We are looking for an experienced Collections Specialist to support business-to-business receivables activities for a long-term contract opportunity in Tampa, Florida. This position is ideal for someone who can manage a high-volume portfolio, communicate professionally with commercial clients, and use Excel to track payment activity and account status. The role offers virtual training and requires someone who is detail oriented and can balance strong follow-up skills with accurate reporting and documentation.<br><br>Responsibilities:<br>• Manage a portfolio of commercial accounts and drive timely payment resolution through consistent outreach and follow-up.<br>• Contact business customers by phone and email to address overdue balances, clarify billing issues, and negotiate appropriate payment arrangements.<br>• Maintain accurate records of collection activity, payment commitments, disputes, and account updates within internal systems.<br>• Use Excel tools such as VLOOKUPs and PivotTables to organize account data, identify collection trends, and support reporting needs.<br>• Review aging reports regularly to prioritize collection efforts and reduce outstanding receivables across an assigned workload.<br>• Partner with billing, credit, and internal stakeholders to investigate discrepancies and resolve issues affecting account payment.<br>• Monitor a high-volume workload of approximately 286 accounts while meeting productivity and service expectations.<br>• Participate in virtual onboarding and training while quickly adapting to established collection procedures and team workflows.
We are looking for a Collections Specialist to support a high-volume business-to-business accounts receivable environment in Bradenton, Florida. This Long-term Contract position is ideal for someone who communicates professionally, handles customer conversations with diplomacy, and stays organized while managing a large portfolio of past-due accounts. The person in this role will work directly with commercial customers to secure payment, record transactions accurately, and help maintain timely account resolution.<br><br>Responsibilities:<br>• Manage outreach for a large portfolio of commercial customer accounts, contacting businesses regarding overdue invoices and expected payment dates.<br>• Place frequent outbound calls and send follow-up communications to obtain updates, resolve payment issues, and encourage timely remittance under standard net 30 terms.<br>• Accept payment details from customers and ensure all received funds are entered accurately into the appropriate accounting records.<br>• Apply payments and update account activity within the general ledger or related financial systems to maintain accurate balances.<br>• Review aging information to prioritize collection efforts and escalate issues when payment delays require additional attention.<br>• Build productive relationships with customer contacts by handling collection conversations with professionalism, tact, and consistency.<br>• Coordinate with internal accounting or finance partners to clarify account discrepancies and support efficient resolution of outstanding balances.
We are looking for a Collections Specialist to support business-to-business account recovery efforts for a long-term contract opportunity in Tampa, Florida. This position focuses on managing a high-volume portfolio, resolving outstanding balances professionally, and using Excel to organize account activity and reporting. The ideal candidate brings strong commercial collections experience, confidence working with data, and the ability to communicate effectively with customers while maintaining accuracy and follow-through.<br><br>Responsibilities:<br>• Manage a portfolio of approximately 286 business accounts and take consistent action to reduce overdue balances.<br>• Contact commercial customers by phone and email to secure payment commitments, address disputes, and document collection activity.<br>• Review aging reports, billing details, and account status to prioritize follow-up and improve recovery results.<br>• Use Excel functions, including VLOOKUPs and pivot tables, to track trends, reconcile information, and support reporting needs.<br>• Partner with internal teams to investigate billing concerns, resolve payment issues, and maintain accurate account records.<br>• Monitor promise-to-pay arrangements and follow through with customers to ensure timely resolution of open invoices.<br>• Participate in virtual training and apply established collection procedures, compliance standards, and customer service expectations in daily work.