<p>We are looking for an experienced Customer Service Manager to join our team in Oakland, CA. This is a fully onsite role, offering a contract-to-permanent opportunity for the right candidate. The position requires strong leadership skills and a commitment to delivering exceptional service in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Oversee daily operations of the customer service department to ensure smooth workflows and exceptional service delivery.</p><p>• Manage and support customer accounts, resolving any issues or concerns with professionalism and efficiency.</p><p>• Utilize computer-aided dispatch systems to coordinate and monitor service activities effectively.</p><p>• Develop and maintain scheduling strategies to optimize team performance and meet customer needs.</p><p>• Lead and mentor the customer service team, fostering a collaborative and productive work environment.</p><p>• Monitor call center operations, ensuring adherence to service standards and prompt resolution of inquiries.</p><p>• Implement strategies to improve customer satisfaction and drive operational excellence.</p><p>• Collaborate with other departments to streamline processes and enhance overall service quality.</p><p>• Maintain accurate records and reporting to track team performance and customer interactions.</p><p>• Stay updated on industry trends and technologies to continuously improve service strategies.</p>
<p>Robert Half is seeking a Senior ServiceNow Transformation Consultant to lead a major Customer Support modernization initiative for a global enterprise. This Senior ServiceNow Transformation Consultantis a high-impact, strategic role focused on helping the organization migrate from Salesforce Service Cloud to ServiceNow Customer Service Management (CSM) — not as a lift-and-shift, but as a full-scale transformation of global support operations.</p><p>The selected Senior ServiceNow Transformation consultant will bring a fresh, expert perspective on process design, ITIL alignment, and industry best practices. You’ll serve as a trusted advisor to leadership — ensuring the ServiceNow platform, processes, and operating model enable scalability, efficiency, and an exceptional customer experience across a complex, security-focused B2B environment. This Senior ServiceNow Transformation Consultant role is a fully remote role for about 3-6 months. </p><p><br></p><p>Key Responsibilities for Senior ServiceNow Transformation Consultant</p><ul><li>Lead a comprehensive assessment of existing global support processes, identifying inefficiencies and improvement opportunities.</li><li>Partner with cross-functional stakeholders to reimagine customer support workflows, ensuring alignment with ITIL and industry standards.</li><li>Provide strategic guidance during the migration from Salesforce Service Cloud to ServiceNow CSM, advising on functionality gaps and recommending best-practice solutions.</li><li>Evaluate and challenge proposed designs to ensure platform build aligns with transformation goals, scalability, and operational excellence.</li><li>Define and track key performance indicators (KPIs) and develop frameworks for measuring adoption, performance, and ROI.</li><li>Advise on opportunities to leverage AI, automation, and analytics to enhance case management, routing, and self-service capabilities.</li><li>Collaborate with business analysts, architects, and implementation partners to ensure process intent translates effectively into system configuration.</li><li>Deliver benchmarking and maturity assessments, comparing operations to leading B2B support organizations.</li></ul>
<p>We are looking for a detail-oriented Guest Services Coordinator to join our team in Walnut Creek, California. This contract to permanent position answers resident phone calls and emails to resolve maintenance, landscaping and pest control issues; creates associated service order; performs data entry to maintain records, notes & billing; schedules and dispatches RPM technicians and vendors to perform work.</p><p><br></p><p>Guest Services Coordinator Requirements:</p><p><br></p><p>Job-related knowledge, skills and abilities:</p><p>• Skilled in providing exceptional customer service with a focus on efficient time and priority handling.</p><p>• Proven ability to work effectively in team environments and foster collaboration.</p><p>• Demonstrates active listening and communicates clearly in writing and speech.</p><p>• Demonstrated ability in CRM and /or ERP systems, NetSuite is a plus.</p><p>• Three years’ customer service experience, preferably in a call–center environment.</p><p>• Fast and accurate typing (ideally 40+ WPM)</p><p>• Strong computer skills (MS Office: Outlook, Word, Excel)</p><p>• Ability to switch between multiple applications: windows or tabs</p><p>• Be able to manage chat, email and call systems simultaneously</p><p><br></p><p>Job functions:</p><p>• Answers calls/email, using CRM or ERP system experience to resolve maintenance, landscaping and pest control issues for residents.