<p>Our client is seeking a strategic <strong>Manager, Business Systems Analysts</strong> to lead, develop, and inspire a high-performing team of BSAs. This leader will oversee efforts to analyze, document, and enhance complex business processes and systems that support core operational objectives. The ideal candidate is a proactive and collaborative leader with a proven track record of building impactful teams, driving cross-functional alignment, and delivering scalable solutions.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Team Leadership & Development</strong></p><ul><li>Lead, mentor, and empower a team of Business Systems Analysts to achieve high performance and collaboration.</li><li>Define team goals and KPIs aligned with organizational priorities.</li><li>Provide continuous coaching, feedback, and professional development opportunities.</li><li>Promote knowledge sharing, cross-training, and role coverage to strengthen team agility and resilience.</li></ul><p><strong>Strategic Planning & Execution</strong></p><ul><li>Oversee resource planning, project prioritization, and workload management to ensure timely delivery.</li><li>Establish and uphold best practices, tools, and documentation standards for business analysis.</li><li>Collaborate with business stakeholders to define actionable requirements that align with strategic goals.</li><li>Contribute to roadmap development and planning for business systems and technology initiatives.</li></ul><p><strong>Stakeholder Collaboration</strong></p><ul><li>Serve as a trusted partner to business, engineering, QA, and PMO teams.</li><li>Ensure BSAs maintain strong communication and collaboration with internal and external partners.</li><li>Act as a liaison between business and technical teams, translating business needs into scalable solutions.</li></ul><p><strong>Operational Excellence & Governance</strong></p><ul><li>Drive continuous improvement in processes, documentation, and stakeholder satisfaction.</li><li>Ensure all business requirements, workflows, and system documentation are accurate and up to date.</li><li>Enforce compliance with internal policies, methodologies, and best practices.</li><li>Recommend and influence process or policy changes to enhance efficiency and team effectiveness.</li></ul><p><strong>Team Enablement & Accountability</strong></p><ul><li>Equip BSAs to serve as subject matter experts in their respective domains.</li><li>Set clear expectations, monitor progress, and ensure accountability for deadlines and quality standards.</li><li>Recognize and reward contributions while addressing performance challenges promptly.</li><li>Lead the hiring and onboarding of new team members.</li></ul><p><br></p>
<p>Our client is seeking a Technology Asset Management Coordinator II to support enterprise-wide technology asset lifecycle management with a focus on ServiceNow automation, ServiceNow Asset Management, and inventory control. This role is responsible for ensuring accurate asset tracking, optimizing inventory workflows, and supporting the procurement, deployment, return, and disposal of technology equipment across the organization.</p><p><br></p><p>The Coordinator II maintains detailed asset records, drives process accuracy, and works closely with IT teams, end users, and vendors to ensure equipment is delivered and managed efficiently. This role requires hands-on work in warehouse and office environments and the ability to lift up to 35 lbs.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Execute and enhance ServiceNow Asset Management workflows, including automation, asset updates, inventory reconciliation, and lifecycle tracking.</li><li>Maintain asset records across procurement, deployment, returns, repairs, and end-of-life.</li><li>Process daily receiving of technology equipment and update all corresponding ServiceNow asset records with barcode scans and documentation.</li><li>Coordinate shipping, receiving, and distribution of laptops, desktops, mobile devices, and peripherals.</li><li>Prepare, process, and track purchase orders for inventory replenishment.</li><li>Manage equipment returns from corporate and field offices; evaluate and re-enter reusable equipment into inventory.</li><li>Maintain inventory accuracy through regular audits, cycle counts, and reconciliation reports.</li><li>Process and close Asset Management tickets, ensuring complete documentation and timely customer communication.</li><li>Coordinate e-waste collection and disposal following company and environmental guidelines.</li><li>Create and maintain reports on inventory levels, asset lifecycle metrics, and audit findings.</li><li>Follow all Robert Half IT guidelines, policies, and security standards.</li></ul>
We are looking for a skilled Database Analyst to join our team in Livermore, California. In this Contract to permanent position, you will play a key role in supporting the implementation, maintenance, and operation of application systems within the education sector. Your expertise in data analysis and database management will help ensure timely and accurate reporting, while fostering collaboration between IT staff and end-users.<br><br>Responsibilities:<br>• Serve as the primary liaison between application users and IT staff, ensuring smooth communication and understanding of technical needs.<br>• Develop solutions to resolve user-related issues and provide technical support for application systems.<br>• Create and maintain documentation, including procedural guides and operational instructions, while utilizing collaboration platforms for user interaction and file sharing.<br>• Design, develop, and generate standardized and custom reports based on legal and user specifications using various software tools.<br>• Assist in maintaining quality control standards, participating in complex data systems projects, and ensuring accurate state reporting.<br>• Monitor and update automated reporting systems to track user inquiries, application issues, and enhancement requests.<br>• Modify database structures and reorganize databases to meet local data tracking requirements.<br>• Communicate with vendors and contractors to address technical issues related to software applications.<br>• Provide day-to-day support for application services, student assessment systems, web portals, and other assigned information systems.<br>• Foster cooperative working relationships and effectively communicate with stakeholders to meet organizational goals.
