16 Results for Customer Service Jobs in Sunnyvale, CA

Add your latest resume to match with open positions.

Customer Service Representative

San Francisco, CA
onsite
Temporary / Contract
24 - 24 USD / Hourly
We are looking for a Customer Service Representative to support customers with professionalism, accuracy, and a helpful approach in San Francisco, California. This is a Contract position for someone who can create a positive experience on every interaction while managing inquiries efficiently and thoroughly. The ideal candidate is dependable during scheduled hours, communicates clearly, and takes feedback well to continuously improve performance. Responsibilities: • Respond to incoming customer calls and messages with patience, clarity, and a service-focused attitude. • Guide customers through questions, applications, or order-related needs to help them complete the correct forms accurately the first time. • Record customer details and enter information carefully to maintain complete and accurate documentation. • Follow up on outstanding items to reduce delays and keep customer requests moving toward resolution. • Handle both inbound and outbound communication as needed to provide updates, gather missing information, and resolve issues. • Remain available and engaged during assigned queue hours, maintaining consistent attendance and dependable coverage. • Apply coaching and feedback to improve call quality, accuracy, and overall customer satisfaction.
2026-10-07T00:00:00Z

Customer Service Representative

Brisbane, CA
onsite
Temporary / Contract
24 - 26 USD / Hourly
Our client, a well-established and growing logistics company in Brisbane, is seeking a Customer Service Representatives for a contract-to-hire opportunity. This role is ideal for a customer-focused professional who brings a strong service background, a positive attitude, and a genuine desire to learn and grow within a business. You’ll join a fast-paced environment where teamwork, adaptability, and a commitment to delivering excellent support are highly valued. Responsibilities: <ul><li>Delivering exceptional customer service via phone, email, and other communication channels. </li><li>Responding to customer inquiries, resolving issues, and ensuring a high-quality client experience. </li><li>Assisting with order management, shipment updates, and service-related requests. </li><li>Partnering with internal teams to support daily logistics and customer operations. </li><li>Maintaining accurate records and updating customer information in internal systems.</li><li>Supporting administrative tasks and contributing to overall team success. </li></ul>
2026-10-05T00:00:00Z

Customer Service Specialist

Oakland, CA
onsite
Temporary / Contract
26 - 29 USD / Hourly
Customer Service SpecialistBrief Job Description:The Customer Service Specialist provides support to customers by answering questions, resolving issues, processing requests, and delivering a positive service experience.Responsibilities:<ul><li>Respond to customer inquiries by phone, email, or chat</li><li>Resolve issues related to orders, billing, products, or services</li><li>Document customer interactions in CRM or ticketing systems</li><li>Escalate complex issues to appropriate departments</li><li>Process returns, refunds, or service requests as needed</li><li>Maintain service quality and meet response-time goals</li></ul>
2026-09-25T00:00:00Z

Client Service Associate

San Mateo, CA
onsite
Permanent / Full Time
70000 - 90000 USD / Yearly
Reach out to Michelle Espejo via email or LinkedIn for additional information or questions regarding this listing. Client Service Associate | Wealth Management Firm | REMOTE Join a growing, independent wealth management firm with a loyal client base, strong reputation, and long track record of success. This is an excellent opportunity for someone who enjoys the client service and operational side of wealth management and wants to build a long-term career without pursuing the traditional advisor or sales path. The role is offers strong work-life balance, meaningful client interaction, and the opportunity to work closely with experienced advisors. You'll join a stable, collaborative team where you can make an immediate impact while continuing to grow your wealth management expertise. Responsibilities<ul><li>Manage new account openings, account maintenance, and client paperwork</li><li>Process money movements, beneficiary changes, and other account transactions</li><li>Communicate directly with clients to gather information and resolve requests</li><li>Coordinate with custodians and internal teams to ensure timely processing</li><li>Support insurance paperwork and client documentation</li><li>Partner with advisors on day-to-day client service and operations </li><li>Maintain accurate client records and support special projects</li></ul>For fastest consideration, reach out to Michelle Espejo via email or LinkedIn.
2026-10-07T00:00:00Z

