We are looking for a Contract Collections Specialist to support a high-volume business-to-business accounts receivable environment in Florida. This role focuses on managing past-due commercial accounts, maintaining strong customer relationships, and helping improve cash flow through consistent follow-up and accurate payment handling. The ideal candidate brings strong B2B collections experience, communicates with diplomacy, and is comfortable working within general ledger-based accounting systems.<br><br>Responsibilities:<br>• Manage a large portfolio of commercial customer accounts and conduct consistent outbound follow-up regarding overdue balances.<br>• Contact business clients to discuss outstanding invoices, confirm payment status, and encourage timely resolution within established payment terms.<br>• Record incoming payments accurately and collect payment details from customers while maintaining complete documentation.<br>• Update account activity, track collection efforts, and keep records current to support reporting and internal visibility.<br>• Work collaboratively with customers to address billing questions, resolve account concerns, and preserve positive business relationships.<br>• Monitor aging accounts and prioritize outreach to reduce delinquency across a high-volume receivables workload.<br>• Use accounting and ledger-based systems to post transactions and support the accuracy of financial records.
We are looking for a detail-oriented Shared Services AR Analyst II to join a healthcare business services team in Florida. This contract opportunity with permanent potential focuses on managing complex secondary insurance receivables, addressing claim denials, and supporting efficient revenue cycle operations across a range of non-Medicare payer types. The position also contributes to front desk coverage, team support, and special projects within a fast-paced office environment.<br><br>Responsibilities:<br>• Manage and resolve outstanding secondary insurance balances for commercial plans, Medicare Advantage, Blue Cross, workers’ compensation, auto claims, and other non-Medicare accounts.<br>• Investigate aging receivables and take appropriate follow-up actions to improve collections and reduce unresolved account balances.<br>• Review denied or rejected claims, determine the appropriate next steps, and coordinate routing for timely resolution.<br>• Use business systems and accounting platforms, including Oracle, SharePoint, and patient accounting applications, to document activity and maintain accurate records.<br>• Provide assistance at the front desk while following established office security procedures and visitor protocols.<br>• Support newer team members through training assistance, shadowing, and day-to-day guidance on workflows and best practices.<br>• Contribute to accounts receivable initiatives and departmental projects designed to improve operational performance and billing outcomes.