<p>We are looking for a dedicated and organized Office Assistant to join our client, on a contract-to-permanent basis. This role is ideal for someone who is detail oriented, thrives in an administrative environment, and enjoys providing exceptional customer service. You will play a key role in managing front desk operations, handling mail room tasks, and supporting various office functions to ensure smooth day-to-day operations. The hours will be part time 30 hours a week. Responsibilities:</p><ul><li>Welcome and assist visitors, clients, and employees with a friendly and detail oriented demeanor.</li><li>Manage the front desk by answering incoming calls, routing them appropriately, and handling electronic and physical correspondence.</li><li>Receive, sort, and distribute incoming mail and packages while preparing outgoing shipments.</li><li>Maintain accurate records and logs for mail room activities.</li><li>Organize and monitor office supplies and ensure common areas are tidy and well-stocked.</li><li>Coordinate meeting schedules and room bookings while providing basic calendar management.</li><li>Perform general administrative duties such as filing, data entry, and document scanning.</li><li>Collaborate with various departments to provide support and maintain efficient office operations.</li><li>Work with facilities teams and external vendors to address office needs and issues.</li></ul>
<p>We are seeking a detail-oriented Administrative Assistant to join our team on a contract basis in Lakeville, Minnesota. In this role, you will be the primary point of contact for customers, ensuring a professional and welcoming experience. Key responsibilities include managing scheduling, data entry, and proofreading sensitive tax documents with accuracy and efficiency. You’ll also assist with general office tasks, maintain records, and support daily operations to keep our office running smoothly. Strong organizational and communication skills are essential for success in this position. If you thrive in a fast-paced environment and enjoy helping others, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Greet clients upon arrival and provide exceptional customer service to ensure a positive experience.</p><p>• Schedule and manage appointments using calendar tools, ensuring accuracy and timeliness.</p><p>• Review and proofread completed tax forms for errors and discrepancies.</p><p>• Assemble and organize final tax documents, ensuring all required materials are included.</p><p>• Perform data entry tasks in Excel, utilizing sorting functions for efficiency.</p><p>• Navigate and process QuickBooks files provided by clients, including printing necessary documentation.</p><p>• Maintain accurate and organized filing systems for office records and documents.</p><p>• Assist with general administrative tasks such as answering calls and responding to emails.</p><p>• Utilize Outlook for managing communications and scheduling.</p><p>• Support front office operations with attention to detail.</p>
<p><strong>Job Summary:</strong></p><p> We are seeking a reliable and detail-oriented Bilingual Administrative Assistant (Spanish/English) to support daily office operations. This role is ideal for someone with strong organizational skills, excellent communication abilities, and experience working in an administrative or customer service environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide general administrative support including data entry, filing, and document preparation</li><li>Answer phones and respond to emails in both English and Spanish</li><li>Greet clients and visitors professionally</li><li>Schedule appointments and maintain calendars</li><li>Assist with reports, correspondence, and office records</li><li>Coordinate with internal teams to ensure smooth daily operations</li><li>Perform other clerical duties as assigned</li></ul><p><br></p>
We are looking for an organized and detail-oriented Administrative Assistant to join our team in Saint Paul, Minnesota. In this long-term contract position, you will play a crucial role in supporting daily operations, ensuring smooth processes, and assisting with essential administrative tasks. This opportunity is ideal for someone who thrives in a fast-paced environment and enjoys working with documents and schedules.<br><br>Responsibilities:<br>• Coordinate and schedule tax appointments using Outlook to ensure timely and efficient planning.<br>• Manage incoming mail and distribute it appropriately to maintain organized communication.<br>• Prepare and send invoices, ensuring accuracy and proper documentation.<br>• Assemble tax returns by printing, binding, and organizing materials for client distribution.<br>• Scan and process documents, including tax returns, for electronic record-keeping.<br>• Prepare tax packets and ensure they are ready for mailing or client pickup.<br>• Handle data entry tasks to keep records up to date and accurate.<br>• Respond to inbound calls and provide attentive receptionist support.<br>• Perform other administrative duties as assigned to contribute to overall office efficiency.
