<p>We are looking for a skilled Staff Accountant to join a team in Saint Paul, Minnesota. This is a long-term contract position ideal for someone who is detail oriented and has a solid understanding of accounting principles and practices. The role involves managing financial operations and ensuring accurate reporting to support organizational goals.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and record journal entries to maintain the accuracy of financial records.</p><p>• Reconcile general ledger accounts to ensure proper documentation and compliance.</p><p>• Assist in month-end close procedures, including analysis and reporting.</p><p>• Handle corporate tax filings and sales tax processes in adherence to regulations.</p><p>• Review and prepare corporate tax returns with precision and attention to detail.</p><p>• Collaborate with the accounting team to ensure seamless operations and address gaps in workflow.</p><p>• Utilize PeopleSoft software to manage accounting processes efficiently.</p><p>• Monitor and analyze financial data to identify discrepancies and propose corrective actions.</p><p>• Support audits by gathering and organizing necessary documentation.</p><p>• Maintain the integrity of financial records and improve operational efficiency.</p><p><br></p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration.</p>
<p>The Data Entry Specialist will be responsible for accurately entering and updating data into our databases and systems. This role requires strong attention to detail, excellent organizational skills, and the ability to work efficiently in a fast-paced environment. The ideal candidate will be reliable, detail-oriented, and capable of handling large volumes of data with precision.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Enter and update data into databases and systems accurately and efficiently.</li><li>Verify data by comparing it to source documents.</li><li>Review and correct data entry errors to ensure data integrity.</li><li>Maintain confidentiality and security of all information.</li><li>Prepare and sort documents for data entry.</li><li>Conduct regular data backups to ensure data preservation.</li><li>Respond to data inquiries and provide data to authorized personnel as needed.</li><li>Assist with other administrative tasks as required.</li></ul><p><br></p>
<p>We are looking for an experienced Data Scientist to join our team. In this position, you will play a critical role in analyzing complex datasets, developing data pipelines, and delivering actionable insights to support research, development, and operational strategies. This is a unique opportunity to collaborate with R& D teams and contribute to innovative geospatial applications that impact business outcomes.</p><p><br></p><p>Responsibilities:</p><p>• Analyze diverse datasets from research programs, field trials, and operational systems to generate business insights.</p><p>• Collaborate with R& D teams to aggregate experimental results into statistically sound and geospatially relevant analyses.</p><p>• Develop actionable insights to optimize manufacturing processes, improve product performance, and enhance sales strategies.</p><p>• Communicate findings effectively to stakeholders to support decision-making and ensure proper implementation of technologies.</p><p>• Build and optimize datasets using programming languages such as Python and R.</p><p>• Participate in the development and maintenance of automated data pipelines and reproducible workflows.</p><p>• Design semantic data layers to facilitate the translation of experimental data into business solutions.</p><p>• Utilize tools like Databricks, Snowflake, and Power BI to support data management and visualization.</p><p>• Contribute to the strategic planning and creation of platforms that integrate data for field applications.</p><p>• Work closely with research teams to understand and address data-related challenges.</p>
We are looking for an experienced Senior Product Manager to lead the development and lifecycle management of innovative hardware and software products. This role offers the opportunity to shape product strategies, define roadmaps, and collaborate with cross-functional teams to deliver cutting-edge solutions. If you thrive in dynamic environments and enjoy driving impactful results, this position is perfect for you.<br><br>Responsibilities:<br>• Conduct market analysis to identify industry trends, competitive opportunities, and emerging technologies.<br>• Collaborate with stakeholders to define and implement a long-term product vision and strategic roadmap.<br>• Lead product lifecycle activities, including concept development, design, testing, and launch.<br>• Drive cross-functional execution by partnering with engineering, design, operations, and supply chain teams.<br>• Define and prioritize product requirements, ensuring alignment with customer needs and technical feasibility.<br>• Manage project scope, budgets, and timelines to deliver high-quality products efficiently.<br>• Oversee compliance and certification processes for hardware and software products.<br>• Develop go-to-market strategies and coordinate with sales, marketing, and customer support teams.<br>• Monitor post-launch performance, gather customer feedback, and implement continuous improvements.<br>• Mentor and guide team members to enhance product management capabilities across the organization.
