We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Tracy, California. In this role, you will play a key part in ensuring customer satisfaction by managing orders, addressing inquiries, and maintaining accurate documentation. This position offers an excellent opportunity to contribute to a collaborative team environment while developing your customer service expertise.<br><br>Responsibilities:<br>• Process and manage customer orders accurately and efficiently using word processing and spreadsheet software.<br>• Monitor order fulfillment to ensure timely deliveries and adherence to customer commitments.<br>• Respond professionally to customer inquiries and requests, providing clear and helpful information.<br>• Prepare detailed reports, correspondence, and documentation under the guidance of supervisors and experienced team members.<br>• Collaborate with team members to ensure seamless account coverage and operational efficiency.<br>• Maintain accurate records of customer orders and interactions to support smooth order processing.<br>• Address delivery-related issues promptly to maintain customer satisfaction.<br>• Assist in team-specific activities to support overall goals and objectives.
<p>Robert Half is getting ready for the Holiday Season with one of our most festive clients. Our client is a global, eCommerce retailer that focuses on selling high end holiday and home décor. We are looking to fill multiple roles with candidates that have previous retail experience, volunteer experience, or worked on a team in a work, extracurricular, or recreational capacity. If you or anyone you know would be interested in a seasonal job opportunity, please apply ASAP!!!</p><p> </p><p><strong>Shift Schedule (Must have open availability):</strong> Looking for candidates who are openly available <em><u>Monday through Sunday from 9AM – 7PM</u></em></p><p><strong> </strong></p><p><strong>Duration:</strong> ASAP - Mid June</p><p><strong> </strong></p><p><strong>Location:</strong> Burlingame (1.2 Miles from Bart)</p><p><strong> </strong></p><p><strong>Pay:</strong> $22.00 - $23.00 </p><p><br></p><p><strong><u>Sales Associate </u></strong></p><ul><li>Provide excellent customer service by assisting our customers in choosing the perfect Christmas tree</li><li>Go above and beyond in getting customers excited about having a Balsam Hill Christmas</li><li>Accurately complete transactions through the Balsam Hill website and with the use of apps like Square</li><li>Restock merchandise as needed and perform other daily duties routine to retail</li></ul><p><br></p><p><strong>Referral bonus available!</strong> If you know anyone who may be a great match for this role, we are offering a referral bonus of $150.00. This will process once your referral works a minimum of 40 hours.</p>
<p>As a Customer Service Specialist, you will serve as a key liaison between our company and its clients, ensuring that every interaction reflects our commitment to excellence. In this role, you will be responsible for addressing inquiries, resolving complex issues, and providing timely, accurate information about our products and services. You’ll play a critical part in client retention by fostering positive, professional relationships, managing customer expectations, and offering solutions that best meet their needs. This position requires excellent communication skills, a proactive attitude, and the ability to adapt to a dynamic environment. You will collaborate closely with internal teams to deliver seamless service and continuously seek ways to enhance the customer experience.</p>
<p>Our company is looking for an enthusiastic and customer-focused Vietnamese-speaking Customer Service Representative to deliver exceptional service and support to our diverse client base.</p><p>This position is responsible for addressing customer inquiries, resolving issues efficiently, and working closely with Vietnamese-speaking clients. You will play an integral role in creating positive experiences, identifying opportunities for improvement in customer service delivery, and cultivating lasting relationships.</p><p>You should be adaptable, tech-savvy, and passionate about helping others, with fluency in Vietnamese and English.</p>
