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21 results for It Systems Analyst in Stamford, CT

Business Systems Analyst
  • Branford, CT
  • onsite
  • Permanent / Full Time
  • 80000 - 90000 USD / Yearly
  • <p>We are looking for a Business Systems Analyst to support business process improvement and data-driven decision-making in Branford, Connecticut. This role focuses on analyzing system needs, reviewing business documentation, and translating operational requirements into effective technical solutions. The ideal candidate brings hands-on experience with Oracle-based environments, strong SQL and PL/SQL capabilities, and the ability to work across teams to strengthen enterprise systems.</p>
  • 2026-10-09T00:00:00Z
Business Systems Analyst
  • Branford, CT
  • onsite
  • Permanent / Full Time
  • 70000 - 90000 USD / Yearly
  • <p>We are seeking a highly skilled and motivated individual to join our client&#39;s team as a Business Systems Analyst. In this role, you will be responsible for optimizing, improving, and maintaining their ERP system, as well as analyzing and improving business processes within the company.</p><ul><li>You will be managing and creating new reports in Power BI.</li><li>Working with their ERP system to upgrade to the cloud and continuous improvement as well as integrating technology into it.</li><li>You will be working with different teams to improve their technology and ERP system.</li><li>Some general IT training for end users and technical support may be involved.</li></ul>
  • 2026-10-05T00:00:00Z
Systems Administrator
  • San Antonio, NY
  • remote
  • Temporary / Contract
  • 26.6 - 30.8 USD / Hourly
  • <p>We are looking for a Systems Administrator to support and enhance a modern end-user computing environment. This position focuses on maintaining core administration tools, securing Microsoft 365 services, and delivering reliable support for Windows and mobile devices. The role is ideal for someone who combines strong systems administration experience with a practical approach to automation, endpoint management, and emerging AI-driven technologies.</p><p><br></p><p>Responsibilities:</p><p>• Administer service desk and ticket management platforms to ensure timely issue tracking, resolution, and user communication.</p><p>• Manage remote monitoring, endpoint administration, and security tools, with preference for experience supporting NinjaOne and comparable platforms.</p><p>• Oversee Microsoft 365 technologies, including Entra ID, Conditional Access, Intune, Autopilot, and configuration policy deployment.</p><p>• Support and maintain Windows endpoints as well as iOS and Android mobile devices across the organization.</p><p>• Configure and troubleshoot identity, access, and device compliance settings to strengthen security and user productivity.</p><p>• Develop and improve automation workflows using Python and Microsoft Power Platform tools such as Power Automate.</p><p>• Evaluate and apply modern AI and agent-based solutions, including large language model tools, to streamline support and administrative tasks.</p><p>• Collaborate with internal teams to implement operational improvements and support changes involving administrative platforms or technical proces</p>
  • 2026-10-07T00:00:00Z
Workday System Analyst
  • New York, NY
  • remote
  • Temporary to Hire
  • 76 - 88 USD / Hourly
  • We are looking for a Workday System Analyst to join a team on a contract-to-permanent basis. In this role, you will connect HR operational needs with Workday system capabilities by translating business priorities into clear technical and process solutions. This position is ideal for someone who enjoys improving workflows, organizing requirements, and helping stakeholders navigate system enhancements with confidence.<br><br>Responsibilities:<br>• Manage incoming support requests and enhancement submissions, assess urgency and impact, and direct items to the appropriate technical resources.<br>• Partner with HR and business stakeholders to gather needs, define functional expectations, and create clear user stories, workflow diagrams, and acceptance standards.<br>• Evaluate end-to-end HR processes such as onboarding, payroll, benefits enrollment, and recruiting to identify opportunities for better efficiency and stronger system alignment.<br>• Lead coordination of testing activities for updates and releases by preparing test scenarios, organizing data needs, monitoring execution, and confirming completion with stakeholders.<br>• Monitor service levels, recurring ticket patterns, and issue history to uncover root causes and recommend long-term corrective actions.<br>• Create and maintain process guides, training content, and knowledge base materials that support consistent team execution and user adoption.<br>• Contribute to reporting, operational metrics, and continuous improvement efforts, including the use of AI-supported approaches for intake and documentation.<br>• Work closely with technical and functional teams to ensure requested changes are well understood, properly prioritized, and delivered with quality.
