We are looking for an experienced Customer Service Representative to join our team on a contract basis in Clearwater, Florida. In this role, you will play a crucial part in assisting clients with medical payment solutions, ensuring a seamless experience in resolving claims-related issues. This position requires excellent communication skills, attention to detail, and a strong focus on accuracy in a business casual environment.<br><br>Responsibilities:<br>• Handle inbound and outbound calls to provide assistance regarding medical claims.<br>• Inform customers about claim denials and guide them through available payment plan options.<br>• Collaborate with clients to create solutions that address outstanding claims.<br>• Maintain detailed and accurate records of client interactions and solutions.<br>• Deliver exceptional customer service to ensure client satisfaction.<br>• Communicate effectively with customers, addressing concerns and resolving issues promptly.<br>• Adhere to company policies and procedures while interacting with clients.<br>• Work collaboratively with internal teams to address customer inquiries.<br>• Participate in onboarding and training processes for continuous improvement.<br>• Demonstrate integrity and empathy in all customer interactions.
We are looking for a dedicated Customer Service Representative to join our team in St. Petersburg, Florida. In this Contract to permanent position, you will play a vital role in ensuring a positive experience for clients and guests, supporting the smooth operation of outpatient services. Your ability to provide excellent service and maintain accuracy in administrative tasks will be key to the success of our team.<br><br>Responsibilities:<br>• Serve as the primary point of contact for clients and visitors, warmly greeting them upon arrival.<br>• Accurately check clients in and out, ensuring all necessary information is updated during the process.<br>• Manage appointment scheduling for clients and providers, including confirmation and follow-up calls.<br>• Collect payments, issue receipts, and balance the cash drawer at the end of each shift.<br>• Coordinate with clinical staff to maintain efficient client flow through scheduled services.<br>• Handle distribution of faxes and client satisfaction surveys in alignment with department procedures.<br>• Assist with resolving pending client issues, offering timely and effective follow-up.<br>• Perform opening and closing procedures as assigned, maintaining operational readiness.<br>• Ensure accurate data entry into systems to uphold integrity and quality standards.<br>• Provide support across various administrative functions to enhance team efficiency.
<p>We are looking for an Audio/Radio/Speaker Product Support Analyst, with service requests being handled in a call center/phone support environment, to join our team in St. Petersburg, Florida. In this Contract to permanent position, you will play a pivotal role in ensuring customer satisfaction and providing operational support to our sales and customer service teams. This role requires strong communication skills, a detail-oriented mindset, and the ability to collaborate effectively across departments.</p><p><br></p><p>Responsibilities:</p><p>• Serve as a key point of contact for sales teams, ensuring effective communication with customers.</p><p>• Provide backup support to customer service teams and sales staff during out-of-office periods.</p><p>• Respond to customer inquiries promptly and accurately, aiming to exceed service expectations.</p><p>• Assist team members in managing workload overflow to maintain consistent service quality.</p><p>• Process invoices for return authorizations in compliance with established guidelines.</p><p>• Coordinate with the Technical Services department to address and resolve customer service-related issues.</p><p>• Monitor inventory levels and delivery schedules to support operational success.</p><p>• Utilize Netsuite CRM to manage customer interactions and track service requests.</p><p>• Collaborate with teams to improve processes related to vehicle audio, video, and safety product installations.</p>
