We are looking for a dedicated Customer Service Representative to join our team in Tracy, California. In this long-term contract position, you will serve as a pivotal link between customers, sales, manufacturing, and shipping operations. Your role will involve ensuring seamless communication with clients while supporting production processes to achieve timely deliveries and excellent customer satisfaction.<br><br>Responsibilities:<br>• Handle customer orders, whether received directly or through account managers, ensuring accuracy and timeliness.<br>• Place orders for materials and supplies required for production, coordinating with procurement teams.<br>• Maintain consistent communication with customers regarding order statuses, quotations, changes, confirmations, as well as addressing complaints and inquiries.<br>• Process purchase orders, manage account credits, and update customer information in company systems.<br>• Collaborate with production teams to meet delivery schedules and uphold customer expectations.<br>• Utilize organizational systems to monitor and support on-time deliveries.<br>• Manage multiple accounts for small to medium-sized customers with diverse and complex needs.<br>• Work closely with manufacturing staff to understand production processes and align customer requirements.<br>• Support sales and shipping operations to ensure smooth workflows and customer satisfaction.
We are looking for a motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will play a key part in guiding prospective students through the admissions process by providing accurate information about programs, entrance requirements, and academic standards. This is a contract-to-permanent position located in Fremont, California, offering the opportunity to make a meaningful impact on students' educational journeys.<br><br>Responsibilities:<br>• Respond promptly to inquiries from prospective students, providing detailed information about program offerings, entrance requirements, and academic standards.<br>• Conduct follow-up with potential students who have expressed interest but have not scheduled or attended interviews.<br>• Initiate outreach to generate new leads and build relationships with prospective students.<br>• Schedule and lead interviews with students, ensuring adherence to company policies and procedures.<br>• Match program offerings to students’ goals, qualifications, and aspirations, while explaining the benefits and advantages of the institution.<br>• Act as a liaison between students and campus departments, assisting with enrollment forms and ensuring smooth transitions.<br>• Collaborate with admissions management to address student concerns and motivations effectively.<br>• Provide basic guidance and advice to students regarding program eligibility and admissions processes.<br>• Mentor students to help them identify their interests and strengths, supporting their educational decision-making.<br>• Address routine questions and concerns from students, ensuring resolution in compliance with policies and procedures.
We are looking for an experienced Patient Service Representative to join our team in Sacramento, California. In this role, you will handle critical front desk tasks, including patient scheduling, insurance verification, and providing exceptional customer service. This is a Contract to permanent position ideal for candidates who thrive in fast-paced healthcare settings and are committed to ensuring a positive patient experience.<br><br>Responsibilities:<br>• Schedule patient appointments using approved systems and provide reminders for upcoming visits.<br>• Manage patient registration processes, including updating demographic information and verifying authorizations for services.<br>• Confirm insurance coverage and eligibility for all patients, including coordination with Medicare, Medi-Cal, and other federal and state programs.<br>• Serve as the primary contact for patient interactions, addressing inquiries and resolving concerns efficiently and professionally.<br>• Maintain accurate records and documentation in electronic medical record systems such as Epic.<br>• Collaborate with healthcare providers and staff to optimize patient flow and scheduling.<br>• Ensure compliance with organizational policies and procedures in all patient service activities.<br>• Conduct follow-ups with patients regarding scheduling changes or additional requirements.<br>• Provide excellent customer service by fostering a welcoming and supportive environment.<br>• Assist with supervisory oversight, ensuring quality control and adherence to service standards.
<p>Reach out to <u>Michelle Espejo via email or LinkedIn</u> for additional information or questions.</p><p> </p><p><strong>Client Service Associate| Wealth Management Firm| Walnut Creek| Hybrid; 2 days onsite</strong></p><p> </p><p>Join a top-tier wealth management firm known for exceptional investment strategy and comprehensive planning.</p><p>You’ll work closely with senior advisors and play a meaningful role as the team continues to grow and improve processes.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Prepare estate and trust summaries and review entity structures</li><li>Draft client-ready materials and handle internal requests</li><li>Track deliverables, manage workflows, and coordinate calendars</li><li>Serve as a point of contact for select inquiries</li><li>Conduct research and provide analytical support to the Tax and Estate Planning team</li></ul><p><strong>For fastest consideration, reach out to <u>Michelle Espejo via email or LinkedIn</u>.</strong></p>
<p>Reach out to <u>Michelle Espejo via email or LinkedIn</u> for additional information or questions.</p><p> </p><p><strong>Client Service Associate| Wealth Management Firm| Walnut Creek| Hybrid; 2 days onsite</strong></p><p> </p><p>Join a top-tier wealth management firm known for exceptional investment strategy and comprehensive planning.</p><p>You’ll work closely with senior advisors and play a meaningful role as the team continues to grow and improve processes.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Prepare estate and trust summaries and review entity structures</li><li>Draft client-ready materials and handle internal requests</li><li>Track deliverables, manage workflows, and coordinate calendars</li><li>Serve as a point of contact for select inquiries</li><li>Conduct research and provide analytical support to the Tax and Estate Planning team</li></ul><p><strong>For fastest consideration, reach out to <u>Michelle Espejo via email or LinkedIn</u>.</strong></p>