</p><p>• Creates, manages, tracks and closes service orders in accordance with established policies of relevant Mutual, and RPM practices.</p><p>• Schedules technicians and vendors for maintenance/repair work, revising priorities as required.</p><p>• Maintains current knowledge of Mutual requirements for billing, work preparation, approvals, etc., obtaining authorizations as required.</p><p>• Closes service orders, including appropriate billing, database updating, etc.</p><p>• Completes assigned shared responsibility (including and not limited to such things as filing; processing invoices and/or payments; processing building permits; scanning; special mailings; special projects).</p><p><br></p><p>If you are interested in this Guest Service Coordinator position, please apply today!</p>
We are looking for a dedicated Customer Service Supervisor to oversee custodial operations across multiple campuses in Oakland, California. This contract position requires exceptional leadership skills to ensure the smooth functioning of custodial teams and balanced workload distribution. The role involves collaborating closely with the Director of Facilities and traveling between various sites, with transportation provided.<br><br>Responsibilities:<br>• Manage and guide a team of custodians to maintain efficient operations across campuses.<br>• Develop and implement schedules to ensure balanced workloads and seamless coordination.<br>• Conduct training sessions for custodial staff, including instruction on basic software tools.<br>• Ensure compliance with operational standards and maintain a high level of cleanliness.<br>• Monitor performance and provide constructive feedback to team members.<br>• Travel between campuses to oversee operations, with transportation arranged by the employer.<br>• Collaborate with the Director of Facilities to align custodial services with organizational goals.<br>• Address any operational challenges and resolve issues promptly.<br>• Maintain accurate records of schedules, training, and team performance.<br>• Promote a safe and organized work environment for all custodial personnel.
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Tracy, California. In this role, you will play a key part in ensuring customer satisfaction by managing orders, addressing inquiries, and maintaining accurate documentation. This position offers an excellent opportunity to contribute to a collaborative team environment while developing your customer service expertise.<br><br>Responsibilities:<br>• Process and manage customer orders accurately and efficiently using word processing and spreadsheet software.<br>• Monitor order fulfillment to ensure timely deliveries and adherence to customer commitments.<br>• Respond professionally to customer inquiries and requests, providing clear and helpful information.<br>• Prepare detailed reports, correspondence, and documentation under the guidance of supervisors and experienced team members.<br>• Collaborate with team members to ensure seamless account coverage and operational efficiency.<br>• Maintain accurate records of customer orders and interactions to support smooth order processing.<br>• Address delivery-related issues promptly to maintain customer satisfaction.<br>• Assist in team-specific activities to support overall goals and objectives.
We are looking for a Guest Services Coordinator to join our team on a contract basis in Rocklin, California. This role involves providing exceptional support to service teams and ensuring seamless coordination of schedules and communications. The ideal candidate will be organized, adaptable, and committed to delivering outstanding customer experiences.<br><br>Responsibilities:<br>• Coordinate service calls, including new requests and follow-ups, ensuring efficient scheduling across designated areas.<br>• Monitor service activities and maintain communication with field technicians to address ongoing needs.<br>• Manage multiple tasks simultaneously, including organizing schedules and planning workflows.<br>• Oversee dispatch operations and ensure service schedules are maintained accurately.<br>• Support employee training initiatives to enhance team performance and knowledge.<br>• Maintain strong communication with customers and team members to ensure service expectations are met.<br>• Utilize tools and resources effectively to streamline service operations.<br>• Address scheduling conflicts promptly and ensure smooth resolutions.<br>• Collaborate with service teams to improve operational efficiency.<br>• Provide consistent updates and reports on service activities to relevant stakeholders.
