4 results for Management Resources in Tampa, FL

Technical Support Rep

Sarasota, FL
onsite
Contract / Temporary to Hire
17.41 - 20.16 USD / Hourly
The Product & Applications group is a specialized team within the Marketing organization responsible for delivering accurate, timely product and application support to both internal and external customers. This role serves as the first point of contact for troubleshooting inquiries related to instrument use, applications, maintenance, and best practices. The Technical Support Representative works closely with Marketing, Sales, Quality, and Operations teams to resolve customer issues and deliver a high level of technical support and customer service. Key Responsibilities<ul><li>Provide professional, timely responses to technical support requests received via phone, email, video call, or web form</li><li>Troubleshoot instrument-related issues, including mechanical, electronic, software, data, and chemistry-related concerns</li><li>Conduct post-sale product training sessions for customers</li><li>Assist customers in locating product documentation and resources</li><li>Document customer inquiries, quality concerns, warranty issues, and feedback in organizational systems</li><li>Generate repair and post-sale service quotes</li><li>Authorize, initiate, track, and manage customer product returns related to repair services</li><li>Maintain up-to-date product and application knowledge</li><li>Document problem statements, troubleshooting steps, and resolutions for all customer interactions</li><li>Partner with Quality teams to escalate and track product non-conformance complaints and communicate outcomes to customers</li><li>Identify potential sales opportunities and share insights with internal teams</li><li>Collect data and prepare reports on recurring technical issues, warranty trends, and system performance</li><li>Maintain accurate records in CRM systems for visibility across Marketing and Sales</li><li>Create and update CRM dashboards, reports, and activity logs</li><li>Enter and maintain leads, contact details, and account information, including updates to existing records</li><li>Log customer interactions such as calls, emails, and meeting notes to support full relationship history</li><li>Review and clean CRM data to ensure accuracy and integrity</li><li>Document instrument registrations</li><li>Prepare regular statistical reports for management related to support ticket volume and trends</li><li>Develop user-facing materials to improve system understanding and reduce support volume</li><li>Provide feedback to product management, sales, and engineering on opportunities for product improvement</li><li>Participate in continuous process improvement initiatives</li></ul>
2026-03-30T17:53:46Z

Application Support Analyst

Saint Petersburg, FL
onsite
Permanent
50000.00 - 70000.00 USD / Yearly
A public-sector organization is seeking an Application Support Analyst to provide day‑to‑day operational support for internal application systems and end‑user technology. This role focuses on maintaining desktop environments, administering third‑party software, supporting business applications, and ensuring reliable operation of computer hardware, peripherals, and operating systems. The position requires a self‑motivated professional who can work independently, manage multiple tasks, and coordinate with external vendors when needed. Key Responsibilities<ul><li>Support and maintain a Microsoft‑based desktop environment, including installation, configuration, and troubleshooting of computers, printers, and related peripherals.</li><li>Administer and support vendor‑provided application systems used across the organization.</li><li>Perform operating system installation, configuration, updates, and issue resolution.</li><li>Assist with job scheduling, documentation, and routine operational tasks for application software.</li><li>Provide end‑user support, training, and guidance to ensure effective use of technology resources.</li><li>Install and maintain digital display equipment as needed.</li><li>Utilize scripting tools such as PowerShell to automate tasks and improve efficiency.</li><li>Serve as a liaison between internal teams and external vendors to resolve technical issues.</li><li>Maintain accurate records of work activities using established ticketing and change‑management processes.</li><li>Support organizational needs during emergency situations as part of an emergency‑critical role.</li></ul>
2026-03-04T13:38:39Z

People and Talent Coordinator

Saint Petersburg, FL
onsite
Permanent
75000.00 - 85000.00 USD / Yearly
We are looking for a dedicated HR Coordinator to join our Human Resources team in New York, NY. This role focuses on enhancing recruitment processes, supporting employee onboarding, and contributing to various HR initiatives. The ideal candidate will thrive in a dynamic environment and demonstrate exceptional organizational and communication skills. Responsibilities:• Manage the entire recruitment process, including job postings, candidate screening, and offer extensions.• Organize and coordinate interview schedules, ensuring panels are well-prepared and structured feedback is collected.• Maintain clear and consistent communication regarding hiring pipelines, recruitment metrics, and updates.• Facilitate employee onboarding by collaborating with People Operations to ensure a seamless experience.• Participate in the development and delivery of training programs for managers and employees.• Assist with international recruitment efforts, including logistical coordination and global hiring strategies.• Support the integration of talent during mergers and acquisitions to align with organizational culture and processes.• Handle People Operations tasks such as employee communications, documentation management, and general HR administration.
2026-03-03T13:58:41Z

Digital Project Manager

Clearwater, FL
onsite
Permanent
75000.00 - 90000.00 USD / Yearly
HOT OPENING. Permanent hire position that will require fully in-office at our client's location in Clearwater, FL. Local candidates only. Will be setting up interviews with our client for the 2nd week of February. We’re looking for a Digital Project Manager with strong experience leading web, ecommerce, and digital marketing initiatives. This person will coordinate cross‑functional teams, manage timelines and deliverables, and ensure digital projects move smoothly from concept to launch. You’ll work closely with developers, designers, media specialists, and business stakeholders to drive high-quality execution across web development, Shopify builds, media buying, and process improvements.This is a mid‑level role suited for someone who can blend technical understanding with excellent communication and project leadership. What You’ll DoLead day‑to‑day project management across web development, Shopify launches, and digital marketing initiativesPlan, scope, and manage sprints within Scrum/Agile methodologiesCoordinate cross‑department communication between dev, creative, marketing, analytics, and leadership teamsOversee timelines, roadmaps, budgets, and resource allocationManage and optimize workflows, documentation, and digital processesSupport media buying initiatives across Google Ads, Google Merchant Center, GA4, and Meta platformsPartner with stakeholders to gather requirements, translate needs into actionable tasks, and ensure accurate executionFacilitate daily standups, sprint planning, retrospectives, and project reviewsConduct basic QA/UAT and ensure deliverables meet quality standardsIdentify risks, blockers, and inefficiencies, proposing solutions proactively.
2026-03-18T13:13:43Z