  • 2026-10-16T00:00:00Z
Systems Engineer
  • Yonkers, NY
  • onsite
  • Temporary / Contract
  • 47.5 - 55 USD / Hourly
  • We are looking for a Systems Engineer to support and enhance a secure hybrid infrastructure environment serving regulated business needs in Yonkers, New York. This Long-term Contract position will focus on designing, administering, and improving cloud and on-premises platforms across enterprise systems, networking, identity, and security domains. The role calls for a hands-on technical leader who can drive infrastructure maturity, strengthen operational resilience, and provide expert guidance on complex platform issues.<br><br>Responsibilities:<br>• Design and manage enterprise infrastructure spanning on-premises platforms, Azure Government, and government cloud environments to ensure stability, scalability, and compliance.<br>• Establish and uphold technical standards for servers, storage, networking, identity, and security across hybrid systems.<br>• Lead modernization efforts that advance cloud adoption, streamline platform consistency, and move workloads into approved environments.<br>• Serve as the senior escalation resource for high-impact infrastructure, platform, and security incidents requiring deep technical analysis.<br>• Provide coaching and technical direction to less experienced engineers while promoting strong operational practices across IT teams.<br>• Administer Microsoft 365 government environments, including collaboration, endpoint management, messaging, and security capabilities.<br>• Manage Azure Government services covering compute, networking, identity, policy enforcement, and security configuration.<br>• Support Nutanix-based infrastructure and Windows Server environments, including Active Directory, Group Policy, and hybrid identity integration with Microsoft Entra ID.<br>• Maintain secure network services such as firewalls, switching, wireless connectivity, and VPN solutions while advancing segmentation strategies for regulated environments.<br>• Oversee backup, disaster recovery, resilience testing, audit support, vulnerability remediation, and documentation needed for compliance and operational readiness.
  • 2026-10-16T00:00:00Z
Security Systems / IT Support Technician
  • Union, NJ
  • onsite
  • Temporary / Contract
  • 21.375 - 24.75 USD / Hourly
  • We are looking for a Security Systems / IT Support Technician to provide on-site support for a university environment in Union, New Jersey. This Long-term Contract position focuses on maintaining electronic security and access control systems while also assisting with day-to-day technical support needs across campus. The ideal candidate brings strong communication skills, a service-oriented approach, and the ability to work effectively with students, faculty, and staff in a hands-on setting.<br><br>Responsibilities:<br>• Diagnose and resolve issues involving electronic security equipment and door access systems to help maintain a secure campus environment.<br>• Provide front-line technical assistance for help desk requests, supporting end users with hardware, software, and access-related concerns.<br>• Travel between university campus locations as needed to respond to service requests, perform troubleshooting, and coordinate issue resolution.<br>• Communicate clearly with campus users and internal teams to gather details, explain solutions, and ensure timely follow-up on support needs.<br>• Perform on-site support five days per week, delivering dependable technical assistance in a fast-paced academic setting.<br>• Assist with system configuration, maintenance activities, and operational support related to security infrastructure and connected technologies.