<p>This role partners closely with leadership to manage complex calendars, coordinate meetings and travel, prepare reports and presentations, and ensure smooth day-to-day operations. The ideal candidate is highly organized, proactive, detail-oriented, and thrives in a fast-paced environment, bringing strong communication skills, sound judgment, and the ability to manage competing priorities with professionalism and discretion.</p><p><br></p><p>Responsibilities:</p><p>• Manage executive calendars, coordinate appointments, and schedule meetings to optimize time and efficiency.</p><p>• Arrange complex travel plans, including booking flights, accommodations, and preparing detailed itineraries.</p><p>• Maintain organized filing systems for records and documents to ensure easy retrieval and accuracy.</p><p>• Prepare correspondence, reports, and presentations with a strong attention to detail and quality.</p><p>• Assist in the administration of special projects and programs, providing support where needed.</p><p>• Handle confidential information with discretion and a high standard of conduct.</p><p>• Build and maintain strong relationships with stakeholders to support executive objectives.</p><p>• Provide backup support to the Executive Assistant during absences or peak workload periods.</p><p>• Monitor and replenish office supplies to maintain an efficient working environment.</p><p>• Perform other duties as assigned by management to contribute to organizational goals.</p>
<p>We are looking for a detail-oriented Medical Receptionist to join our team in Minneapolis, Minnesota on a part-time basis. As a Patient Care Coordinator, you will play a pivotal role in ensuring a seamless experience for patients while supporting clinic operations. This is a Contract position within the healthcare industry, offering a dynamic and collaborative work environment.</p><p><br></p><p>Responsibilities:</p><p>• Welcome and check in patients for clinic and radiology appointments, ensuring a friendly and efficient experience.</p><p>• Provide clear instructions to patients regarding required forms and documentation.</p><p>• Collect and verify demographic and insurance information, entering details accurately into the NextGen system for billing purposes.</p><p>• Process patient payments, including co-pays, swiftly and accurately.</p><p>• Prepare daily charts for scheduled appointments to maintain efficient clinic operations.</p><p>• Assist patients in scheduling follow-up appointments and provide guidance on the patient portal.</p><p>• Coordinate interpreter services for patients requiring language assistance.</p><p>• Update and maintain the provider database within NextGen to ensure accurate tracking of referring providers.</p><p>• Keep the front office area tidy and organized, including restocking supplies and maintaining a welcoming environment.</p><p>• Collaborate with clinic staff to support smooth workflows and continuity of care for patients.</p>
<p><strong>Administrative Assistant</strong> <strong>| Hybrid – Wayzata, MN | $50-60K </strong></p><p><br></p><p>This position will play a key role in keeping our client’s office running smoothly by providing administrative, operational, and client service support to financial advisors and staff and maintaining a welcoming office environment. Ideal candidate is curious and enjoys learning, brings excellent multitasking abilities, and a passion for delivering exceptional administrative assistance to enhance client experiences. </p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Prepare and process client documentation, including account forms, transfers, and compliance-related paperwork.</p><p>• Schedule and confirm client appointments, ensuring accuracy and timeliness.</p><p>• Organize and maintain confidential client records, adhering to compliance standards and regulatory requirements.</p><p>• Assist in creating reports, presentations, and meeting materials for advisors.</p><p>• Coordinate mail handling, document scanning, and deliveries to maintain efficient workflow.</p><p>• Verify that all client-related documentation is complete, accurate, and meets firm standards.</p><p>• Manage electronic filing systems and support audits or recordkeeping tasks as needed.</p><p>• Collaborate with advisors and team members to facilitate administrative tasks and special projects.</p><p>• Address scheduling conflicts and ensure smooth coordination of meetings.</p><p>• Respond to client inquiries and provide detail-oriented communication to enhance client satisfaction.</p>
