We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users in White Plains, New York. This role focuses on resolving day-to-day hardware, software, connectivity, and communication issues while helping employees stay productive across office locations. The ideal candidate brings strong desktop support experience, a practical understanding of Microsoft technologies, and the flexibility to travel as needed to support nearby sites.<br><br>Responsibilities:<br>• Deliver hands-on support for desktop, laptop, mobile device, and peripheral issues in an office environment.<br>• Diagnose and resolve problems related to Microsoft Windows, Office 365 applications, and basic user account access.<br>• Provide first-line troubleshooting for network connectivity concerns and escalate more complex infrastructure issues when appropriate.<br>• Support VoIP phone systems by identifying service interruptions, device issues, and user-level configuration problems.<br>• Assist with Active Directory tasks such as password resets, account support, and basic access-related troubleshooting.<br>• Respond to service requests in a timely manner and communicate clearly with users throughout the support process.<br>• Travel periodically to other company locations to provide onsite technical assistance and maintain consistent end-user support.<br>• Document incidents, resolutions, and recurring technical issues to support service quality and knowledge sharing.
We are looking for a Help Desk/Desktop Support Analyst to support daily technical operations for end users in Brooklyn, New York. This Long-term Contract position is ideal for someone who enjoys solving hardware and software issues, preparing equipment for new users, and delivering responsive desktop support in a fast-paced telecom services environment. The person in this role will handle a wide range of technical requests, maintain reliable workstation performance, and help ensure employees have the tools they need to work effectively.<br><br>Responsibilities:<br>• Prepare, image, and set up laptops for deployment, ensuring each device is properly configured for user needs.<br>• Provide day-to-day help desk assistance by responding to technical issues and supporting employees with hardware and software concerns.<br>• Diagnose and resolve problems affecting desktop and laptop computers to restore functionality with minimal disruption.<br>• Support printers, monitors, docking stations, and other peripheral devices by identifying issues and applying practical fixes.<br>• Investigate basic network and connectivity problems, including access and performance issues, and escalate when necessary.<br>• Manage and update service desk tickets to document requests, track progress, and maintain clear communication with users.<br>• Assist with user account support and access-related tasks within Active Directory and Windows-based environments.<br>• Perform routine troubleshooting across Microsoft Windows systems to maintain stable and efficient end-user computing experience.
We are looking for a skilled Help Desk/Desktop Support Analyst to join a fast-moving onsite IT team in White Plains, New York. This Contract position will focus on delivering advanced technical support across desktop systems, user accounts, endpoint devices, and core infrastructure services. The ideal candidate brings strong troubleshooting ability, a customer-first mindset, and the flexibility to manage both daily support needs and broader technology initiatives.<br><br>Responsibilities:<br>• Resolve complex technical issues affecting workstations, software, user access, and connected devices while serving as an escalation point for end-user support<br>• Provide hands-on support for Windows desktops, laptops, printers, mobile hardware, and other office technology used across the organization<br>• Administer account provisioning, permissions, and authentication tasks within directory services and related identity management platforms<br>• Support Microsoft 365 applications and services, including collaboration, productivity, and messaging tools used by employees<br>• Prepare, configure, deploy, and maintain endpoint devices through device management platforms and established support standards<br>• Perform imaging, software installation, patching, hardware replacements, and lifecycle refresh activities for user systems<br>• Assist with server support, hybrid environment administration, and troubleshooting across cloud-connected infrastructure<br>• Investigate and resolve network and remote connectivity issues involving VPN access, wireless service, switching, and other enterprise networking components<br>• Support conference room systems, telecommunications tools, and audiovisual equipment to help maintain smooth business operations<br>• Contribute to IT projects by assisting with rollouts, upgrades, migration-related tasks, documentation updates, and asset tracking
We are looking for a Help Desk/Desktop Support Analyst to provide frontline technical assistance for retail kiosk environments in New York, New York. This Long-term Contract position focuses on maintaining reliable day-to-day system performance, responding quickly to user-reported issues, and helping store teams keep devices operational during business hours. The ideal candidate is comfortable working with Windows-based systems, handling service desk activity, and applying practical troubleshooting methods to resolve hardware and connectivity concerns.<br><br>Responsibilities:<br>• Oversee kiosk status dashboards and respond to system-generated alerts throughout retail operating hours to help maintain service availability.<br>• Conduct routine daily checks to confirm kiosks are functioning properly and verify performance after updates or changes are applied.<br>• Serve as the first point of contact for technical problems involving unresponsive screens, network interruptions, offline equipment, and peripheral malfunctions.<br>• Investigate and address incidents by following documented support procedures, using administrative tools, and performing basic device-level diagnostics.<br>• Guide store personnel through practical recovery steps such as restarting equipment, restoring wireless connections, cycling power, and maintaining camera cleanliness.<br>• Document support activity in the ticketing system and ensure issues are tracked, updated, and escalated when needed.<br>• Assist with Windows-based desktop and kiosk support tasks to promote stable operation across the retail environment.
