<p>A public-sector organization is seeking an Application Support Analyst to provide day‑to‑day operational support for internal application systems and end‑user technology. This role focuses on maintaining desktop environments, administering third‑party software, supporting business applications, and ensuring reliable operation of computer hardware, peripherals, and operating systems. The position requires a self‑motivated professional who can work independently, manage multiple tasks, and coordinate with external vendors when needed.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Support and maintain a Microsoft‑based desktop environment, including installation, configuration, and troubleshooting of computers, printers, and related peripherals.</li><li>Administer and support vendor‑provided application systems used across the organization.</li><li>Perform operating system installation, configuration, updates, and issue resolution.</li><li>Assist with job scheduling, documentation, and routine operational tasks for application software.</li><li>Provide end‑user support, training, and guidance to ensure effective use of technology resources.</li><li>Install and maintain digital display equipment as needed.</li><li>Utilize scripting tools such as PowerShell to automate tasks and improve efficiency.</li><li>Serve as a liaison between internal teams and external vendors to resolve technical issues.</li><li>Maintain accurate records of work activities using established ticketing and change‑management processes.</li><li>Support organizational needs during emergency situations as part of an emergency‑critical role.</li></ul><p><br></p>
<p>Exciting opportunity helping our client enhance, modify, and streamline their B2B E-Commerce platform built in Oracle ATG/Java Stack. Must be willing to work a hybrid work schedule in the Tampa, FL area. </p><p><br></p><p>We’re looking for a highly skilled E‑Commerce Developer with hands-on experience building and optimizing enterprise‑level online commerce solutions. In this role, you’ll work with the Oracle ATG Commerce platform and a modern Java-based tech stack to design, develop, and enhance high‑performance e‑commerce applications. You’ll collaborate closely with cross‑functional teams to deliver scalable, secure, and user‑friendly digital experiences.</p><p>This position is ideal for someone who thrives in a fast-paced environment, enjoys solving complex technical challenges, and wants to play a key role in shaping the future of our digital commerce ecosystem.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Design, develop, and maintain e‑commerce applications using <strong>Oracle ATG Commerce</strong> and related modules.</li><li>Build and enhance backend services using <strong>Java, J2EE, JSP, JSTL</strong>, and modern development frameworks.</li><li>Develop and integrate <strong>REST and SOAP APIs</strong> to support internal and external system communication.</li><li>Collaborate with product managers, UX designers, and QA teams to deliver high‑quality features and enhancements.</li><li>Optimize application performance, scalability, and reliability across the full technology stack.</li><li>Work with <strong>Oracle databases</strong>, writing efficient SQL queries, stored procedures, and performance tuning.</li><li>Implement front‑end components using HTML, CSS, JavaScript, and modern UI frameworks.</li><li>Participate in code reviews, architectural discussions, and best‑practice development processes.</li><li>Troubleshoot production issues and support ongoing platform stability and improvements.</li></ul>
<p>We are looking for a Help Desk L1 to join an information technology team supporting a diverse client base in Tampa, Florida. This contract opportunity with permanent potential is ideal for someone who enjoys resolving technical issues, delivering excellent service, and working across a range of business environments from single-office operations to larger multi-site networks. The role combines remote support with occasional onsite assistance, requiring strong troubleshooting ability, clear communication, and a proactive approach to client support.</p><p><br></p><p>Responsibilities:</p><p>• Provide remote and onsite technical assistance for client systems, ensuring timely resolution of hardware, software, and connectivity issues.</p><p>• Monitor and support core infrastructure components such as workstations, servers, switches, routers, firewalls, and related equipment.</p><p>• Manage the full lifecycle of support requests by documenting issues, prioritizing tasks, communicating updates, and closing tickets accurately.</p><p>• Support Microsoft desktop applications and cloud-based platforms, including end-user assistance with Microsoft 365 tools.</p><p>• Contribute to technology deployments and service initiatives by assisting with implementation tasks and follow-up support.</p><p>• Collaborate with team members to share technical knowledge, troubleshoot complex problems, and improve service delivery.</p><p>• Help strengthen service offerings by identifying recurring issues and suggesting practical improvements to support processes or solutions.</p><p>• Guide end users on effective day-to-day use of computers, servers, and network resources to improve productivity and reduce repeat issues.</p>