<p>We are looking for a detail-oriented and approachable 2ND SHIFT (3pm-pm) Receptionist to join our team at a non-profit organization in Minneapolis, Minnesota. This long-term contract position involves creating a welcoming environment for students and visitors while delivering exceptional customer service. If you thrive in a front-facing role and enjoy connecting with people, this opportunity is ideal for you.</p><p><br></p><p>Responsibilities:</p><p>• Greet students and visitors warmly, ensuring they feel welcomed upon arrival.</p><p>• Provide accurate information about room locations, including performance halls, classrooms, restrooms, and studios.</p><p>• Handle incoming calls efficiently, using a multi-line phone system to address inquiries.</p><p>• Offer assistance to guests with questions or concerns in a courteous and detail-oriented manner.</p><p>• Use Microsoft Suite and Teams to manage administrative tasks and communications.</p><p>• Maintain a tidy and organized reception area to uphold a detail-oriented image.</p><p>• Collaborate with team members to ensure seamless daily operations.</p><p>• Represent the organization positively by being friendly, approachable, and attentive.</p><p>• Assist with scheduling and room reservations when needed.</p><p>• Uphold confidentiality and integrity in all interactions.</p>
<p>We are looking for a detail-oriented Executive Assistant to provide essential support in our Minneapolis office. This role requires a proactive individual with excellent organizational skills, capable of managing schedules, travel arrangements, and administrative tasks efficiently. The ideal candidate will thrive in a hybrid work environment, demonstrating professionalism and adaptability.</p><p><br></p><p>Responsibilities:</p><p>• Maintain and organize executive calendars, ensuring all appointments and meetings are scheduled accurately.</p><p>• Coordinate travel arrangements, including booking flights, accommodations, and transportation.</p><p>• Process invoices and expense reports with precision and timeliness.</p><p>• Perform accurate data entry to support administrative tasks and reporting.</p><p>• Assist with preparing presentations, reports, and other business documents.</p><p>• Act as a liaison between executives and internal teams, facilitating effective communication.</p><p>• Ensure office supplies and resources are well-stocked and readily available.</p><p>• Support event planning and logistics for team meetings and corporate gatherings.</p><p>• Handle confidential information with discretion and professionalism.</p><p>• Manage and prioritize incoming correspondence, ensuring prompt responses and follow-ups.</p>
<p>We currently have a contract opening for an intelligent, highly-skilled Receptionist in a growing company. This established and recognized company offers a hands-on work environment with fulfilling challenges. Are you a skilled professional who can balance multiple tasks at the same time? Then this Receptionist position is the role for you. Major responsibilities:</p><ul><li>Oversee various office files and provide general office filing support</li><li>Catalog, review, and dole out incoming mail according to specified procedures</li><li>Put in orders for office and kitchen supplies</li><li>Route all incoming phone calls to the appropriate individuals</li><li>Perpetuate a number of different office filing processes and offer general office filing support</li><li>Create a welcoming environment for visitors</li><li>Aid other administrative staff with support overflow work, including word processing, data entry and Internet research tasks</li></ul>
<p>Our client is seeking an experienced Executive Assistant to provide support for their c-suite executives. To be successful in this Executive Assistant position, you will be proficient with tasks such as creating reports, calendar management, taking meeting minutes, and preparing presentation materials. We are seeking applicants with 3-5+ years of previous Executive Assistant experience within a corporate company environment. Job Responsibilities:</p><ul><li>Answer phones and route calls to the correct internal department and take messages as needed</li><li>Gather materials for meetings and assist with preparing presentations utilizing Word and PowerPoint</li><li>Create and run reports utilizing Excel</li><li>Take meeting minutes</li><li>Coordinate travel arrangements</li><li>Schedule meetings and manage multiple calendars</li><li>Perform office duties which may include ordering office supplies, filing, scanning, and faxing</li><li>Provide general administrative support</li></ul>
<p>Robert Half's Legal Practice is looking for a skilled Legal Assistant to join a high performing Corporate Practice at a top law firm in Edina, Minnesota. In this role, you will provide comprehensive administrative and legal support to Corporate Attorneys and Corporate deals. The ideal candidate will have a strong background in corporate law, exceptional organizational skills, and a proactive approach to problem-solving.</p><p><br></p><p>Responsibilities:</p><p>• Draft and prepare legal documents and correspondence with accuracy and attention to detail.</p><p>• Organize and maintain multiple calendars and schedules to ensure efficient time management.</p><p>• Coordinate and prepare materials required for legal team meetings and client interactions.</p><p>• Review, sort, and distribute both electronic and physical mail to appropriate recipients.</p><p>• Manage and maintain legal files, both in hard copy and within the firm’s document management system.</p><p>• Perform general administrative tasks, including copying, scanning, and processing timesheets and expense reports.</p><p>• Assist with entity formation tasks and related legal documentation as needed.</p>