<p>The Business Intelligence (BI) Analyst translates business needs into actionable insights through reliable reports and dashboards. Working closely with Finance, Operations, Customer Service, and Manufacturing teams, this individual will gather reporting requirements, develop and maintain Power BI dashboards, and support data modeling efforts for a future centralized data warehouse.</p><p> </p><p>This entry-level opportunity offers structured mentorship, hands-on experience, and opportunities to grow into data engineering, advanced analytics, or broader IT application responsibilities.</p><p> </p><p><strong>Key Responsibilities</strong></p><p><strong> </strong></p><p><strong>Requirements Gathering & Business Collaboration</strong></p><ul><li>Partner with business users to understand reporting needs, business objectives, and key performance metrics.</li><li>Document requirements, data sources, metric definitions, and acceptance criteria using standardized templates.</li><li>Maintain a backlog of reporting requests and collaborate with IT leadership on prioritization.</li><li>Train end users on dashboards, gather feedback, and recommend improvements.</li></ul><p><strong>Reporting & Dashboard Development</strong></p><ul><li>Develop, publish, and maintain Power BI reports and interactive dashboards.</li><li>Automate manual Excel-based reporting processes to improve efficiency and accuracy.</li><li>Validate report data against source systems, including Monarch ERP and Smartsheet, before publishing.</li><li>Manage Power BI workspaces, user access, and scheduled data refreshes.</li></ul><p><strong>Data Warehouse & Data Quality Support</strong></p><ul><li>Inventory and document data sources, tables, and fields used across reporting solutions.</li><li>Maintain a business glossary and data dictionary with standardized definitions and metrics.</li><li>Identify data quality issues, inconsistencies, and conflicting metric definitions across departments.</li><li>Document business requirements and source-to-report mappings to support the development of a centralized data warehouse.</li></ul>
We are looking for a Workday System Analyst to join a team on a contract-to-permanent basis. In this role, you will connect HR operational needs with Workday system capabilities by translating business priorities into clear technical and process solutions. This position is ideal for someone who enjoys improving workflows, organizing requirements, and helping stakeholders navigate system enhancements with confidence.<br><br>Responsibilities:<br>• Manage incoming support requests and enhancement submissions, assess urgency and impact, and direct items to the appropriate technical resources.<br>• Partner with HR and business stakeholders to gather needs, define functional expectations, and create clear user stories, workflow diagrams, and acceptance standards.<br>• Evaluate end-to-end HR processes such as onboarding, payroll, benefits enrollment, and recruiting to identify opportunities for better efficiency and stronger system alignment.<br>• Lead coordination of testing activities for updates and releases by preparing test scenarios, organizing data needs, monitoring execution, and confirming completion with stakeholders.<br>• Monitor service levels, recurring ticket patterns, and issue history to uncover root causes and recommend long-term corrective actions.<br>• Create and maintain process guides, training content, and knowledge base materials that support consistent team execution and user adoption.<br>• Contribute to reporting, operational metrics, and continuous improvement efforts, including the use of AI-supported approaches for intake and documentation.<br>• Work closely with technical and functional teams to ensure requested changes are well understood, properly prioritized, and delivered with quality.
