We are looking for an experienced ERP/CRM Consultant to join our dynamic team in Minneapolis, Minnesota. In this role, you will leverage your expertise in Microsoft Dynamics 365 Finance & Operations or AX 2012 to provide critical support and enhancements for our business systems. The ideal candidate will excel in troubleshooting, collaborating with cross-functional teams, and developing solutions that align with organizational needs.<br><br>Responsibilities:<br>• Provide daily application support for Microsoft Dynamics systems by identifying and resolving issues that impact end-user functionality.<br>• Monitor and maintain automated business processes to ensure seamless operations of essential functions.<br>• Update and manage system data to maintain accuracy and integrity.<br>• Develop comprehensive training materials and deliver sessions to empower end users.<br>• Collaborate with stakeholders, team members, and subject matter experts to define requirements and implement effective solutions.<br>• Conduct discovery sessions to document business needs and translate them into functional design documents for development teams.<br>• Test, validate, and document system configurations and integration updates based on business requirements.<br>• Handle incoming access requests and support tickets, ensuring timely resolution and efficient triage.<br>• Perform rigorous system testing and assist in user acceptance testing to ensure functionality aligns with business objectives.
<p>Senior SAP ERP Risk & Automation Consultant (targeting candidates in Minneapolis, Chicago, Denver, Columbus, Boston, Charlotte, Tampa or Atlanta)</p><p><br></p><p>We are looking for one to join a consulting practice supporting complex SAP risk, controls, and automation initiatives. This role focuses on designing, testing, and optimizing SAP automated application controls across ERP implementations and transformations where you will serve as a subject-matter expert for SAP controls, working closely with clients, auditors, and internal teams.</p><p><br></p><p>Responsibilities:</p><p>• Design, test, and assess SAP automated application controls</p><p>• Identify SAP functional configuration options to automate controls and reduce manual risk</p><p>• Lead SAP application control testing, including validating test scripts and reviewing results</p><p>• Act as SAP application controls SME for financial, SOX, and regulatory audits</p><p>• Assess application control design on new SAP implementations and identify automation opportunities</p><p>• Support SAP transformation initiatives including process modeling, governance, testing, and data migration</p><p>• Conduct research on SAP configuration and propose practical, risk-focused solutions</p><p>• Communicate findings and recommendations clearly to clients and stakeholders</p><p>• Support SAP Segregation of Duties and sensitive access assessments</p><p>• Lead and mentor team members while managing multiple client engagements</p><p>• Scope, plan, and manage engagements including budgets, timelines, and delivery quality</p><p><br></p><p>Interested candidates should submit resumes to sally.lander@roberthalf.(com).</p>
<p>We are looking for a skilled Help Desk/Desktop Support Analyst to join our team.</p><p><br></p><p>Responsibilities:</p><p>• Provide tier 1 and tier 2 support for hardware and software issues, including troubleshooting and resolving technical problems.</p><p>• Diagnose hardware issues and perform maintenance on Lenovo laptops, ensuring optimal functionality.</p><p>• Set up new workstations, including hardware configuration and software installation.</p><p>• Manage user accounts in Active Directory, including creating accounts, granting access, and ensuring proper permissions.</p><p>• Configure and register mobile devices in Intune to ensure compliance and functionality.</p><p>• Assist with new user onboarding by setting up devices and ensuring access to required systems.</p><p>• Track and manage service tickets using ZenDesk, maintaining an average of 20-30 tickets per day.</p><p>• Collaborate with team members to address complex technical issues and provide timely resolutions.</p><p>• Ensure all technical support is delivered in accordance with company policies and best practices.</p>
<p>I am looking for an IT Support Specialist that can deliver high-volume, walk-up IT support in a manufacturing environment, resolving real-time technical issues for end users and production staff. This individual will be responsible for troubleshooting a wide range of hardware, software, and network issues while ensuring a seamless user experience and timely resolution of incidents. This position is located in Anoka, MN and will be 100% onsite. </p><p><br></p><p><br></p><ul><li>Provide in-person, walk-up technical support for employees at an IT service kiosk </li><li>Troubleshoot and resolve hardware, software, and access issues in real time </li><li>Support Windows devices, applications, and user accounts (Active Directory) </li><li>Assist with password resets, account unlocks, and system access requests </li><li>Image, configure, and deploy laptops and desktops</li></ul><p><br></p>
<p>We are looking for an experienced Business Analyst. This role offers the opportunity to work with a global team and contribute to impactful projects.</p><p><br></p><p>Responsibilities:</p><p>• Analyze user requirements, workflows, and procedures to identify opportunities for automation or system improvement.</p><p>• Collaborate with stakeholders to assess system capabilities and recommend updates or enhancements.</p><p>• Oversee the testing, maintenance, and implementation of computer programs and systems.</p><p>• Provide training and guidance to staff and users to ensure effective utilization of systems and tools.</p><p>• Conduct interviews, surveys, or job observations to understand how data is processed and identify areas for optimization.</p><p>• Lead efforts to expand or modify systems to meet evolving business needs and improve workflows.</p><p>• Offer expert advice to clients on information processing and computation requirements.</p><p>• Deliver constructive feedback and mentorship to team members to support their growth and development.</p><p>• Facilitate communication within teams, ensuring alignment on project goals and deliverables.</p><p>• Ensure adherence to Agile Scrum methodologies in project execution.</p>
<p>We are looking for a business process analyst to support Risk Adjustment Data Validation activities within a highly regulated health insurance environment. This long-term contract position focuses on strengthening audit operations through careful review of member, enrollment, and claims-related information while helping maintain compliance and reporting accuracy. Based in Minnesota, but able to work fully remote, this opportunity is well suited for a detail-focused analyst who can manage complex data issues, coordinate with cross-functional partners, and contribute to successful audit execution in a remote work setting.</p><p><br></p><p>Responsibilities:</p><p>• Manage and refine Excel-based trackers, audit logs, and supporting documentation to keep project records accurate and current.</p><p>• Examine demographic, eligibility, and enrollment information to identify errors, confirm completeness, and support audit preparedness.</p><p>• Assess medical, pharmacy, and claims records to verify that submitted data aligns with required standards and supporting evidence.</p><p>• Analyze reporting results to detect omitted or conflicting diagnosis details that may affect Hierarchical Condition Category outcomes.</p><p>• Investigate data inconsistencies across multiple sources, resolve issues when possible, and elevate critical risks or obstacles to leadership in a timely manner.</p><p>• Prepare recurring project updates that summarize progress, open issues, and milestone status for stakeholders.</p><p>• Partner with internal teams and external vendors to coordinate deliverables and maintain momentum against audit timelines.</p><p>• Apply current CMS guidance, audit protocols, and privacy requirements when handling sensitive healthcare information.</p><p>• Participate in project and cross-functional meetings, adjust to shifting priorities, and provide support for related operational initiatives as needed.</p>