We are looking for a Technology Administrator to join our team in Minneapolis, Minnesota. This role will focus on enhancing the firm's business development processes through strategic marketing technology solutions and efficient data management practices. Collaborating closely with key stakeholders, you will play a pivotal role in implementing tools, systems, and workflows that align with the firm's commitment to operational excellence and client relationship strategies.<br><br>Responsibilities:<br>• Configure marketing technology systems in alignment with data governance standards to optimize business workflows and reporting capabilities.<br>• Collaborate with technical teams to troubleshoot issues and develop integrations that ensure accurate and actionable data for users.<br>• Develop and implement processes for capturing and maintaining client, matter, and personnel profiles to support business development efforts.<br>• Lead initiatives to streamline marketing workflows, including tracking opportunities, generating proposals, and managing award submissions.<br>• Establish and enforce data quality standards to enhance the accuracy and reliability of client and matter profiles.<br>• Create and deliver educational materials and training sessions to support user adoption of new tools and best practices.<br>• Coordinate with vendors to address system-related inquiries, resolve issues, and request enhancements.<br>• Participate in industry user groups and initiatives to stay informed on best practices and integrate them into the firm's operations.<br>• Identify inefficiencies in current processes and collaborate with teams to implement improved technology and workflow solutions.<br>• Work closely with cross-functional teams to develop and deploy new tools and systems that align with the firm's strategic goals.
We are looking for a dedicated and experienced Technical Analyst II to join our team in Minnetonka, Minnesota. In this role, you will support digital product initiatives by bridging the gap between business needs and technical solutions. You will play a key role in enhancing our member portal and digital platforms, ensuring seamless functionality and improved user experiences. This is a long-term contract position with the potential to transition to a permanent role, offering an opportunity to contribute to meaningful projects that benefit our members.<br><br>Responsibilities:<br>• Collaborate with the Digital Product Owner to gather, analyze, and document technical requirements for digital solutions.<br>• Translate business needs into detailed technical specifications, user stories, and acceptance criteria.<br>• Evaluate existing platform architecture to identify areas for improvement in scalability, security, and performance.<br>• Assist in the transition of members to a new portal by documenting current needs, recommending enhancements, and supporting implementation.<br>• Ensure core functionalities, including benefits access, claims viewing, and payment processing, are optimized and integrated seamlessly.<br>• Act as a liaison between product, design, engineering, and business teams to ensure alignment on deliverables.<br>• Support testing, validation, and troubleshooting processes to ensure successful deployment of features.<br>• Identify and address technical dependencies and limitations to mitigate risks during development.<br>• Contribute to quality assurance processes by defining test cases and reviewing deliverables.<br>• Create and maintain comprehensive technical documentation, including workflows, use cases, and integration guides.
We are looking for a Communication Specialist to craft compelling and strategic content for diverse audiences. In this role, you will focus on creating impactful communications that support major initiatives and drive engagement. This is a Long-term Contract position based in Eden Prairie, Minnesota.<br><br>Responsibilities:<br>• Develop and execute communication strategies to support large-scale project initiatives.<br>• Collaborate with project teams and stakeholders to gather information and create relevant content.<br>• Produce engaging materials for internal and external audiences, ensuring alignment with project goals.<br>• Implement communication plans that promote excitement and user adoption of new technologies.<br>• Maintain a consistent tone and message across all communication channels.<br>• Partner with the Corporate Communications leader to ensure messaging aligns with organizational objectives.<br>• Monitor the effectiveness of communication efforts and make adjustments as needed.<br>• Write and edit high-quality materials, including announcements, newsletters, and other project-related content.<br>• Ensure timely delivery of communications to meet project timelines.<br>• Identify opportunities to enhance communication strategies and improve user engagement.
We are looking for a detail-oriented E-Commerce Specialist to join our team in St Louis Park, Minnesota. In this long-term contract position, you will play a pivotal role in managing and enhancing digital shelf content to boost visibility and drive conversions for our products across various retail platforms. Your expertise will ensure consistency, accuracy, and alignment with brand strategies while supporting key e-commerce initiatives.<br><br>Responsibilities:<br>• Develop and implement digital shelf content strategies to improve product visibility and enhance conversion rates across multiple retailer platforms.<br>• Coordinate with analysts to apply approved updates and ensure digital content is consistently maintained.<br>• Collaborate with branding teams to align product content with established messaging and guidelines.<br>• Partner with platforms and external teams to accurately syndicate product information across retailer websites.<br>• Document processes and procedures to integrate digital shelf requirements into commercialization workflows.<br>• Provide insights and analysis to support annual and long-term e-commerce planning activities.<br>• Review and validate content readiness, including item specifications, marketing materials, and retailer lists to ensure completeness before syndication.<br>• Manage product assets, including images and renders, adhering to retailer-specific requirements and technical specifications.<br>• Utilize advanced Excel skills to streamline data tasks through import/export templates and formula-based automation.
