We are looking for a Salesforce Application Support Engineer to join our team on a long-term contract basis in Palm Beach Gardens, Florida. In this role, you will be responsible for ensuring the optimal functionality of Salesforce solutions while collaborating with cross-functional teams to address technical challenges and streamline processes. The ideal candidate will bring expertise in Salesforce development, problem-solving capabilities, and a proactive approach to maintaining data accuracy across systems.<br><br>Responsibilities:<br>• Develop and implement scalable solutions using JavaScript and Apex within the Salesforce platform.<br>• Collaborate with stakeholders to translate business requirements, particularly in the legal domain, into technical designs.<br>• Configure and modify Salesforce settings, including permissions and record updates, to meet organizational needs.<br>• Manage escalations and resolve issues using multiple ticketing systems.<br>• Ensure the accuracy and integrity of data across all Salesforce deliverables.<br>• Build and maintain integrations between Salesforce and third-party systems to enhance functionality.<br>• Provide technical support for production issues and troubleshoot problems efficiently.<br>• Utilize Salesforce DevOps tools to streamline development and deployment processes.<br>• Contribute to the ongoing evolution of analytics and reporting by leveraging Salesforce data.
We are looking for a detail-oriented Eligibility Specialist to join our team in Port St Lucie, Florida. In this Contract to permanent position, you will play a critical role in managing eligibility documentation and ensuring compliance for children in out-of-home care. This role requires a strong understanding of Medicaid processes, insurance follow-up, and preauthorization procedures.<br><br>Responsibilities:<br>• Prepare and compile comprehensive documentation to facilitate Title IV-E determinations for children entering out-of-home care.<br>• Enroll newly eligible Medicaid recipients into the Sunshine Child Welfare Specialty Plan.<br>• Identify and refer children potentially eligible for Social Security benefits to the Master Trust Specialist.<br>• Process and submit applications for all children under the supervision of CCKids.<br>• Monitor and manage Title IV-E determinations to prevent expiration and ensure timely re-determinations.<br>• Review, approve, and organize pre-adoption files submitted by Adoption Case Managers.<br>• Handle agreements, update placements and services, and coordinate with case managers on adoption case assignments and finalizations.<br>• Process new Title IV-E applications for children placed in adoption settings promptly and accurately.<br>• Assist case management teams in obtaining eligibility documentation for adoption cases or future eligibility reviews.<br>• Address inquiries about Medicaid billing, primary care physician changes, and related matters from foster parents, caregivers, case managers, and investigators.