<p>In this pivotal role, you’ll take charge of managing complex calendars, coordinating high-level meetings, and ensuring seamless execution of day-to-day executive operations. You’ll handle confidential information with exceptional discretion, communicate confidently with stakeholders at all levels, and act as a central hub for information flow across the organization. Ideal candidate brings demonstrated experience preparing presentations, board packets, and other executive-level meeting materials, along with overseeing all logistics for leadership and board meetings—from agenda development to minute-taking and follow-up actions.</p><p> </p><p>This position offers an exciting opportunity to support strategic initiatives, contribute to major projects, and keep the executive team running at peak efficiency. If you thrive in fast-paced environments, love creating order from chaos, and take pride in delivering polished, high-quality work, this role offers an outstanding platform to shine.</p><p><br></p><p>Responsibilities:</p><p>• Manage executive calendars, schedule appointments, and organize travel arrangements to ensure efficient time management.</p><p>• Coordinate and plan leadership meetings, board meetings, and company-wide events, including preparing agendas, taking minutes, and managing logistics.</p><p>• Prepare and submit expense reports accurately and in a timely manner.</p><p>• Support special projects by conducting research, compiling data, and collaborating with teams to achieve project goals.</p><p>• Maintain confidentiality while handling sensitive information with professionalism and discretion.</p><p>• Oversee office operations, including inventory management and clerical tasks, to ensure a well-functioning work environment.</p><p>• Develop and create presentations and materials for executive and board meetings.</p><p>• Act as a point of contact for internal and external stakeholders, fostering positive relationships and clear communication.</p><p>• Ensure the accuracy and organization of meeting materials, agendas, and notes.</p><p>• Identify opportunities to streamline processes and improve efficiency in administrative operations.</p>
<p>Robert Half is seeking an HR Assistant to provide support for an HR department on a contract basis. In this HR Assistant role, you will be responsible for working closely with the HR Manager on a daily basis. A successful HR assistant is expected to be a problem solver with excellent organizational and time management skills. Job Duties:</p><ul><li>Support all internal and external HR-related inquiries or requests</li><li>Maintain digital and electronic records of employees</li><li>Assist with the recruitment process by identifying candidates, performing reference checks, and issuing employment contracts</li><li>Oversee the completion of compensation and benefit documentation</li><li>Assist with FMLA paperwork for internal employees as needed</li><li>Schedule meetings, interviews, HR events and maintain agendas</li><li>Keep up-to-date with the latest HR trends and best practices</li></ul>
<p>Robert Half's Legal Practice is partnered with a top large law firm in downtown Minneapolis, MN looking for a detail-oriented Legal Assistant to support busy Litigation Attorneys. Bring your strong communications skills, an ability to anticipate and strong technology skills to this great law firm!</p><p><br></p><p>1 day/week remote after initial training. 4 days on-site in downtown Minneapolis.</p><p><br></p><p>The responsibilities for this position will include, but are not limited to:</p><p><br></p><ul><li>Prepare correspondence, documents, and agreements, including document comparisons and conversions, manipulation of pdf documents, editing and scanning.</li><li>Electronically file litigation pleadings and other documents with state, federal and appellate courts, both locally and nationally.</li><li>Handle docketing of court scheduling orders, briefing schedules and other court mandated conferences, dates, and other litigation requirements.</li><li>Maintain electronic client files, including electronic pleadings and indices, as well as original pleadings and client documents.</li><li>Review, edit and finalize attorney and paralegal time entries and manage client invoices.</li><li>Provide general legal administrative support, including calendar management, scheduling and arranging attorney and client meetings, conferences and depositions, responding to and handling routine correspondence and making reservations/appointments.</li><li>Provide quality, responsive customer service to clients, attorneys, and co-workers.</li><li>Dependable, accountable, and consistently demonstrating a strong work ethic with a professional demeanor in all interactions.</li><li>Strong interpersonal relationships and ability to interact with all levels of the organization.</li><li>Ability to work well under pressure with deadlines – possess a sense of urgency.</li><li>Ability to work in a fast-paced environment with a variety of personalities and work styles.</li><li>Ability to be flexible in schedule and adaptable to constant change.</li><li>Ability to effectively handle multiple tasks and frequent interruptions.</li><li>Job duties may require time over 37.50 hours per week.</li></ul><p><br></p>
