<p>We are looking for a Software Engineering Manager to lead embedded software initiatives supporting advanced digital power control products in Greater Cleveland, Ohio. This position combines hands-on technical leadership with people management, guiding firmware design for real-time systems while helping a small engineering team deliver reliable, production-ready solutions. The ideal candidate brings deep experience in embedded development, strong collaboration skills, and a practical approach to building high-performance control software.</p><p><br></p><p>Responsibilities:</p><p>• Direct the design and delivery of embedded software for digital power control applications that produce DC and AC power outputs.</p><p>• Define and develop real-time firmware architectures for MCU, DSP, or FPGA-based platforms using C, C++, or comparable low-level programming languages.</p><p>• Supervise, coach, and develop a team of 2 to 5 engineers through regular feedback, technical guidance, code review oversight, and performance management.</p><p>• Partner with hardware, systems, and product stakeholders to establish software requirements, technical interfaces, and implementation priorities.</p><p>• Promote disciplined engineering practices by strengthening source control usage, test coverage, coding standards, and technical documentation.</p><p>• Oversee the software lifecycle from early concept and design through release, production support, and post-deployment improvement.</p><p>• Troubleshoot challenging embedded system issues in laboratory settings, identifying root causes and driving corrective action.</p><p>• Support project and team needs with occasional travel of up to 10%.</p>
<p><strong>Software Automation Engineer IV</strong></p><p><strong>Location: </strong>Remote, East Coast hours</p><p><br></p><p>We are seeking a senior-level <strong>Automation Engineer IV</strong> to help accelerate the development, deployment, and adoption of AI-enabled solutions across the enterprise. This role will sit at the intersection of <strong>Python engineering, automation, machine learning, software quality, and AI enablement</strong>, helping move AI and ML use cases from development and experimentation into reliable, scalable production environments.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><ul><li>Help operationalize <strong>AI and machine learning solutions</strong>, moving models and AI-enabled applications from development into scalable production environments.</li><li>Develop reusable frameworks, utilities, and automation that make it easier for application teams to <strong>integrate and deploy AI capabilities</strong>.</li><li>Build Python-based services, scripts, APIs, and automation workflows supporting AI and ML use cases.</li><li>Partner with technical teams to identify opportunities where <strong>AI can improve existing applications, processes, testing, and operational workflows</strong>.</li><li>Establish repeatable development, testing, deployment, and monitoring practices for AI-enabled applications.</li><li>Code, test, document, implement, and support new or modified machine learning systems supporting a broad range of clinical and enterprise use cases.</li><li>Evaluate emerging technologies and recommend opportunities to reuse existing capabilities versus building new solutions.</li><li>Partner with various SOC Leaders, technical owners, and stakeholders to understand operational challenges and automation opportunities.</li></ul><p>Design, build, and deploy AI-powered solutions such as:</p><ul><li>AI triage bots</li><li>Watchlist automation</li><li>Incident response automation</li><li>Security operations workflows</li><li>AI agents and intelligent automation tools</li><li>Build solutions end-to-end, from requirements gathering through deployment and support.</li><li>Participate in architectural design and technical decision-making.</li><li>Integrate AI and automation tools into existing enterprise systems and workflows.</li><li>Improve SOC efficiency by reducing false positives, manual effort, and administrative tasks.</li><li>Develop software solutions utilizing AWS services and APIs.</li><li>Collaborate across security, engineering, and operations teams.</li></ul>
<p>We are looking for a Systems Administrator for a contract-to-hire opportunity in Macedonia, Ohio. This position blends hands-on technical support with entry-level Salesforce administration, making it ideal for someone who enjoys solving user issues while expanding their platform expertise. The role offers a hybrid work arrangement and the chance to build experience across both day-to-day support operations and business system administration.</p><p><br></p><p>Responsibilities:</p><p>• Deliver first- and second-level technical support for employees experiencing hardware, software, and access-related problems.</p><p>• Investigate and address Salesforce user issues, escalating more complex matters when needed to keep systems running effectively.</p><p>• Build and update reports and dashboards within Salesforce to help teams access meaningful business information.</p><p>• Manage user accounts, permissions, and basic platform settings to support secure and efficient system use.</p><p>• Assist with onboarding activities by preparing accounts, configuring access, and resolving setup-related questions for new team members.</p><p>• Work closely with internal technology teams and Salesforce specialists to support system improvements and ongoing service needs.</p><p>• Track support requests through resolution while maintaining clear communication with end users throughout the process.</p>
<p><strong>SharePoint Developer</strong></p><p><strong>Location:</strong> Remote (Must be able to work Pacific Time business hours)</p><p><strong>Travel:</strong> Approximately 20% travel as needed</p><p><strong>Employment Type:</strong> Long Term Contract</p><p><strong>Work Authorization: Due to federal contract requirements, candidates must be U.S. Citizens.</strong></p><p><strong>Overview</strong></p><p>We are seeking an experienced <strong>SharePoint Developer</strong> to support digital transformation and workflow optimization initiatives within a highly regulated environment. This role will focus on modernizing quality and compliance systems through advanced SharePoint development, workflow automation, custom application development, and business intelligence solutions.</p><p>The ideal candidate combines strong technical expertise with business process improvement skills and can partner effectively with quality, engineering, operations, and business stakeholders to deliver scalable digital solutions.</p><p><strong>Key Responsibilities</strong></p><ul><li>Design, develop, and maintain advanced SharePoint solutions, including custom sites, workflows, forms, and SPFx components</li><li>Develop and enhance workflow automation using Power Automate, Power Apps, Python, and Microsoft 365 technologies</li><li>Analyze existing business processes and redesign workflows to improve efficiency, reduce manual effort, and strengthen compliance</li><li>Build dashboards, reports, and analytics solutions using Power BI and Tableau</li><li>Create user-friendly internal applications following UX/UI best practices</li><li>Collaborate with stakeholders to gather requirements and translate business needs into technical solutions</li><li>Support data-driven decision making through reporting, analytics, and root cause analysis</li><li>Develop documentation, standard operating procedures (SOPs), and training materials</li><li>Lead user onboarding, training, and change management activities</li><li>Ensure digital solutions align with regulatory, quality, and operational requirements</li><li>Support continuous improvement initiatives across quality and operational functions</li></ul><p><br></p>