<p>We are looking for a skilled Network Engineer to be onsite in Eden Prairie, Minnesota. In this role, you will be responsible for managing and optimizing network systems while ensuring security and reliability across all platforms. This position offers an exciting opportunity to contribute to the success of a manufacturing organization by maintaining and enhancing critical infrastructure. This person will need to be comfortable with GUI-based, intent-based, or automated network management.</p><p><br></p><p>Responsibilities:</p><p>Oversee and administer networks, security systems, and associated hardware, including routers, switches, and firewalls.</p><p>Recommend and implement upgrades to improve system performance, scalability, and reliability.</p><p>Configure, install, upgrade, and support LAN, WAN, SD-WAN, and Wireless devices</p><p>Design and deliver solutions to address current and future network and security needs.</p><p>Diagnose and resolve advanced network and security issues while suggesting improvements.</p><p>Create and maintain detailed documentation for systems, procedures, and processes.</p><p>Plan and manage network capacity to ensure efficient resource utilization and system expansion.</p><p>Enhance network monitoring capabilities across the entire environment.</p><p>Collaborate with vendors and support teams to integrate new technologies and expand system functionality.</p><p>Provide on-site support at manufacturing plants for installations and troubleshooting.</p><p>Act as an escalation point for complex network-related service desk inquiries.</p>
<p>We’re looking for an experienced IT professional to join our team as a Senior IT Support Specialist. This role is ideal for someone who enjoys solving complex technical problems, improving IT processes, and serving as a technical mentor to others. You’ll handle advanced support issues, lead small technology initiatives, and help shape decisions around tools, systems, and best practices.</p><p><br></p><p><strong>What you’ll do</strong> </p><p> Serve as the primary escalation point for challenging technical issues and perform deep‑dive troubleshooting across hardware, software, networks, and cloud services</p><p>• Lead or support technology projects such as device rollouts, system upgrades, network improvements, or new tool implementations</p><p>• Provide technical guidance and coaching to junior and mid‑level team members, helping strengthen documentation, workflows, and troubleshooting standards</p><p>• Monitor and optimize IT systems, including endpoints, network equipment, productivity tools, and device management platforms</p><p>• Work with outside vendors to resolve complex issues, coordinate repair or replacement needs, and evaluate potential new solutions</p><p>• Identify recurring technical problems and recommend improvements to reduce future incidents</p><p>• Support security practices by ensuring devices, users, and systems stay compliant with organizational standards</p>
<p>We are looking for a skilled Systems Administrator with expertise in Ivanti Neurons to join our team.</p><p><br></p><p>Responsibilities:</p><p>• Troubleshoot and resolve issues within Ivanti Neurons, including incident workflows, service requests, and automation processes.</p><p>• Implement enhancements to the ServiceWorks Support Portal, improving user experience and optimizing functionality.</p><p>• Address backlog items, focusing on usability improvements, notification logic, and workflow routing.</p><p>• Develop and refine approval workflows, routing rules, and automated notifications to streamline operations.</p><p>• Configure and update Self-Service Portal components, ensuring accurate data display and seamless functionality.</p><p>• Analyze and resolve high-priority defects, automation gaps, and communication challenges.</p><p>• Prepare detailed documentation, including workflow diagrams, release notes, and configuration logs for future reference.</p><p>• Collaborate with teams to ensure adherence to governance standards and deliver project milestones.</p><p>• Provide knowledge transfer and training to internal teams to ensure smooth transitions and platform understanding.</p><p>• Participate in status reviews, risk assessments, and validation of project outcomes with stakeholders.</p>
<p>We are seeking a skilled and proactive Mid-Level Salesforce Administrator to support and enhance our Salesforce environment. This role is ideal for someone with solid hands-on experience who can balance day-to-day support with small-scale builds and configuration tasks. The ideal candidate will be comfortable gathering requirements, asking business analyst-style questions, and translating business needs into effective Salesforce solutions.</p><p><br></p><ul><li>Provide daily support for Salesforce users, including troubleshooting and resolving external-facing Cases.</li><li>Administer and configure Experience Cloud and Service Cloud, including portals, dashboards, and bots.</li><li>Manage user lifecycle tasks: setup, deactivation, role/profile assignments, and permission sets.</li><li>Maintain and build custom fields, page layouts, record types, Lightning pages, and picklists.</li><li>Create and optimize Reports and Dashboards to support business insights.</li><li>Design and implement Salesforce Flows and other automation tools to streamline processes.</li><li>Handle smaller configuration requests and enhancements with minimal supervision.</li><li>Collaborate with stakeholders to gather requirements and translate them into technical solutions.</li><li>Ensure thorough documentation of configurations, processes, and user guides.</li><li>Monitor system performance and recommend improvements.</li><li>Support multiple Salesforce instances and assist with upgrades and enhancements.</li><li>Track work and collaborate on tasks using Azure DevOps or similar tools.</li><li>Respond to general Salesforce-related questions and provide guidance to users.</li></ul><p><br></p>
<p>The IT Support Specialist provides on‑site technical support for a key facility in Eden Prairie. </p><p><br></p><p>Essential Functions</p><p>• Provide technical support for end users in person, over the phone, and via remote tools</p><p>• Deliver hands‑on support for shop floor and operational technology equipment</p><p>• Resolve issues directly or escalate following defined processes</p><p>• Install, configure, and maintain hardware and software on IT and shop floor equipment</p><p>• Troubleshoot and escalate general hardware and software issues</p><p>• Image and enroll PCs according to corporate standards</p><p>• Perform basic Active Directory tasks such as password resets</p><p>• Provide training to end users on hardware and software</p><p>• Set up new employee PCs and support onboarding activities</p><p>• Manage Windows security settings and local vulnerabilities, act as onsite contact for cyber incident remediation</p><p>• Purchase and provision IT supplies as needed</p><p>• Assist users with local data backups</p><p>• Participate in IT audits and provide required documentation</p><p>• Work with third‑party vendors for proof‑of‑concepts, procurement, and issue resolution</p><p>• Provide remote‑hands support to regional and global level 2 and level 3 Infrastructure and Network Engineers</p><p><br></p><p><br></p>
