<p>We are looking for a Help Desk Analyst I to join our team in Troy, Michigan. This is a long-term contract position ideal for someone with at least one year of experience in IT support and troubleshooting. The ideal candidate will assist end-users with technical issues, focusing on providing exceptional customer service and efficient problem resolution.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to user inquiries and troubleshoot issues related to Windows 11 and other supported systems.</p><p>• Provide technical assistance and guidance to resolve hardware, software, and network-related problems.</p><p>• Document and track all service requests and resolutions in the system to ensure accurate records.</p><p>• Collaborate with team members to identify recurring issues and implement improvements.</p><p>• Install, configure, and maintain computer systems and peripheral devices as needed.</p><p>• Ensure compliance with company policies and IT procedures during troubleshooting and system updates.</p><p>• Offer remote or in-person support based on the severity of the issue.</p><p>• Educate users on best practices for system usage and security protocols.</p><p>• Monitor system performance and escalate complex issues to higher-level support when necessary.</p><p>• Stay updated on new technologies and system updates to enhance support capabilities.</p>
<p>We are seeking a dependable and professional individual to join our team as a bilingual receptionist. The ideal candidate will serve as the first point of contact for clients and visitors, providing friendly and efficient support both in person and over the phone. This role involves general front desk duties, light administrative tasks, and clear communication in both English and Spanish.</p><p><strong>Responsibilities:</strong></p><ul><li>Greet and assist visitors in a courteous and professional manner</li><li>Answer and direct phone calls using a multi-line system</li><li>Handle basic inquiries and relay messages accurately</li><li>Perform general office and clerical tasks as needed</li><li>Provide bilingual support to staff and clients</li></ul><p><br></p>
We are looking for a skilled Business Analyst to join our team in Southfield, Michigan. In this role, you will leverage your analytical expertise to drive data-driven decision-making and enhance business operations. You will collaborate with cross-functional teams to identify opportunities for improvement and translate business needs into actionable solutions.<br><br>Responsibilities:<br>• Develop and refine queries to extract, manipulate, and analyze data from multiple databases.<br>• Design and maintain dashboards and reports to provide insights and support strategic business initiatives.<br>• Collaborate with stakeholders to gather and document requirements, ensuring alignment with technical specifications.<br>• Analyze data to identify trends, patterns, and opportunities for process improvements.<br>• Ensure the accuracy and consistency of data across various reporting systems.<br>• Document workflows, processes, and business rules to support organizational understanding.<br>• Support efforts related to data migration, integration, and validation.<br>• Conduct gap analysis to identify discrepancies between current and desired business states.<br>• Work within Agile Scrum teams to deliver solutions efficiently and effectively.
We are looking for a detail-oriented HR Coordinator to join our team in Ann Arbor, Michigan. This long-term contract position offers an exciting opportunity to support various human resources functions, including recruitment, compliance, and administrative tasks. The role combines office work with occasional remote flexibility, making it an excellent fit for a self-motivated individual eager to contribute to a dynamic environment.<br><br>Responsibilities:<br>• Post job openings across multiple platforms to attract candidates with relevant experience.<br>• Source and screen potential candidates to ensure they meet role-specific requirements.<br>• Coordinate and schedule interviews, ensuring seamless communication between candidates and hiring managers.<br>• Conduct pre-employment checks, including background verifications and compliance processes.<br>• Provide administrative support to the HR team and assist line managers with HR-related tasks.<br>• Maintain and update candidate tracking systems and personnel files to ensure accurate records.<br>• Assist with onboarding processes, ensuring new hires are integrated smoothly into the organization.<br>• Generate reports and support HR projects focused on automation and process improvements.
We are looking for a skilled Administrative Assistant to join our team on a Contract to permanent basis in Birmingham, Michigan. The ideal candidate will bring strong organizational skills and a proactive approach to supporting daily operations. This role requires excellent communication abilities and a commitment to providing outstanding customer service.<br><br>Responsibilities:<br>• Coordinate and manage daily administrative tasks to ensure smooth office operations.<br>• Provide exceptional support to team members and management by handling correspondence, scheduling, and documentation.<br>• Respond to customer inquiries with efficiency and ensuring a positive experience.<br>• Maintain accurate records and files, ensuring accessibility and organization.<br>• Assist in preparing reports, presentations, and other business documents as needed.<br>• Manage multiple priorities and deadlines effectively, adapting to changing needs.<br>• Act as the first point of contact for internal and external communications, maintaining a courteous and detail-oriented demeanor.<br>• Support the call center team by addressing customer service needs and resolving issues promptly.<br>• Help streamline administrative processes to improve efficiency and productivity.<br>• Ensure compliance with company policies and procedures in all administrative functions.