We are looking for a Marketing Analyst to support data-driven marketing efforts for a Contract position based in Bohemia, New York. This role is ideal for someone who can turn campaign and customer data into practical recommendations that improve engagement, promotion performance, and overall marketing effectiveness. The successful candidate will partner with cross-functional stakeholders to evaluate results, optimize digital initiatives, and strengthen CRM-based outreach strategies.<br><br>Responsibilities:<br>• Analyze marketing and campaign performance data to identify trends, measure effectiveness, and provide actionable insights for business decisions.<br>• Build and maintain reports and dashboards that track key digital marketing, promotional, and customer engagement metrics.<br>• Collaborate with account-facing and marketing teams to assess campaign outcomes and recommend opportunities for improvement.<br>• Evaluate CRM marketing activity to better understand audience behavior, segmentation results, and response patterns.<br>• Support the planning and refinement of digital marketing initiatives through performance analysis and ongoing optimization.<br>• Review promotional efforts across channels and summarize findings that help increase reach, conversion, and return on investment.<br>• Present clear, data-backed recommendations to stakeholders and translate analytical findings into practical next steps.
<p><strong>Position</strong></p><p>Job Cost Analyst</p><p><br></p><p><strong>Company Overview</strong></p><p>A rapidly growing and well-established construction company based in Hackensack is seeking a detail-oriented <strong>Job Cost Analyst</strong> to join its expanding finance team. This is a newly created opportunity created due to dramatic growth within the company.</p><p><br></p><p><strong>Position Summary</strong></p><p>The Job Cost Analyst will play a critical role in tracking, analyzing, and reporting project costs to ensure accurate financial performance across multiple construction projects. This individual will work closely with project managers, accounting, and operations to monitor budgets, identify variances, and drive cost control initiatives.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Monitor and maintain job cost reports for multiple active construction projects</li><li>Analyze project budgets vs. actual costs and provide variance analysis</li><li>Partner with Project Managers to review project financial performance and forecast costs to completion</li><li>Track committed costs, subcontractor agreements, and change orders</li><li>Prepare monthly WIP (Work-in-Progress) schedules</li><li>Assist with revenue recognition and percentage-of-completion accounting</li><li>Identify cost overruns, risks, and opportunities for improved profitability</li><li>Support project billings, AR/collections, and reconciliation of job accounts</li><li>Maintain integrity of job cost data within ERP/accounting systems</li></ul><p><strong>Compensation & Benefits</strong></p><ul><li>Competitive base salary (commensurate with experience)</li><li>Performance-based bonus potential and employer funded profit sharing plan.</li><li>Comprehensive benefits package (health, dental, vision)</li><li>401(k) with company match</li><li>Strong growth opportunity within a fast-scaling organization</li></ul><p><br></p>
<p><strong>Certified Payroll Administrator</strong>,<strong> </strong>Port Jefferson Station, NY</p><p><strong>Anna Parson at Robert Half </strong>is working with a growing construction-related company is seeking a <strong>Certified Payroll Administrator</strong> to join its accounting team. The Certified Payroll Administrator focuses primarily on <strong>payroll compliance, reporting, audits, and reconciliations</strong> rather than day-to-day payroll processing. Candidates with strong payroll processing experience who are interested in learning certified payroll are encouraged to apply. The company is willing to train the right individual on certified payroll reporting and prevailing wage requirements.</p><p><strong>As the Certified Payroll Administrator, </strong>you will:</p><ul><li>Prepare and maintain certified payroll and compliance-related reports.</li><li>Review payroll, timekeeping, and labor records for accuracy and regulatory compliance.</li><li>Reconcile payroll data, investigate discrepancies, and support reporting deadlines.</li><li>Partner with field and office personnel to obtain required documentation and resolve payroll issues.</li><li>Maintain accurate records, spreadsheets, and supporting schedules.</li></ul><p>What We're Looking For</p><ul><li>A proactive, detail-oriented professional who thrives in a deadline-driven environment.</li><li>Someone who can confidently follow up on missing information and keep reporting processes on track.</li><li>A team player who is comfortable working in a collaborative office supporting both accounting and field operations.</li></ul><p><strong>Apply confidentially through Anna Parson at Robert Half or Apply Now!!! </strong></p>