<p>We are seeking a Customer Service Representative for our location in Fairfax, Virginia. This role will be based in the payment processing department of our organization, working on-site from Monday to Friday. The position offers a contract employment opportunity and involves a variety of tasks centered around customer service, collections, and data entry.</p><p>Responsibilities:</p><p>• Efficiently handle customer inquiries and resolve issues.</p><p>• Handling phone calls and emails -incoming calls, email requests, chat, and in-person</p><p>• Update and maintain accurate customer credit records.</p><p>• Monitor customer accounts and take appropriate actions.</p><p>• Follow up with customers regarding past due payments through phone calls and emails.</p><p>• Send reminders to customers about delinquent payments via email, voicemail, and mail.</p><p>• Perform data entry tasks to update customer accounts.</p><p>• Collaborate with the mortgage division, applying prior collections or banking experience as needed.</p><p>• Handle multiple phone calls in a fast-paced environment while maintaining attention to detail.</p><p>• Utilize Office suite effectively and demonstrate a willingness to learn new processes and systems.</p><p><br></p>
We are looking for an experienced Customer Service Representative II to join our team in Ashburn, Virginia. In this long-term contract position, you will play a vital role in delivering outstanding support to clients while contributing to the company’s growth and continuous improvement initiatives. This role requires a strong ability to manage customer interactions, maintain operational efficiency, and foster team collaboration.<br><br>Responsibilities:<br>• Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring client satisfaction.<br>• Actively contribute to driving sales growth through understanding customer needs and offering tailored solutions.<br>• Perform essential office functions, including maintaining records and managing databases, to support daily operations.<br>• Develop and implement plans that align with company policies and quality standards to improve service delivery.<br>• Monitor and enhance processes to drive continuous improvement and meet ISO quality requirements.<br>• Train new employees to ensure they are equipped with the necessary skills and knowledge to succeed in their roles.<br>• Analyze competitive landscapes to identify opportunities for growth and innovation.<br>• Collaborate with internal teams to uphold revenue accounting processes and maintain organizational compliance.<br>• Communicate effectively with customers and colleagues to build strong relationships and foster teamwork.<br>• Utilize interpersonal skills to create a positive and engaging environment for both clients and team members.
We are looking for a skilled Customer Service Representative to join our team on a contract basis in Washington, District of Columbia. In this role, you will provide vital support for meetings, ensuring seamless coordination for both in-person and remote participants. This position requires strong organizational skills and expertise in communication tools.<br><br>Responsibilities:<br>• Facilitate meetings by managing logistics for both remote and in-person attendees.<br>• Provide comprehensive support during meetings, ensuring smooth operations.<br>• Prepare and set up the meeting environment, including boardroom spaces.<br>• Utilize Microsoft Teams to coordinate virtual meeting activities effectively.<br>• Create and edit PowerPoint presentations to support meeting objectives.<br>• Respond to inquiries and provide assistance through inbound and outbound calls.<br>• Handle order entry and maintain accurate records in a timely manner.<br>• Deliver exceptional service in a call center environment, addressing customer needs promptly.<br>• Collaborate with team members to ensure successful execution of events and conferences.<br>• Troubleshoot and resolve technical or logistical issues during meetings.
We are looking for a detail-oriented and personable Receptionist to join our team on a contract basis in Alexandria, Virginia. This role requires someone who can efficiently manage front desk operations while providing excellent customer service to clients and visitors. If you thrive in a fast-paced environment and have strong organizational skills, we encourage you to apply.<br><br>Responsibilities:<br>• Greet clients, visitors, and employees with a welcoming and attentive demeanor.<br>• Manage and operate a multi-line phone system, ensuring all inbound calls are answered promptly and directed appropriately.<br>• Handle switchboard operations for phone systems with up to 10 lines.<br>• Provide accurate information to callers while addressing inquiries and transferring calls.<br>• Maintain a tidy and organized reception area, presenting a positive first impression.<br>• Assist with administrative tasks, including scheduling appointments and managing correspondence.<br>• Ensure timely communication and coordination with internal teams and external stakeholders.<br>• Monitor visitor logs and ensure security protocols are followed.<br>• Support part-time reception duties as needed, maintaining flexibility in work hours.