<p>Robert Half's retail client is looking for a contract-to-permanent onsite customer service / sales representative. This position requires weekends to be worked!</p><p><br></p><p>In this customer service / sales position, you will be responsible for the following:</p><p><br></p><p>Establish strong rapport and provide ongoing support to each member of the showroom</p><p>sales team.</p><p>Follow and maintain documentation of all sales leads as outlined in company</p><p>procedures. Salespersons are expected to designate working hours to lead generating</p><p>activities.</p><p>Document all pre- and post- completion follow-up with each client in Evosus software to</p><p>receive a full commission. Salespersons are expected to designate working hours to</p><p>follow-up activities.</p><p>Provide superior, attentive customer service to every individual client in person, via</p><p>phone or email. Salespersons are expected to designate showroom time to</p><p>“live” selling and closing presentations.</p><p>Attend periodic sales meetings and trainings as assigned. Salespersons are expected</p><p>to allocate working hours to sales reporting, self-study and training.</p><p>Maintain showroom appearance and operations.</p><p>Opening/Closing Checklist if there is no designated Showroom Assistant.</p><p>Provide daily administrative support to counter staff and attend to the P.O.S. retail desk</p><p>as needed.</p><p>Maintain strong workflow communications with delivery and service staff.</p><p><br></p><p>If you are interested in this customer service role, submit your resume today!</p>
<p>Our organization is seeking a skilled Customer Support Specialist fluent in Cantonese to join our growing customer service team.</p><p>In this role, you will be the primary point of contact for Cantonese-speaking customers, delivering reliable support and ensuring their questions are answered promptly. You will use CRM and support platforms to track interactions, assist with troubleshooting, and work collaboratively to provide a connected customer experience.</p><p>Strong communication, empathy, and problem-solving skills are essential, as well as a commitment to supporting process improvements and team development.</p>
<p>We are looking for a dedicated Customer Navigator to join our team in Palo Alto, California. This long-term contract position involves assisting patients and guests with navigating healthcare services while delivering exceptional customer service. The role requires a focus on patient-centered care and adherence to high standards of communication and ethical practices.</p><p><br></p><p><strong>The shift for this position is Monday through Friday, 3:30 pm to 12:00 am.</strong></p><p><br></p><p>Responsibilities:</p><p>• Serve as a non-clinical liaison to ensure patients and guests receive support throughout their healthcare journey.</p><p>• Provide information regarding transportation options, including campus shuttles, to facilitate access to hospital and clinic services.</p><p>• Coordinate the scheduling of physician appointments for both inpatient and outpatient visits.</p><p>• Address and communicate patient and guest concerns to relevant departments, ensuring resolution and proper documentation.</p><p>• Offer guidance and practical solutions to navigate healthcare systems effectively.</p><p>• Maintain compliance with safety and quality standards, including adherence to National Patient Safety Goals.</p><p>• Demonstrate sensitivity to cultural diversity and uphold patient rights and ethical treatment.</p><p>• Participate in ongoing training and development programs to enhance service delivery.</p><p>• Promote teamwork and collaboration across departments.</p><p>• Uphold confidentiality and security standards in all interactions and processes.</p>
<p><strong>This position is part-time, Saturdays and Sundays, 3:30 pm to 12:00 am.</strong></p><p><br></p><p>We are looking for a dedicated Customer Navigator to join our team in Palo Alto, California. In this role, you will act as a key point of contact for patients, ensuring seamless navigation through healthcare services and delivering exceptional customer service. This is a long-term contract position where you will play a critical role in enhancing patient experiences and supporting operational excellence.</p><p><br></p><p>Responsibilities:</p><p>• Serve as a non-clinical liaison and advocate for patients, assisting them before, during, and after their medical encounters.</p><p>• Coordinate transportation for patients and visitors, including providing shuttle information and campus navigation support.</p><p>• Facilitate scheduling of medical appointments and care plans for both inpatient and outpatient services.</p><p>• Communicate patient concerns to relevant departments, ensuring timely resolution and accurate documentation.</p><p>• Provide comprehensive guidance to patients navigating the healthcare system, ensuring their needs are met efficiently.</p><p>• Uphold high standards of customer service in alignment with healthcare organization protocols and patient-centered care frameworks.</p><p>• Assist patients with accessing resources and services within the healthcare network.</p><p>• Maintain compliance with safety, ethical, and quality standards while addressing patient and guest needs.</p><p>• Participate in ongoing training and education to ensure adherence to organizational standards and improve service delivery.</p><p>• Collaborate with various departments to ensure smooth operations and enhance patient satisfaction.</p>