Client Service Associate

San Carlos, CA
onsite
Permanent / Full Time
60000 - 100000 USD / Yearly
Anisa is a Direct-Hire Recruiter with Robert Half Financial Services, specializing in roles within Finance & Accounting across the Bay Area. Happy to connect with professionals in the space, even if you’re just curious about the market. ✨ Client Service Associate📍 San Carlos, CA (Hybrid)🏢 Established Wealth Management Firm💰 Competitive Base + Bonus Join a growing advisory team in a hybrid client service role supporting both wealth management operations and insurance-related client needs. This opportunity requires strong client service experience and insurance expertise, with an eagerness to develop it in a collaborative, growth-focused environment. An excellent opportunity for a highly organized, client-focused professional who enjoys building relationships, managing complex workflows, and contributing to a collaborative, growth-oriented team. The RoleThe Client Service Associate will serve as a primary point of contact for clients while managing a variety of operational, administrative, and insurance servicing responsibilities. The role combines traditional wealth management client service functions with insurance case management and planning support, offering broad exposure across advisory operations. Key Responsibilities<ul><li>Manage client account servicing, including account openings, beneficiary updates, money movement requests, rollovers, and account maintenance.</li><li>Support life insurance and annuity operations, including application processing, underwriting coordination, carrier communication, policy servicing, and contract delivery.</li><li>Serve as a primary contact for client inquiries and service requests via phone, email, and virtual meetings.</li><li>Maintain accurate client records, workflows, and activity tracking within CRM and planning systems.</li><li>Coordinate with custodians, insurance carriers, and internal team members to ensure timely execution of client requests.</li><li>Track compliance-related activities, documentation, and operational processes.</li><li>Assist with financial planning support, client onboarding, data gathering, and plan preparation.</li><li>Manage advisor scheduling and client meeting coordination.</li><li>Support referral tracking, marketing initiatives, and client engagement efforts.</li><li>Assist with special projects and operational improvements as needed.</li></ul>For fastest consideration, reach out to Anisa Henry via email or LinkedIn.
2026-10-05T00:00:00Z

Client Service Associate

San Mateo, CA
onsite
Permanent / Full Time
70000 - 90000 USD / Yearly
Reach out to Michelle Espejo via email or LinkedIn for additional information or questions regarding this listing. Client Service Associate | Wealth Management Firm Join a growing, independent wealth management firm with a loyal client base, strong reputation, and long track record of success. This is an excellent opportunity for someone who enjoys the client service and operational side of wealth management and wants to build a long-term career without pursuing the traditional advisor or sales path. The role offers strong work-life balance, meaningful client interaction, and the opportunity to work closely with experienced advisors. You'll join a stable, collaborative team where you can make an immediate impact while continuing to grow your wealth management expertise. Responsibilities<ul><li>Manage new account openings, account maintenance, and client paperwork</li><li>Process money movements, beneficiary changes, and other account transactions</li><li>Communicate directly with clients to gather information and resolve requests</li><li>Coordinate with custodians and internal teams to ensure timely processing</li><li>Support insurance paperwork and client documentation</li><li>Partner with advisors on day-to-day client service and operations </li><li>Maintain accurate client records and support special projects</li></ul>For fastest consideration, reach out to Michelle Espejo via email or LinkedIn.
2026-10-02T00:00:00Z