<p>We are looking for an experienced IT Infrastructure Manager to oversee and support the technology systems across multiple locations. This role focuses on managing IT operations, ensuring system stability, and driving alignment between technology solutions and business goals. The ideal candidate will lead a team, collaborate with business leaders, and maintain a robust IT infrastructure to support critical operations.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and support IT systems, including networks, servers, enterprise applications, and backups, ensuring seamless operations.</p><p>• Lead and mentor a small team of IT professionals, providing guidance and handling escalations when necessary.</p><p>• Develop and enforce IT policies, procedures, and standards to ensure compliance and system security.</p><p>• Manage vendor relationships and oversee contracts, licensing, and service agreements to optimize costs and standardize operations.</p><p>• Collaborate with business leaders to assess technology needs and implement scalable solutions.</p><p>• Execute day-to-day IT tasks such as system maintenance, troubleshooting, user support, and incident resolution.</p><p>• Maintain an IT infrastructure roadmap, including lifecycle management of hardware, software, and end-user devices.</p><p>• Coordinate on-call coverage, oversee after-hours maintenance, and ensure prompt resolution of critical incidents.</p><p>• Partner with third-party providers to balance internal staffing and outsourced services effectively.</p><p>• Conduct performance evaluations, staff coaching, and regular one-on-one meetings to foster team growth.</p>
We are looking for an experienced and forward-thinking IT Manager to oversee the technology systems at our non-profit organization in Minneapolis, Minnesota. In this role, you will ensure the reliability, security, and effectiveness of both administrative and instructional technology systems. You will collaborate with leadership, faculty, and staff to develop and implement strategic plans that enhance technology integration and support the organization's mission of innovation and excellence.<br><br>Responsibilities:<br>• Oversee the planning, implementation, and maintenance of campus-wide technology systems, including network infrastructure, data systems, and cloud-based platforms.<br>• Ensure the highest levels of system availability, reliability, and security to support organizational operations.<br>• Collaborate with leadership and faculty to align technology initiatives with long-term strategic goals.<br>• Manage and support Apple devices such as Mac, iPad, and Apple TV in an educational or enterprise environment.<br>• Administer Mobile Device Management (MDM) platforms, including Jamf Pro, Veracross, Canvas, and Intune.<br>• Provide guidance and technical support for integrating technology into classroom instruction.<br>• Develop and implement policies and procedures to enhance the effectiveness and security of technology systems.<br>• Coordinate training and resources for staff and faculty to ensure effective use of technology tools.<br>• Monitor and address emerging trends and advancements in technology to continually improve systems.<br>• Foster collaboration among departments to ensure technology solutions meet diverse needs.
We are looking for a Technology Administrator to join our team in Minneapolis, Minnesota. This role will focus on enhancing the firm's business development processes through strategic marketing technology solutions and efficient data management practices. Collaborating closely with key stakeholders, you will play a pivotal role in implementing tools, systems, and workflows that align with the firm's commitment to operational excellence and client relationship strategies.<br><br>Responsibilities:<br>• Configure marketing technology systems in alignment with data governance standards to optimize business workflows and reporting capabilities.<br>• Collaborate with technical teams to troubleshoot issues and develop integrations that ensure accurate and actionable data for users.<br>• Develop and implement processes for capturing and maintaining client, matter, and personnel profiles to support business development efforts.<br>• Lead initiatives to streamline marketing workflows, including tracking opportunities, generating proposals, and managing award submissions.<br>• Establish and enforce data quality standards to enhance the accuracy and reliability of client and matter profiles.<br>• Create and deliver educational materials and training sessions to support user adoption of new tools and best practices.<br>• Coordinate with vendors to address system-related inquiries, resolve issues, and request enhancements.<br>• Participate in industry user groups and initiatives to stay informed on best practices and integrate them into the firm's operations.<br>• Identify inefficiencies in current processes and collaborate with teams to implement improved technology and workflow solutions.<br>• Work closely with cross-functional teams to develop and deploy new tools and systems that align with the firm's strategic goals.
<p><strong>Position Summary</strong></p><p>A leading financial services organization is seeking a Senior IT Service Delivery Manager to drive production stability and delivery execution for the ACH / PEP platform. This role serves as the single point of ownership for mission‑critical payment systems and leads an Agile Kanban team of mainframe developers, BSAs, and QA resources.</p><p>The ideal candidate brings strong PEP knowledge, deep mainframe experience, and the ability to operate in a fast-paced, multi‑tasking environment while guiding teams and partnering with stakeholders.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the single point of accountability for ACH applications within the payments technology organization.</li><li>Lead teams responsible for production support and delivery of roadmap initiatives.</li><li>Drive effective incident management, root cause analysis, SLA compliance, and system stability improvements.</li><li>Manage and prioritize the technical backlog, including resource planning and dependency management.</li><li>Partner with business stakeholders to balance run-the-business and change-the-business priorities.</li><li>Build and maintain strong relationships with internal stakeholders and external vendors; hold vendors accountable for quality, delivery, and documentation.</li><li>Collaborate with Infrastructure, Operations, and interfacing system teams to ensure end‑to‑end reliability.</li><li>Provide leadership, coaching, and direction to team members.</li><li>Operate effectively in a fast-paced environment and confidently lead the team through competing priorities.</li></ul><p><br></p>