<p>We are looking for an experienced Customer Navigator to join our team in Palo Alto, California. In this role, you will act as a vital liaison for patients, ensuring their journey through the healthcare system is smooth and supportive. This is a long-term contract position offering the opportunity to make a meaningful impact on patient care and experience.</p><p><br></p><p><strong>The schedule for this role is Monday through Friday 3:30 pm - 12:00 am.</strong></p><p><br></p><p>Responsibilities:</p><p>• Serve as a non-clinical liaison, assisting patients with navigating healthcare services before, during, and after their medical visits.</p><p>• Coordinate transportation for guests by providing information about campus shuttle services and other available options.</p><p>• Facilitate the scheduling of physician appointments and ensure seamless care during both inpatient and outpatient stays.</p><p>• Address patient and guest concerns, relaying feedback to the appropriate department and maintaining accurate records.</p><p>• Deliver exceptional service aligned with patient-centered care standards to enhance the overall experience.</p><p>• Support compliance with all safety, quality, and ethical requirements, including adherence to National Patient Safety Goals.</p><p>• Communicate effectively with patients, staff, and departments to ensure clear and respectful interactions.</p><p>• Assist in ongoing education and training efforts to promote best practices in service delivery.</p><p>• Maintain confidentiality and uphold patient rights throughout all interactions.</p><p>• Promote teamwork and collaboration across departments to optimize patient outcomes.</p>
<p><strong>Positions Overview:</strong></p><p>Customer Navigators are responsible for providing exceptional customer service to patients and their families while on-site and over the phone at the Hospital and Clinics. They provide customers, patients (and their families and visitors) with a personal connection to the hospital by offering amenities and assistance. Customer Navigator responsibilities may include, but are not limited to, scheduling and managing appointments, asking questions and gaining access to services and organizations, greeting patients, navigation assistance, responding to patient complaints, providing guidance to five (5) or more volunteers, and providing assistance to families.</p>
<p>We are looking for a dedicated and resourceful Customer Navigator to join our team in Palo Alto, California. In this role, you will serve as a vital link between patients and healthcare services, ensuring a seamless and positive experience for all. As a long-term contract position, this opportunity allows you to make a lasting impact while working in a dynamic and patient-centered environment.</p><p><br></p><p><strong>The shift for this role is Monday through Friday, 11:30 am to 8:00 pm</strong></p><p><br></p><p>Responsibilities:</p><p>• Act as a non-clinical liaison and guide for patients, helping them navigate healthcare services before, during, and after their medical visits.</p><p>• Provide transportation information and assistance, including details about campus shuttle services for patients and visitors.</p><p>• Coordinate and schedule physician appointments and care plans for both inpatient and outpatient stays.</p><p>• Communicate patient and guest concerns to relevant departments and ensure proper facilitation and documentation.</p><p>• Uphold and promote high-quality service standards in alignment with patient-centered care principles.</p><p>• Assist patients in understanding and utilizing available resources within the healthcare system.</p><p>• Foster a respectful and detail-oriented environment by adhering to safety, ethical treatment, and cultural sensitivity protocols.</p><p>• Maintain compliance with safety programs, patient rights, and national healthcare standards.</p><p>• Participate in ongoing training and education to ensure excellence in service delivery.</p><p>• Support emergency management and teamwork initiatives within the healthcare facility.</p>