<p>We are looking for a detail-oriented Billing Clerk to join our team in Brentwood, California. This is a long-term contract position that requires someone with strong organizational skills to handle utility billing and customer service tasks effectively. The ideal candidate will be adept at managing billing processes and interacting with customers in a courteous and efficient manner, and previous ERP experience a must. </p><p><br></p><p>Responsibilities:</p><p>• Process utility billing statements accurately and within required timeframes.</p><p>• Handle billing collections and ensure payments are recorded promptly.</p><p>• Provide excellent customer service by addressing inquiries and resolving issues related to billing.</p><p>• Utilize Microsoft Excel to create and manage spreadsheets for billing records and reports.</p><p>• Work with ERP and other billing software to input and retrieve data effectively.</p><p>• Maintain organized records of billing transactions and ensure compliance with company policies.</p><p>• Assist in preparing monthly and annual billing reports for review.</p><p>• Collaborate with other team members to improve billing processes and customer satisfaction.</p><p>• Troubleshoot and resolve discrepancies in billing statements.</p><p>• Ensure the confidentiality and security of sensitive customer billing information</p>
<p>Robert Half's retail client is looking for a contract-to-permanent onsite customer service / sales representative. This position requires weekends to be worked!</p><p><br></p><p>In this customer service / sales position, you will be responsible for the following:</p><p><br></p><p>Establish strong rapport and provide ongoing support to each member of the showroom</p><p>sales team.</p><p>Follow and maintain documentation of all sales leads as outlined in company</p><p>procedures. Salespersons are expected to designate working hours to lead generating</p><p>activities.</p><p>Document all pre- and post- completion follow-up with each client in Evosus software to</p><p>receive a full commission. Salespersons are expected to designate working hours to</p><p>follow-up activities.</p><p>Provide superior, attentive customer service to every individual client in person, via</p><p>phone or email. Salespersons are expected to designate showroom time to</p><p>“live” selling and closing presentations.</p><p>Attend periodic sales meetings and trainings as assigned. Salespersons are expected</p><p>to allocate working hours to sales reporting, self-study and training.</p><p>Maintain showroom appearance and operations.</p><p>Opening/Closing Checklist if there is no designated Showroom Assistant.</p><p>Provide daily administrative support to counter staff and attend to the P.O.S. retail desk</p><p>as needed.</p><p>Maintain strong workflow communications with delivery and service staff.</p><p><br></p><p>If you are interested in this customer service role, submit your resume today!</p>
We are looking for a detail-oriented Administrative Coordinator to provide part-time support to the HR department in Manteca, California. This contract position offers an opportunity to assist with essential administrative tasks, including document management and data entry. The role is scheduled for 20-30 hours per week and will run through the end of December, with potential extension into January.<br><br>Responsibilities:<br>• Organize and scan documents to ensure accurate and efficient record-keeping.<br>• Input and update data into internal systems with precision.<br>• Handle incoming calls and assist with inquiries in a thorough and attentive manner.<br>• Manage calendars and coordinate schedules for meetings and appointments.<br>• Support daily clerical tasks to enhance department functionality.<br>• Collaborate with team members to complete administrative projects.<br>• Maintain confidentiality and uphold organizational policies while handling sensitive information.<br>• Prepare and distribute correspondence as needed.<br>• Assist in organizing files and ensuring proper documentation.<br>• Perform additional administrative duties as assigned.
We are looking for a skilled Administrative Assistant to join our team on a contract basis. Based in Rocklin, California, this role focuses on providing comprehensive office support while ensuring accuracy and organization in daily tasks. This position is ideal for someone who thrives in a dynamic environment and is eager to contribute to a team-oriented workplace.<br><br>Responsibilities:<br>• Provide administrative support to ensure smooth office operations, including handling documents and correspondence.<br>• Assist with creating and organizing forms, templates, and checklists for training and operational purposes.<br>• Utilize Google Suite applications, including Sheets, Docs, and Forms, to manage and maintain records.<br>• Verify the accuracy of data during system transitions and ensure proper documentation is in place.<br>• Support software implementation by organizing and uploading forms to accessible drives.<br>• Maintain schedules and ensure deadlines are met for ongoing projects.<br>• Respond to inbound calls and inquiries, providing excellent customer service.<br>• Perform receptionist duties, including greeting visitors and maintaining an organized office environment.<br>• Conduct data entry tasks with a focus on detail and precision.<br>• Collaborate with team members to address administrative needs and improve processes.