<p> </p><p><strong>Key Responsibilities</strong></p><p><strong>Tyler Munis System Administration</strong></p><ul><li>Administer, configure, and maintain all Tyler Munis ERP modules </li><li>Manage system updates, patches, upgrades, and environment refreshes.</li><li>Monitor system performance, troubleshoot issues, and coordinate with Tyler Technologies as needed.</li><li>Maintain user roles, permissions, security settings, and workflow configurations.</li><li>Oversee data integrity, system logs, and scheduled jobs.</li></ul><p><strong>Technical Support & Maintenance</strong></p><ul><li>Perform routine system health checks, database maintenance tasks, and application monitoring.</li><li>Support integrations between Munis and other City systems (e.g., HRIS, financial systems, document management).</li><li>Assist with report development using tools such as <strong>Crystal Reports, SQL, SSRS</strong>, or Munis reporting utilities.</li><li>Participate in disaster recovery planning and testing for ERP systems.</li><li>Document system configurations, procedures, and technical workflows.</li></ul><p><strong>Customer Service & Functional Support</strong></p><ul><li>Serve as a primary point of contact for HR, Payroll, Finance/Accounting Stakeholders using Munis.</li><li>Provide Tier 2/Tier 3 support for functional and technical issues.</li><li>Train end users, develop user guides, and support onboarding for new staff.</li><li>Collaborate with business units to analyze needs, improve processes, and implement system enhancements.</li></ul><p><strong>Secondary Technical Skills (Preferred but Not Required)</strong></p><p>These skills are not mandatory but are highly valuable in supporting ERP ecosystem:</p><ul><li>SQL scripting and database query optimization</li><li>API or flat‑file integrations</li><li>Basic PowerShell or automation scripting</li><li>Experience with workflow automation tools</li><li>Familiarity with ITIL service management practices</li><li>Knowledge of financial, HR, payroll, or procurement business processes</li><li>Experience with cloud‑hosted Munis environments or hybrid infrastructure</li></ul><p><strong> </strong></p>
We are looking for a knowledgeable and detail-oriented ERP Analyst to manage and support Tyler Munis systems in Saint Petersburg, Florida. This role involves overseeing system functionality, ensuring seamless operations, and collaborating with stakeholders to optimize processes. The ideal candidate demonstrates technical expertise, strong problem-solving skills, and a commitment to delivering excellent service.<br><br>Responsibilities:<br>• Administer, configure, and maintain Tyler Munis ERP modules to ensure system reliability and performance.<br>• Perform system updates, patches, and upgrades while managing environment refreshes.<br>• Monitor system functionality, troubleshoot technical issues, and coordinate resolutions with Tyler Technologies.<br>• Manage user roles, permissions, security settings, and workflow configurations to maintain system integrity.<br>• Develop and maintain documentation for system configurations, procedures, and workflows.<br>• Provide Tier 2 and Tier 3 technical support to resolve functional and technical challenges.<br>• Collaborate with departments to analyze business needs, improve processes, and implement system enhancements.<br>• Support integration efforts between Tyler Munis and other systems, such as financial and document management platforms.<br>• Assist with report creation using tools like Crystal Reports and Munis reporting utilities.<br>• Participate in disaster recovery planning and testing for ERP systems.
<p>We are looking for an experienced HR Director to lead human resources strategy and daily operations for a growing organization in Sarasota, Florida. This role calls for a leader who can partner effectively with department heads, guide a small HR team, and support a workforce that spans operations, administrative, and leadership functions. The ideal candidate brings a practical, hands-on approach to employee relations, compliance, benefits administration, and talent planning while helping the business scale with structure and consistency.</p><p><br></p><p>Responsibilities:</p><p>• Partner with operational and corporate leaders to shape HR strategies that support workforce growth, retention, and organizational goals.</p><p>• Lead and develop a team of HR professionals by assigning priorities effectively, coaching performance, and building a collaborative department culture.</p><p>• Anticipate staffing demands across operations, administrative teams, and leadership groups, and create recruiting plans that strengthen talent pipelines.</p><p>• Oversee performance review processes, identify development opportunities, and address performance concerns with clear documentation and follow-through.</p><p>• Maintain HR policies, records, and practices that align with employment standards and applicable safety-related requirements.</p><p>• Support benefits administration by assisting with open enrollment activities, responding to employee questions, and helping employees understand available programs.</p><p>• Manage employee relations matters across a diverse workforce, providing guidance on sensitive workplace concerns with professionalism and consistency.</p><p>• Contribute to HR process improvement efforts, including supporting the rollout and adoption of consolidated HR-related systems and tools as needed.</p>