  • 2026-10-08T00:00:00Z
Software Engineer
  • Ny, NY
  • onsite
  • Temporary / Contract
  • 35.625 - 41.25 USD / Hourly
  • We are looking for a Software Engineer to join a long-term contract opportunity based in New York, NY. This role supports a modern Microsoft-focused environment and combines hands-on technical problem solving with user-facing service for a wide range of infrastructure and endpoint needs. The position also offers the chance to collaborate with cross-functional teams, contribute to environment improvements, and strengthen overall support capabilities through technical leadership and mentorship.<br><br>Responsibilities:<br>• Deliver high-level technical support across infrastructure, desktop systems, and end-user computing environments, resolving complex issues efficiently.<br>• Administer and troubleshoot Azure-based services, organizational user profiles, and Intune-managed devices to maintain stable operations.<br>• Design, implement, and refine Microsoft policies and configuration standards to improve security, consistency, and device performance.<br>• Work closely with the infrastructure team to address escalations, coordinate shared initiatives, and support ongoing technical projects.<br>• Provide responsive, thorough assistance to executive-level users, ensuring a high-quality support experience and timely issue resolution.<br>• Participate in testing, verification, and post-change validation activities related to infrastructure upgrades and environment updates.<br>• Guide less experienced engineers through technical challenges, share best practices, and help raise the overall capability of the support team.
  • 2026-09-18T00:00:00Z
Software Engineer
  • New York, NY
  • remote
  • Temporary to Hire
  • 76 - 88 USD / Hourly
  • We are looking for a Software Engineer to join a contract opportunity with the potential to become permanent, based in New York, New York. This position will play a key role in shaping technical architecture across integrations, platform security, data flow, and release readiness within a Workday-focused environment. The ideal candidate brings strong engineering judgment, hands-on integration expertise, and the ability to guide technical standards while partnering with stakeholders across the organization.<br><br>Responsibilities:<br>• Direct the overall strategy for the integration ecosystem, including monitoring system health, maintaining technical inventories, and planning future enhancements across connectors, Studio solutions, and downstream consumers.<br>• Create and evaluate integration designs while establishing best practices for development, exception management, operational logging, and technical documentation.<br>• Partner with security stakeholders to define and maintain a robust tenant security framework covering access controls, business process security, and integration-related permissions.<br>• Assess the technical implications of platform updates and version changes, leading regression planning and validation efforts to reduce production risk.<br>• Investigate complex production issues affecting integrations, identify underlying causes, and implement durable corrective actions.<br>• Design and support advanced platform solutions such as Extend, Prism, or reporting capabilities when required by business needs.<br>• Promote modern engineering practices by introducing AI-supported development approaches, automated testing, and continuously updated technical knowledge assets.<br>• Provide technical leadership to engineers through coaching, design oversight, and participation in the interview process for new team members.
  • 2026-10-16T00:00:00Z
IT Support Specialist
  • New York, NY
  • onsite
  • Temporary to Hire
  • 35 - 55 USD / Hourly
  • We are looking for a dependable IT Support Specialist to provide hands-on technology support for a legal environment in New York, New York. This contract opportunity with potential for a long-term role is ideal for someone who can serve as a primary technical resource, resolve day-to-day user issues, and help maintain secure, reliable systems across the firm. The position offers a blend of end-user support, operational troubleshooting, and participation in technology improvement efforts.<br><br>Responsibilities:<br>• Provide first-line and escalated technical assistance for employees, addressing issues involving workstations, peripherals, software platforms, and user access.<br>• Diagnose and resolve problems related to hardware performance, cloud-based applications, file management, and basic connectivity across the office.<br>• Act as a central point of contact for technology needs, ensuring support requests are handled promptly and communicated clearly to end users.<br>• Help protect firm systems and information by following established cybersecurity, data privacy, and database security practices.<br>• Support the upkeep of user accounts, permissions, and device configurations to maintain a secure and efficient technology environment.<br>• Coordinate and contribute to IT projects, including system upgrades, application rollouts, and other technology initiatives that improve business operations.<br>• Document recurring issues, solutions, and support procedures to strengthen service consistency and internal knowledge sharing.