We are looking for a Customer Experience Specialist to join our team in Roseville, California. In this long-term contract role, you will play a key part in ensuring exceptional client experiences through effective communication, meticulous follow-through, and event coordination. This position is ideal for someone who thrives in a people-focused environment and is committed to delivering outstanding service.<br><br>Responsibilities:<br>• Provide administrative support to the associate advisor, ensuring all tasks are completed accurately and on time.<br>• Perform general office administration tasks, handling approximately 10% of your workload.<br>• Manage client interactions, including scheduling meetings, preparing for appointments, and following up afterward.<br>• Coordinate logistics for events such as retirement classes, seminars, and other gatherings with attendees.<br>• Serve as the first point of contact for clients, creating a welcoming and attentive environment.<br>• Deliver exceptional customer service by anticipating client needs and exceeding expectations.<br>• Organize calendars and schedules to ensure smooth operations and timely follow-ups.<br>• Assist with meeting preparation, ensuring all materials and details are ready for client-facing engagements.<br>• Contribute to the success of events by managing attendee lists and handling logistics.<br>• Foster positive relationships with clients and colleagues through strong communication and interpersonal skills.
<p>We are in the search for a meticulous Controller to become a part of our client's dynamic team in the agriculture industry based in the Stanislaus County. As the Controller, your primary role will be to manage our financial statements, oversee the accounting and customer service staff, and ensure compliance with regulatory and taxation laws. You will also play a crucial role in planning inventory counts and managing month-end close and budget planning. Call or text Edgar Gonzalez if interested 209.395.2259</p><p><br></p><p>Responsibilities:</p><p>• Oversee the development and management of staff performing crucial accounting and customer service tasks.</p><p>• Analyze the company's revenues and expenses to provide valuable insights for decision-making processes.</p><p>• Prepare and manage monthly financial statements for multiple companies, including the necessary elimination entries.</p><p>• Ensure strict adherence to deadlines, regulations, and tax laws to maintain legal and corporate compliance.</p><p>• Supervise the month-end closing process and participate actively in budget planning.</p><p>• Plan and execute inventory counts and post variances to ensure accurate inventory records.</p><p>• Approve and prepare journal entries to ensure accurate financial records.</p><p>• Prepare comprehensive management reports as required to provide valuable insights to the team.</p><p>• Gather necessary support for audits to ensure compliance and accuracy.</p><p>• Undertake special projects and additional responsibilities as required to support the company's financial health.</p>
<p>Reputable personal injury firm is seeking an experienced and compassionate Case Manager to join their team. This position is ideal for someone with a strong background in personal injury law who thrives in a fast-paced environment and is committed to delivering exceptional client service. As a key member of our legal team, you will play a vital role in managing cases, communicating with clients, and supporting attorneys to ensure successful outcomes.</p><p><br></p><p>Responsibilities:</p><p>• Conduct initial interviews with prospective clients to gather relevant case information.</p><p>• Request, review, and organize medical records related to client cases.</p><p>• Maintain consistent communication with insurance companies, medical providers, and clients to provide updates and address inquiries.</p><p>• Draft and send correspondence letters to clients, insurance companies, and healthcare providers.</p><p>• Collaborate closely with attorneys to review case status and develop strategies.</p><p>• Perform investigative tasks related to claims and pre-litigation case work.</p><p>• Manage administrative duties such as faxing, filing, and copying to support case management.</p><p>• Oversee and prioritize a substantial caseload while ensuring accuracy and timeliness.</p><p>• Assist staff and team members with various tasks, ensuring seamless workflow and collaboration.</p><p>• Utilize software tools, including Microsoft Word and Excel, to maintain organized records and documentation.</p>