We are looking for a motivated and attentive Human Resources (HR) Assistant to join our team in Saint Paul, Minnesota. This is a long-term contract position, offering both in-office and remote work flexibility. The role provides an excellent opportunity to gain hands-on experience across various HR functions, including benefits administration, employee relations, and organizational support.<br><br>Responsibilities:<br>• Provide administrative support for benefits enrollment, including auditing enrollments and processing changes in employee status.<br>• Assist retirees with benefit inquiries and ensure accurate communication regarding COBRA plans and other retirement options.<br>• Organize and manage physical materials such as packets and forms received via mail, ensuring all documents are properly sorted and filed.<br>• Collaborate with the HR team to ensure smooth daily operations while permanent staff focuses on system learning.<br>• Handle incoming calls, providing empathetic and attentive customer service to employees and retirees.<br>• Conduct conflict resolution and assist with employee relations to maintain a positive workplace environment.<br>• Perform end-to-end system testing to ensure functionality and accuracy in HR processes.<br>• Act as a backup resource to support various HR tasks as needed.<br>• Maintain organized records and streamline processes to enhance efficiency.<br>• Support the onboarding process and address employee inquiries regarding medical plans and HR policies.
<p>Our downtown Minneapolis law firm client is seeking a detail-oriented Legal Assistant with strong Litigation experience to join their team. As a Legal Assistant, you will prepare various legal documents, manage electronic client files, and provide high-quality administrative support to busy Attorneys. </p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Preparation of legal correspondence, agreements, and documents, including conversions and comparisons of documents and manipulation of PDF files</p><p>• Electronic filing of pleadings and other documents in local and national state, federal, and appellate courts</p><p>• Docketing of court orders, schedules, and other litigation requirements</p><p>• Management of electronic client files, including pleadings and indices, along with original client documents and pleadings</p><p>• Review and finalization of time entries for attorneys and paralegals and handling of client invoices</p><p>• Provision of general legal administrative support, including managing calendars, scheduling and coordinating attorney and client meetings, conferences and depositions, and handling routine correspondence</p><p>• Using Case Management Software and Microsoft Office Suites for various tasks</p><p>• Delivering quality, responsive customer service to clients, attorneys, and team members.</p><p><br></p><p>Position offers fantastic benefits, including: health, dental, 401k, profit sharing, PTO</p>
<p>We’re seeking a dynamic Director of Legal Support Services to lead and elevate the operational backbone of a growing law firm. This strategic leader will oversee managers responsible for Legal Administrative Assistants, Paralegals, Office Leaders, and Work Product Support teams—ensuring exceptional client service, operational efficiency, and high-quality work product across multiple offices.</p><p><br></p><p>This is a high-impact role reporting to the Chief HR Officer and partnering closely with senior leadership. If you thrive on building strong teams, driving process improvements, and shaping the future of legal support services, this opportunity is for you.</p><p><br></p><p>What You’ll Do</p><ul><li>Lead & Inspire: Provide strategic direction and day-to-day guidance to managers across diverse legal support functions.</li><li>Drive Excellence: Establish performance standards and foster a client-centric culture.</li><li>Shape Strategy: Develop and execute goals aligned with firm-wide objectives, including talent strategy and operational efficiency.</li><li>Champion Innovation: Implement technology solutions and process improvements to enhance workflows and scalability.</li><li>Develop Talent: Recruit, coach, and retain top-tier leaders while building career progression frameworks.</li></ul><p><br></p><p><br></p>
