<p>We are looking for a Store Manager to join our team in Fairfield, California. This is a contract-to-permanent position within the wholesale distribution industry. The ideal candidate will oversee customer service operations, ensuring excellent service delivery and maintaining high standards of customer satisfaction. This role requires strong leadership and organizational skills to effectively manage teams, address customer needs, and contribute to the company’s success.</p><p><br></p><p>Responsibilities:</p><p>• Lead and manage customer service teams to ensure consistent, high-quality customer interactions.</p><p>• Develop and implement strategies to improve customer satisfaction and resolve complaints effectively.</p><p>• Manage scheduling and staffing decisions to ensure adequate coverage and optimal service levels.</p><p>• Conduct regular training sessions to enhance team performance and ensure compliance with company policies.</p><p>• Oversee inventory management and ensure accurate tracking and replenishment of products.</p><p>• Monitor compliance with safety and security protocols, addressing any discrepancies promptly.</p><p>• Conduct market research to identify opportunities for improving customer service and understand competitor practices.</p><p>• Collaborate with loss prevention teams to safeguard company assets and reduce risks.</p><p>• Supervise merchandising efforts to maximize sales and ensure displays meet company standards.</p><p>• Address operational challenges by stepping into various roles as needed during peak times or staffing shortages.</p>
<p>Looking for a challenging opportunity to advance your career in database administration? Our Bay Area client is seeking a Database Administrator skilled in Salesforce and SharePoint to join their team. If you’re detail-oriented, a problem-solver, and a collaborative professional ready to make an impact, this may be the position for you!</p><p> </p><p>This role is contract-to-hire role, and can be 100% remote.</p><p> </p><p>Key Responsibilities</p><p> </p><p>Salesforce Administration:</p><ul><li>Manage, support, and assist Salesforce users (400–500 tickets).</li><li>Perform data quality control, remediation, and validation to ensure data accuracy.</li><li>Import/export data and troubleshoot system issues to resolve user queries.</li><li>Provide user training on updates, best practices, and system functionality.</li></ul><p> </p><p>SharePoint Design & Administration:</p><ul><li>Design, configure, and maintain SharePoint sites, permissions, workflows, and integrations.</li><li>Perform migrations using tools like ShareGate and Metalogix, maintain governance, and collaborate on platform improvements.</li><li>Ensure systems are performing optimally while troubleshooting as needed.</li></ul><p> </p><p>Collaboration & Compliance:</p><ul><li>Partner with stakeholders to gather requirements, translate needs, and ensure data security and compliance with standards.</li><li>Contribute to cross-functional projects and support system upgrades or transitions.</li></ul>
<p><strong>Job Responsibilities:</strong></p><ul><li>Reviews medical record documentation and accurately assigns appropriate ICD-10 diagnoses and procedure codes leading to the assignment of the correct Medicare Severity-Diagnosis Related Group MS-DRG or All Patient Refined Diagnosis Related Group APR-DRG. The Inpatient Coding Specialist I is responsible for verification of the patient’s discharge disposition assigning the correct sources of admission for state regulation reporting purposes and ensuring the appropriate present on admission POA indicators are assigned to each code. The assigned codes must support the reason for the visit that is documented by the provider in order to support the care provided.</li><li>Correctly abstracts required data per facility specifications.</li><li>Responsible for monitoring Discharged Not Billed accounts and as a team ensures timely compliant processing of inpatient accounts through the revenue cycle.</li><li>Collaborates with Clinical Documentation Specialists CDSs and members of the medical staff to ensure completeness of documentation in the medical records so that appropriate codes and ultimately the correct Diagnosis Related Group DRG may be assigned.</li><li>Responsible for ensuring accuracy and maintaining established quality and productivity standards.</li><li>Demonstrates a high degree of independence in performance of responsibilities working effectively without direct supervision. Exhibits strong time management problem solving and communication skills.</li><li>Possesses critical thinking good judgment and decision making skills</li><li>Demonstrates excellent written and oral communication skills</li><li>Remains abreast of current Centers for Medicare and Medicaid Services CMS requirements as well as Correct Coding Initiative CCI edits Hospital Acquired Conditions HACs Patient Safety Indicators PSIs and when applicable National Coverage Determinations NCDs and Local Coverage Determinations LCDs including the addition of appropriate modifiers to ensure a clean claim the first time through.</li><li>Maintains competency and accuracy while utilizing tools of the trade such as the 3M encoder 3M Audit Expert process 3M AES 3M Clinical Documentation Improvement System 3M CDIS and abstracting systems as well as all reference materials.</li><li>Attends required system hospital and departmental meetings and educational sessions as established by leadership as well as completion of required annual learning programs to ensure continued education and growth.</li><li>Employees must abide by all Joint Commission requirements including but not limited to sensitivity to cultural diversity patient care patients rights and ethical treatment safety and security of physical environments emergency management teamwork respect for others participation in ongoing education and training communication and adherence to safety and quality programs sustaining compliance with National Patient Safety Goals and licensure and health screenings.</li></ul><p><br></p>
<p>We are looking for an experienced Executive Desktop Support Analyst to join our team in Oakland. In this contract-to-permanent Executive Desktop Support role, you will play a key part in delivering technical assistance and resolving hardware and software issues for end-users. This Executive Desktop Support position offers an exciting opportunity to apply your expertise in a fast-paced, collaborative environment. This Executive Desktop Support role is an on-site position. We are looking for someone with strong Mac support and some windows support. </p><p><br></p><p>Responsibilities:</p><ul><li> Diagnose and resolve hardware issues, ensuring minimal disruption to end-user productivity.</li><li> Provide comprehensive support for software applications, including troubleshooting and installation.</li><li> Manage and maintain Mac OS systems efficiently, ensuring optimal performance.</li><li> Utilize Jamf Pro to oversee device management and implement security protocols.</li><li> Assist in configuring and upgrading operating systems, including Windows OS.</li><li> Deliver technical guidance on the use of productivity tools such as Office.</li><li> Collaborate with team members to address complex technical challenges and deliver effective solutions.</li><li> Document resolutions and maintain accurate records of service requests.</li><li> Ensure compliance with organizational standards and protocols in all technical operations.</li><li> Provide timely support to users in person, remotely, and through ticketing system</li></ul>
<p>We are looking for a detail-oriented Billing/ Payroll Clerk to join our team in Brentwood, California. This is a long-term contract position that requires someone with strong organizational skills to handle billing and customer service and payroll tasks effectively. The ideal candidate will be adept at managing billing processes and interacting with customers in a courteous and efficient manner, and working on payroll files to update. Previous ERP experience a must.</p><p><br></p><p>Responsibilities:</p><p>• Process billing statements accurately and within required timeframes.</p><p>• Handle billing collections and ensure payments are recorded promptly.</p><p>• Provide excellent customer service by addressing inquiries and resolving issues related to billing.</p><p>• Utilize Microsoft Excel to create and manage spreadsheets for billing records and reports.</p><p>• Work with ERP and other billing software to input and retrieve data effectively.</p><p>• Updating payroll files after system conversion, PDF usage key</p><p>• Maintain organized records of billing transactions and ensure compliance with company policies.</p><p>• Assist in preparing monthly and annual billing reports for review.</p><p>• Collaborate with other team members to improve billing processes and customer satisfaction.</p><p>• Troubleshoot and resolve discrepancies in billing statements.</p><p>• Ensure the confidentiality and security of sensitive customer billing information/</p>