<p>We have an exciting opportunity for a Cost Accountant & Financial Analyst with well-respected manufacturing company. </p><p>Reach out to Robyn Rosemon for more information 707.387.0299</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Enhance profitability through the proficient management of business analytics, focusing on sales, volumes, and margins drawn from internal financial reports.</p><p>• Monitor and manage cost variations due to factors such as inflation and raw material cost increases.</p><p>• Maintain an accurate sales database and monitor contract progress.</p><p>• Conduct a detailed analysis of the gross margin per invoice to ascertain profitability per customer and product.</p><p>• Assist in implementing and maintaining costing data within the ERP for precise analysis.</p><p>• Provide support to the Sales Team in preparing for customer visits, participating in profitability aspects, and occasionally in negotiation aspects.</p><p>• Improve tools to better assess standard cost and final inventory valuation.</p><p>• Collaborate with the Customer Service, Supply Chain, and Finance Team for aged stock reviews and preparation.</p><p>• Maintain and develop the costing system, documentation, and inventory records.</p><p>• Examine changes in COGS provided by order entry to determine the impact on product costs.</p><p>• Analyze manufacturing costs and compare them to standard costs for actual product cost evaluation.</p><p>• Conduct physical inventories and monitor monthly cycle counts.</p><p>• Manage financial activities including financial planning and reporting, budgeting, policies, and accounting best practices.</p><p>• Oversee the preparation of contract negotiations and gather reliable data, mainly related to profit.</p><p><br></p><p><br></p>
<p>Our client, a global leader in professional services, is seeking a Senior Manager to lead the Endpoint Engineering team within the IT Global Client Services department. This pivotal role manages a high-performing team of system engineers dedicated to delivering seamless IT operations for a large global fleet of laptops and workstations across Windows and MacOS environments. The ideal candidate combines strong technical acumen with a customer-focused mindset, excellent leadership abilities, and a passion for optimizing user experience and productivity.</p><p><br></p><p>Key Responsibilities</p><ul><li>Lead and mentor a global team of 8–10 system engineers supporting over 16,000 users worldwide.</li><li>Oversee deployment, configuration, and maintenance of modern workplace tools including SCCM, Intune, JAMF, and Group Policy.</li><li>Manage enterprise application deployments and security compliance through Microsoft Defender, CrowdStrike, and related platforms.</li><li>Develop and execute patch management strategies, ensuring timely firmware, driver, and OS updates.</li><li>Collaborate with cross-functional IT and business teams to enhance productivity using M365, MDM, MAM, Conditional Access, and SharePoint.</li><li>Establish and maintain best practices for build management and release management processes.</li><li>Partner with global IT counterparts to align endpoint engineering practices with organizational goals.</li><li>Provide strategic direction, coaching, and performance management to team members, including hiring, onboarding, and career development.</li><li>Engage with project sponsors and delivery teams to design and implement secure, scalable solutions aligned with business objectives.</li><li>Evaluate emerging technologies and collaborate with other IT teams to introduce innovative capabilities that drive operational excellence.</li><li>Deliver regular performance reporting and analytics, identifying improvement opportunities and ensuring effective escalation management.</li><li>Direct the global OS architecture design and policy frameworks to enhance compliance and reduce security risk.</li></ul><p><br></p>
<p>Amanda Warren is in search of a Director of Supply Chain to be a part of a dynamic team in Sacramento, California. This role focuses on overseeing all aspects of the supply chain operations, including procurement, inventory management, and vendor relations. You will be expected to align the supply chain functions with the organization's overall objectives, improve operational efficiency, and support company growth.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Lead and manage the entire supply chain functions to ensure smooth operations and efficiency.</p><p>• Collaborate with senior leadership to drive continuous improvement initiatives in the supply chain.</p><p>• Implement supply chain solutions that align with the business objectives and support company growth.</p><p>• Manage procurement processes to ensure the timely availability of materials and resources.</p><p>• Oversee inventory management to maintain optimal stock levels and minimize costs.</p><p>• Develop and manage relationships with vendors, ensuring quality service and cost-effectiveness.</p><p>• Monitor distribution processes to guarantee timely and accurate delivery of goods.</p><p>• Utilize ERP solutions and CRM tools to manage and track supply chain activities.</p><p>• Generate KPI reports to evaluate supply chain performance and identify areas for improvement.</p><p>• Ensure customer satisfaction by resolving inquiries and issues related to supply chain operations.</p>
