We are seeking a dedicated Customer Care Social Media Specialist to join our team in Edison, New Jersey. This is a long-term contract position where you will play a pivotal role in engaging with customers across various social media platforms, ensuring their concerns are addressed with attention to detail and care. The role requires a hybrid schedule, working four days in the office and one day remotely, with occasional weekend shifts conducted remotely.<br><br>Responsibilities:<br>• Monitor and respond to customer inquiries and complaints on social media platforms, maintaining an attentive and consistent corporate voice.<br>• Collaborate with the corporate communications team to draft responses and develop content that addresses customer concerns effectively.<br>• Research and analyze customer feedback from public sites and blogs to identify trends and escalate issues as necessary.<br>• Provide resolutions to customer complaints, including issuing refunds or goodwill gestures within established guidelines.<br>• Use the Price Plus database to access customer profiles, update information, and address inquiries related to promotions.<br>• Advise the social media communications team on trending topics, recalls, and promotional programs to ensure alignment with customer needs.<br>• Create scripts and response libraries to maintain a unified voice across all communication channels.<br>• Track and report social media trends and customer concerns to help guide decision-making and improve customer satisfaction.<br>• Develop educational and consumer-facing content to proactively address issues and enhance brand reputation.<br>• Support the customer care team by sharing knowledge of current social media promotions and campaigns.
We are looking for a dedicated Customer Experience Specialist to join our team on a long-term contract basis in Elmwood Park, New Jersey. This role is pivotal in ensuring the smooth operation of customer-related processes while maintaining accurate data and delivering actionable insights. If you thrive in a collaborative environment and enjoy optimizing workflows, this position is an excellent opportunity to contribute to meaningful improvements.<br><br>Responsibilities:<br>• Ensure the accuracy and reliability of the organization's database by maintaining and updating system data.<br>• Assist the Client Experience team in managing the lifecycle of work orders, from initiation to completion.<br>• Collaborate with Field Team Leads to oversee post-service work orders and enhance the resolution process.<br>• Create, review, and analyze reports to identify trends in customer behavior, feedback, sales performance, and operational metrics.<br>• Utilize insights from data analysis to recommend and implement improvements to customer experience processes.<br>• Manage email correspondence professionally and promptly to address customer inquiries and internal communications.<br>• Oversee CRM entries to ensure data consistency and support customer relationship efforts.<br>• Perform administrative tasks to support the team’s daily operations and workflow.<br>• Leverage Microsoft Excel to organize data, create reports, and perform detailed analysis.
<p>We are looking for an experienced Cybersecurity Leader to lead and strengthen our organization's security initiatives in New Haven County, Connecticut. This role involves overseeing cybersecurity strategies, managing risk assessments, and ensuring compliance with regulatory standards. The ideal candidate will bring innovative approaches to safeguarding digital assets, while fostering collaboration with internal teams and external stakeholders.</p><p><br></p><p>Responsibilities:</p><p>• Lead the implementation of cybersecurity initiatives, coordinating with internal teams and external vendors to ensure resilience and regular testing.</p><p>• Conduct audits and evaluations of cybersecurity systems, managing project planning, documentation, and annual budgeting.</p><p>• Stay updated on emerging security threats, technologies, and industry best practices to maintain a robust defense strategy.</p><p>• Develop and enforce security policies, procedures, and controls to protect networks, systems, and sensitive data.</p><p>• Perform risk assessments, vulnerability scans, and penetration tests to identify and mitigate potential threats.</p><p>• Design and execute incident response plans, monitoring security logs and ensuring rapid recovery from cyber incidents.</p><p>• Investigate security breaches and incidents, collaborating with vendors and teams to improve security measures.</p><p>• Ensure compliance with regulatory standards and government policies related to cybersecurity.</p><p>• Create and manage a security awareness program to educate employees and stakeholders on best practices.</p><p>• Assess and monitor the security practices of third-party vendors and partners to safeguard organizational systems.</p>
Our reputable client is seeking a Tax Accountant to join the company. The Tax Accountant will work with financial and income tax statements, making sure that they comply with tax laws by filing their federal and state tax returns. This is the role for a deadline driven Tax Accountant with excellent attention to detail and organization.<br><br>How you will make an impact<br><br>- Make sure that clients comply with federal, state and local tax regulations<br><br>- Oversee tax preparation work that is outsourced<br><br>- Guide management on the impact of tax liabilities and corporate strategies or new tax laws<br><br>- Assemble tax provisions schedules, returns, payments, reports and maintain a company's tax database<br><br>- Create tax solutions to incorrect tax fillings or complicated tax issues<br><br>- Accurately prepare quarterly and annual tax reports<br><br>- Recommend ways to improve profits and identify legal tax savings<br><br>- Participate in educational opportunities, professional organizations, networks, and read professional publications in order to stay up-to-date with tax changes and industry trends
<p>Property Associate / Administrative Support</p><p>On-site | Near Lyndhurst, NJ</p><p>Overview</p><p> We’re looking for a dependable and organized Property Associate to support the day-to-day administrative and basic accounting needs of a property management team. This role supports one or more buildings and works closely with tenants, vendors, and internal staff to keep operations running smoothly.</p><p>Key Responsibilities</p><ul><li>Assist with accounts payable by reviewing and coding invoices</li><li>Support accounts receivable tasks such as billing, statements, and basic collections follow-up</li><li>Track expenses and help ensure costs stay within budget</li><li>Maintain lease-related documents and track important dates and notices</li><li>Monitor emails, phone calls, and work order requests and route as needed</li><li>Handle general office duties including filing, mail distribution, and correspondence</li><li>Prepare basic reports and maintain organized paper and electronic files</li><li>Update contact lists for tenants, vendors, and internal staff</li><li>Coordinate meetings, conference rooms, and occasional events</li><li>Assist with visitor and vendor access requests</li><li>Track certificates of insurance for tenants and vendors and follow up on expirations</li><li>Support audits by helping organize files and records</li><li>Assist with tenant move-ins and move-outs</li><li>Coordinate access cards and building credentials</li><li>Communicate with maintenance, security, and building staff regarding day-to-day needs</li><li>Collect vendor paperwork (such as W-9s) and assist with new vendor setup</li><li>Provide general support with budgeting and recurring reports</li><li>Assist with utility tracking and basic data entry</li></ul><p><br></p>
We are looking for an experienced Sr. Software Engineer to join our team in Cranford, New Jersey. In this role, you will contribute to the development of cutting-edge software solutions, focusing on creating user-friendly applications and scalable backend systems. This position requires a collaborative mindset and a passion for delivering high-quality results.<br><br>Responsibilities:<br>• Build dynamic and responsive front-end applications utilizing Angular frameworks.<br>• Design and maintain scalable RESTful APIs to ensure optimal performance and usability.<br>• Work closely with backend developers, data teams, and business analysts to align software solutions with organizational goals.<br>• Transform UI/UX wireframes into functional and visually appealing application components.<br>• Develop clean, reusable, and thoroughly tested code, conducting unit and integration testing.<br>• Participate actively in code reviews and design discussions to uphold best practices and design standards.<br>• Enhance application performance and resolve production issues promptly.<br>• Stay informed about the latest advancements in front-end and software development technologies.<br>• Communicate project progress, potential risks, and proposed solutions effectively to team members and management.
