We are looking for a dedicated Call Center Representative to join our team in Detroit, Michigan. In this long-term contract role, you will play a vital part in assisting customers with scheduling appointments and providing accurate information. This position requires excellent communication skills, attention to detail, and a commitment to maintaining confidentiality.<br><br>Responsibilities:<br>• Assist callers in scheduling appointments for COVID-19 vaccines, ensuring a seamless process.<br>• Provide clear and accurate information to customers regarding appointment procedures.<br>• Maintain confidentiality of all customer data and information at all times.<br>• Deliver timely feedback to management regarding service issues or customer concerns.<br>• Conduct outbound follow-up calls to customers as assigned.<br>• Accurately input data into systems while ensuring all information is properly recorded.
We are looking for a Call Center Representative to join our team in Detroit, Michigan. In this role, you will assist customers with scheduling COVID-19 vaccine appointments and provide accurate information in a detail-oriented and courteous manner. This is a long-term contract position offering a chance to make a meaningful impact while supporting public health initiatives.<br><br>Responsibilities:<br>• Assist callers in scheduling appointments for COVID-19 vaccinations, ensuring a seamless and positive experience.<br>• Provide accurate and timely information to customers regarding appointment availability and procedures.<br>• Maintain confidentiality of customer data and sensitive information at all times.<br>• Communicate customer concerns or service issues to management promptly for resolution.<br>• Conduct outbound follow-up calls to customers as assigned, ensuring needs are met effectively.<br>• Accurately enter and update customer information within the system to maintain data integrity.<br>• Collaborate with team members to ensure consistent service delivery and adherence to protocols.
We are looking for a dedicated Call Center Representative to join our team in Detroit, Michigan. In this role, you will provide exceptional customer service by assisting callers with scheduling COVID-19 vaccine appointments and offering accurate information. This is a long-term contract position, ideal for someone who excels in communication and data entry.<br><br>Responsibilities:<br>• Assist callers with scheduling their COVID-19 vaccine appointments in a detail-oriented and efficient manner.<br>• Provide accurate and detailed information to customers regarding appointment procedures.<br>• Maintain confidentiality of all customer data and sensitive information.<br>• Offer timely feedback to management regarding any service issues or customer concerns.<br>• Conduct outbound follow-up calls to customers as assigned.<br>• Ensure all interactions are documented accurately for record-keeping purposes.<br>• Continuously strive to improve service quality and customer satisfaction.<br>• Collaborate with team members to address and resolve customer inquiries effectively.
We are looking for a dedicated Call Center Representative to join our team in Detroit, Michigan. This role involves assisting customers with scheduling COVID-19 vaccine appointments and providing accurate information in a meticulous and empathetic manner. As a long-term contract position, it offers an opportunity to make a meaningful impact while honing your customer service skills.<br><br>Responsibilities:<br>• Assist callers in scheduling appointments for COVID-19 vaccinations, ensuring accuracy and efficiency.<br>• Provide clear and accurate information to customers regarding appointment processes and guidelines.<br>• Maintain strict confidentiality of customer data and sensitive information.<br>• Offer feedback to management regarding service challenges or customer concerns.<br>• Conduct outbound follow-up calls to customers as assigned to ensure satisfaction and resolution.<br>• Accurately input customer data and appointment details into the system.<br>• Stay updated on current policies and procedures to provide the most reliable assistance.<br>• Collaborate with team members to ensure seamless customer service delivery.
We are looking for a dedicated Call Center Representative to join our team in Detroit, Michigan. In this long-term contract role, you will be responsible for delivering exceptional customer service while assisting callers with scheduling COVID-19 vaccine appointments and providing accurate information. This position requires strong communication skills, attention to detail, and a commitment to maintaining confidentiality.<br><br>Responsibilities:<br>• Assist callers in scheduling appointments for COVID-19 vaccinations, ensuring a smooth and efficient process.<br>• Provide accurate and timely information to customers regarding appointment availability and procedures.<br>• Uphold strict confidentiality standards when handling customer data and sensitive information.<br>• Offer constructive feedback to management regarding service issues or customer concerns.<br>• Conduct outbound follow-up calls with customers as assigned to ensure their needs are met.<br>• Maintain accurate records of interactions and appointments through precise data entry.
