<p>INTERVIEWS WITH CLIENT THIS WEEK. Looking for a technical, mechanical, or electrical savvy type Call Center Support Rep for our Health and Wellness client in the Clearwater, FL area on a fast moving Temp to Perm hiring situation. </p><p><br></p><p>We are looking for a skilled Technical Product Support Specialist to join our team in Clearwater, Florida. This contract-to-permanent role focuses on delivering top-notch technical assistance to customers, drawing on your mechanical and electrical expertise to resolve issues efficiently and maintain high levels of customer satisfaction. Ideal candidates will thrive in a fast-paced healthcare-related environment, demonstrating attention to detail, adaptability, and a commitment to excellence.</p><p><br></p><p>Responsibilities:</p><p>• Provide prompt and accurate technical support to customers, addressing inquiries and troubleshooting issues.</p><p>• Apply mechanical and electrical knowledge, including the use of diagnostic tools such as voltmeters, to identify and resolve equipment problems.</p><p>• Maintain a high standard of customer service by effectively managing challenging situations and ensuring customer satisfaction.</p><p>• Collaborate with team members to share insights and solutions, promoting effective communication and teamwork.</p><p>• Document technical procedures and solutions to support training and process improvement initiatives.</p><p>• Adapt quickly to new technologies and processes, continuously enhancing technical skills.</p><p>• Perform repairs and maintenance on mechanical equipment as required to support customer needs.</p><p>• Uphold a positive and detail-oriented attitude in all customer interactions and team collaborations.</p><p>• Demonstrate reliability and consistency in handling customer support tasks, ensuring efficient problem resolution.</p>
We are looking for an empathetic and detail-oriented Customer Service Representative to join our team in St. Petersburg, Florida. In this critical role, you will work with individuals seeking mental health services, providing compassionate support and efficient scheduling assistance. This is a contract-to-permanent position, offering an opportunity to make a meaningful impact in the lives of others while supporting a private nonprofit organization dedicated to behavioral health services.<br><br>Responsibilities:<br>• Respond to inbound calls with warmth and professionalism, addressing client concerns and inquiries.<br>• Schedule appointments and manage electronic records using specialized systems.<br>• Rotate between front office and back office duties to ensure seamless operations.<br>• Assist individuals during challenging moments, offering exceptional customer service with sensitivity and patience.<br>• Maintain compliance with privacy and organizational standards while handling confidential information.<br>• Utilize Microsoft Excel and Word to perform data entry and manage client records.<br>• Engage in email correspondence to communicate with clients and internal teams.<br>• Address issues or complaints from upset or distressed clients with care and problem-solving skills.<br>• Support the organization’s mission by treating all clients with dignity and respect.<br>• Participate in training programs to stay updated on systems and procedures.
We are looking for a dedicated Insurance Follow-Up Specialist to join our team in Tampa, Florida. This role requires a proactive individual who can effectively manage communication with funeral homes and insurance representatives while ensuring timely document processing. As a contract position with potential for long-term collaboration, it offers an opportunity for growth.<br><br>Responsibilities:<br>• Collaborate with funeral homes to obtain necessary signatures and documentation promptly.<br>• Address and resolve delays in document processing with professionalism and persistence.<br>• Establish and maintain strong relationships with insurance representatives and funeral home partners.<br>• Accurately record and organize case information to ensure seamless tracking and follow-up.<br>• Provide additional support to the Concierge team by handling extra follow-up tasks when required.
<p>The Data Analyst delivers accurate, timely, and actionable insights that drive sales performance, deepen customer understanding, and inform strategic decision-making. This role maintains data integrity and accessibility across multiple platforms, including Salesforce, and utilizes business intelligence tools such as Tableau to develop clear, impactful dashboards and reports. By transforming data into meaningful analysis, the Data Analyst enables leadership and sales teams to make informed decisions that support growth and operational excellence.</p><p><br></p><p>ESSENTIAL FUNCTIONS AND RESPONSIBILITIES</p><p>• Administer and manage Salesforce data (objects, fields, relationships, user access, data loads/exports, data integrity) aligned with analytics requirements.</p><p>• Import and integrate data from multiple internal and external sources (e.g., distributor point-of-sale (POS) reports, Salesforce, marketing automation, SAP B1, Excel/CSV files, APIs) into a common analytics environment.</p><p>• Perform heavy data cleaning, validation, and transformation on non-standardized data sources (e.g. POS reports from distributors) to ensure completeness, accuracy, and consistency across reporting systems.</p><p>• Design, develop, and maintain Tableau dashboards and reports that communicate business trends, key performance indicators (KPIs), and actionable insights.</p><p>• Develop and embed Tableau dashboards within Salesforce to provide a seamless user experience, enabling sales teams to access critical insights directly within their workflow.</p><p>• Analyze sales and customer data to identify patterns, trends, and opportunities (e.g., sales funnel velocity, pipeline forecasting, territory performance, customer segmentation, and campaign ROI) that drive strategic initiatives and improve business outcomes.</p><p>• Utilize cleaned POS and sales data to calculate, validate, and deliver accurate and timely commission reports to Sales and Finance teams.</p><p>• Collaborate with cross-functional teams (Sales, Marketing, Finance, and Operations) to understand business needs and translate them into analytical solutions.</p><p>• Support data governance and documentation, including data dictionaries, process workflows, and reporting standards.</p><p>• Provide guidance and training to internal users on dashboard functionality and data interpretation to promote self-service analytics.</p><p>• Monitor and evaluate data processes and reporting tools, recommending improvements or automation opportunities as appropriate.</p><p>• Stay current on industry best practices, emerging technologies, and tools related to data analytics, visualization, and CRM systems.</p><p><br></p><p><br></p>
<p>We are currently seeking a <strong>Part-Time Receptionist</strong> to join our team at an activity center in Sarasota, FL. The <strong>Part-Time Receptionist</strong> will be responsible for providing a wide range of clerical and administrative support. As a <strong>Part-Time Receptionist</strong>, you will be the face of our center, playing a key role in ensuring a welcoming environment for guests and a smooth workflow for staff.</p><p><br></p><p><strong>Schedule:</strong> 7 Hours a Day / 3 times a Week</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Answer incoming telephone calls and route them appropriately</li><li>Greet and assist visitors upon arrival</li><li>Maintain calendars, schedule meetings, and set up appointments</li><li>Type and proofread documents, reports, and correspondence</li><li>Manage travel arrangements, including booking and itineraries</li><li>Track office expenses and staff attendance</li><li>Copy, fax, and file documents as needed</li><li>Coordinate facility and equipment maintenance</li><li>Manage office cleanliness and supply organization</li><li>Open and close the office as needed</li><li>Set up and take down events hosted at the activity center</li><li>Support senior-level executives and administrative staff</li></ul>
<p>Join our client's team as a <strong>Receptionist</strong>, where you’ll be a key player in keeping their operations running smoothly. This role provides essential administrative and clerical support, including front-desk responsibilities, office coordination, event setup, and more.</p><p><br></p><p>This is a Part time position. Hours: Monday, Wednesday, Friday – 9:00 AM to 2:00 PM</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Greet and assist visitors in a professional and welcoming manner</li><li>Answer and direct incoming phone calls</li><li>Maintain calendars and schedule meetings</li><li>Coordinate travel arrangements, lunch orders, and RSVPs</li><li>Sort and deliver incoming mail</li><li>Keep the office organized, stocked, and clean</li><li>Support event setup/teardown and facility needs</li><li>Track basic expenses, attendance, and office operations</li><li>Work closely with internal teams to ensure administrative efficiency</li></ul>