Client Service Associate

Walnut Creek, CA
onsite
Permanent / Full Time
70000 - 90000 USD / Yearly
Anisa is a Direct-Hire Recruiter with Robert Half Financial Services, specializing in roles within Finance & Accounting across the Bay Area. Happy to connect with professionals in the space, even if you’re just curious about the market. ✨ Client Service Associate📍 Walnut Creek, CA (In-Office)🏢 Relationship Driven Wealth Management Firm💰 Competitive Base + Bonus Our client, a highly respected independent wealth management firm, is seeking a Client Service Associate to join a collaborative and client-focused team. This is an opportunity to become a key contributor within a sophisticated advisory environment where client relationships come first and exceptional service is the standard. Working alongside experienced advisors and operations professionals, you'll play a pivotal role in helping clients navigate their financial lives while supporting a growing and established wealth management practice. As a Client Service Associate, you'll serve as a critical link between clients, financial advisors, and internal operations teams. You will help manage client relationships, facilitate account activity, coordinate service requests, and ensure every interaction reflects the firm's commitment to excellence.This role is ideal for a detail-oriented professional who enjoys balancing relationship management, problem-solving, and operational execution within a fast-paced wealth management environment. Key Responsibilities<ul><li>Serve as a primary point of contact for clients, delivering responsive, high-touch service and helping build lasting relationships.</li><li>Support account onboarding, maintenance, transfers, money movements, and other client service requests while ensuring accuracy and compliance.</li><li>Partner closely with financial advisors to prepare for client meetings, manage documentation, coordinate follow-up, and support day-to-day operations.</li><li>Process account transactions, maintain detailed records, and monitor requests through completion to ensure a seamless client experience.</li><li>Collaborate across advisory, operations, and client service teams to drive efficiency, resolve issues, and uphold the highest standards of service excellence.</li></ul>For fastest consideration, reach out to Anisa Henry via email or LinkedIn.
2026-09-29T00:00:00Z

Client Services Manager

Walnut Creek, CA
onsite
Permanent / Full Time
110000 - 125000 USD / Yearly
Jeff Abrams is looking for a Client Services Manager to lead service operations and support a high standard of care for one of his clients. This role combines team leadership, process oversight, and operational execution to ensure advisors and clients receive timely, accurate, and efficient support. The ideal candidate brings strong judgment, a service-oriented mindset, and the ability to improve workflows in a regulated financial services environment. Responsibilities:• Lead and develop the Client Service Associate team through recruiting, onboarding, coaching, and ongoing performance guidance.• Create clear team expectations and structured workflows that promote accuracy, accountability, and responsive client support.• Manage daily client service activity, ensuring smooth coordination of requests from advisors and clients.• Oversee onboarding and account administration tasks such as new account setup, transfers, documentation processing, and ongoing maintenance.• Act as the escalation point for complex service matters and drive timely, practical resolutions.• Document and refine operational procedures across servicing, onboarding, and reporting functions to improve consistency and scalability.• Partner with compliance stakeholders to align operational practices with applicable regulatory requirements and internal standards.• Supervise key operational aspects of the firm's technology environment, including reporting tools and workflow automation platforms.• Collaborate with leadership to strengthen system connectivity, increase automation, and introduce technology enhancements, including AI-enabled solutions where appropriate. If you are interested in this role, please reach out to Jeff Abrams via LinkedIn
2026-10-05T00:00:00Z

Customer Success Manager

Hayward, CA
onsite
Permanent / Full Time
80000 - 85000 USD / Yearly
We are looking for a Customer Success Manager to support a portfolio of government contracted accounts the East Bay, California. This role focuses on strengthening client relationships, guiding accounts through the full-service lifecycle, and partnering with internal teams to maintain a high standard of support. The ideal candidate brings a service-minded approach, strong communication skills, and the ability to turn client feedback into practical improvements. Responsibilities:• Manage a group of assigned school accounts and serve as the primary point of contact for day-to-day client needs.• Guide customers through each stage of the account relationship, from onboarding and ongoing support to issue resolution and retention efforts.• Hold recurring check-ins with clients to review service performance, address concerns, and identify opportunities to improve satisfaction.• Partner with operations and nutrition teams to investigate service challenges and coordinate timely, effective solutions.• Maintain organized account calendars, activity checklists, and client records to ensure follow-through on commitments and next steps.• Keep customer information, account updates, and service details current within internal tracking systems and CRM tools.• Monitor service trends, document recurring issues, and recommend process enhancements that improve the customer experience.• Provide responsive support for inbound client questions and escalate complex matters when needed to protect account health
2026-09-15T00:00:00Z

