We are looking for an experienced Systems Administrator to join our team in Tampa, Florida. This contract-to-permanent position offers the opportunity to work with diverse clients ranging from small businesses to large enterprise networks. The role involves providing both remote and onsite technical support, managing advanced server environments, and leading technology projects.<br><br>Responsibilities:<br>• Monitor and maintain client networks, including servers, switches, routers, firewalls, and specialized equipment.<br>• Manage Microsoft server solutions, including on-premises and cloud-based environments, as well as Azure integrations and backup systems.<br>• Provide support for Microsoft 365 Business applications and Office 2021 or later.<br>• Lead or participate in technology projects to ensure successful implementation and client satisfaction.<br>• Collaborate with team members to share knowledge and develop effective solutions for technical challenges.<br>• Train end users on the proper use of computers, servers, and network resources.<br>• Offer recommendations to improve products and services based on client feedback and evolving needs.<br>• Perform physical tasks such as handling boxes and equipment as required.<br>• Assist with troubleshooting workstations, networks, and IP topology issues.
We are looking for a skilled Customer Service Manager to join our team on a contract basis in Clearwater, Florida. This role involves overseeing customer care operations and managing e-commerce channels while ensuring smooth team coordination. The position requires a hybrid work schedule, with 2-3 days in the office.<br><br>Responsibilities:<br>• Manage e-commerce operations across platforms such as Shopify, Amazon, and Walmart, including new product setups and updates to product detail pages.<br>• Supervise the consumer care team, including one team lead and eight local agents, while ensuring alignment with offshore support teams.<br>• Provide exceptional customer service by addressing consumer inquiries and resolving issues promptly.<br>• Utilize Shopify and other e-commerce tools to maintain and optimize online retail operations.<br>• Collaborate with team members to ensure efficient workflows and adherence to business objectives.<br>• Monitor and report on team performance and customer satisfaction metrics.<br>• Assist with onboarding and training team members to maintain high service standards.<br>• Coordinate with management and stakeholders to meet organizational goals.<br>• Maintain business casual attire and uphold company values in all interactions.
<p>We are seeking a <strong>Senior Accountant</strong> to support a $245M organization (targeting $500M+ in growth over 5 years) that recently transitioned to Private Equity ownership and is actively undergoing strategic transformation. With upcoming acquisitions and ERP modernization underway, this is a critical role to support the accounting function during a period of change and transition. This is a <strong>Hybrid position requiring 2-3 days in office </strong>in Lakeland, FL.</p><p><br></p><p>The Senior Accountant will be responsible for hands-on general ledger management, bank and account reconciliations, and identifying and recommending improvements to current reconciliation processes. The role is ideal for a “doer and reviewer” who can not only catch the team up operationally but also elevate the accounting standards and processes across the board.</p><p><br></p><p>You’ll work closely with the Controller, who is leading M& A integration, and a strong staff accountant on the team, while helping assess gaps and improve SOPs for a smoother accounting operation.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Perform and review <strong>general ledger entries</strong> and <strong>month-end close activities</strong></li><li>Bring <strong>bank and account reconciliations</strong> up to date </li><li>Identify and correct errors in existing reconciliations</li><li>Evaluate existing reconciliation processes and <strong>recommend improvements</strong></li><li>Collaborate with the Controller and staff accountant to <strong>standardize procedures</strong></li><li>Review existing <strong>SOPs</strong> and suggest revisions as needed</li><li>Support ongoing transition in preparation for <strong>ERP implementation</strong> </li><li>Utilize <strong>MS Excel</strong> for reporting and data manipulation from legacy systems</li><li>Contribute to stabilizing the accounting function during department turnover</li></ul>
<p>Robert Half has an exciting opening for a Claims Business Analyst with an Insurance client based here in Tampa, FL.</p><p>Position kicks off on-site for initial onboarding period, before then becoming a permanent HYBRID schedule (Must be local to Tampa Bay area).</p><p>Compensation ranges $90-110K depending on experience (years as BA, years in P& C/Insurance/Banking)</p><p>Interviews are actively being scheduled - Apply NOW!</p><p><br></p><p><br></p><p><strong>TOP Skills/Experience Looking for:</strong></p><ul><li>Business Analyst experience in the Property & Casualty Insurance industry (or Banking)</li><li>Experience w/ Guidewire Software and ClaimCenter</li></ul><p><strong>Summary:</strong></p><p>The Claims Business Analyst will work with stakeholders across the enterprise to deliver business solutions that meet the needs of the stakeholders and the organization. This role involves gathering and documenting business requirements, answering questions from Developers and Quality Analysts, performing systems analysis and testing, and managing project priorities. Additionally, the Claims Business Analyst will be responsible for UI based configuration changes, demos of functionality to the business, and developing relationships with members of the Claims management team. </p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Elicit and document detailed business requirements for systems necessary to administer claims in accordance with established rules, configurations , and guidelines</li><li>Create and maintain documentation on system functionality</li><li>Assist with development and execution of test cases to ensure system changes meet business requirements by partnering with Quality Analysts as needed</li><li>Perform systems analysis and testing to identify and resolve application system problems</li><li>Coordinate changes and ensure proper communication and demos to the business with internal departments such as Claims, Customer Service, Finance as well as external customers</li><li>Configure system changes and ensure they are implemented correctly</li><li>Collaborate with Development team and other departments to ensure seamless integration and functionality of system changes</li></ul>
We are looking for a Senior Financial Analyst to join our team in Tampa, Florida. This role is ideal for someone with a strong attention to detail and a solid background in financial analysis, reporting, and data visualization. The position offers a hybrid work schedule, with the opportunity to work in the office two days per week.<br><br>Responsibilities:<br>• Perform in-depth financial analysis, including variance analysis and financial modeling, to support business decision-making.<br>• Prepare and analyze monthly financial statements, ensuring accuracy and compliance with financial principles.<br>• Develop annual forecasts and budgets, utilizing advanced data mining techniques.<br>• Create and maintain dashboards using Power BI, Tableau, and Power Query to provide actionable insights.<br>• Collaborate with cross-functional teams to gather and analyze financial data for ad hoc reporting.<br>• Utilize Alteryx to automate workflows and streamline financial processes.<br>• Support month-end and quarter-end reporting, ensuring all deadlines are met.<br>• Provide recommendations for process improvements based on financial trends and analysis.<br>• Monitor key financial metrics to identify opportunities for cost optimization and revenue growth.