  • 2026-10-05T00:00:00Z
Help Desk/Desktop Support Analyst
  • New York, NY
  • remote
  • Temporary / Contract
  • 27.7115 - 32.087 USD / Hourly
  • We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical assistance for end users in New York, New York. This Long-term Contract position focuses on supporting Mac-based environments, resolving application issues, and delivering timely solutions that keep employees productive. The ideal candidate brings strong troubleshooting ability, experience working through service desk requests, and a customer-focused approach to desktop support.<br><br>Responsibilities:<br>• Deliver day-to-day technical support for users working primarily on Mac devices, addressing software and hardware issues efficiently.<br>• Investigate and resolve application-related problems, with an emphasis on restoring functionality and minimizing user disruption.<br>• Manage incoming service desk tickets, document resolutions clearly, and ensure requests are handled within expected response times.<br>• Provide support for Windows-based systems when needed, including assistance with Microsoft Windows 10 environments.<br>• Assist with account access and user support tasks involving Active Directory and related desktop tools.<br>• Troubleshoot a wide range of end-user technology concerns, escalating more complex issues when appropriate.<br>• Communicate clearly with employees to understand reported problems, explain solutions, and maintain a high level of service.<br>• Contribute to a stable support environment by tracking recurring issues and sharing practical recommendations for improvement.
  • 2026-10-02T00:00:00Z
Help Desk/Desktop Support Analyst
  • White Plains, NY
  • onsite
  • Permanent / Full Time
  • 60000 - 70000 USD / Yearly
  • We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users in White Plains, New York. This role focuses on resolving day-to-day hardware, software, connectivity, and communication issues while helping employees stay productive across office locations. The ideal candidate brings strong desktop support experience, a practical understanding of Microsoft technologies, and the flexibility to travel as needed to support nearby sites.<br><br>Responsibilities:<br>• Deliver hands-on support for desktop, laptop, mobile device, and peripheral issues in an office environment.<br>• Diagnose and resolve problems related to Microsoft Windows, Office 365 applications, and basic user account access.<br>• Provide first-line troubleshooting for network connectivity concerns and escalate more complex infrastructure issues when appropriate.<br>• Support VoIP phone systems by identifying service interruptions, device issues, and user-level configuration problems.<br>• Assist with Active Directory tasks such as password resets, account support, and basic access-related troubleshooting.<br>• Respond to service requests in a timely manner and communicate clearly with users throughout the support process.<br>• Travel periodically to other company locations to provide onsite technical assistance and maintain consistent end-user support.<br>• Document incidents, resolutions, and recurring technical issues to support service quality and knowledge sharing.
  • 2026-10-09T00:00:00Z
Help Desk/Desktop Support Analyst
  • Brooklyn, NY
  • onsite
  • Temporary / Contract
  • 27.7115 - 32.087 USD / Hourly
  • We are looking for a Help Desk/Desktop Support Analyst to support daily technical operations for end users in Brooklyn, New York. This Long-term Contract position is ideal for someone who enjoys solving hardware and software issues, preparing equipment for new users, and delivering responsive desktop support in a fast-paced telecom services environment. The person in this role will handle a wide range of technical requests, maintain reliable workstation performance, and help ensure employees have the tools they need to work effectively.<br><br>Responsibilities:<br>• Prepare, image, and set up laptops for deployment, ensuring each device is properly configured for user needs.<br>• Provide day-to-day help desk assistance by responding to technical issues and supporting employees with hardware and software concerns.<br>• Diagnose and resolve problems affecting desktop and laptop computers to restore functionality with minimal disruption.<br>• Support printers, monitors, docking stations, and other peripheral devices by identifying issues and applying practical fixes.<br>• Investigate basic network and connectivity problems, including access and performance issues, and escalate when necessary.<br>• Manage and update service desk tickets to document requests, track progress, and maintain clear communication with users.<br>• Assist with user account support and access-related tasks within Active Directory and Windows-based environments.<br>• Perform routine troubleshooting across Microsoft Windows systems to maintain stable and efficient end-user computing experience.