We are looking for a Systems Engineer to join our team in Southfield, Michigan. In this role, you will design, implement, and maintain various IT systems, ensuring their reliability, scalability, and security. This position will require a proactive approach to problem-solving and collaboration to support organizational goals.<br><br>Responsibilities:<br>• Design, install, and configure hardware, software, and networking systems to align with organizational requirements.<br>• Monitor and maintain IT systems to ensure optimal performance, availability, and compliance with security policies.<br>• Diagnose and resolve technical issues, providing timely support to users and team members.<br>• Develop and implement automation solutions to streamline operations and enhance system integration.<br>• Participate in the planning, deployment, and maintenance of cloud-based infrastructure to support scalability.<br>• Create and maintain detailed documentation of system architecture, configurations, and operational procedures.<br>• Collaborate with cybersecurity teams to ensure systems are secure and meet regulatory compliance standards.<br>• Manage and optimize Active Directory and other directory services for seamless user and resource management.<br>• Work with backup and recovery technologies to safeguard critical data and ensure business continuity.<br>• Support and manage Microsoft Azure services, including Azure Active Directory, Azure Sentinel, and Azure SQL Database.
We are looking for a skilled Cost Accountant to join a dynamic manufacturing team in Wixom, Michigan. This Contract-to-permanent position offers the opportunity to utilize your expertise in cost accounting to drive financial accuracy and operational efficiency. Ideal candidates are analytical, detail-oriented, and experienced in manufacturing environments.<br><br>Responsibilities:<br>• Analyze production costs to uncover trends and identify areas for financial improvement.<br>• Reconcile financial data with the general ledger to ensure accuracy and compliance.<br>• Support fixed asset management processes, ensuring proper documentation and reporting.<br>• Evaluate production variances and assess their impact on cost structures and profitability.<br>• Prepare monthly reports detailing customer profitability and product line performance.<br>• Generate profit center and cost center reports to monitor organizational financial health.<br>• Collaborate in the development and review of annual budgets, ensuring alignment with company objectives.<br>• Compare budget forecasts to actual results, reporting on variances and providing actionable insights.<br>• Monitor overhead expenditures and recommend strategies for cost optimization.<br>• Maintain and update accounting and costing views within the material master system, ensuring data integrity.
We are looking for a skilled Programmatic Amazon DSP Media Manager to support our digital agency client on a contract basis (fully remote) for 2-3 months. In this role, you will oversee the execution and optimization of programmatic campaigns across Amazon and other DSP platforms. You will collaborate with internal and external stakeholders to analyze media performance and deliver actionable recommendations that drive results. This is an excellent opportunity for experienced Programmatic Amazon DSP media professionals to contribute to impactful campaigns and strategies on a part-time and fully remote basis. <br> Responsibilities: • Build, manage, and optimize programmatic campaigns across Amazon and other DSP platforms. • Analyze media performance and provide recommendations to improve campaign effectiveness. • Utilize data-driven insights to inform audience targeting and campaign adjustments. • Prepare and present detailed campaign performance reports to clients and stakeholders. • Configure and launch campaigns, including creative uploads, budget allocation, audience targeting, and tracking tag implementation. • Perform comprehensive quality assurance before and after campaign launches to ensure accuracy and alignment with objectives. • Conduct regular evaluations of campaigns to identify opportunities for optimization and reallocate budgets to high-performing strategies. • Maintain accurate and up-to-date records of campaign orders, line items, and deliverables such as creatives, tags, and promotions. • Collaborate with cross-functional teams to ensure campaigns align with broader media strategies and brand goals. • Stay informed about industry trends and best practices to enhance programmatic media management.
