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4 results for Customer Service Representative in Sacramento, CA

Customer Service Representative

Plymouth, CA
onsite
Temporary / Contract
18 - 21 USD / Hourly
About the RoleWe are looking for a reliable, customer-focused individual to join our team as a Part-Time Customer Service Representative with event support responsibilities. In this dual-role position, you will deliver excellent service to clients and internal teams while also helping plan, set up, and coordinate events. This is a great opportunity for someone who enjoys variety, thrives in a people-oriented environment, and can shift between desk-based support and hands-on event work.Key Responsibilities<ul><li>Provide friendly, professional customer service via phone, email, and in-person interactions</li><li>Respond to inquiries, resolve issues, and escalate more complex matters when needed</li><li>Maintain accurate customer records and documentation in our systems</li><li>Assist with event planning and logistics, including coordinating schedules, vendors, supplies, and staffing needs</li><li>Support on-site event setup, breakdown, and day-of coordination to ensure smooth operations</li><li>Collaborate with internal teams and external partners to meet event timelines and quality standards</li><li>Help track event-related details and communicate updates to stakeholders</li><li>Perform other related administrative and support duties as assigned</li></ul>
2026-08-10T00:00:00Z

Customer Resolution Specialist

Sacramento, CA
remote
Temporary / Contract
22.22 - 24 USD / Hourly
We are looking for a Customer Resolution Specialist to support patient and payer account service operations in Sacramento, California. This Long-term Contract opportunity is ideal for someone who can manage billing-related questions, account follow-up, and balance resolution with accuracy and professionalism. The person in this role will help customers understand charges, coverage, and payment options while ensuring work is completed in line with healthcare billing standards and internal procedures. Responsibilities: • Address customer questions related to hospital and billing services that require close attention to detail, including statements, payments, benefits, eligibility, and coverage details. • Review patient accounts and complete appropriate account corrections, approved adjustments, and contractual write-offs based on account findings and payer guidelines. • Follow up on self-pay balances by contacting patients, guarantors, or other responsible parties to secure payment or establish suitable payment arrangements. • Investigate and resolve account issues involving authorizations, explanations of benefits, and outstanding balance concerns across assigned accounts. • Evaluate accounts for financial assistance eligibility and complete presumptive charity reviews when applicable. • Transfer qualifying accounts for bad debt processing in accordance with departmental standards and timelines. • Maintain accurate documentation by recording account activity, action codes, and follow-up outcomes for each interaction. • Apply working knowledge of payer rules, reimbursement practices, and department procedures to ensure compliant account resolution. • Meet daily productivity expectations while managing account workload efficiently and supporting additional customer care tasks as needed.
2026-08-11T00:00:00Z

Patient Account Representative

Sacramento, CA
onsite
Temporary to Hire
21 - 21 USD / Hourly
We are looking for a Patient Account Representative to support revenue cycle operations for healthcare accounts in Sacramento, California. This contract opportunity is ideal for someone who can balance accurate claim follow-up, strong payer knowledge, and responsive service when working with patients, providers, and insurance representatives. The person in this role will help resolve billing and reimbursement issues, monitor payment accuracy against contracted terms, and keep account activity moving forward in a fast-paced environment. Responsibilities: • Manage follow-up activities for patient accounts involving Medi-Cal and other insurance plans to drive timely resolution and payment. • Review reimbursements against Medicare, Medi-Cal, and other payer agreements to confirm payments are processed at the correct contracted rates. • Complete assigned NextGen work queues in accordance with departmental policies and established turnaround expectations. • Submit account correction requests when adjustments are warranted and ensure documentation supports each change. • Respond to inquiries from patients, clinics, physicians, and insurance carriers with clear and effective communication. • Prepare and file first- and second-level appeals for denied, unpaid, or underpaid claims, and route higher-level appeals for review before submission. • Process claim billing, including adding required chart notes, referrals, or other supporting records when necessary. • Research eligibility, authorization, and insurance coverage details for preemie-related claims before billing activity begins. • Resolve straightforward denial work items, post share-of-cost updates when patients pay directly, and escalate payer-specific concerns or trends to leadership.
2026-08-12T00:00:00Z

Outside Sales Representative

Sacramento, CA
remote
Permanent / Full Time
40000 - 100000 USD / Yearly
Position SummaryWe are seeking a highly motivated, self-starting Outside Sales Representative to develop and grow accounts with automotive repair shops, quick lubes, dealerships, and independent garages that service passenger vehicles. This role focuses on building strong customer relationships, understanding shop operations, and delivering solutions that help customers reduce costs and improve efficiency through a full line of lubricants, chemicals, filters, and shop supplies.Key Responsibilities<ul><li>Prospect and develop new accounts within an assigned territory, targeting passenger car motor oil (PCMO) service shops and related automotive businesses.</li><li>Conduct on-site visits to assess customer operations, present product solutions, and provide pricing options.</li><li>Promote and sell a full range of products including engine oils, coolants, greases, chemicals, filters, and related shop supplies.</li><li>Build and maintain strong relationships with shop owners, managers, and technicians.</li><li>Deliver quotes, follow up on leads, and close business using a consultative sales approach.</li><li>Coordinate with operations and support teams to ensure timely delivery and product availability.</li><li>Maintain accurate records of sales activity, customer interactions, and market insights using CRM tools.</li><li>Meet or exceed monthly and quarterly sales goals.</li><li>Represent the company at trade shows, vendor days, and local industry events as needed.</li></ul>
2026-08-10T00:00:00Z