<p><strong>Overview</strong></p><p>We are seeking a Level 2 Service Desk Technician with prior Managed Service Provider (MSP) experience to join a fast-paced, customer-focused IT support team. This role is ideal for someone who thrives in high-volume environments, enjoys solving complex issues, and takes a proactive approach to improving end-user experience and overall system reliability.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Handle inbound support calls, emails, and ticket requests across multiple client environments</li><li>Monitor system dashboards, alerts, and ticket queues to ensure timely response and resolution</li><li>Troubleshoot and resolve Level 2 technical issues prior to escalation</li><li>Identify recurring problems and proactively implement solutions to prevent future incidents</li><li>Reduce unnecessary escalations by independently resolving complex issues</li><li>Support and enhance the organization’s overall security posture through best practices and vigilance</li></ul><p><br></p><p><strong>Common Issue Types</strong></p><ul><li>User access and authentication issues</li><li>Internet connectivity and network performance problems</li><li>Remote access and VPN troubleshooting</li><li>Password resets and account lockouts</li><li>Printer and peripheral support</li><li>Phishing email identification and response</li></ul><p><br></p>
We are looking for a Desktop Support Specialist to deliver both remote and on-site technical support for clients across Tampa, Florida. This contract-to-permanent position is ideal for a hands-on IT specialist who can resolve complex issues, communicate clearly with users, and build confidence as a dependable technical resource. The role supports a wide range of Microsoft environments, endpoint technologies, and network infrastructure while contributing to project work and day-to-day service excellence.<br><br>Responsibilities:<br>• Provide technical assistance for desktops, servers, and network-connected systems through both remote troubleshooting and in-person support.<br>• Maintain and support client infrastructure, including switches, routers, firewalls, backup platforms, and other business-critical equipment.<br>• Administer Microsoft-based environments across on-premises and cloud platforms, including server technologies, Microsoft 365, and Azure-integrated solutions.<br>• Take part in technical initiatives and, when needed, guide project activities to ensure smooth execution and reliable outcomes.<br>• Escalate and resolve advanced support issues while working closely with colleagues to share knowledge and improve service delivery.<br>• Educate end users on effective use of computers, business applications, servers, and shared network resources.<br>• Contribute recommendations that help strengthen service offerings, support processes, and overall client experience.<br>• Handle occasional physical setup and movement of IT hardware such as computers, peripherals, and boxed equipment.
<p>We are looking for a <strong><em>Deployment Technician </em></strong> to join a short-term Contract assignment. In this role, you will support a time-sensitive rollout of tablet kiosk systems, combining hands-on installation work with onsite technical problem-solving. This opportunity is well suited to someone who enjoys working in the field, collaborating closely with a deployment team, and delivering reliable results within a defined project schedule.</p><p><br></p><p>Responsibilities:</p><p>• Travel to assigned sites throughout the region to complete kiosk deployment activities and support project timelines.</p><p>• Install, configure, and test tablet-based queuing devices to confirm they are operating correctly in each location.</p><p>• Diagnose and address routine hardware, connectivity, and setup issues encountered during onsite implementation.</p><p>• Verify that each device meets project standards before leaving the customer location.</p><p>• Provide clear status updates to the project team and document completed work, issues, and next steps.</p><p>• Work alongside another technician to manage daily deployment targets efficiently and professionally.</p><p>• Support scheduled inventory or storage checks, including occasional weekend visits when needed.</p>
We are looking for an experienced HR Recruiter to support hiring operations in Florida. This is a Contract position focused on attracting talent with relevant experience, guiding candidates through the selection process, and ensuring a smooth onboarding experience. The role also contributes to broader HR efforts by helping maintain compliant hiring practices and assisting with talent-related programs.<br><br>Responsibilities:<br>• Lead the recruitment process from initial outreach through offer coordination and onboarding for new employees.<br>• Identify and engage candidates through proactive sourcing strategies, application review, and targeted screening activities.<br>• Conduct interviews, coordinate feedback with hiring teams, and help move suitable applicants efficiently through each stage of hiring.<br>• Prepare onboarding activities and documentation to create a well-organized and positive start for new hires.<br>• Maintain recruiting records and workflows within applicant tracking and HR systems while using Microsoft Office tools to support daily operations.<br>• Ensure recruiting and onboarding practices align with applicable employment laws, labor requirements, and internal standards.<br>• Partner with internal stakeholders to manage hiring timelines, prioritize open roles, and keep recruitment projects on track.<br>• Assist with additional HR initiatives, including employee training support and talent management activities as needed.