<p><br></p><p>Responsibilities:</p><p><br></p><p>• Interface directly with customers to provide day-to-day IT support.</p><p>• Offer MAC support, requiring self-initiative and the ability to follow directions.</p><p>• Travel to different sites as needed to provide support.</p><p>• Maintain an accurate record of customer credit and resolve customer inquiries.</p><p>• Monitor customer accounts and take appropriate action.</p><p>• Provide 'White Glove Support' for Executive members of the client base as needed.</p><p>• Contribute to updating existing processes to streamline support as per business requirements.</p><p>• Provide 2nd level MAC support as well as PC and some infrastructure support.</p><p>• Proactively identify, document and escalate issues and requests to limit downtime and maintain a stable technology desk-side environment.</p><p>• Balance competing priorities and maintain the ability to shift focus quickly in response to critical business and customer needs.</p><p>• Maintain physical inventory of company IT equipment and mobile devices accurately for the site.</p><p>• Support large conference rooms/meetings and their respective technologies including Microsoft Teams Rooms and Crestron meeting rooms.</p>
We are looking for a friendly and organized Customer Service/Receptionist to join a healthcare facility in Flint NT, Michigan. In this Contract position, you will play a key role in welcoming visitors, managing inquiries, and assisting with administrative tasks to ensure smooth operations. The ideal candidate is reliable, detail-oriented, and thrives in a fast-paced environment.<br><br>Responsibilities:<br>• Greet visitors as they arrive, determine their needs, and direct them to the appropriate departments.<br>• Document interactions and communications thoroughly to maintain accurate records.<br>• Schedule appointments, make reminder calls, and follow up with patients who miss scheduled visits.<br>• Update and manage Electronic Medical Records as required.<br>• Handle incoming calls using a multi-line phone system, providing solutions or routing inquiries appropriately.<br>• Distribute mail, maintain office supplies, and perform general clerical tasks.<br>• Type correspondence, reports, and other documents with accuracy.<br>• Assist with special projects and additional administrative duties as assigned.<br>• Provide exceptional customer service by addressing inquiries with patience and professionalism.
Seeking a Purchasing Agent in Saline, MI. The Purchasing Agent will be responsible for supporting the purchasing department. Excellent interpersonal and analytical skills are required for this Purchasing Agent role. The Purchasing Agent will ideally have previous purchasing or procurement experience and a desire to advance their career. This Purchasing Agent could be perfect for you! This role is 100% ONSITE M-F 8am-5pm and pay up to $22/hr. <br><br>Primary responsibilities of the position include but are not limited to:<br><br>• Handling large volume of requests for items to be sourced/quoted.<br>• Communicating with the customer as an integrated supplier to ensure that their expectations are met.<br>• Effectively communicating with vendors and suppliers to coordinate quoting process including:<br>o Sourcing items to best supplier(s)<br>o Negotiating best price/lead time<br>o Negotiation of new vendor terms<br>• Expediting priority requests as determined by the customer and on site personnel<br>• Analysis or data to pursue price/margin improvements<br>• Project management of large customer bid opportunities<br><br>Prospective applicants must possess the following to be considered:<br>• Excellent verbal, written, and interpersonal communication skills<br>• Proficiency in Microsoft Office programs<br>• Effective organization<br>• A strong sense of prioritization<br>• Multitasking abilities<br>• Positive and enthusiastic attitude<br>• Willingness to ask questions and learn<br>• Ability to take direction and follow established processes<br>• Experience in a fast paced environment<br>• Proven ability to multitask and prioritize tasks appropriately<br>• Demonstrated customer service skills<br>• Purchasing experience through the SX.e or other ERP system
<p>Hotel Systems is a distinguished collection of independent boutique hotels known for our exceptional guest experiences, thoughtfully designed spaces, and local charm. We are seeking a Hotel Controller to join our leadership team and help guide our financial future. This is an exciting opportunity for a dynamic, detail-oriented professional with a passion for hospitality and a sharp financial mind.</p><p><br></p><p>This is a hands-on Controller position working with two hotels. Will work closely with the team and step in as necessary to assist where needed.</p><p>Job Description:</p><p>• Manage staff and assist as needed</p><p>• Oversee and assist with the daily revenue report to ensure accuracy</p><p>• Prepare financial statements, and distribute timely to departments at close of month</p><p>• Cash handling, prepare bank deposits and post cash & credit card payments daily</p><p>• Work with management to prepare yearly budgets of revenue and expenses for the hotel, restaurant and banquet department</p><p>• Monitor departmental expenses and financial date to ensure accuracy</p><p>• Accounts payable, ensure proper coding of invoices, process invoices for payment, weekly check run</p><p>• Perform month end and year end close process through the preparation of journal entries, variance analysis to forecast budget, and monthly balance sheet reconciliations</p><p>• Prepare monthly sales, use & occupancy tax returns, as well as annual sales & use tax return</p><p>• Bank account reconciliations monthly</p><p>• Oversee the accounts’ receivable function, billing and payments</p><p>• Process payroll to ensure accurate payroll reporting and prepare payroll journal entry and post</p><p>• Assist and prepare capital expenditures report</p><p>• Prepare month end inventory calculations and ensure accuracy of physical counts, pricing and related worksheets. Assist with inventory counts.