<p>We are looking for a Medical Receptionist to support a busy patient-facing office in Ithaca, New York. This contract opportunity is ideal for someone who brings strong front-desk experience, excellent communication skills, and a thorough approach to patient service. In this role, you will help coordinate appointments, guide patients through insurance and payment questions, and contribute to a smooth and welcoming office experience.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming and outgoing patient calls, turning inquiries into scheduled visits while addressing questions related to upcoming appointments and billing.</p><p>• Coordinate appointment scheduling, confirmations, and reminders to help maintain an organized calendar and a positive patient experience.</p><p>• Review insurance details and complete required administrative documents so products and services are prepared on time for scheduled visits.</p><p>• Maintain accurate patient account information with discretion while following healthcare regulations and office standards.</p><p>• Explain service pricing, available coverage, and payment arrangements, then organize follow-up visits or additional outpatient appointments as needed.</p><p>• Support office performance goals by promoting service quality, following best practices, and encouraging referrals from existing patients when appropriate.</p><p>• Build productive relationships with outside providers and vendors while assisting with supply and inventory oversight for the practice.</p><p>• Participate in ongoing learning through scheduled training sessions, team meetings, and development activities.</p>
<p>We are seeking a compassionate, professional, and detail-oriented Medical Receptionist to join a busy healthcare office in the Syracuse area. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while supporting daily front-office operations. This position requires strong communication skills, attention to detail, and the ability to thrive in a fast-paced medical environment.</p><p><br></p><p>Key Responsibilities</p><ul><li>Greet and check in patients in a courteous and professional manner</li><li>Answer and direct incoming phone calls and respond to patient inquiries</li><li>Schedule, confirm, and reschedule patient appointments</li><li>Verify patient demographics, insurance information, and medical records</li><li>Collect copays and process payments as needed</li><li>Maintain accurate patient files and electronic medical records (EMR)</li><li>Assist with patient registration and intake paperwork</li><li>Coordinate communication between patients, providers, and clinical staff</li><li>Handle incoming and outgoing mail, faxes, and medical documentation</li><li>Ensure compliance with HIPAA and confidentiality regulations</li><li>Perform other administrative and clerical duties as assigned</li></ul><p><br></p>
<p>We are looking for a friendly and organized Medical Receptionist to support a patient-focused healthcare office in Cortland, New York. This contract-to-permanent opportunity is ideal for someone who enjoys creating a welcoming experience while keeping scheduling, patient communication, and front-desk operations running smoothly. The person in this role will help patients navigate appointments, insurance questions, and follow-up care while maintaining accurate records and attentive service throughout each interaction.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate incoming and outgoing patient calls, respond to pre-appointment questions, and guide conversations toward confirmed office visits when appropriate.</p><p>• Arrange appointments, send reminders, and confirm upcoming visits to help maintain an efficient daily schedule and a positive patient experience.</p><p>• Review insurance details, collect required forms, and prepare documentation so products and services are ready in time for scheduled appointments.</p><p>• Support patient check-in and front-desk activities while handling account information with discretion and in accordance with privacy and compliance standards.</p><p>• Explain service fees, available coverage, and payment choices, then organize follow-up visits or additional outpatient scheduling as needed.</p><p>• Contribute to quality and service goals by promoting best practices and encouraging satisfied patients to refer others to the practice.</p><p>• Build productive relationships with outside service partners and vendors while assisting with supply and inventory coordination.</p><p>• Participate in ongoing learning through meetings, conference calls, and training sessions to stay current on office procedures and patient service expectations.</p>
Paul Grenga with Robert Half Permanent Placement is partnering with a great company in East Syracuse, NY on their search for a Customer Service Support Representative to join their team. In this role you will be a critical resource and support for a high-impact sales team. This is an in-office role with starting wage of $21 - $23 per hour based on experience and includes a comprehensive total benefits package. Responsibilities include but not limited to: <br> Serve as the primary point of contact for customer inquiries, including answering calls, assisting walk-in customers, and processing fax and e-business orders with accurate pricing and product availability Act as a liaison between customers, the factory, and the sales team to ensure timely communication and resolution of requests Develop and maintain product knowledge to effectively address customer questions and promote services such as free delivery and custom solutions Coordinate inventory availability across the factory and three local WNY offices, ensuring prompt responses to all inquiries within the company’s 4-hour service commitment Manage inventory including restocking products, coordinating deliveries, and maintaining organized storage areas that reflect brand standards Build strong customer relationships by providing consistent support, identifying new product or service opportunities, and assisting with special requests Collaborate with sales, operations, and inside staff to deliver seamless service, promote value-added offerings, and uphold a culture of zero customer disappointments Serve as very occasional backup to small deliveries driver and light warehouse work <br> <br> Benefits / Perks: <br> Comprehensive benefits plan including health/dental/vision and 401K with 3% match Company university training for detail oriented growth
<p>We are seeking a highly organized and professional Administrative Assistant to provide day-to-day office support for a busy and growing organization in the Syracuse area. The ideal candidate will be detail-oriented, proactive, and able to manage multiple priorities while supporting office operations and ensuring a positive experience for both internal staff and external visitors.</p><p><br></p><p>Key Responsibilities</p><ul><li>Provide administrative support to management and department staff</li><li>Answer and direct incoming phone calls and emails</li><li>Schedule meetings, appointments, and maintain calendars</li><li>Prepare correspondence, reports, presentations, and other documents</li><li>Maintain accurate records and organize electronic and physical files</li><li>Order office supplies and assist with inventory management</li><li>Greet visitors and provide professional customer service</li><li>Coordinate travel arrangements and meeting logistics as needed</li><li>Assist with data entry, reporting, and special projects</li><li>Support general office operations and other duties as assigned</li></ul><p><br></p>
<p>We are seeking a detail-oriented Data Entry Clerk to support daily administrative and operational functions for a growing organization in the Syracuse area. The ideal candidate will be responsible for accurately entering, updating, and maintaining information in company databases and systems while ensuring data integrity and confidentiality.</p><p><br></p><p>Key Responsibilities</p><ul><li>Enter and update large volumes of data into internal databases and software systems</li><li>Review documents for accuracy and completeness before data entry</li><li>Verify and correct data discrepancies as needed</li><li>Maintain electronic and physical records in an organized manner</li><li>Generate reports and retrieve information upon request</li><li>Assist with scanning, filing, and document management</li><li>Respond to inquiries regarding records and documentation</li><li>Support other administrative projects as assigned</li></ul><p><br></p>