<p>We are looking for a dedicated Customer Navigator to join our team on a long-term contract basis in Palo Alto, California. In this role, you will act as a vital link between patients and healthcare services, ensuring seamless experiences and addressing individual needs. You will be instrumental in fostering positive interactions and providing exceptional non-clinical support to patients and their families.</p><p><br></p><p><strong>This role is part-time, Saturday and Sunday, 3:30 pm to 12:00 am</strong></p><p><br></p><p>Responsibilities:</p><p>• Serve as a primary point of contact for patients, addressing their needs and concerns throughout their healthcare journey.</p><p>• Facilitate the scheduling of appointments and manage care coordination for both inpatient and outpatient services.</p><p>• Provide detailed guidance and information about transportation options, including campus shuttles, to assist patients and guests.</p><p>• Communicate patient and guest feedback to the appropriate departments and ensure proper follow-up when necessary.</p><p>• Uphold high standards of service and patient care in alignment with organizational policies and goals.</p><p>• Support patients in navigating the healthcare system by offering practical advice and solutions tailored to their unique situations.</p><p>• Foster a respectful and collaborative environment by adhering to safety, quality, and ethical treatment standards.</p><p>• Maintain accurate records of interactions and ensure confidentiality is preserved at all times.</p><p>• Participate in ongoing training and education to stay informed about best practices and compliance requirements.</p><p>• Collaborate with colleagues across departments to ensure a consistent and positive patient experience.</p>
<p>We are looking for a dedicated Customer Navigator to join our team in Palo Alto, California. In this role, you will serve as a vital point of contact for patients, assisting them with navigating healthcare services and ensuring a seamless experience. This long-term contract position requires a strong commitment to delivering exceptional service and maintaining high standards of attention to detail.</p><p><br></p><p><strong>This is a part-time position, Saturday and Sunday from 11:30 am to 8 pm</strong></p><p><br></p><p>Responsibilities:</p><p>• Act as a non-clinical liaison to support patients before, during, and after their interactions with medical facilities.</p><p>• Assist patients and guests with transportation information, including details about campus shuttles.</p><p>• Coordinate and schedule physician appointments and care for both inpatient and outpatient services.</p><p>• Facilitate communication between patients, guests, and departments to address concerns and ensure proper follow-up.</p><p>• Provide guidance to patients navigating the healthcare system, ensuring clarity and ease during their experience.</p><p>• Uphold safety and quality standards while maintaining sensitivity to cultural diversity and patient rights.</p><p>• Support compliance with National Patient Safety Goals and participate in ongoing education and training.</p><p>• Execute patient care practices aligned with organizational standards and frameworks.</p><p>• Maintain accurate records and summaries of patient interactions to ensure seamless communication.</p><p>• Promote teamwork and respect within all interactions to enhance the patient and guest experience.</p>
We are looking for a highly organized and detail-oriented Office Manager to oversee daily administrative operations in our busy office located in Santa Clara, California. This role involves coordinating dispatch services, managing invoicing processes, and ensuring smooth workflows to support technicians and team members effectively. As this is a long-term contract position, we are seeking a dependable individual committed to maintaining efficiency and delivering excellent customer service in a dynamic environment.<br><br>Responsibilities:<br>• Schedule and dispatch technicians for service calls, ensuring timely and efficient routing.<br>• Process, review, and distribute invoices while following up on outstanding payments.<br>• Manage accurate data entry, maintain detailed job records, and update client information.<br>• Address customer inquiries regarding appointments, service updates, and billing concerns.<br>• Monitor and manage inventory levels for office supplies and parts to meet operational needs.<br>• Collaborate with management to optimize office processes and improve workflow efficiency.<br>• Perform receptionist duties, including greeting visitors and handling incoming calls.<br>• Oversee accounts payable tasks, ensuring accurate and timely processing.<br>• Order and maintain office supplies to support daily operations.
