<p>We are looking for a highly organized Business Operations Manager to support a growing organization in St. Petersburg, Florida. This position plays a central role in coordinating executive priorities, keeping cross-functional activities on track, and ensuring clear communication across a fast-paced business entity. The ideal candidate brings strong judgment, excellent communication skills, and the ability to manage shifting priorities in a visible, client-facing environment.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate executive schedules, meetings, and follow-up actions to help leadership maintain momentum on key initiatives.</p><p>• Capture important discussion points, decisions, and next steps during meetings, then drive timely follow-through with internal and external stakeholders.</p><p>• Monitor ongoing projects and commitments, reminding leaders of outstanding items and helping move priorities toward completion.</p><p>• Organize travel plans, weekly calendars, and meeting logistics for a team with frequent movement across locations and client engagements.</p><p>• Serve as a point of coordination between the president and cross-functional team members, including technology, quality assurance, program management, and data-focused leadership.</p><p>• Prepare presentations, reports, and business documents using Microsoft Office and other productivity tools to support operational planning and client interactions.</p><p>• Provide structure and visibility around upcoming meetings, stakeholder communications, and team activities to improve overall operational alignment.</p><p>• Support the evolving operational needs of a newly established business unit and contribute to building scalable administrative and coordination practices.</p><p><br></p><p>This is a permanent opportunity that will pay up to $100,000 depending upon experience. Please apply to Jane Gearhart if interested! </p>
We are looking for a dedicated Service Delivery Manager to join our team in Lutz, Florida. This role is ideal for someone who is detail oriented, possesses strong technical expertise and leadership skills, and is capable of overseeing operations while ensuring exceptional service delivery. The position requires hands-on management of technicians, collaboration with project teams, and the ability to implement effective processes in a dynamic environment.<br><br>Responsibilities:<br>• Supervise and manage daily activities of 12-18 technicians to ensure efficient and timely completion of tasks.<br>• Collaborate with in-house project managers to align operational goals and maintain seamless project execution.<br>• Monitor technical systems, including Cat6 cabling, intercom systems, readers, lock sets, and cameras, ensuring functionality and resolving issues.<br>• Develop and implement standardized operating procedures to improve service delivery and operational efficiency.<br>• Maintain open communication with technicians and stakeholders, providing updates and addressing concerns effectively.<br>• Oversee scheduling and resource allocation to optimize performance and meet project deadlines.<br>• Identify areas for improvement within service operations and propose innovative solutions.<br>• Ensure compliance with company policies, procedures, and industry standards.<br>• Conduct regular reviews of technician performance, offering guidance and support to enhance productivity.<br>• Address technical challenges and provide insight to troubleshoot and resolve complex issues.