We are looking for a detail-oriented Human Resources (HR) Assistant to join our team on a contract basis in Minneapolis, Minnesota. This position requires a proactive individual who excels at managing various HR-related tasks, including audits, updates, and presentations. If you thrive in a dynamic environment and enjoy contributing to organizational success, we encourage you to apply.<br><br>Responsibilities:<br>• Conduct thorough audits of I-9 forms, ensuring compliance with legal standards.<br>• Format job descriptions into the designated template provided by the organization.<br>• Review and organize personnel files, transitioning them into electronic formats.<br>• Present pre-created HR presentations effectively to team members and stakeholders.<br>• Research job boards to identify opportunities for posting and enhancing visibility.<br>• Post job openings on external platforms to attract individuals with relevant experience.<br>• Create memos to document job changes and ensure accurate record-keeping.<br>• Assist with additional HR projects as needed to support the department's goals.
<p>Are you an ambitious early-career sales professional looking to accelerate your growth in the technology sector? Our software company in Minneapolis is seeking a driven Sales Development Representative (SDR) to help fuel our expansion.</p><p>About the Role: As an SDR, you’ll be the first point of contact for potential customers, qualifying leads, setting appointments, and collaborating closely with our sales and marketing teams. This is an excellent opportunity for newer graduates who have at least one year of sales experience and are eager to launch their career in software sales.</p><p>Responsibilities:</p><ul><li>Identify and engage prospective clients through outbound calls, emails, and social media.</li><li>Qualify leads to build a strong sales pipeline for our Account Executives.</li><li>Conduct needs assessments and articulates our software solutions to prospects.</li><li>Schedule meetings and demonstrations for the sales team.</li><li>Maintain accurate records in CRM and report on pipeline activity.</li><li>Collaborate with marketing to support demand-generation efforts.</li></ul><p><br></p>
<p>We are partnering with a Minnesota-based law firm seeking a licensed attorney to provide high-quality legal services through a statewide group legal plan. This role offers the chance to help individuals, families, and small businesses access affordable legal support. The ideal candidate is client-focused, adaptable across multiple areas of law, and motivated to make a meaningful impact.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><ul><li>Review legal documents and offer actionable advice</li><li>Perform legal research across a variety of practice areas</li><li>Provide limited-scope representation when appropriate</li><li>Support the firm in delivering services to thousands of plan members statewide</li><li>Conduct legal consultations over the phone to address client needs and provide tailored advice.</li></ul><p><br></p>
<p>Robert Half's Contract Finance & Accounting team in Minneapolis is looking for a Senior Accountant for a temporary opportunity. This position offers you great long-term potential and strong compensation. We are looking for someone who has excellent analytical skills and enjoys working in a challenging and fast–paced environment to support the firm's continued success.</p><p> </p><p>Role & Responsibilities</p><p> </p><p>· Execute monthly accounting close procedures and deliverables primarily in the compensation area (journal entries, reconciliations, reports)</p><p>· Prepare monthly consolidated P& L and Balance Sheet flux analysis for management reporting</p><p>· Work with business partners to ensure compliance with corporate accounting policies, procedures and controls and provide support on special requests.</p><p>· Provide analysis on financial results (trends, performance metrics, benchmarks)</p><p>· Assist in coordinating quarterly reviews and SOX testing with internal and external auditors</p><p>· Prepare Balance Sheet account reconciliations</p><p>· Dedication to continuously improve the automation of the accounting and reporting process</p><p>· Participate in various department-wide initiatives</p><p>Ad-hoc projects as necessary</p>
<p>A well-established boutique law firm has an immediate opening for a Senior Attorney with at least 8 years of commercial litigation experience, to handle construction-related disputes.</p><p><br></p><p>Core responsibilities include:</p><ul><li>Manage complex construction law cases from intake to strategy development and execution</li><li>Conduct legal research, correspond with clients, draft documents, manage discovery resources, delegate tasks to staff members, prepare for mediations/arbitrations/depositions/trial, etc.</li><li>Successfully develop and maintain strong relationships with the firm’s existing client base</li><li>Marketing the Firm to new and potential clients through frequent and direct contact</li><li>Participate in firm leadership including mentoring other attorneys and staff members, oversee finance and administration matters, and lead strategic planning for the firm</li></ul><p><br></p><p>In addition to salary, attorneys receive discounted health insurance, 401(k) plan with employer contribution, paid time off, a flexible office setting, and access to performance bonuses and profit sharing.</p>