<p>We are looking for a dedicated Customer Navigator to join our team in Palo Alto, California. In this long-term contract role, you will serve as a vital liaison, ensuring patients and their families receive exceptional service throughout their healthcare journey. This position emphasizes patient-centered interactions, compliance with safety and quality standards, and effective communication to enhance the overall patient experience.</p><p><br></p><p><strong>This is a part-time position, Saturday and Sunday, 11:30 am to 8:00 pm</strong></p><p><br></p><p>Responsibilities:</p><p>• Act as a non-clinical liaison, assisting patients before, during, and after their interactions with healthcare facilities.</p><p>• Facilitate scheduling of physician appointments and coordinate care for both inpatient and outpatient stays.</p><p>• Provide guidance on transportation options, including campus shuttles, to support guests visiting the hospital and clinics.</p><p>• Address patient and guest concerns by communicating with appropriate departments and maintaining necessary records.</p><p>• Execute service practices aligned with organizational standards to uphold an exceptional patient experience.</p><p>• Support compliance with safety, ethical, and quality requirements, including adherence to National Patient Safety Goals.</p><p>• Participate in ongoing education and training programs to maintain proficiency in healthcare navigation.</p><p>• Collaborate with teams to ensure respectful and effective interactions with patients and coworkers.</p><p>• Utilize organizational templates and tools to streamline patient communication and service delivery.</p><p>• Assist patients in navigating healthcare systems and resources to meet their specific needs.</p>
<p>We are looking for a detail-oriented Guest Services Coordinator to join our team in Walnut Creek, California. This contract to permanent position answers resident phone calls and emails to resolve maintenance, landscaping and pest control issues; creates associated service order; performs data entry to maintain records, notes & billing; schedules and dispatches RPM technicians and vendors to perform work.</p><p><br></p><p>Guest Services Coordinator Requirements:</p><p><br></p><p>Job-related knowledge, skills and abilities:</p><p>• Skilled in providing exceptional customer service with a focus on efficient time and priority handling.</p><p>• Proven ability to work effectively in team environments and foster collaboration.</p><p>• Demonstrates active listening and communicates clearly in writing and speech.</p><p>• Demonstrated ability in CRM and /or ERP systems, NetSuite is a plus.</p><p>• Three years’ customer service experience, preferably in a call–center environment.</p><p>• Fast and accurate typing (ideally 40+ WPM)</p><p>• Strong computer skills (MS Office: Outlook, Word, Excel)</p><p>• Ability to switch between multiple applications: windows or tabs</p><p>• Be able to manage chat, email and call systems simultaneously</p><p><br></p><p>Job functions:</p><p>• Answers calls/email, using CRM or ERP system experience to resolve maintenance, landscaping and pest control issues for residents.</p><p>• Creates, manages, tracks and closes service orders in accordance with established policies of relevant Mutual, and RPM practices.</p><p>• Schedules technicians and vendors for maintenance/repair work, revising priorities as required.</p><p>• Maintains current knowledge of Mutual requirements for billing, work preparation, approvals, etc., obtaining authorizations as required.</p><p>• Closes service orders, including appropriate billing, database updating, etc.</p><p>• Completes assigned shared responsibility (including and not limited to such things as filing; processing invoices and/or payments; processing building permits; scanning; special mailings; special projects).</p><p><br></p><p>If you are interested in this Guest Service Coordinator position, please apply today!</p>
<p>The Bilingual Spanish Customer Service Representative plays a vital role in delivering exceptional client experiences in both English and Spanish. In this position, you will handle a variety of customer interactions, including questions about products, order processing, returns, and troubleshooting. Your ability to communicate clearly in both languages will help you resolve issues efficiently while building rapport with clients from diverse backgrounds. You’ll be expected to document all interactions in the company’s systems, collaborate with teams to solve complex problems, and contribute ideas for process improvements. Adaptability, empathy, and a customer-first mindset are essential for success in this role.</p>