<p><br></p><p>Responsibilities:</p><p><br></p><p>• Interface directly with customers to provide day-to-day IT support.</p><p>• Offer MAC support, requiring self-initiative and the ability to follow directions.</p><p>• Travel to different sites as needed to provide support.</p><p>• Maintain an accurate record of customer credit and resolve customer inquiries.</p><p>• Monitor customer accounts and take appropriate action.</p><p>• Provide 'White Glove Support' for Executive members of the client base as needed.</p><p>• Contribute to updating existing processes to streamline support as per business requirements.</p><p>• Provide 2nd level MAC support as well as PC and some infrastructure support.</p><p>• Proactively identify, document and escalate issues and requests to limit downtime and maintain a stable technology desk-side environment.</p><p>• Balance competing priorities and maintain the ability to shift focus quickly in response to critical business and customer needs.</p><p>• Maintain physical inventory of company IT equipment and mobile devices accurately for the site.</p><p>• Support large conference rooms/meetings and their respective technologies including Microsoft Teams Rooms and Crestron meeting rooms.</p>
<p>POSITION SUMMARY</p><p>Position is responsible for conducting reimbursement billing activities related to various Federal, </p><p>State and local grants and contracts.</p><p>ESSENTIAL JOB DUTIES AND RESPONSIBILITIES</p><p>1 Track the schedule of reimbursement billing deadlines and submit billings according to </p><p>the schedule</p><p>2 Track expenses to assure all funds have been expended each year</p><p>3 Prepare reimbursement billings in accordance with the formats and content required by </p><p>each granting agency</p><p>4</p><p>Submit reimbursement billings and required support to appropriate contact at each </p><p>granting agency and maintain correspondence to ensure timely receipt of </p><p>reimbursement</p><p>5 Prepare and submit monthly financial reports required by granting agencies</p><p>6 Assist in preparation of new and all revisions of the grant budgets</p><p>7</p><p>Monitor budget-to-actual and work with Grant Administrator and program personnel to </p><p>formulate projections and budget amendments</p><p>8</p><p>Review contracts and awards to determine allowable costs, appropriate billing formats, </p><p>budget amendment requirements, and submittal deadlines.</p><p>9 Maintain appropriate documentation for each billing for each grant</p><p>10 Assist with annual audit activities</p><p>11 Participate in administrative staff meetings, agency committees, and other projects as </p><p>assigned</p><p>12 Adhere to Southwest Solutions policies and procedures</p><p>JOB TITLE: </p><p>Grants Billing Specialist</p><p>CLASSIFICATION: </p><p>Non-Union</p><p>CENTER OF EXCELLENCE & UNIT:</p><p>SWS - Finance</p><p>SUPERVISES:</p><p>No</p><p>REPORTS TO:</p><p>Grants Administrator</p><p>FLSA STATUS:</p><p>Non-Exempt</p><p>Creation Date: May 2017 Revision Date: March 2021</p><p>13 Adhere to Southwest Solutions code of ethics, and comply with local, state and federal </p><p>laws</p><p><br></p>
We are looking for a skilled Network Engineer to oversee the design, implementation, and maintenance of our organization's network infrastructure in Southfield, Michigan. This role is critical in ensuring the stability, security, and scalability of our IT systems while leveraging advanced technologies such as cloud computing and SD networking. The ideal candidate will bring expertise in network architecture, troubleshooting, and optimization to support seamless business operations.<br><br>Responsibilities:<br>• Design and implement scalable network solutions tailored to organizational needs.<br>• Monitor and maintain the performance, security, and reliability of network infrastructure.<br>• Troubleshoot and resolve complex network issues to minimize downtime and disruptions.<br>• Configure and manage Cisco routers, switches, and firewall technologies.<br>• Optimize network performance through data analysis and proactive adjustments.<br>• Collaborate with cross-functional teams to ensure seamless integration of network systems.<br>• Conduct regular backups and ensure disaster recovery protocols are in place.<br>• Stay updated on the latest networking trends and technologies to drive innovation.<br>• Document network configurations and processes for operational efficiency.<br>• Provide technical guidance and training to team members as needed.
We are looking for a dedicated Accounting Clerk to support our team in Fraser, Michigan. This role involves assisting with essential accounting tasks and administrative operations to ensure efficient and accurate financial processes. The ideal candidate will bring strong organizational skills and attention to detail in a collaborative office environment.<br><br>Responsibilities:<br>• Organize and manage accounting and administrative documents by scanning, filing, and maintaining records.<br>• Provide support for accounts payable processes, including invoice handling and vendor communications.<br>• Create and update purchase orders within the company's accounting system.<br>• Assist with general administrative tasks to support the team as required.<br>• Handle accounts receivable and accounts payable responsibilities to ensure smooth financial operations.<br>• Process invoices accurately and in a timely manner.<br>• Answer and manage a multi-line phone system to assist with inquiries and communications.<br>• Maintain filing systems to ensure easy access to important documents and records.