<p>Are you a results-driven professional with a passion for building relationships and delivering outstanding customer service? Our team is searching for an energetic Inside Sales Representative to join our growing Minneapolis office. This is an exciting opportunity to drive sales, connect with clients, and be part of a supportive, collaborative team!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Proactively engage with prospective and existing clients via phone, email, and online tools</li><li>Develop a strong understanding of our products/services to identify customer needs and provide tailored solutions</li><li>Manage the full sales cycle from lead generation to closing, maintaining accurate records in our CRM</li><li>Meet and exceed individual and team sales targets in a fast-paced environment</li><li>Collaborate with marketing and field sales teams to execute effective sales strategies</li><li>Deliver exceptional customer service and act as a brand ambassador</li></ul>
<p>The Part-Time Ariba Support Analyst provides day‑to‑day functional and technical support for SAP Ariba, helping ensure stable operations and strong adoption across procurement processes. This role supports sourcing, contracting, procure‑to‑pay, and supplier lifecycle functions, with a focus on issue resolution, system optimization, and continuous operational improvement. This role blends technical system support with business process knowledge. The contractor will help ensure the Ariba platform runs smoothly and maximizing the value of procurement operations.</p><p>Key Responsibilities</p><p>• Provide functional and administrative support for SAP Ariba modules including Sourcing, Contracts, Buying/Invoicing, and Supplier Lifecycle Performance</p><p>• Serve as a point of contact for production issues, troubleshooting and resolving application and user‑reported problems</p><p>• Monitor system performance and respond to incidents to maintain platform stability and reliability</p><p>• Partner with procurement and business users to support day‑to‑day process execution and usability</p><p>• Identify opportunities to improve efficiency and system performance, applying Lean and best‑practice concepts</p><p>• Stay current on SAP Ariba enhancements, product updates, and evolving procurement practices</p><p><br></p><p>Interested candidates should submit resumes to sally.lander@roberthalf(.com)</p><p><br></p>
<p>Robert Half is partnering with a well respected law firm seeking to add a Litigation Associate Attorney. Bring your two to four years of commercial, business, or real estate litigation experience to join talented colleagues advocate for clients in real estate and construction matters. </p><p><br></p><ul><li>Conduct legal research and analysis including investigating facts, analyzing case precedents, and researching applicable laws and regulations. </li><li>Draft pleadings, motions, complaints, answers, and other legal documents as requests. </li><li>Assist with discovery including managing document production, preparing responses, and conducting & defending depositions. </li><li>Appear in court for hearings and trials; draft and argue motions and conduct trials; attend arbitrations and mediations. </li></ul><p><strong>Benefits:</strong></p><ul><li>Bonuses</li><li>401(k) / Profit Sharing Plan </li><li>Paid Parental Leave</li><li>Health Insurance</li><li>HSA/FSA</li><li>Life Insurance</li><li>CLE and Bar Dues</li></ul><p><br></p>
We are looking for an experienced Accounts Payable Clerk to join our team in Blaine, Minnesota. In this role, you will ensure the accurate and timely processing of invoices and payments while maintaining compliance with company policies and procedures. This position is vital to supporting our financial operations and contributing to the overall efficiency of the accounting department.<br><br>Responsibilities:<br>• Process invoices accurately and in accordance with established procedures.<br>• Ensure timely completion of payment runs, including checks and electronic transfers.<br>• Review and code invoices for proper account allocation and approval.<br>• Resolve discrepancies and issues related to invoices or payments.<br>• Maintain detailed and organized records of accounts payable transactions.<br>• Communicate with vendors to address payment inquiries and confirm account details.<br>• Collaborate with internal teams to ensure adherence to accounting policies.<br>• Assist in preparing reports and summaries related to accounts payable activities.<br>• Monitor compliance with internal controls and regulatory requirements.<br>• Support month-end and year-end closing activities within the accounts payable function.