<p>We are looking for a dedicated Real Estate Associate to join our team in San Francisco, CA. This long-term contract position offers the opportunity to contribute to the management of property operations, tenant coordination, and building-related tasks. The ideal candidate will bring expertise in customer service and administrative support while ensuring seamless day-to-day operations.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate tenant move-ins and move-outs, ensuring all processes are completed smoothly and efficiently.</p><p>• Collaborate with the security, janitorial, and engineering teams to address building-related tasks and maintain property standards.</p><p>• Monitor and manage work orders, including redispatching them as needed to ensure timely completion.</p><p>• Provide administrative support by utilizing Microsoft Office tools such as Excel, Word, and Outlook.</p><p>• Communicate effectively with tenants and vendors to resolve inquiries and maintain positive relationships.</p><p>• Assist with basic accounting tasks, including data entry and maintaining financial records.</p><p>• Leverage commercial property management experience to oversee operational activities.</p><p>• Ensure compliance with organizational processes and protocols while delivering excellent customer service.</p><p>• Utilize work order systems to organize and track maintenance and repair activities.</p><p>• Support marketing and operational initiatives to enhance property management efficiency.</p>
<p>Robert Half is looking for a detail-oriented Administrative Assistant to join our team in Dublin, California.</p><p><br></p><p>This Administrative Assistant role will provide excellent customer service for both internal colleagues and external customers resolving routine and non-routine administrative issues. This individual will be responsible for effectively assisting the maintenance of the assigned office location and ensuring that colleagues and visitors are able to effectively work in the location while adhering to the standard operating procedures outlined by the Workplace Services Manager.</p><p><br></p><p>If you are interested in this Administrative Assistant role, please apply today!</p>
<p>Robert Half is seeking a Senior ServiceNow Transformation Consultant to lead a major Customer Support modernization initiative for a global enterprise. This Senior ServiceNow Transformation Consultantis a high-impact, strategic role focused on helping the organization migrate from Salesforce Service Cloud to ServiceNow Customer Service Management (CSM) — not as a lift-and-shift, but as a full-scale transformation of global support operations.</p><p>The selected Senior ServiceNow Transformation consultant will bring a fresh, expert perspective on process design, ITIL alignment, and industry best practices. You’ll serve as a trusted advisor to leadership — ensuring the ServiceNow platform, processes, and operating model enable scalability, efficiency, and an exceptional customer experience across a complex, security-focused B2B environment. This Senior ServiceNow Transformation Consultant role is a fully remote role for about 3-6 months. </p><p><br></p><p>Key Responsibilities for Senior ServiceNow Transformation Consultant</p><ul><li>Lead a comprehensive assessment of existing global support processes, identifying inefficiencies and improvement opportunities.</li><li>Partner with cross-functional stakeholders to reimagine customer support workflows, ensuring alignment with ITIL and industry standards.</li><li>Provide strategic guidance during the migration from Salesforce Service Cloud to ServiceNow CSM, advising on functionality gaps and recommending best-practice solutions.</li><li>Evaluate and challenge proposed designs to ensure platform build aligns with transformation goals, scalability, and operational excellence.</li><li>Define and track key performance indicators (KPIs) and develop frameworks for measuring adoption, performance, and ROI.</li><li>Advise on opportunities to leverage AI, automation, and analytics to enhance case management, routing, and self-service capabilities.</li><li>Collaborate with business analysts, architects, and implementation partners to ensure process intent translates effectively into system configuration.</li><li>Deliver benchmarking and maturity assessments, comparing operations to leading B2B support organizations.</li></ul>
We are looking for a detail-oriented Office Assistant to join our team in San Leandro, California. This is a Contract position where you will play a vital role in supporting administrative tasks, managing data entry, and providing excellent customer service. If you have strong organizational skills and proficiency in Microsoft Office applications, we encourage you to apply.<br><br>Responsibilities:<br>• Perform a variety of administrative tasks to support daily office operations.<br>• Handle data entry tasks with precision and attention to detail.<br>• Provide friendly and attentive customer service to address inquiries and resolve issues.<br>• Utilize Microsoft Excel to organize and analyze data efficiently.<br>• Create and edit documents using Microsoft Word for business purposes.<br>• Maintain accurate records and ensure proper filing systems are in place.<br>• Coordinate schedules and meetings to support team productivity.<br>• Assist with general office duties, such as answering phone calls and managing correspondence.<br>• Collaborate with team members to ensure smooth workflow and communication.