</p><p>• Monitor all chargebacks received and challenge, if necessary, on a timely basis</p><p>• Process travel agent commission checks</p><p>• Prepare monthly petty cash journal request for reimbursement</p><p>• Hire, train, supervise, and develop staff, including coaching, counseling, and discipline</p><p>• Meet all required reporting deadlines</p><p>• Work with HR to ensure proper deductions for administering all garnishments, 401k deductions and any benefit deductions</p><p>• Perform random house bank audits on a quarterly basis</p><p>• Perform any other job-related duties as assigned.</p><p>General Requirements:</p><p>• Always maintain a warm and friendly demeanor.</p><p>• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.</p><p>• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.</p><p>• Must be able to multitask and prioritize departmental functions to meet deadlines.</p><p>• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.</p>
We are looking for a skilled Payroll Specialist to join our team on a contract basis in Detroit, Michigan. This role is ideal for a candidate with extensive experience in payroll operations, particularly in unionized environments, and a strong understanding of compliance and tax regulations. As part of our team, you will play a critical role in ensuring seamless payroll processing and supporting employees across various locations.<br><br>Responsibilities:<br>• Process full-cycle payroll for union and non-union employees, ensuring accuracy and compliance with wage laws and union agreements.<br>• Utilize Paycor software to manage payroll operations, including data entry, reporting, and audits.<br>• Conduct detailed payroll audits to identify discrepancies and resolve errors promptly.<br>• Collaborate with managers, employees, and union representatives to address payroll-related inquiries and concerns.<br>• Ensure compliance with federal, state, and local tax regulations, as well as union-specific labor agreements.<br>• Prepare customized reports and analyze payroll data using advanced Microsoft Excel functions.<br>• Assist in managing multi-state payroll operations, adhering to varying state-specific regulations.<br>• Implement and maintain accurate records for payroll deductions, including union dues and benefits.<br>• Support occasional in-office tasks and meetings to coordinate with other departments or union representatives.
We are looking for an Accounting Specialist ACH in Brighton, Michigan. In this role, you will play a critical part in managing automated clearing house (ACH) operations, ensuring compliance with regulatory standards, and delivering exceptional service to both internal and external stakeholders. This position offers an opportunity to contribute to the efficient functioning of payment processes while maintaining high levels of accuracy and professionalism. This role is Hybrid. Pay up to $23/hr. <br>Only those who are experience in will be considered. <br><br>Job Description:<br><br>The role of the ACH Payments Specialist delivers performance excellence while providing support for all ACH services activities. This role provides ACH servicing through enrollment, training and knowledge sharing, and ongoing assistance, reporting, and other related functions. This person delivers high quality services to our members as it relates to ACH business and is responsible for operational activity adherence to corporate policy and regulatory requirements as it relates to the services within ACH.<br>• Responsible for handling Automated Clearing House (ACH) origination and receipt process, facilitating the transmission of files from members and ACH system processors.<br>• Ensure all assigned responsibilities are completed in accordance with established cutoff times as outlined by the Federal Reserve Bank and defined Service Level Objectives.<br>• Serve as a liaison between Onstage representatives and members by providing helpful information, explaining processes, and answering questions regarding ACH operations.<br>• Develop, review, and maintain process and procedure documentation for all ACH operations necessary for learning and training deployment. Follow and train vendor’s operating procedures as applicable.<br>• Ensure required federal compliance reports are verified and processed to safeguard credit union assets.<br><br>Requirements<br>• ACH Accreditation preferred<br>• 2-3 year of experience in ACH/Financial Services, or equivalent.
We are looking for a dedicated Collections Specialist to join our team on a contract basis in Wixom, Michigan. In this role, you will focus on recovering outstanding debts and ensuring accurate tracking of payments. This is a fully on-site position for an initial duration of six weeks, with the possibility of extension.<br><br>Responsibilities:<br>• Conduct collection calls to recover outstanding debts and maintain consistent follow-up with clients.<br>• Monitor and track debt using Excel to ensure accurate and up-to-date records.<br>• Collaborate with internal teams to process cash applications and resolve payment discrepancies.<br>• Maintain detailed documentation of collection activities and ensure compliance with company policies.<br>• Communicate effectively with customers to negotiate payment plans and resolve disputes.<br>• Analyze aging reports to prioritize collection efforts and meet recovery targets.<br>• Provide regular updates to management on collection progress and challenges.<br>• Utilize relevant software tools to streamline collection processes and improve efficiency.