We are looking for a dedicated Payroll Administrator to join our team in Plymouth, Minnesota. This role offers the opportunity to take ownership of the payroll process while also contributing to benefits-related tasks. If you have a passion for payroll and are eager to grow your skills, this position provides the perfect platform to expand your expertise.<br><br>Responsibilities:<br>• Manage and execute full-cycle payroll processes to ensure timely and accurate payments to employees.<br>• Process biweekly payroll for employees across multiple states, adhering to all relevant regulations and guidelines.<br>• Utilize ADP Workforce Now to maintain payroll records and handle related tasks efficiently.<br>• Ensure compliance with federal, state, and local payroll laws, including tax filings and deductions.<br>• Collaborate with the benefits team to support related administrative tasks.<br>• Address and resolve employee payroll inquiries in a detail-oriented and timely manner.<br>• Prepare and maintain accurate documentation and reports related to payroll activities.<br>• Assist in improving payroll procedures and implementing best practices.<br>• Conduct audits to verify payroll accuracy and compliance.<br>• Stay updated on changes in payroll regulations and industry standards.
We are looking for a skilled Content Writer to join our team in Eden Prairie, Minnesota. This is an exciting opportunity for a creative individual who excels in crafting compelling copy and engaging web content. As this is a long-term contract position, you will play a key role in developing strategic content that resonates with target audiences while navigating dynamic challenges.<br><br>Responsibilities:<br>• Collaborate with leadership and stakeholders to align content strategies with organizational goals.<br>• Conduct strategic discussions to identify content needs and opportunities.<br>• Write and edit high-quality web content, blog posts, and email newsletters tailored to diverse audiences.<br>• Develop creative copy for social media platforms such as Reddit and Facebook.<br>• Ensure content is mindful of consumer behavior and incorporates AI insights.<br>• Adapt to ambiguous situations and proactively seek clarity to deliver effective solutions.<br>• Create and maintain consistent messaging across various channels.<br>• Research trends and audience preferences to produce relevant and impactful content.<br>• Monitor and analyze engagement metrics to refine content strategies.<br>• Stay updated on emerging technologies and innovations in content creation.
<p>We are looking for a skilled and detail-oriented Part time (6 hours per week) Bookkeeper to join our team in Bloomington, Minnesota. This is a long-term contract position designed for an individual with a strong background in maintaining accurate financial records and supporting essential accounting functions. The role requires a commitment of 6 hours per week and offers an excellent opportunity to contribute to the financial health of the organization.</p><p><br></p><p>Responsibilities:</p><p>• Maintain accurate and up-to-date financial records using QuickBooks software.</p><p>• Process accounts payable and accounts receivable transactions efficiently and accurately.</p><p>• Conduct thorough bank reconciliations to ensure financial data integrity.</p><p>• Oversee payroll functions, ensuring timely and accurate payment to employees.</p><p>• Generate financial reports and summaries to provide insights into the organization's financial status.</p><p>• Collaborate with management to address any discrepancies or financial concerns.</p><p>• Ensure compliance with financial regulations and best practices.</p><p>• Assist in budgeting and forecasting to support organizational goals.</p><p>• Provide general bookkeeping support to streamline accounting operations.</p>
<p>Exciting permanent opportunity for a Payroll Clerk with 2+ years of payroll experience. Position requires multi-state tax experience, strong attention to detail, fast and accurate data entry skills. Must be proficient with working knowledge of a variety of software packages such as Workday, UKG, ADP, Kronos, Ceridian, Paychex, ETC.</p><p> </p><p>Robert Half has a full-time permanent opportunity for an Accounts Payable Clerk. Our Full-Time Professionals receive “Fortune 500” quality benefits, and paid vacations/holidays. As a Robert Half Full-Time Professional, you have the opportunity to take on different project base work which will provide you with challenging job opportunities in a various industries and new skillset.</p><p> </p><p> </p><p>Responsibilities:</p><p>- Ensure timely and accurate processing of hourly and salary professionals through direct deposit and pay cards</p><p>- Review and analyze payroll, benefit, and tax procedures</p><p>- Ensure all payroll information and records are maintained in accordance with statutory requirements</p><p>- Review and approve payroll procedures</p><p>- Other duties as required</p>
We are looking for a skilled Litigation Legal Assistant to join our team in Minneapolis, Minnesota. This position requires an individual with strong attention to detail and extensive experience supporting attorneys in commercial litigation matters. The ideal candidate excels in managing legal documentation, court filings, and scheduling, and is adept at navigating e-filing systems.<br><br>Responsibilities:<br>• Prepare, proofread, and organize legal documents and correspondence to ensure accuracy and compliance with court standards.<br>• Manage case calendars, including scheduling hearings, depositions, and deadlines, while keeping attorneys informed of upcoming commitments.<br>• Handle e-filing procedures for court documents, ensuring timely submissions and adherence to legal requirements.<br>• Coordinate court filings and ensure all materials are submitted correctly and on time.<br>• Support attorneys in commercial litigation cases by conducting research and managing case-specific documentation.<br>• Maintain organized records and files, both physical and electronic, for seamless retrieval and reference.<br>• Communicate with clients, court personnel, and opposing counsel to facilitate case progress.<br>• Assist in preparing for trials and hearings, including compiling exhibits and other essential materials.<br>• Monitor and track case developments and deadlines to ensure timely action.<br>• Provide general administrative support, including scheduling meetings and managing correspondence.