<p>Innovative candidates with an interest in the legal field might thrive in this Trusts and Estates Paralegal position. If you are highly organized and efficient, there is an immediate opening for a Paralegal you might be interested in. Based in the Sacramento area, this position is a permanent role. The solution to advancing your career could be in this position—if you possess a strong drive to succeed, savvy computer skills, and the ability to effectively prioritize.</p><p><br></p><p>Responsibilities</p><p><br></p><p>- Ability to prioritize, organize and handle heavy workload</p><p><br></p><p>- Data base management of all relevant documents</p><p><br></p><p>- Study, analyze and review complex legal documents</p><p><br></p><p>- Assist attorney with a variety of case tasks</p>
<p>Our client is seeking a Technology Asset Management Coordinator II to support enterprise-wide technology asset lifecycle management with a focus on ServiceNow automation, ServiceNow Asset Management, and inventory control. This role is responsible for ensuring accurate asset tracking, optimizing inventory workflows, and supporting the procurement, deployment, return, and disposal of technology equipment across the organization.</p><p><br></p><p>The Coordinator II maintains detailed asset records, drives process accuracy, and works closely with IT teams, end users, and vendors to ensure equipment is delivered and managed efficiently. This role requires hands-on work in warehouse and office environments and the ability to lift up to 35 lbs.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Execute and enhance ServiceNow Asset Management workflows, including automation, asset updates, inventory reconciliation, and lifecycle tracking.</li><li>Maintain asset records across procurement, deployment, returns, repairs, and end-of-life.</li><li>Process daily receiving of technology equipment and update all corresponding ServiceNow asset records with barcode scans and documentation.</li><li>Coordinate shipping, receiving, and distribution of laptops, desktops, mobile devices, and peripherals.</li><li>Prepare, process, and track purchase orders for inventory replenishment.</li><li>Manage equipment returns from corporate and field offices; evaluate and re-enter reusable equipment into inventory.</li><li>Maintain inventory accuracy through regular audits, cycle counts, and reconciliation reports.</li><li>Process and close Asset Management tickets, ensuring complete documentation and timely customer communication.</li><li>Coordinate e-waste collection and disposal following company and environmental guidelines.</li><li>Create and maintain reports on inventory levels, asset lifecycle metrics, and audit findings.</li><li>Follow all Robert Half IT guidelines, policies, and security standards.</li></ul>
Key Responsibilities:<br>Manage and review individual, corporate, partnership, and fiduciary tax returns<br><br>Oversee tax planning and compliance for a variety of clients across industries<br><br>Serve as the primary point of contact for clients, building and maintaining strong relationships<br><br>Research complex tax issues and provide clear, actionable recommendations<br><br>Review work prepared by staff and seniors, ensuring accuracy and compliance with tax laws<br><br>Mentor and train staff accountants and senior tax associates<br><br>Coordinate and manage multiple engagements and deadlines simultaneously<br><br>Ensure adherence to firm policies, procedures, and professional standards<br><br>Qualifications:<br>Bachelor’s degree in Accounting or related field (Master’s in Taxation a plus)<br><br>CPA license required<br><br>5–8+ years of public accounting experience, with at least 2 years in a supervisory role<br><br>In-depth knowledge of federal, state, and local tax regulations<br><br>Strong leadership, analytical, and organizational skills<br><br>Excellent communication and client service abilities<br><br>Proficiency in tax software (e.g., CCH Axcess, ProSystem fx, or similar) and Microsoft Office Suite