  • 2026-10-14T00:00:00Z
Help Desk/Desktop Support Analyst
  • Brooklyn, NY
  • onsite
  • Temporary / Contract
  • 23.75 - 27.5 USD / Hourly
  • We are looking for a Help Desk/Desktop Support Analyst to provide onsite technical assistance on a Contract basis. This contract assignment will run for 5 weeks and supports employees with day-to-day technology issues across desktop, laptop, and productivity tools. The role is ideal for someone who can deliver responsive Tier 1 and Tier 2 support in a mixed Windows and macOS environment while maintaining a detail-oriented, service-focused approach.<br><br>Responsibilities:<br>• Deliver first- and second-level technical support for hardware, software, and basic network-related issues in an office setting.<br>• Troubleshoot and resolve problems affecting Windows PCs, Mac computers, and commonly used end-user applications.<br>• Assist staff with account access, configuration questions, and day-to-day use of Google Workspace tools.<br>• Set up, image, configure, and deploy workstations and peripheral equipment for onsite users as needed.<br>• Document incidents, solutions, and recurring issues clearly to support efficient follow-up and knowledge sharing.<br>• Escalate more complex technical matters when necessary and coordinate with the appropriate internal or external support resources.<br>• Provide hands-on user assistance during office hours and help maintain smooth operation of end-user technology throughout the contract period.
  • 2026-09-22T00:00:00Z
Help Desk/Desktop Support Analyst
  • New York, NY
  • onsite
  • Temporary / Contract
  • 28.5 - 33 USD / Hourly
  • We are looking for a Help Desk/Desktop Support Analyst to support a growing team in New York, New York through a mix of remote assistance and occasional onsite visits. This Long-term Contract opportunity is ideal for someone who enjoys hands-on technical support, user onboarding, and day-to-day desktop troubleshooting in a small team environment. The role will work closely with a broader IT function to keep systems accessible, employees supported, and technical issues resolved efficiently.<br><br>Responsibilities:<br>• Deliver remote support and provide onsite assistance in New York, New York when in-person troubleshooting or setup is needed.<br>• Prepare equipment, user accounts, system access, and required applications for new hires, and ensure departures are handled with proper access removal.<br>• Resolve everyday Windows desktop issues by diagnosing technical problems, guiding users, and restoring functionality quickly.<br>• Administer user permissions and assist with software installation, updates, and deployment activities across supported devices.<br>• Support basic network-related tasks and contribute to IT initiatives that improve local technology operations.<br>• Track, prioritize, and respond to service desk requests while maintaining clear communication with end users and internal IT partners.<br>• Collaborate regularly with the broader IT team to align support activities, escalate issues when necessary, and maintain consistent service levels.
  • 2026-09-30T00:00:00Z
Strategy Analyst
  • Bergen County, NJ
  • onsite
  • Permanent / Full Time
  • 130000 - 150000 USD / Yearly
  • <p>We are looking for a Strategy Analyst to join a consumer products organization in Bergen County, New Jersey. This role combines financial planning, strategic analysis, and operational insight to help leadership make informed business decisions. The position offers strong exposure to executive stakeholders and a broad scope spanning budgeting, performance reporting, and growth-oriented initiatives.</p><p><br></p><p>Responsibilities:</p><p>• Lead recurring monthly reporting cycles, ensuring timely delivery of accurate financial and operational insights for leadership review.</p><p>• Prepare executive-ready analyses that explain budget performance, forecast updates, and key business trends affecting results.</p><p>• Maintain corporate budgeting activities and evaluate actual results against plans, highlighting risks, opportunities, and material variances.</p><p>• Build financial models and scenario analyses to support strategic projects, investment decisions, and long-term planning efforts.</p><p>• Contribute analytical support for business development activity, including potential partnerships, acquisitions, and other strategic opportunities.</p><p>• Develop presentations and management materials that translate complex data into clear recommendations for senior leaders.</p><p>• Analyze inventory levels, supply chain performance, and operational metrics to improve working capital efficiency and planning effectiveness.</p><p>• Partner with finance, operations, sales, and business development leaders to provide decision support across cross-functional initiatives.</p>
  • 2026-10-05T00:00:00Z
Desktop Support Analyst
  • New York, NY
  • onsite
  • Temporary / Contract
  • 29.45 - 34.1 USD / Hourly
  • We are looking for a Desktop Support Analyst to provide hands-on technical support for end users in New York, New York. This Long-term Contract position is ideal for someone who enjoys resolving device, access, and hardware issues while delivering dependable day-to-day support across a fast-paced environment. The role focuses on maintaining desktop performance, supporting Apple-based technology, and helping employees stay productive through responsive service and sound troubleshooting.<br><br>Responsibilities:<br>• Deliver front-line technical assistance for desktop, laptop, mobile, and peripheral issues, ensuring timely resolution for end users.<br>• Support Apple devices and Apple iOS platforms by diagnosing problems, configuring settings, and maintaining reliable performance.<br>• Administer device management tasks through Jamf Pro, including provisioning, policy updates, and routine support activities.<br>• Troubleshoot hardware failures and coordinate repair or replacement of workstations and related equipment as needed.<br>• Assist users with identity and access issues by supporting authentication tools such as Okta.<br>• Provide support for desktop environments that interact with technologies such as Cisco, Citrix, Android, and computer hardware platforms.<br>• Set up, image, deploy, and maintain end-user devices to meet operational and security standards.<br>• Document incidents, solutions, and recurring technical issues to improve service efficiency and knowledge sharing.