<p>We are currently seeking a dedicated and experienced Customer Service Representative based in Blaine, Minnesota, United States. This role provides an opportunity to join our team in a dynamic and fast-paced environment. The primary function of this role is to manage a wide variety of customer inquiries, disputes, and complaints while acting as a liaison within the organization to ensure we exceed customer expectations.</p><p><br></p><p><br></p><p>Responsibilities:</p><p>• Process and manage a diverse range of customer inquiries related to transactions, products, and services</p><p>• Handle disputes and customer complaint resolution effectively and professionally</p><p>• Coordinate with various internal departments such as engineering, procurement, production, quality, sales, and shipping to ensure timely delivery of products</p><p>• Serve as a liaison for technical support and provide basic technical assistance pertaining to products and services</p><p>• Receive order information via various means such as phone, web portals, email, regional sales, and enter required information into the operating system</p><p>• Follow up as needed to clarify order information, pricing, and shipping methods</p><p>• Manage documentations efficiently</p><p>• Use Microsoft Office Suite (Word, Excel, Outlook) proficiently for various tasks</p><p>• Prioritize and multitask numerous daily activities effectively</p><p>• Display excellent interpersonal, verbal, and written communication skills</p><p>• Handle technical problems and offer solutions</p><p>•Spanish language skills as needed for customer service is a plus.</p>
<p>We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Eagan, Minnesota. In this role, you will play a key part in ensuring customer satisfaction by addressing inquiries, managing logistics, and providing efficient support. Your attention to detail and ability to multitask will support the smooth flow of operations, from coordinating shipments and receiving deliveries to maintaining accurate records and facilitating essential communications. This is an excellent opportunity to contribute to a fun and dynamic industry. </p><p><br></p><p>Responsibilities:</p><p>• Respond promptly and professionally to customer inquiries via phone, email, or other communication channels.</p><p>• Coordinate and manage logistics to ensure timely service delivery, including accurately tracking and documenting the weight of all inbound and outbound trucks.</p><p>• Perform general office tasks, including data entry and document management.</p><p>• Maintain accurate records of customer interactions and follow-ups.</p><p>• Communicate effectively with internal teams to resolve customer issues.</p><p>• Provide clear and concise information about services to customers.</p><p>• Monitor service requests and escalate issues when necessary.</p><p>• Support team members with administrative tasks to enhance overall efficiency.</p><p>• Ensure compliance with company policies and procedures during all customer interactions.</p>
<p>Robert Half's client is seeking a highly skilled Legal Assistant or Property Tax Paralegal to support legal operations specializing in property tax law. This role requires strong organizational, research, and communication skills, along with the ability to manage deadlines in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Maintain and update client data within Salesforce, ensuring accurate and timely information for property tax appeal cases.</p><p>• Conduct research on property tax laws, market trends, and valuation data to support the preparation of appeals.</p><p>• Serve as a key point of contact for clients, assessors, legal teams, and government entities, handling inquiries and communications effectively.</p><p>• Prepare and track legal documents, contracts, and agreements using Salesforce workflows.</p><p>• Organize case timelines and ensure tasks and deadlines are met to support property tax appeals.</p><p>• Provide administrative support to the legal team during hearings, trials, and meetings.</p><p>• Monitor and document performance metrics related to negotiated agreements and legal operations.</p><p>• Collaborate with team members to streamline processes and maintain compliance with property tax appeal requirements.</p><p>• Analyze property and market data to provide insights that guide strategic decisions in legal cases.</p><p>• Manage Salesforce-driven workflows to enhance operational efficiency and client interactions.</p>