<p>We are looking for a detail-oriented Billing Clerk to join our team in Brentwood, California. This is a long-term contract position that requires someone with strong organizational skills to handle utility billing and customer service tasks effectively. The ideal candidate will be adept at managing billing processes and interacting with customers in a courteous and efficient manner, and previous ERP experience a must. </p><p><br></p><p>Responsibilities:</p><p>• Process utility billing statements accurately and within required timeframes.</p><p>• Handle billing collections and ensure payments are recorded promptly.</p><p>• Provide excellent customer service by addressing inquiries and resolving issues related to billing.</p><p>• Utilize Microsoft Excel to create and manage spreadsheets for billing records and reports.</p><p>• Work with ERP and other billing software to input and retrieve data effectively.</p><p>• Maintain organized records of billing transactions and ensure compliance with company policies.</p><p>• Assist in preparing monthly and annual billing reports for review.</p><p>• Collaborate with other team members to improve billing processes and customer satisfaction.</p><p>• Troubleshoot and resolve discrepancies in billing statements.</p><p>• Ensure the confidentiality and security of sensitive customer billing information</p>
<p>We are looking for a dedicated and customer-focused weekend Graveyard Receptionist to join a local non-profit organization based in South San Francisco, California. In this long-term contract position, you will play a vital role in supporting the organization by managing front desk operations and assisting with administrative tasks. This is a weekend graveyard shift role, offering an excellent opportunity to contribute to a meaningful cause while developing your attention to detail. The schedule is Friday 11:30pm into Saturday 7:30am and Saturday 11:30pm into Sunday 7:30am. Total hours is up to 16 hours per week.</p><p><br></p><p>Responsibilities:</p><p>• Welcome visitors courteously </p><p>• Manage front desk operations, including answering inquiries and directing visitors appropriately.</p><p>• Process incoming packages and distribute mail efficiently.</p><p>• Assist with covering breaks and lunches for other staff.</p><p>• Perform accurate data entry to maintain organizational records.</p><p>• Help clients with obtaining medications and restocking supplies in shared spaces.</p><p>• Oversee client check-ins and check-outs, ensuring smooth and organized processes.</p><p>• Conduct routine bed checks and facility rounds inside and outside the premises.</p><p>• Enforce facility rules and draft notices when necessary.</p><p>• Coordinate food deliveries and donations, ensuring proper handling and distribution.</p>
<p>We are looking for an experienced Billing Supervisor/Manager to oversee the daily operations of student billing and account management at our institution in San Francisco, California. This role is pivotal in ensuring the accurate and timely processing of tuition, fees, and other charges, while maintaining detailed financial records and delivering excellent customer service to students and their families. The ideal candidate will also contribute to compliance with institutional policies and collaborate with various departments to guarantee the accuracy of financial accounts. <strong>For immediate consideration, please contact Tra Nguyen directly via Linked-In.</strong></p><p><br></p><p>Responsibilities:</p><p>• Generate and distribute tuition and fee statements each term.</p><p>• Record charges, adjustments, payments, and credits to student accounts.</p><p>• Administer and monitor student payment plans for compliance.</p><p>• Process refunds in accordance with Title IV and institutional regulations.</p><p>• Respond to billing and payment inquiries from students and families.</p><p>• Send payment reminders and assist with follow-up on past-due accounts.</p><p>• Collaborate with Financial Aid and Registrar offices to ensure account accuracy.</p><p>• Assist with reconciling student accounts to the general ledger and financial aid records.</p><p>• Maintain current knowledge of student billing policies and procedures.</p><p>• Prepare regular reports on account balances, aging, and payment plans.</p><p>• Perform other related duties as assigned.</p>
<p>We are looking for a dedicated Loan Administrator/Banker to join our team in San Jose, California. </p><p><strong>Key Responsibilities:</strong></p><ul><li>Assist in the preparation, processing, and closing of consumer, mortgage, and small business loans.</li><li>Review loan documentation for accuracy and compliance with regulatory requirements and internal policies.</li><li>Monitor loan files to ensure timely follow-ups, renewals, and disbursements.</li><li>Maintain and update loan records in the core banking system.</li><li>Coordinate with underwriters, loan officers, and legal teams during the approval and funding processes.</li><li>Handle post-closing tasks, including file audits, document imaging, and collateral tracking.</li><li>Respond to internal and external inquiries regarding loan status and documentation.</li><li>Serve as the first point of contact for clients regarding banking products and services.</li><li>Open new accounts, including checking, savings, CDs, IRAs, and more.</li><li>Conduct needs-based assessments to offer tailored financial solutions.</li><li>Promote and cross-sell bank products, including loans, credit cards, and investment services.</li><li>Educate customers on digital banking tools and self-service options.</li><li>Ensure compliance with KYC/AML and all applicable banking regulations.</li><li>Handle customer transactions with accuracy, confidentiality, and professionalism.</li></ul><p><br></p>
