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3 results for Communications Specialist in Tampa, FL

Customer Experience Specialist

St. Petersburg, Florida
onsite
Temporary to Hire
25 - 30 USD / Hourly
We are looking for a customer-focused detail-oriented individual to join a fully onsite team in Florida as a Customer Experience Specialist. This contract opportunity with potential for a permanent role is well suited for someone who can quickly build product knowledge, communicate with confidence, and take ownership of customer needs from initial contact through resolution. The role offers the chance to become a trusted contributor within a collaborative service environment while supporting both customers and internal business partners. Responsibilities: • Deliver responsive support to customers and internal stakeholders by handling inquiries with professionalism, accuracy, and care. • Manage incoming phone and email communications, clarify customer needs, and provide clear guidance on requests, orders, and service issues. • Process customer purchases, returns, and related documentation in accordance with company procedures and service expectations. • Prepare and complete return-related invoicing while ensuring records are accurate and up to date. • Serve as a support resource for the sales organization by assisting with customer follow-up and account coverage as needed. • Build a strong understanding of product offerings, current promotions, and common customer concerns to provide informed assistance. • Use approved response guidelines when addressing product questions and coordinate with technical support teams when more advanced troubleshooting is required. • Partner with colleagues to balance workloads, maintain service levels, and contribute to a culture of accountability and urgency.
2026-09-22T00:00:00Z

Customer Experience Specialist

Bradenton, Florida
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Customer Experience Specialist to support day-to-day order and customer account activities in Bradenton, Florida. This Long-term Contract position is ideal for someone who thrives in a busy, team-oriented setting and enjoys helping customers by providing timely, accurate information. In this role, you will partner with cross-functional teams to keep orders moving smoothly, address routine issues, and contribute to a positive overall customer experience. Responsibilities: • Manage customer orders from entry through completion, ensuring records remain accurate and up to date. • Examine incoming order details, identify routine issues, and take corrective action to prevent delays. • Respond to customer inquiries related to product details, pricing, stock levels, production timing, and shipping progress. • Create standard quotations and issue order confirmations to customers in a timely manner. • Handle adjustments to existing orders, including revisions, cancellations, returns, exchanges, and drop shipment requests. • Track open and backordered items, communicate expected shipment timelines, and share updates when delays occur. • Work closely with internal partners across sales, production, logistics, and accounting to align delivery needs and resolve order-related questions. • Provide shipment tracking support and assist with basic invoicing questions from customers. • Maintain organized customer and transaction data while escalating more complex service concerns when necessary.
2026-09-23T00:00:00Z

Commissions Specialist

Clearwater, Florida
onsite
Temporary to Hire
19 - 21.63 USD / Hourly
We are looking for a detail-oriented Commissions Specialist to join a growing team. This contract opportunity with potential for a permanent role is well suited for early-career professionals or entry-level candidates who are eager to build experience in a collaborative, high-volume environment. In this role, you will support revenue-related operations by organizing commission documentation, maintaining accurate records, and learning established workflows through hands-on training. The position offers close team interaction, practical exposure to accounting support functions, and the chance to develop strong administrative and analytical skills. Responsibilities: • Retrieve commission statements from internal platforms and spreadsheet-based sources, then organize and save files accurately across designated digital folders. • Manage electronic records with a high level of accuracy to ensure commission documentation is easy to access and properly maintained. • Use Outlook efficiently to organize communication, create inbox rules, and support timely follow-up on recurring tasks. • Provide clear updates to team members regarding completed work, file handling progress, and any issues that require attention. • Learn company procedures through in-person and virtual training, applying new knowledge quickly to daily assignments. • Support Revenue Analysts by gathering the commission information needed for revenue tracking and financial reporting activities. • Handle a steady workload in a fast-paced setting while adjusting priorities as business needs shift. • Maintain and track changing access credentials responsibly to ensure uninterrupted access to required systems and documents.
2026-09-23T00:00:00Z