Entry Level Customer Service Representative

San Mateo, CA
onsite
Temporary / Contract
24 - 26 USD / Hourly
Robert Half is seeking a motivated Entry Level Customer Service Representative for a growing logistics company. This opportunity is ideal for someone who is early in their career and looking for a company where they can learn, develop and grow over time.Candidates with experience in the service industry are encouraged to apply, including those with backgrounds in bartending, restaurant service, hospitality, retail or other fast-paced customer-facing roles. If you enjoy helping people, solving problems and delivering excellent service, this could be a strong next step in your career. Key Responsibilities<ul><li>Provide professional and timely customer support by phone, email and internal systems</li><li>Respond to inquiries related to orders, shipments, delivery updates and service issues</li><li>Track shipments and communicate status updates to customers</li><li>Enter and maintain accurate customer and order information in company systems</li><li>Partner with internal teams, including operations and logistics staff, to resolve issues</li><li>Escalate complex customer concerns when appropriate</li><li>Maintain a high level of professionalism and customer care in a fast-paced environment</li><li>Support additional administrative and customer service tasks as needed</li></ul>
2026-10-07T00:00:00Z

Client Services Associate

Alamo, CA
onsite
Permanent / Full Time
75000 - 100000 USD / Yearly
For additional information or questions about this opportunity, feel free to reach out to Jennifer Fukumae via email or LinkedIn. Location: Walnut Creek, CASalary: $85,000 - $100,000Schedule: Onsite | Monday-Friday | 8:00 AM - 5:00 PM We are partnering with a well-established boutique Wealth Management firm in Walnut Creek managing approximately $1B in assets under management. Known for its long-tenured team, organic growth, and white-glove client service, the firm is seeking a Client Service Associate to support two experienced Wealth Advisors and play a key role in delivering an exceptional client experience. This is an excellent opportunity for someone who enjoys building relationships, thrives in a collaborative environment, and wants to be part of a stable, client-focused RIA. Responsibilities<ul><li>Provide day-to-day administrative and operational support to two Wealth Advisors.</li><li>Serve as a primary point of contact for client service requests, ensuring timely and professional communication.</li><li>Prepare, process, and track new account openings, account maintenance, money movements, transfers, and beneficiary updates.</li><li>Coordinate and follow up on client paperwork while ensuring accuracy and completeness.</li><li>Assist with meeting preparation, client reviews, and follow-up items.</li><li>Maintain accurate client records and documentation within the CRM.</li><li>Work closely with Charles Schwab to process client requests and resolve account-related inquiries.</li><li>Monitor outstanding service requests and proactively communicate updates to clients and advisors.</li><li>Coordinate with custodians and other third-party providers to ensure a seamless client experience.</li><li>Support ongoing operational projects and contribute to process improvements as needed.</li></ul>
2026-10-05T00:00:00Z

Call Center Specialist

Menlo Park, CA
onsite
Temporary / Contract
31 - 35 USD / Hourly
We are looking for a Call Center Specialist to support critical service coordination in California. This long-term contract position is ideal for someone who can manage urgent and routine calls, collect accurate information, and ensure the right response teams are engaged quickly. The role requires strong judgment, clear communication, and a consistent approach to documentation and shift-based operations. Responsibilities:• Monitor radio communications and assess developing situations to coordinate additional support when safety concerns arise.• Receive emergency and non-emergency calls, gather complete incident details, and document requests accurately in the designated work order and dispatch system.• Route service issues to the appropriate response group, including facilities, security, or other operational teams, based on the nature of the request.• Maintain precise records through work orders, call logs, and shift notes to support continuity and accountability.• Prepare recurring operational reports using standard office software such as Microsoft Word and Excel.• Review active workflows throughout the shift to help ensure service requests are handled promptly and in line with established procedures.• Communicate important updates to incoming team members during shift handoff so ongoing issues remain properly managed.• Work closely with supervisors, responders, and partner departments to support coordinated incident response and daily operations.
2026-10-06T00:00:00Z

Customer Service/Logistics Specialist

Oakland, CA
onsite
Temporary / Contract
28 - 32 USD / Hourly
Customer Service/Logistics SpecialistBrief Job DescriptionWe are seeking a Customer Service/Logistics Specialist to support customers while coordinating shipments, tracking orders, and ensuring smooth logistics operations.Responsibilities<ul><li>Serve as a point of contact for customer orders and shipment inquiries</li><li>Coordinate shipping schedules, tracking, and delivery updates</li><li>Resolve issues related to orders, inventory, and transportation</li><li>Work with carriers, vendors, and internal departments</li><li>Maintain accurate records in ERP or logistics systems</li><li>Prepare reports and documentation related to logistics activity</li></ul>
2026-10-09T00:00:00Z

