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3 results for Customer Service Representative in Ann Arbor, MI
- Madison Heights, MI
- onsite
- Temporary / Contract
- 19 - 22 USD / Hourly
- We are looking for a Customer Service Representative to support a busy customer-focused team in Michigan. This Long-term Contract position is ideal for someone who enjoys assisting customers, handling high-volume communication, and ensuring orders are processed with accuracy. The role requires strong attention to detail, clear communication, and the ability to balance multiple priorities while delivering dependable service.<br><br>Responsibilities:<br>• Build strong customer relationships by providing responsive, attentive support and creating a positive service experience.<br>• Handle incoming calls and email inquiries, addressing questions, resolving concerns, and ensuring timely follow-up.<br>• Process customer orders accurately and enter detailed information into the designated system.<br>• Monitor order activity, provide status updates, and communicate important information to customers as needed.<br>• Investigate service issues or complaints and work toward effective resolutions that support customer satisfaction.<br>• Partner with teams such as Sales and other service contacts to coordinate responses and meet customer expectations.<br>• Review order details carefully, including quantities, pricing, and related calculations, to maintain accuracy.<br>• Manage several requests at once in a fast-paced setting while staying organized and focused on accuracy.<br>• Expand knowledge of products, workflows, and company procedures to provide informed customer support.
- 2026-11-13T00:00:00Z
- Holland, OH
- onsite
- Temporary / Contract
- 18 - 20 USD / Hourly
- <p>We are seeking a professional and customer-focused Customer Service Representative to join our team. This role is responsible for providing exceptional support to customers by answering inquiries, resolving issues, processing requests, and ensuring a positive customer experience. The ideal candidate is an excellent communicator, detail-oriented, and skilled at managing multiple priorities in a fast-paced environment.</p>
- 2026-10-26T00:00:00Z
- East Lansing, MI
- onsite
- Permanent / Full Time
- 60000 - 70000 USD / Yearly
- <p><strong>Location: </strong>East Lansing, Hybrid</p><p><strong>Salary: </strong>$60,000 base salary + commission</p><p><br></p><p>Our telecommunications client is looking for an Inside/Outside Sales Representative to support sales growth and deliver an excellent customer experience. In this role, you will serve as a central point of contact for incoming inquiries, help move opportunities through the sales process, and work closely with the VP of Business Development. This position is ideal for someone who communicates confidently, stays organized in a fast-paced environment, and enjoys building strong relationships with both prospective and current customers.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Respond to inbound sales requests promptly and guide prospective customers through available service options.</p><p>• Prepare commercial sales proposals and service recommendations based on customer needs assessments and service offerings.</p><p>• Maintain accurate and up-to-date lead, prospect, and opportunity records within the CRM.</p><p>• Build and maintain strong relationships with commercial prospects and existing customers by delivering attentive, high-touch support.</p><p>• Conduct outbound outreach to targeted accounts and service areas to generate interest and identify new business opportunities.</p><p>• Prepare sales information, track account activity, and maintain accurate records in company systems.</p><p>• Support market development efforts in strategic fiber service areas by following up on leads and assisting with customer engagement activities.</p><p>• Help resolve customer questions and escalate complex issues appropriately to maintain service quality and responsiveness.</p>
- 2026-11-11T00:00:00Z