We are looking for a skilled Cloud Engineering Specialist to support secure and reliable cloud services for a university environment in Union, New Jersey. This Long-term Contract position focuses on strengthening Microsoft 365 and related identity platforms while helping maintain resilient, scalable, and high-performing systems. The role is well suited for a hands-on cloud specialist who can balance technical problem-solving, automation, and cross-functional collaboration in a dynamic academic setting.<br><br>Responsibilities:<br>• Oversee daily administration and support of the Microsoft 365 environment to ensure dependable service delivery and strong platform performance.<br>• Manage and enhance cloud and identity solutions across Azure, Active Directory, Exchange Online, SharePoint, and Okta-connected services.<br>• Develop and maintain automation scripts, including PowerShell-based tasks, to improve efficiency, consistency, and operational control.<br>• Troubleshoot authentication, access, and integration issues involving cloud platforms and federated identity services.<br>• Partner with security, infrastructure, and application teams to strengthen the protection, availability, and scalability of institutional systems.<br>• Produce reports and validate account or access data by reconciling information from connected enterprise platforms such as student-related systems.<br>• Support cloud engineering initiatives by applying sound technical judgment and documenting solutions, configurations, and support processes.
<p>We are looking for a Cloud Developer to join a Contract engagement. This role is focused on building and enhancing Salesforce Revenue Cloud Advanced solutions, with an emphasis on product setup, pricing design, quoting workflows, and contract-related functionality. The ideal candidate brings deep configuration experience, strong deployment knowledge across environments, and the ability to partner with cross-functional teams to deliver reliable, scalable business solutions.</p><p><br></p><p>Responsibilities:</p><p>• Build and configure Salesforce Revenue Cloud Advanced solutions to support complex commercial and operational needs.</p><p>• Create and manage product catalogs, product structures, and configuration frameworks that enable accurate solution design.</p><p>• Develop constraint models, business rules, and validation logic within the Advanced Product Configurator to guide compliant product selection.</p><p>• Set up pricing capabilities using procedures, matrices, discovery tools, expression logic, and tailored pricing functionality.</p><p>• Support end-to-end quote and contract processes, including amendments, renewals, and related lifecycle activities.</p><p>• Move Revenue Cloud metadata, configuration elements, and custom components through development, testing, and production environments.</p><p>• Investigate deployment challenges, resolve release-related issues, and contribute to smooth implementation cycles.</p><p>• Work closely with stakeholders, functional specialists, and technical teams to translate requirements into scalable cloud solutions.</p>
<p>We are looking for a NICE CXone Engineer to support and enhance contact center technology operations for a legal organization in River Edge, New Jersey. This role focuses on building efficient call flows, improving platform performance, and strengthening communication systems that support intake and pre-litigation teams. The ideal candidate brings hands-on experience with CXone, RingCentral, automation, and analytics, along with the ability to translate technical solutions into measurable business results.</p><p><br></p><p><strong>Responsibilities:</strong></p><p><br></p><p>• Create and refine contact center routing frameworks, including queue structures, skill-based distribution, and call path logic to improve service efficiency.</p><p>• Build, test, and support CXone Studio scripts and automated workflows that streamline daily operations and reduce manual effort.</p><p>• Manage RingCentral configuration and maintain reliable integrations between telephony tools and connected business systems.</p><p>• Analyze platform data and reporting trends to identify opportunities for stronger performance across intake, pre-litigation, and related functions.</p><p>• Develop and optimize outbound dialing strategies and campaign settings to improve reach, responsiveness, and conversion outcomes.</p><p>• Introduce AI-driven features and process automation that increase team productivity and accelerate response times.</p><p>• Partner with operational leaders and frontline users to deliver training, promote adoption, and ensure effective use of contact center tools.</p><p>• Continuously assess system performance and implement enhancements that improve scalability, reliability, and user experience.</p>