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2 results for Customer Experience Specialist in Stone Mountain, GA

Norcross, GA
onsite
Temporary / Contract
21.85 - 25.3 USD / Hourly
We are looking for a Customer Service Representative to support customers from our Norcross, Georgia location in a fast-paced service environment. This Long-term Contract position focuses on delivering prompt, accurate assistance with quotes, orders, product information, and shipment updates. The ideal candidate is organized, responsive, and comfortable coordinating with internal teams to ensure a smooth customer experience. Responsibilities: • Create and send customer quotations with careful attention to accuracy, pricing, and turnaround time. • Input sales orders into company systems, verify key details, and confirm information with customers as needed. • Investigate product requests to determine the correct part numbers for orders and general inquiries. • Monitor open orders and follow up proactively to help keep shipments and deliveries on schedule. • Respond to customer questions about availability, pricing, order progress, and shipping status through phone and other communication channels. • Work closely with production, purchasing, and shipping teams to address order discrepancies and support customer requirements. • Keep customer profiles, order data, and related records current and accurate within internal systems. • Resolve service issues professionally by addressing concerns, answering questions, and providing effective solutions.
2026-07-07T00:00:00Z

Atlanta, GA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are seeking an execution-focused Lifecycle Marketing Specialist to join our team for a 9-month contract engagement. In this role, you will act as an embedded extension of the Lifecycle Marketing team, focusing on building automated nurture programs, scaling our communications infrastructure, and improving execution velocity across our marketing technology stack.
2026-07-13T00:00:00Z