  • 2026-10-02T00:00:00Z
Senior IT Support Specialist
  • Mount Vernon, NY
  • onsite
  • Temporary to Hire
  • 31.6635 - 36.663 USD / Hourly
  • We are looking for a Senior IT Support Specialist to provide hands-on technical support for end users and office technology in New York. This contract opportunity with permanent potential is ideal for someone who enjoys resolving complex support issues, maintaining reliable workstation performance, and assisting with a wide range of hardware, software, and connectivity needs. The role will support daily operations across desktops, mobile devices, collaboration tools, and core business applications while contributing to broader IT improvement efforts.<br><br>Responsibilities:<br>• Oversee incoming support requests, prioritize open incidents, and drive issues through to completion within expected service levels.<br>• Set up, maintain, and troubleshoot desktops, laptops, monitors, mobile devices, and other end-user equipment to ensure dependable day-to-day performance.<br>• Provide assistance with collaboration platforms, communication tools, and workplace technology used across the organization.<br>• Diagnose and resolve problems affecting essential business applications and internal technology systems.<br>• Contribute to device rollouts, workstation deployments, hardware refreshes, and other IT-led implementation projects.<br>• Maintain accurate records for technology assets, equipment assignments, and support documentation.<br>• Investigate network and connectivity problems involving local infrastructure, wireless access, and related hardware components.<br>• Support the installation, replacement, and upgrade of network equipment and assist with cabling or physical connectivity tasks as needed.<br>• Work with outside technology vendors to coordinate issue resolution, infrastructure support, and hardware-related project activity.
  • 2026-10-14T00:00:00Z
Accounting Analyst
  • Bronx, NY
  • onsite
  • Temporary / Contract
  • 28.5 - 33 USD / Hourly
  • We are looking for an Accounting Analyst to support core financial operations for a long-term contract opportunity based in Bronx, New York. This role is suited to someone who can manage daily accounting activity with accuracy while partnering with internal stakeholders to keep billing, receivables, and payables on track. The ideal candidate brings a strong grasp of reconciliations and transactional accounting, along with the ability to maintain organized records and resolve discrepancies efficiently.<br><br>Responsibilities:<br>• Process invoices, payment requests, and related accounts payable activity while ensuring transactions are recorded accurately and on time.<br>• Monitor incoming payments and support accounts receivable follow-up to help maintain current and well-documented customer balances.<br>• Prepare and review billing transactions, confirming charges are complete, properly supported, and aligned with established procedures.<br>• Reconcile account balances and investigate variances by researching supporting records and coordinating with relevant teams.<br>• Maintain accounting documentation and transaction data in an organized manner to support reporting, audits, and routine financial review.<br>• Assist with day-to-day accounting operations by updating records, verifying entries, and helping ensure the integrity of financial information.<br>• Communicate with internal departments and external contacts to resolve invoice, payment, and account-related issues in a timely manner.