<p>Job Summary</p><p>We are seeking a Legal Secretary for a position in Sacramento CA. In this role, you will provide essential administrative and paralegal support to attorneys, contributing to seamless case management and client service. We welcome applications for both direct hire and temp-to-hire arrangements.</p><p><br></p><p>Key Responsibilities</p><ul><li>Manage calendars, schedule appointments, and coordinate court appearances, depositions, and client meetings for multiple attorneys.</li><li>Prepare, file, and organize legal documents, including pleadings, motions, discovery requests, and settlement agreements related to personal injury claims.</li><li>Handle client communications via phone, email, and in-person interactions, providing updates on case progress and gathering initial intake information for accident or injury reports.</li><li>Conduct basic research on case details, such as medical records, accident reports, and insurance policies, to support trial preparation.</li><li>Maintain confidential client files, ensuring compliance with legal standards and firm protocols for sensitive personal injury documentation.</li><li>Assist with billing, expense tracking, and contingency fee calculations, while coordinating with medical providers and expert witnesses.</li><li>Perform general office duties, including data entry, transcription of attorney notes, and preparation of correspondence for negotiations or settlements.</li><li>Support the firm's 24/7 availability by managing urgent inquiries and facilitating quick responses during off-hours as needed.</li></ul><p><br></p>
<p>We are looking for a dedicated Patient Service Representative/MA to join our team in Berkeley, California. This contract position offers an opportunity to provide exceptional clinical and administrative support in a Pediatric and Maternal-Fetal Medicine clinic. The role involves facilitating smooth patient experiences and workflows while ensuring high standards of care and professionalism.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate patient rooming and flow, including preparation before visits, assistance during consultations, and follow-up tasks after appointments.</p><p>• Escort patients to examination rooms promptly within five minutes of scheduled appointment or registration time, adhering to established rooming protocols.</p><p>• Assist clinicians during patient visits as needed, contributing to a collaborative and efficient team environment.</p><p>• Utilize lean techniques to optimize patient workflows and enhance clinic operations.</p><p>• Handle patient check-in and check-out processes, ensuring accurate data entry and payment processing in real time.</p><p>• Update patient demographics and manage authorizations required prior to appointments.</p><p>• Resolve billing issues, troubleshoot claims, and address discrepancies to ensure smooth administrative processes.</p><p>• Respond to patient inquiries regarding registration, scheduling, billing concerns, and other general questions.</p><p>• Provide support for My Kids Chart, assisting patients with access and functionality.</p><p>• Maintain professionalism and uphold the clinic’s vision and values, especially in challenging situations.</p><p><br></p><p>If you are interested in this role apply today and call us at (510) 470-7450</p>
<p>We are looking for an experienced Bookkeeper to join our team in Danville, California. The ideal candidate will play a crucial role in managing financial tasks for high-net-worth clients, ensuring accuracy, confidentiality, and exceptional customer service. This position offers a friendly office environment with the potential for remote work after an initial in-office period.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Manage client bill payments and oversee all related financial processes.</p><p> • Record and categorize transactions accurately in Quicken, including customized client reporting.</p><p> • Prepare and complete monthly bank reconciliations and financial reports.</p><p> • Communicate directly with client vendors (e.g., utilities, home services) to ensure timely payments and issue resolution.</p><p> • Monitor client account cash flow and coordinate funding as needed.</p><p> • Deliver personalized client support, including move coordination, utility setup, detailed reporting, charge dispute research, and collaboration with insurance brokers.</p>