<p>My client, a $1B+ privately held design-build and systems integration company with both commercial and government contracts has a newly created position for a Corporate Budgeting Analyst due to their continued growth. This position will work closely with the Budget Manager and the Chief Accounting Officer and have a much more robust role than the title indicates. The Corporate Budgeting Analyst will be involved in corporate budgeting & planning and financial reporting as well as procurement, complex account reconciliations and various process automation and system implementation projects. The sky is limit in this diverse role with access and exposure to senior leadership and executives.</p><p><br></p><p>The position will include the following responsibilities, however not all will be introduced immediately or worked on daily, nor are all of these skills required to be selected for this position.</p><p><br></p><p>• Work with department leaders (VPs and Directors) to produce annual budget packages and supporting documentation for ~30 departments and consolidated</p><p>• Lead indirect procurement initiatives, including RFPs for company-wide blanket deals and manage rebate programs.</p><p>• Administer corporate budgeting and procurement controls.</p><p>• Perform month-end closing activities such as review of cost and analyze and report on budget fluctuations, prepaid and accrual reconciliations, and internal cost allocations.</p><p>• Work with internal programmers on automation of transactions, reporting, and reconciliations.</p><p>• Assist Chief Accounting Officer and CFO with Finance department and Corporate initiatives as they arise</p><p>• This requires coordination and communication not only within the Finance department, but more importantly with the Operating Divisions, other corporate departments, vendors and service providers.</p><p>• The company has a multi-layered operational financial reporting structure internal requirement, as well as approximately 50 subsidiaries including a growing international footprint adding complexities to the traditional financial reporting process, and approximately 30 departments</p><p>• Our objective is simplification and automation of repetitive entries and reconciliations.</p><p>• Perform more complex general ledger reconciliations, corporate allocations, and intercompany eliminations., including posting of adjusting journal entries as needed.</p><p>• Assist with preparation of monthly, quarterly, and annual financial statements.</p><p>• Assist with annual financial statement audit and corporate tax preparation.</p><p>• Job cost and percentage of completion and job cost accounting experience is helpful but can be learned.</p><p><br></p><p>This is an incredible opportunity for a candidate roughly 2-5 years into their career that has a strong foundation, outstanding ability to learn and apply new skills and desire to have a wide breadth of experience and grow within a company for the foreseeable future. My client has a tremendous culture and reputation of taking care of their employees on a variety of ways as evidenced by the long tenure of their employee population.</p><p><br></p><p>For consideration, please apply directly to this post. If you have additional questions, contact Lee Chernett, VP at Robert Half Finance & Accounting, via LinkedIn</p>
<p>We are looking for a detail-oriented Client Account Coordinator to join our team in Washington, District of Columbia. In this role, you will play a key part in overseeing client billing processes, ensuring compliance with firm and client guidelines, and maintaining accurate financial records. This position offers a hybrid work environment, competitive compensation, and excellent benefits.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and distribute detailed client reports, including weekly, quarterly, and year-end summaries, using 3E software.</p><p>• Ensure all billing activities comply with firm policies and client-specific guidelines, while adhering to matter engagement terms.</p><p>• Collaborate effectively with attorneys, legal staff, and clients in a decentralized billing structure to resolve any invoicing issues.</p><p>• Oversee client invoicing processes, manage collections activities, and generate monthly accounts receivable reports.</p><p>• Review and verify the accuracy of billing data and supporting documentation prior to distribution.</p><p>• Research and address client inquiries regarding billing discrepancies or issues in a timely manner.</p><p>• Develop and implement new billing formats tailored to client needs and firm objectives.</p><p>• Prepare and manage electronic billing submissions, while maintaining the eBilling hub to ensure smooth operations.</p><p><br></p><p><br></p><p> All interested candidates in this Client Account Coordinator and other full-time permanent opportunities across the D.C. area please send your resume to Justin Decker via LinkedIn. </p><p> </p><p><br></p>