<p>Robert Half has a brand new opening for an MS Access Developer with a local client here in Tampa.</p><p>Position is primarily remote, this person just needs to be local for occasional office visits (someone open to being fully Hybrid will stand out from others).</p><p>This is a 3 month contract, with potential for extension/rollover. </p><p>Compensation ranging $40-50/hr depending on experience.</p><p><br></p><p>Key Responsibilities:</p><p>Database Migration:</p><ul><li>Analyze the existing .mdb database structure, forms, queries, macros, and VBA code.</li><li>Upgrade the database to .accdb format, ensuring compatibility with Microsoft Access 2019.</li><li>Identify and resolve any deprecated features or compatibility issues during the migration.</li><li>Optimize database performance and implement best practices for the .accdb format.</li></ul><p>Office Upgrade Support:</p><ul><li>Collaborate with IT teams to support the transition from Office 2013 to Office 2019.</li><li>Test and validate database functionality in the Office 2019 environment.</li><li>Update or rewrite VBA code, macros, and scripts to ensure compatibility with Office 2019.</li></ul><p>Documentation and Training:</p><ul><li>Document the migration process, including any changes to database structure or code.</li><li>Provide user guides or training materials for end-users to adapt to the updated database.</li><li>Train internal staff on new features or changes resulting from the upgrade.</li></ul><p>Testing and Quality Assurance:</p><ul><li>Conduct thorough testing of the migrated database to ensure data integrity and functionality.</li><li>Troubleshoot and resolve any issues related to the database or Office upgrade.</li></ul><p>Stakeholder Collaboration:</p><ul><li>Work closely with project managers, IT staff, and end-users to gather requirements and ensure alignment with business needs.</li><li>Provide regular updates on project progress and escalate issues as needed.</li></ul>
<p><strong>Product Manager</strong></p><p><strong>Location</strong>: Orlando, FL (hybrid) </p><p><strong>Duration</strong>: Contract 52 weeks</p><p><br></p><p><strong>Position Overview</strong></p><p>We are seeking a highly skilled Product Manager to lead the strategy, development, and execution of technical and SaaS product initiatives. This role is ideal for someone passionate about driving innovation, enhancing user experience, and delivering scalable, secure solutions across complex platforms.</p><p><strong>Key Responsibilities</strong></p><p><strong>Product Strategy & Roadmap</strong></p><ul><li>Define and drive product vision, strategy, and roadmap integrating business capabilities, technical currency, UX, security, and compliance.</li><li>Develop features that enhance user satisfaction, engagement, revenue, and retention.</li><li>Prioritize initiatives based on business impact, customer needs, and technical feasibility.</li><li>Collaborate with stakeholders to ensure alignment with infrastructure, OS, authentication, and tool lifecycles.</li><li>Ensure scalability, performance, and security of all solutions.</li></ul><p><strong>Requirements Definition & Execution</strong></p><ul><li>Map user journeys to identify pain points and adoption metrics.</li><li>Analyze feedback from analytics, user data, and error reports to improve product experience.</li><li>Partner with engineering to define technical requirements for APIs, integrations, and data pipelines.</li><li>Own and manage the product backlog with clear prioritization and documentation.</li></ul><p><strong>Cross-Functional Collaboration</strong></p><ul><li>Act as a liaison between engineering, leadership, and product teams.</li><li>Translate technical concepts for diverse audiences.</li><li>Align with enterprise architects and platform teams for strategic consistency.</li></ul><p><strong>Execution & Delivery</strong></p><ul><li>Monitor KPIs and optimize through data-driven feedback loops.</li><li>Lead Agile ceremonies and ensure timely, high-quality product releases.</li><li>Create training resources for operational teams to support customer service excellence.</li></ul><p><strong>Technical Leadership & Innovation</strong></p><ul><li>Stay current with industry trends including AI and SaaS automation.</li><li>Use collaboration tools (e.g., Teams, Slack, JIRA, Confluence, Figma) to streamline communication.</li><li>Identify automation opportunities and propose technical investments.</li></ul><p><strong>Role-Specific Focus Areas</strong></p><ul><li>Manage product strategies involving complex integrations and source-of-record (SOR) data (e.g., pricing, accounting, guest info).</li><li>Define usability, compliance, and security rules for diverse datasets.</li></ul>