<p><strong>Overview:</strong></p><p>Our company is seeking a detail-oriented and proactive Medical Customer Service Representative / Coordinator to join our healthcare administration team. In this vital role, you will facilitate medical record retrieval by contacting provider offices, hospitals, and healthcare facilities on behalf of Medicare, Medicaid, and ACA. You’ll play a crucial part in ensuring records are retrieved efficiently and provider relationships are maintained with a high level of professionalism.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Make a minimum of 60 outbound calls daily to schedule medical record retrieval appointments.</li><li>Meet and exceed retrieval metrics and performance goals.</li><li>Professionally communicate with healthcare providers, hospitals, and facilities to coordinate retrieval efforts.</li><li>Accurately document all interactions and appointment details within internal systems.</li><li>Maintain and strengthen productive working relationships with provider offices.</li><li>Consistently achieve and uphold a quality standard of 90% or higher in all aspects of your work.</li></ul><p><br></p>
<p>This position will act as the key liaison between our client's residential and commercial clients and the service department, ensuring seamless communication and exceptional service delivery. Ideal candidate thrives in a dynamic environment, excels at managing schedules, and takes pride in maintaining accurate records while providing top-notch client support.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and confirm service appointments with both residential and commercial clients, addressing rescheduling needs as required.</p><p>• Maintain accurate client records, including service histories and invoices, using the designated CRM system.</p><p>• Monitor service completion and ensure all work orders and client information are properly documented and organized.</p><p>• Collaborate with the service team to relay client requests and ensure timely responses.</p><p>• Assist with managing accounts receivable for clients with overdue balances.</p><p>• Identify opportunities for process improvement in scheduling and client communication workflows.</p><p>• Professionally handle incoming calls and promptly respond to client inquiries.</p><p>• Draft and distribute newsletters, industry updates, and other client communications to keep clients informed.</p><p>• Perform additional administrative tasks and support service coordination as needed.</p>
<p>We are looking for a detail-oriented Sales Support team member to join our client in the south metro, Minnesota area. In this long-term contract position, you will play a vital role in assisting the sales team by managing administrative tasks, maintaining customer relationships, and ensuring seamless sales operations. This role offers an excellent opportunity to contribute to the success of a dynamic and collaborative environment. Responsibilities:</p><ul><li>Provide post-sales support to ensure customer satisfaction and resolve issues promptly.</li><li>Assist with inbound and outbound sales activities, including responding to inquiries and reaching out to potential clients.</li><li>Prepare accurate and timely quotes for customers based on their specific requirements.</li><li>Manage order entry processes and ensure all records are updated and maintained accurately.</li><li>Collaborate with the sales team to support operations and projects.</li><li>Utilize Microsoft Word, Excel, and Outlook to create reports, manage schedules, and communicate effectively.</li><li>Monitor and maintain the organization of sales-related documentation and infrastructure.</li><li>Identify opportunities to enhance customer experience and drive sales efficiency.</li><li>Contribute to the continuous improvement of sales procedures and processes.</li><li>Support the team in navigating and leveraging data center environments effectively.</li></ul>
<p>We are seeking a <strong>bilingual (Spanish/English), customer-focused Customer Service Representative</strong> to join our team in the St. Paul, Minnesota area. This role is ideal for an attentive professional who enjoys problem-solving, supporting customers, and working collaboratively across departments. This is a <strong>contract-to-permanent opportunity</strong> offering growth potential in a fast-paced, team-oriented environment.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Respond promptly and professionally to customer inquiries related to transactions, products, and services.</li><li>Resolve customer disputes and complaints with a focus on accuracy, professionalism, and customer satisfaction.</li><li>Communicate effectively in <strong>both Spanish and English</strong>, verbally and in writing.</li><li>Collaborate with internal teams including engineering, procurement, production, quality, sales, and shipping to ensure timely and accurate service.</li><li>Serve as a liaison for basic technical support, providing general guidance and escalating issues as appropriate.</li><li>Review, verify, and clarify order details, pricing, and shipping information to ensure accuracy.</li><li>Maintain organized and accurate documentation related to customer interactions and transactions.</li><li>Utilize Microsoft Office applications (Word, Excel, Outlook) to manage daily responsibilities.</li><li>Prioritize multiple tasks while meeting deadlines in a fast-paced environment.</li><li>Identify, troubleshoot, and assist with resolving customer issues as they arise.</li></ul><p><br></p>