<p><strong>About the Company</strong></p><p>This is a leading provider of fund administration services for private equity and venture capital firms across North America. Built by finance professionals for finance professionals, the firm is known for its deep industry expertise, people-first culture, and commitment to excellence. With a global team of over 400 accounting professionals—many with Big 4 or public accounting backgrounds—the company supports over $650 billion in assets under administration.</p><p>Whether helping launch new funds or scaling operations for established firms, the company delivers tailored solutions and cutting-edge technology to meet the evolving needs of its clients.</p><p><br></p><p><strong>The Role</strong></p><p>As <strong>Controller</strong>, you’ll oversee the accounting for management companies tied to various venture capital and private equity funds. You’ll be the go-to expert for your clients, managing 8–12 relationships and ensuring high-quality service delivery.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead accounting operations for multiple management company clients</li><li>Oversee onboarding and implement systems and processes</li><li>Supervise and mentor accounting staff</li><li>Manage accounts payable and expense reporting workflows</li><li>Review journal entries, reconciliations, and documentation</li><li>Administer payroll and ensure accurate recording</li><li>Deliver monthly/quarterly financial reports</li><li>Prepare and file 1099s; support tax compliance</li><li>Assist with budgeting and forecasting</li><li>Collaborate with clients on ad hoc requests</li><li>Reconcile intercompany transactions with fund teams</li><li>Serve as primary point of contact for client communications</li></ul><p><strong>Why This Role Stands Out</strong></p><ul><li>Work with top-tier venture capital and private equity clients</li><li>Gain exposure to how leading investment firms operate</li><li>Join a professional, entrepreneurial, and team-oriented culture</li><li>Full benefits: Medical, Dental, Vision, 401(K) match, generous PTO</li><li>Flexible hybrid schedule after initial onboarding period</li></ul><p><strong>Excited about this opportunity?</strong> Apply today and send your resume via LinkedIn to <strong>Jonathan Christian (JC) del Rosario</strong> — I’d love to connect!</p>
<p>We are looking for a highly organized and meticulous Office Assistant to join our team in Sacramento, California. This is a long-term contract position offering a hybrid work schedule, with in-office days on Tuesdays, Thursdays, and for monthly meetings. The ideal candidate will excel in managing administrative tasks, supporting team operations, and ensuring efficient communication across various channels.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and schedule workgroup calls, virtual meetings, and in-person gatherings, ensuring smooth use of technology and timely preparation of meeting materials.</p><p>• Prepare, process, and manage routine correspondence, agendas, reports, invoices, forms, and other administrative documents, maintaining accuracy and attention to detail.</p><p>• Post and update various documents on the organization's website, ensuring accessibility and compliance with internal standards.</p><p>• Provide backup support to the Senior Executive Assistant, administrative team, and Director of Operations/Human Resources as needed.</p><p>• Utilize modern office software and tools, such as Microsoft Office Suite, Adobe Acrobat, WordPress, and Zoom, to execute tasks efficiently.</p><p>• Track assignments, monitor progress, and consult with team members on next steps to maintain project momentum.</p><p>• Conduct member surveys and compile results to aid in decision-making processes.</p><p>• Maintain organized filing systems and records to ensure easy retrieval and proper documentation.</p><p>• Deliver exceptional customer service to both internal and external stakeholders through clear and precise communication.</p><p>• Assist with clerical tasks such as scanning documents, answering inbound calls, and receptionist duties to support daily operations.</p>
<p>Our Concord client is seeking a highly detailed billing, receivables and customer service specialist with Tyler Munis software experience. Additionally, having</p><p>gone trough a system conversion or upgrade is highly desirables. Ability to post and reconcile receivables, place follow up calls on past due, and manage a busy</p><p>desk during a time of transition.</p><p><br></p><ul><li>Generate and distribute utility bills using Tyler ERP software based on meter readings and service data</li><li>Process payments, post transactions, and reconcile daily receipts within the ERP system</li><li>Maintain customer account information, including setting up new accounts, updating contact details, and processing service changes</li><li>Respond to customer inquiries regarding bills, payments, and account activity in a prompt and courteous manner</li><li>Research and resolve billing discrepancies and assist with collections while maintaining confidentiality</li><li>Prepare routine and ad hoc reports from Tyler ERP for management or external auditors</li><li>Coordinate with field staff to verify meter readings and service changes</li><li>Ensure all billing procedures comply with organizational policies and regulatory standards</li><li>Assist in month-end closings and other accounting support tasks as needed</li></ul><p> </p>