<p>Robert Half is currently looking for an experienced Bookkeeper for a contract position! The Bookkeeper will be the primary person to ensure accurate and timely processing of the accounting operations handling the financial statements and will also process accounts payable and accounts receivables for several entities.</p><p> </p><p>Responsibilities:</p><p>- Develop a well-organized system to account for financial transactions by establishing a chart of accounts; defining bookkeeping policies and procedures</p><p>- Maintain accounts by verifying, allocating, and posting transactions</p><p>- Balance accounts by reconciling entries</p><p>- Maintain and balance general ledger </p><p>- Maintain quality historical records by filing documents</p><p>- Prepare financial reports by collecting, analyzing, and summarizing account information</p><p>- Craft Accounts Receivable invoices, reviewing payments received and record deposits</p><p> </p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration. </p>
<p>We are looking for a Client Services Associate to join our team in Twin Cities. In this role, you will provide essential support to financial advisors by managing administrative and operational tasks while maintaining strong client relationships. This position involves frequent client interaction and collaboration with custodians, third-party software providers, and other business partners to ensure smooth operations.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain effective relationships with clients to facilitate smooth account management.</p><p>• Manage new account documentation, oversee account opening processes, and ensure timely follow-up for completion.</p><p>• Handle various client service tasks, including account transfers, asset movements, and responding to service requests.</p><p>• Stay updated on custodial operations, procedures, and industry standards.</p><p>• Coordinate onboarding activities for new clients to ensure a seamless transition.</p><p>• Schedule and prepare advisors for meetings with clients and prospects.</p><p>• Address client inquiries, resolve service issues, and escalate concerns when needed.</p><p>• Prepare and distribute performance reports to clients in a timely manner.</p><p>• Utilize the firm's CRM system to document interactions, manage workflows, and maintain accurate client records.</p><p><br></p>
<p>We are looking for an experienced Employment Counsel to support our corporate client on a long-term contract basis. This role offers an opportunity to work closely with employee relations teams, focusing on key areas such as leaves and accommodations. If you are a licensed attorney with expertise in employment law, this position provides a chance to make a meaningful impact by empowering teams to manage risk effectively.</p><p><br></p><p>Responsibilities:</p><p>• Provide advice and guidance on employment law matters, with a primary focus on leaves and accommodations.</p><p>• Collaborate closely with employee relations teams to address complex workplace issues.</p><p>• Ensure compliance with applicable laws and regulations related to employment matters.</p><p>• Stay updated on changes in employment law and proactively advise on necessary adjustments.</p><p>• Contribute to the overall development of employee relations strategies and practices.</p>
<p>We are looking for an experienced Senior Project Manager to lead and oversee critical projects within our organization. This role is essential in ensuring alignment with strategic goals while delivering high-quality results. The ideal candidate will possess strong leadership skills, expertise in project management methodologies, and a proven ability to foster collaboration across teams.</p><p><br></p><p>Responsibilities:</p><p>• Develop project charters, vision statements, and strategic plans to set clear objectives and ensure effective project initiation.</p><p>• Manage project scope, schedules, and resource plans to meet stated goals and deliverables.</p><p>• Collaborate with internal teams and external vendors to ensure seamless execution of projects.</p><p>• Evaluate the impact of project requirements on business processes, technology systems, and operational readiness.</p><p>• Identify and mitigate risks while tracking progress, managing issues, and implementing change controls.</p><p>• Facilitate decision-making and governance by maintaining comprehensive records of risks, assumptions, issues, and dependencies.</p><p>• Lead change management initiatives, including stakeholder impact assessments and readiness efforts.</p><p>• Promote best practices in project management by standardizing processes and documentation.</p><p>• Maintain detailed project documentation to ensure accessibility and version control throughout the project lifecycle.</p><p>• Effectively manage time and resources to optimize collaboration and productivity.</p>