<p>The Senior IT Support Specialist provides advanced technical support across the organization and serves as the primary escalation point for complex issues. This role requires hands-on experience with modern endpoint, network, and cloud technologies. The specialist leads technical initiatives, and contributes to the stability, security, and performance of core IT systems.</p><p><br></p><p>Responsibilities:</p><p>• Diagnose and resolve complex incidents involving Windows endpoints, mobile devices, identity services, networking, and cloud applications.</p><p>• Perform root cause analysis on recurring issues and implement permanent corrective actions.</p><p>• Act as the highest internal escalation point for technical problems related to device management, authentication, endpoint security, network performance, and system integrations.</p><p>• Lead deployments and upgrades of technologies such as MDM platforms, endpoint protection suites, network hardware, collaboration tools, and cloud productivity systems.</p><p>• Create and maintain system documentation, SOPs, and configuration guides for internal use.</p><p>• Monitor and optimize systems including device management platforms, directory services, network infrastructure, and cloud applications.</p><p>• Coordinate with teams and external vendors when advanced issues or system escalations require specialized support.</p>
<p>We are looking for a dedicated specialist to join our team. This is a long-term contract position within the higher education industry, offering the opportunity to play a vital role in supporting learners and data organization efforts. The ideal candidate will excel in conducting detailed research, managing data, and ensuring accuracy in information entry, while also building long lasting relationships.</p><p><br></p><p>Responsibilities:</p><p>• Conduct thorough research to gather detailed information on various locations, including addresses and credentials.</p><p>• Organize and input data accurately into a database system following established formats and guidelines.</p><p>• Analyze metrics to refine processes and improve data collection efficiency.</p><p>• Collaborate with team members to provide feedback and identify better methods for data organization.</p><p>• Utilize Microsoft Office tools and SharePoint to manage and store research findings effectively.</p><p>• Ensure all information is complete and error-free before final submission.</p><p>• Support the development and implementation of strategies for data collection and organization.</p><p>• Monitor project progress and maintain clear communication with stakeholders.</p><p>• Compile and present findings in a structured and accessible manner.</p><p>• Stay updated on best practices for data entry and research methodologies.</p>
<p>We are looking for a skilled Network Engineer to be onsite in Eden Prairie, Minnesota. In this role, you will be responsible for managing and optimizing network systems while ensuring security and reliability across all platforms. This position offers an exciting opportunity to contribute to the success of a manufacturing organization by maintaining and enhancing critical infrastructure. This person will need to be comfortable with GUI-based, intent-based, or automated network management.</p><p><br></p><p>Responsibilities:</p><p>Oversee and administer networks, security systems, and associated hardware, including routers, switches, and firewalls.</p><p>Recommend and implement upgrades to improve system performance, scalability, and reliability.</p><p>Configure, install, upgrade, and support LAN, WAN, SD-WAN, and Wireless devices</p><p>Design and deliver solutions to address current and future network and security needs.</p><p>Diagnose and resolve advanced network and security issues while suggesting improvements.</p><p>Create and maintain detailed documentation for systems, procedures, and processes.</p><p>Plan and manage network capacity to ensure efficient resource utilization and system expansion.</p><p>Enhance network monitoring capabilities across the entire environment.</p><p>Collaborate with vendors and support teams to integrate new technologies and expand system functionality.</p><p>Provide on-site support at manufacturing plants for installations and troubleshooting.</p><p>Act as an escalation point for complex network-related service desk inquiries.</p>
<p>We are looking for a dedicated Salesforce Technical Analyst to join our team. In this position, you will play a pivotal role in supporting a growing retail network by leveraging your technical expertise and problem-solving skills. Your contributions will enhance the interaction between retail teams and homeowners, ensuring seamless operations and continuous improvement.</p><p><br></p><p>Responsibilities:</p><p>• Provide application support for Salesforce, ensuring timely resolution of issues and adherence to service level agreements.</p><p>• Utilize ServiceNow and other tools to manage support requests efficiently and accurately.</p><p>• Collaborate with team members to share knowledge, foster learning, and achieve collective goals.</p><p>• Identify opportunities for process improvement, offering solutions to reduce recurring service tickets and enhance system performance.</p><p>• Apply critical thinking and technical expertise to troubleshoot and resolve Salesforce-related challenges.</p><p>• Maintain and improve Salesforce Service Cloud functionalities to meet business needs.</p><p>• Conduct regular system audits and provide recommendations for optimization.</p><p>• Support the onboarding and training of team members to ensure consistent application usage.</p><p>• Manage time effectively to prioritize tasks and deliver results in a fast-paced environment.</p><p>• Assist in the implementation of best practices to enhance the user experience and operational efficiency.</p>