<p>We are seeking an Executive Assistant to provide comprehensive support to the organization’s CEO. You will play a crucial role in managing their day-to-day activities, ensuring efficiency, and fostering effective communication across all levels of the organization. The role is working for an IT Firm in the Reston area and is primarily remote. THE ROLE REQUIRES SECRET OR TOP SECRET CLEARANCE. The successful candidate is energetic and resourceful, thrives in a fast-paced environment and enjoys taking initiative and problem-solving. You are ambitious, perceptive, articulate and a mature multi-tasker with outstanding writing, research and organizational skills. No coaching necessary on the basics. You’ve already mastered them. You’re hungry for exposure and experience in all aspects of the organization and will have the opportunity to work on a variety of exciting projects and initiatives. You will serve as a primary point of contact for internal and external constituencies including senior management, board members, donors, renowned scientists and various representatives from the media, academic and creative communities.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage calendars: schedule meetings, appointments, and organize conference calls; manage all aspects of out-of-office travel with precision and attention to detail.</li><li>Manage CEO’s contacts database.</li><li>Act as a primary point of contact for internal and external stakeholders, managing emails, calls, and correspondence with professionalism and discretion.</li><li>Organize and prioritize incoming requests and information, ensuring the CEO and Co-founder are well-informed and prepared for upcoming commitments.</li><li>Prepare agendas, take meeting minutes, and follow up on action items to drive accountability and progress on key initiatives.</li><li>Be a prudent/professional, yet affable/approachable gatekeeper.</li><li>Have an ear to the ground to surface successes and challenges faced by staff.</li><li>Handle administrative tasks such as expense reports, document preparation, and bookings of meeting spaces, to enhance operational efficiency.</li><li>Uphold strict confidentiality regarding sensitive information and executive decisions, demonstrating integrity and discretion in all interactions.</li><li>Schedule Board of Director meetings and oversee onsite details including venue and catering, and preparation and distribution of Board materials.</li><li>Assist in the execution of special projects and initiatives, collaborating with cross-functional teams to meet deadlines and deliver exceptional results. Plan events including lunches, dinners, and social gatherings, and assist in development and fundraising projects with high-level donors.</li><li>Approach new tasks and responsibilities with care and enthusiasm.</li><li>MUST HAVE SECRET OR TOP SECRET SECURITY CLEARANCE!</li></ul><p><br></p><p> All interested candidates in this Executive Assistant opportunity and other fulltime opportunities in Accounting Operations please send your resume to Ian Gainor via LinkedIn. </p>
<p>Are you ready to take your accounting career to the next level in a fast-growing real estate investment environment? One of our premier REIT clients is preparing to raise a large fund that will <strong>double their portfolio size</strong>, and they’re hiring a <strong>Senior Property Accountant</strong> to support this exciting growth. The client is offering excellent benefits and stability along with room for growth. The position is hybrid in the greater Annapolis Area.</p><p>In this role, you’ll be responsible for:</p><ul><li><strong>Reporting for 15+ entities</strong></li><li><strong>CAM reconciliations and reserve draws</strong></li><li><strong>Managing payments to and from lenders as well as investor communications</strong></li><li>Leveraging <strong>advanced Excel skills</strong> for reporting and analysis</li></ul><p>This is a fantastic opportunity to join a well-capitalized, forward-moving organization with a strong reputation and a collaborative team culture.</p><p>If you're interested in learning more about this role—or other opportunities with Robert Half—please apply here or email your resume directly to <strong>Jim Meade at Robert Half</strong>.</p>
We are looking for a dedicated Collections Specialist to join our team in Hunt Valley, Maryland. In this Contract-to-Permanent position, you will play a key role in managing financial accounts, tracking repossessions, and handling administrative tasks to ensure efficient operations. This is an excellent opportunity to contribute to a dynamic financial services environment while developing your expertise.<br><br>Responsibilities:<br>• Monitor and maintain reports related to delinquency on risk-based loans, charge-offs, and repossessions.<br>• Oversee the assignment and tracking of repossessions, ensuring accurate documentation and timely follow-up.<br>• Perform administrative duties such as processing payments, managing collection agency and repossession invoices, filing, and preparing documents for record retention.<br>• File and monitor insurance claims with attention to detail and compliance requirements.<br>• Collaborate with internal teams to address billing and collection issues efficiently.<br>• Ensure adherence to established collection processes and procedures.<br>• Utilize Microsoft Excel to analyze data and generate reports as needed.<br>• Stay informed about bankruptcy-related creditor processes to manage accounts effectively.<br>• Support the department in achieving financial recovery goals through strategic account management.