We are looking for a skilled Legal Assistant to support transactional legal matters in a detail-oriented services environment. This role requires meticulous attention to detail, strong organizational skills, and the ability to work collaboratively with attorneys and other team members. The ideal candidate will have extensive experience with closing packages and digital document management systems.<br><br>Responsibilities:<br>• Prepare and organize closing packages for various transactions, ensuring all documentation is accurate and complete.<br>• Manage electronic documents and workflows using tools such as DocuSign to facilitate efficient processing.<br>• Coordinate with attorneys and clients to finalize transaction-related paperwork and address any outstanding requirements.<br>• Maintain detailed and organized records of all legal documents and correspondence.<br>• Conduct preliminary reviews of legal documents to ensure compliance with applicable standards and regulations.<br>• Assist in drafting, editing, and proofreading legal documentation as needed.<br>• Communicate effectively with internal teams and external parties to ensure deadlines are met.<br>• Provide administrative support, including scheduling meetings, managing calendars, and handling correspondence.<br>• Stay updated on best practices and relevant legal procedures to enhance productivity.<br>• Ensure confidentiality and secure handling of sensitive legal information.
<p>We are looking for a dedicated Accounts Payable Specialist to join our team in Plymouth, Minnesota. In this role, you will play a key part in managing high-volume invoice processing and resolving vendor-related issues within a collaborative and fast-paced environment. This is a long-term contract position that offers a dynamic opportunity to contribute to the financial operations of a leading manufacturing company.</p><p><br></p><p>Responsibilities:</p><p>• Process a high volume of invoices daily, ensuring accuracy and efficiency in handling large backlogs.</p><p>• Enter accounts payable invoices manually across multiple systems with a focus on precision and timeliness.</p><p>• Collaborate with procurement, operations, and finance teams to address vendor holds and receiving discrepancies.</p><p>• Utilize SAP S/4HANA extensively to manage invoice processing and related tasks, leveraging advanced system knowledge.</p><p>• Support documentation and knowledge transfer processes to maintain operational continuity.</p><p>• Troubleshoot urgent internal issues and respond promptly to communications.</p><p>• Assist with ongoing system migration efforts and ensure smooth documentation management.</p><p>• Maintain compliance with quality metrics and deadlines in a fast-paced work environment.</p><p>• Provide support for check runs, account coding, and ACH transactions as part of daily operations.</p>
<p>We are looking for an experienced Sr. Customer Service Representative to join our team in Minneapolis, Minnesota. In this role, you will provide outstanding support to residents, businesses, and visitors by delivering accurate information and handling service requests efficiently. You will act as a crucial resource for both our clients and our team. In this higher-level role, you’ll handle an advanced and diverse set of customer inquiries on products, services, and processes—serving as an escalation point and a subject-matter expert for colleagues. Your strong communication, problem-solving skills, and technical flexibility will ensure a seamless service experience for a wide range of demographics.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to escalated or complex customer inquiries via phone, email, chat, and in-person channels.</li><li>Provide expert advice and tailored solutions for a broad range of issues, demonstrating thorough knowledge of our products, services, policies, and the specific needs of the Minneapolis community.</li><li>Utilize CRM systems, online resources, and emerging technology (including AI tools) to efficiently resolve customer issues.</li><li>Handle difficult situations and resolve complaints, aiming to deliver a positive customer outcome.</li><li>Collaborate with internal teams to improve customer experience, identify process improvement opportunities, and ensure the highest quality of service.</li><li>Maintain accurate and detailed records of customer interactions in accordance with regulatory and privacy guidelines.</li></ul>