  • 2026-10-14T00:00:00Z
Data Analyst
  • New York, NY
  • onsite
  • Temporary / Contract
  • 25 - 30 USD / Hourly
  • We are looking for a detail-oriented Data Analyst to support long-term research and data validation initiatives in New York, New York. This is a Long-term Contract position focused on building reliable company intelligence through careful analysis of corporate structures, ownership relationships, and transaction activity. The ideal candidate will combine strong investigative research skills with a disciplined approach to data accuracy, organization, and consistency across complex datasets.<br><br>Responsibilities:<br>• Investigate public and internal information sources to compile organized records of companies, related entities, and corporate affiliates.<br>• Clean and align company names, identifiers, and reporting structures so information remains consistent across datasets.<br>• Map ownership connections by documenting parent organizations, subsidiaries, and other entity relationships.<br>• Examine corporate events such as mergers, acquisitions, divestitures, and reorganizations to capture relevant transaction details.<br>• Review and interpret data from multiple sources, then sort, filter, and refine findings according to defined research criteria.<br>• Perform validation checks to confirm records are accurate, complete, and formatted to established standards.<br>• Identify unclear, missing, or conflicting information and escalate items that require additional research or clarification.
  • 2026-10-02T00:00:00Z
Data Analyst
  • Norwalk, CT
  • onsite
  • Temporary / Contract
  • 35 - 45 USD / Hourly
  • <p><strong>Job Summary</strong></p><p>We are seeking a Data Analyst with strength in data visualization and the use of AI tools to support reporting, dashboard development, and business insights. This role will transform data into meaningful visual outputs, identify trends, and help improve decision-making through modern analytical tools. The ideal candidate is curious, analytical, and skilled at presenting data in a clear and impactful way.</p><p><strong>Key Responsibilities</strong></p><ul><li>Analyze data from multiple sources to identify trends and insights</li><li>Build dashboards, reports, and visualizations for business users</li><li>Support data quality, validation, and cleansing efforts</li><li>Use AI-enabled tools to streamline analysis and reporting workflows</li><li>Translate business questions into actionable data outputs</li><li>Partner with stakeholders to define reporting needs</li><li>Present findings in a clear, concise, and visually effective format</li><li>Support process improvement and automation initiatives</li></ul><p><br></p>
  • 2026-10-01T00:00:00Z
Product Analyst
  • New York, NY
  • remote
  • Temporary to Hire
  • 47.5 - 55 USD / Hourly
  • <p>We are looking for a Product Analyst to join the Device Experience Team in New York, New York for a contract opportunity with the potential to become permanent. This role will help expand the impact of the Nexthink platform by turning support data into actionable insights, improving employee experience, and encouraging adoption across the business. The ideal candidate can connect technical capabilities with business needs, communicate effectively with diverse stakeholders, and support a shift toward more proactive end-user support.</p><p><br></p><p>This role is HYBRID (primarily onsite) in New York 10010</p><p><br></p><p>Responsibilities:</p><p>• Act as the primary internal advocate for the Nexthink platform, helping teams understand its value and increase usage across the organization.</p><p>• Review support and ticketing data to uncover patterns, highlight service improvement opportunities, and recommend proactive solutions.</p><p>• Work closely with support teams, engineers, and external consulting partners to strengthen the use of platform analytics, automation, and AI-driven features.</p><p>• Create dashboards and reporting that track platform engagement, licensing efficiency, service improvements, cost benefits, and reductions in support volume.</p><p>• Lead training sessions, enablement activities, and stakeholder communications to build confidence and adoption among end users and business partners.</p><p>• Partner with leadership to present measurable outcomes and demonstrate the business impact of the platform investment.</p><p>• Support regional rollout efforts across the Americas and Europe while helping prepare for broader global expansion.</p><p>• Bridge business objectives and technical execution by translating user needs into practical recommendations for engineering and support teams.</p>
  • 2026-10-16T00:00:00Z