<p>We are looking for a Claims Support Specialist to support a healthcare organization in Syracuse, New York. This is a contract position with permanent potential. In this role, you will serve as a key resource for members, providers, and third-party administrators by assisting with claims-related inquiries, researching issues, and ensuring the accurate and timely processing of healthcare claims. The ideal candidate will possess strong problem-solving abilities, excellent communication skills, and experience working in insurance or healthcare-related environments.</p><p><br></p><p>Responsibilities:</p><p>Respond to patient and provider inquiries regarding claims, coverage, and payments.</p><p>Research and resolve claims issues with third-party administrators and internal teams.</p><p>Review claims for accuracy and compliance with plan guidelines.</p><p>Provide billing and payment support to members and providers.</p><p>Maintain accurate documentation and ensure HIPAA compliance.</p><p>Deliver excellent customer service and participate in quality improvement initiatives.</p>