<p>We are looking for a skilled Corporate Benefits Specialist to join our team on a contract basis in St. Petersburg, FL. This role involves working closely with internal teams to manage employee benefits and provide administrative support. You will play a key part in ensuring the seamless operation of benefit processes and systems.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and administer employee benefits programs, ensuring compliance with company policies and regulations.</p><p>• Utilize HRIS systems and ticketing platforms to manage and resolve employee benefit inquiries efficiently.</p><p>• Maintain accurate records of benefit enrollments, changes, and terminations within Oracle and other relevant systems.</p><p>• Generate reports and analyze data using Microsoft Excel to support decision-making and improve processes.</p><p>• Collaborate with internal departments to address benefit-related issues and provide prompt resolutions.</p><p>• Support the onboarding process by explaining benefit options and assisting with enrollment.</p><p>• Conduct periodic audits of benefit programs to ensure accuracy and compliance.</p><p>• Assist with the implementation of new benefit initiatives and program enhancements.</p><p>• Respond to employee prompts and inquiries regarding their benefits with professionalism and clarity.</p>
<p>Are you a NetSuite Administrator looking for a direct hire position in a smaller company where you will be the Subject Matter Expert within a small manufacturing office of around 50 employees in the East Tampa, FL area? If so, apply now. </p><p><br></p><p>FTE Opening for a stand along NetSuite Administrator role for a small manufacturing company in the East Hillsborough County Area with a ~50. </p><p><br></p><p>INTERVIEWS BEGINNING WITH OUR CLIENT FIRST WEEK OF FEBRUARY. S</p><p><br></p><p>We are looking for an experienced NetSuite IT Administrator/Implementation Specialist to take ownership of our ERP system and lead its integration into our business operations. Based in Gibsonton, Florida, this role requires a highly skilled individual with strong attention to detail who can manage the implementation, administration, and optimization of NetSuite while collaborating across multiple departments. The ideal candidate will bring deep technical expertise and a proactive approach to streamlining processes and driving efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Lead the comprehensive implementation of NetSuite, including migration from QuickBooks, ensuring alignment with business goals.</p><p>• Collaborate with internal teams and external partners to define project scope, deliverables, and timelines.</p><p>• Configure NetSuite modules such as financials, inventory management, manufacturing workflows, project costing, and reporting dashboards.</p><p>• Manage and validate data migration strategies, ensuring accuracy and reconciliation from legacy systems.</p><p>• Serve as the primary administrator, maintaining system roles, permissions, workflows, and customizations.</p><p>• Develop and maintain reports, KPIs, and dashboards to support business analytics and decision-making.</p><p>• Oversee system upgrades, testing, and change management processes to ensure smooth transitions.</p><p>• Identify and implement automation opportunities to enhance operational efficiency across departments.</p><p>• Train end-users, create documentation, and establish best practices for system usage.</p><p>• Ensure data integrity, compliance with governance standards, and audit readiness through robust system controls.</p>
<p>HOT OPENING. Permanent hire position that will require fully in-office at our client's location in Clearwater, FL. Local candidates only. </p><p><br></p><p>Will be setting up interviews with our client for the 2nd week of February. </p><p><br></p><p>We’re looking for a Digital Project Manager with strong experience leading web, ecommerce, and digital marketing initiatives. This person will coordinate cross‑functional teams, manage timelines and deliverables, and ensure digital projects move smoothly from concept to launch.</p><p><br></p><p>You’ll work closely with developers, designers, media specialists, and business stakeholders to drive high-quality execution across web development, Shopify builds, media buying, and process improvements.</p><p>This is a mid‑level role suited for someone who can blend technical understanding with excellent communication and project leadership.</p><p><br></p><p>What You’ll Do</p><p>Lead day‑to‑day project management across web development, Shopify launches, and digital marketing initiatives</p><p>Plan, scope, and manage sprints within Scrum/Agile methodologies</p><p>Coordinate cross‑department communication between dev, creative, marketing, analytics, and leadership teams</p><p>Oversee timelines, roadmaps, budgets, and resource allocation</p><p>Manage and optimize workflows, documentation, and digital processes</p><p>Support media buying initiatives across Google Ads, Google Merchant Center, GA4, and Meta platforms</p><p>Partner with stakeholders to gather requirements, translate needs into actionable tasks, and ensure accurate execution</p><p>Facilitate daily standups, sprint planning, retrospectives, and project reviews</p><p>Conduct basic QA/UAT and ensure deliverables meet quality standards</p><p>Identify risks, blockers, and inefficiencies, proposing solutions proactively.</p><p><br></p>