Help Desk/Desktop Support

San Francisco, CA
onsite
Temporary / Contract
40 - 45 USD / Hourly
We are looking for a Help Desk/Desktop Support specialist to provide hands-on technical assistance for end users in San Francisco, California. This is a Contract position supporting onsite operations, with a focus on resolving day-to-day hardware, software, and connectivity issues in a fast-paced environment. The ideal candidate brings practical experience with Mac systems, strong customer service skills, and the ability to manage support requests efficiently. Responsibilities: • Deliver onsite technical assistance for employees experiencing desktop, laptop, and peripheral issues. • Diagnose and resolve common hardware, software, and access problems with an emphasis on Mac-based environments. • Manage incoming support requests through the ticketing system and provide timely updates through resolution. • Set up, configure, and maintain Mac computers and related workplace technology for end users. • Support conference room and meeting technology, including audio visual equipment and Zoom functionality. • Troubleshoot user-reported issues directly at the desk to minimize downtime and maintain productivity. • Escalate more complex incidents when necessary while documenting findings and completed actions clearly.
2026-10-09T00:00:00Z

Operations Support

San Bruno, CA
onsite
Temporary / Contract
24.75 - 25 USD / Hourly
We are looking for an Operations Support to support hands-on testing, monitoring, and operational activities in San Bruno, California. This Long-term Contract position is ideal for someone who is comfortable working around prototype equipment, assisting with product evaluation, and maintaining safe, efficient workflows. The role combines device oversight, sample collection, refurbishment support, and food-based test preparation. This contract role has a duration of 6 months - 12 months in length and the overnight hours are Tuesday, Wednesday, Thursday, and Friday 12:00am Midnight to 10:00am. Our start-up client offers a great teamwork environment, complimentary snack & beverages, and more. Apply today! We are hiring two professionals. Responsibilities:• Oversee the operation of prototype equipment, ensuring devices run as expected and remain under close observation throughout testing activities.• Load and remove materials or units from equipment as needed to keep testing and operational work moving efficiently.• Track screen alerts and equipment behavior, respond promptly to unusual conditions, and initiate shutdown actions when required for safety or quality purposes.• Collect samples, then measure and document results using standard lab instruments and established procedures.• Assist with evaluation work on supporting test fixtures and component-level setups used to verify equipment performance.• Provide support for refurbishment operations by unpacking returned units, reviewing their condition, and separating them into appropriate disposition categories such as repair or scrap.• Move and stack incoming or processed units, including handling heavier items and using pallet jacks as part of daily material flow.
2026-10-07T00:00:00Z

Account Service Associate

Sunnyvale, CA
onsite
Temporary / Contract
32.3 - 37.4 USD / Hourly
We are looking for an Account Service Associate to support key account operations for a financial services team in Sunnyvale, California. This Long-term Contract position is ideal for someone who combines strong analytical skills with a service-oriented approach and can manage detailed transactional work with accuracy. The role involves assisting with account administration, member support, reporting activities, and compliance-related processes while contributing to smooth day-to-day operations. Responsibilities: • Perform recurring reviews and operational checks to verify account accuracy, identify discrepancies, and maintain compliance with internal standards. • Address member questions related to account eligibility, required paperwork, and general account details with professionalism and clear communication. • Prepare and submit Adult Protective Services reports in accordance with established guidelines and documentation requirements. • Assist with unclaimed property activities by updating records and maintaining information within escheatment tracking tools. • Support the handling of decedent accounts, including ownership changes, account updates, and closure processing as needed. • Process account transactions such as contributions, distributions, and withholding election updates with careful attention to detail. • Compile and produce weekly rate and fee schedules to support ongoing account servicing and reporting needs. • Contribute to special assignments and help maintain procedural documentation, reference materials, and job aids for the team.
2026-10-07T00:00:00Z

16 results for Customer Service in Sunnyvale, CA