Paul Grenga with Robert Half Permanent Placement is partnering with a great company in East Syracuse, NY on their search for a Customer Service Support Representative to join their team. In this role you will be a critical resource and support for a high-impact sales team. This is an in-office role with starting wage of $21 - $23 per hour based on experience and includes a comprehensive total benefits package. Responsibilities include but not limited to: <br> Serve as the primary point of contact for customer inquiries, including answering calls, assisting walk-in customers, and processing fax and e-business orders with accurate pricing and product availability Act as a liaison between customers, the factory, and the sales team to ensure timely communication and resolution of requests Develop and maintain product knowledge to effectively address customer questions and promote services such as free delivery and custom solutions Coordinate inventory availability across the factory and three local WNY offices, ensuring prompt responses to all inquiries within the company’s 4-hour service commitment Manage inventory including restocking products, coordinating deliveries, and maintaining organized storage areas that reflect brand standards Build strong customer relationships by providing consistent support, identifying new product or service opportunities, and assisting with special requests Collaborate with sales, operations, and inside staff to deliver seamless service, promote value-added offerings, and uphold a culture of zero customer disappointments Serve as very occasional backup to small deliveries driver and light warehouse work <br> <br> Benefits / Perks: <br> Comprehensive benefits plan including health/dental/vision and 401K with 3% match Company university training for detail oriented growth
<p>We are seeking a highly organized and professional Administrative Assistant to provide day-to-day office support for a busy and growing organization in the Syracuse area. The ideal candidate will be detail-oriented, proactive, and able to manage multiple priorities while supporting office operations and ensuring a positive experience for both internal staff and external visitors.</p><p><br></p><p>Key Responsibilities</p><ul><li>Provide administrative support to management and department staff</li><li>Answer and direct incoming phone calls and emails</li><li>Schedule meetings, appointments, and maintain calendars</li><li>Prepare correspondence, reports, presentations, and other documents</li><li>Maintain accurate records and organize electronic and physical files</li><li>Order office supplies and assist with inventory management</li><li>Greet visitors and provide professional customer service</li><li>Coordinate travel arrangements and meeting logistics as needed</li><li>Assist with data entry, reporting, and special projects</li><li>Support general office operations and other duties as assigned</li></ul><p><br></p>
<p>Paul Grenga from the Syracuse Robert Half office is working with a Syracuse client of his. This organization has a newly created Accounting Manager hiring need. Benefits here are excellent and work life balance is very good. </p><p>There is lots of opportunity for growth here.</p><p><br></p><p>Responsibilities:</p><p>• Reporting into the Director of Accounting, help direct core accounting functions, including ledger maintenance, closing activities, account analysis, and preparation of financial reports.</p><p>• Lead accounting work tied to mortgage-related transactions and property financial activity, ensuring accuracy and proper documentation.</p><p>• Monitor grant funding records and reporting requirements to maintain compliance and reliable tracking of restricted funds.</p><p>• Provide oversight and coaching to a small accounting staff, helping build capability and encouraging strong team collaboration.</p><p>• Work closely with organizational leaders to improve workflows, reinforce internal controls, and support operational priorities.</p><p>• Coordinate with departments across the business to collect timely financial information and resolve discrepancies efficiently.</p><p>• Support the preparation for external audits, budgeting efforts, and other ad hoc financial initiatives as business needs evolve.</p><p>• Take ownership of day-to-day accounting performance while helping strengthen the overall finance function over time.</p>